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Holiday Inn Express & Suites Nearest Universal Orlando

2.5 out of 5.0

Recent guest reviews

Check in was quick and easy. Walking to the elevator you can tell the building is OLD. 2 of 3 elevators work and one sounds like it's on its last pull. The carpet is stained all over. The room was clean, carpet was stained. The "king" sized bed is absolutely not a king, and it was bouncier than the air boat tour we participated in earlier in the week. Turned the heater on because temperatures had dipped into the 40's and 30 seconds in the smoke detector started blaring; so we had to shut that off and spend the next minute trying to get the thing to stop. I don't know how long it takes the front desk to realize a smoke detector is going off because we never got a call about it. The next morning at breakfast we realized the place is under some construction. The toaster needs to be replaced, just doesn't work, let the thing die; breakfast overall was great.

After arrive the lady in the check in take too much time to complete the process, she told me they don't have the room we paid for. Finally she found a room in the 11th floor. The first night was terrible, we can't sleep because the noisy air conditioning. We reported the problem at the morning but the manager told me they don't have rooms available. Consequence: another night with the vibrant and noisy AC. More: the toilet didn't flush properly, and, after report with the manager, maintenance resolved the problem. In short, a bad experience, not only for the issues but because the management was unable to resolve the AC problem. Of course we did not receive any compensation. Beware.

Walking distance to restaurants and retail. Staff was very friendly and professional.

Great location for universal! Clean comfortable beds and friendly staff

Good breakfast friendly staff comfortable beds but needs small refrigerator

This hotel was great for just the two of us.Perfect 5 getaway days for my daughter and I. Breakfast was good, location was very convenient.pool was relaxing. The shuttle bus was perfect,....although book in advance!!!!! Walking distance to parks but very dangerous crossing those big streets!!!!!.I might stay here again.Good for just two people for short stay!! kudos to the staff!!!!!!!

Excellent staff, very helpful. Hotel is near Universal Studios and other attractions and International Drive. Complimentary breakfast is a plus.

Holiday Inn Express concierge were very accommodating with a late check out. They also provided complimentary shaving accessories and a toothbrush upon request. The breakfast spread was awesome and quite delicious.

IT IS AN EXCELLENT HOTEL. I RECOMMEND ALL PEOPLE WHO WANT TO VISIT THE UNIVERSAL AND DISNEY LAND

I stayed for 4 nights here, after the first day my room was cleaned to my satisfaction. The cleaning got progressively worse. Nor horrible but little things, like my towels were completely restocked or all of the trash discarded. The walls are thin and I could hear the person next to me as well as people running around in the halls. In addition, the blinds don't block out the lights of the city. I did however like the business computers and the staff was wonderful.

Good staff and location. Pool was nice too! I would recommend this place!

I don't post reviews, but this one I think I need to. We always love the hotel chain because of it's cleanliness, value and complimentary breakfast, but this one is disappointing in the cleanliness. When we arrived late night, there was dried yellow drops on the toilet seat and small curly hair on the wall of the shower. I reported it to Lucas the front person that night and he was very apologetic and told me he will report it to the manager. I had to ask him for disinfecting wipes and clean the toilet myself because it was disgusting. The room carpet had lots of stains also. The following morning somebody called our room I couldn't answer since I was in the shower, and after that nobody called again or spoke to me about our experience. Also when I tried to print tickets from one of the computers at the lobby, the printer does not work. This hotel totally ruined my future expectations for the hotel chain .It makes one wonder what else they don't clean enough. I will say though that the location is very good and breakfast is okay.

The staff here was amazing and the convenience of the shuttle and breakfast timings were great. I only wish they had more shuttle times both to and from the park throughout the day and also hat out room was a little small for a two bedroom. Oh and a fridge in the room would have been ideal as well. Other than that, was a good experience made possible by some great people. Thanks!

I stayed here for 6 nights. Initially they had to put me in a smoking room which was awful. I didn't even know hotels still had smoking rooms. The lady at the front desk was kind enough to let me know that they could probably switch me to a non-smoking room on Sunday but I would have to call and check. The pool was small but nice, the fitness center was larger then some I've seen at this size property and the free breakfast was excellent. The worst part about the property though was the insane amounts of coupons that get shoved under your hotel room door.

Great location of the hotel! Walk distance to the park, can also take the free shuttle.

I would recommend this hotel for going to Universal Studios. Very clean facilities - from the room, to the lobby, elevator, the dining facilities, even the parking lot. The breakfast was very well managed even when you've got tons of people in there. The staff - everyone of them - front desk, engineering, security guard, the cleaning crew - very professional and made sure you get what you need. Didn't use it but they have free bus shuttle to Universal Studios. So if you don't want to pay for car rental or parking, good place to stay. Within walking distance from tons of restaurants. Only thing I would add to this place is a safety box per room. The hotel description said so but only one available is in the front desk and can only hold small stuff. Overall, I would recommend this hotel if you are going to Universal Studios.

The service and room was great. The pool area and gym was very nice. Universal Studios up the street! The ":free" breakfast omg was more than I expected. Hot & Cold breakfast full buffet spread with eggs, pancakes, bagels, cold cereal, muffins, cinnamon rolls, etc. I will be back and recommend others to stay here!

Very good place to relax and unwind. Close to major attractions and major highways.

Staff was just awesome. Very clean housekeeping. Beds super comfortable.rooms are small and bathrooms smaller. We didn't spend any time in there except to sleep.pool area clean and nice plenty of towels available .wifi worked great.only a mile from park I entrance.there is a holiday inn express across the street from universal so that one would be walking distance and would save 20 dollars a day to park at universal,but this hotel did have free shuttle u just have to plan around their schedule.

Good location. Room was ok. Breakfast in the morning was pretty good.

5605 Major Blvd Orlando FL

Hotel highlights

  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Outdoor pool

Universal’s Islands of Adventure™ is within 2 miles (3 km) of Holiday Inn Express & Suites Nearest Universal Orlando while other popular attractions such as Universal CityWalk™ are within 3 miles (5 km). This 196-room hotel welcomes guests with free breakfast and conveniences like an outdoor pool and a 24-hour fitness center. Universal’s Volcano Bay™ and Mall at Millenia are also nearby.


Dining

Free buffet breakfast is included with your stay.


Rooms

Holiday Inn Express & Suites Nearest Universal Orlando's 196 rooms are air-conditioned and provide coffee makers, free newspapers, and free local calls. Guests can expect free WiFi and 32-inch flat-screen TVs with cable channels. Ironing boards and free toiletries are other standard amenities.


Property features

Guests of Holiday Inn Express & Suites Nearest Universal Orlando have access to an outdoor pool, a 24-hour fitness center, and free WiFi in public areas. There's free parking if you drive. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, tours or tickets, and luggage storage. Additional amenities include a business center, express check-in, and free newspapers.

Room options

Standard Room

Full 1 | Queen 1 | Sleeps 2

Room, 2 Double Beds, Non Smoking

Full 2 | Sleeps 4

Suite, 1 King Bed, Non Smoking

King 1 | Sleeps 5

Room, 1 Queen Bed, Accessible, Bathtub (MOBILITY)

Queen 1 | Sleeps 2

Guest reviews for Holiday Inn Express & Suites Nearest Universal Orlando

Everyone (5) Business (7) Couples (14) Family (24) Friends (9) Other (1)
3

definitely not a 4+star hotel...

Everyone

Check in was quick and easy. Walking to the elevator you can tell the building is OLD. 2 of 3 elevators work and one sounds like it's on its last pull. The carpet is stained all over. The room was clean, carpet was stained. The "king" sized bed is absolutely not a king, and it was bouncier than the air boat tour we participated in earlier in the week. Turned the heater on because temperatures had dipped into the 40's and 30 seconds in the smoke detector started blaring; so we had to shut that off and spend the next minute trying to get the thing to stop. I don't know how long it takes the front desk to realize a smoke detector is going off because we never got a call about it. The next morning at breakfast we realized the place is under some construction. The toaster needs to be replaced, just doesn't work, let the thing die; breakfast overall was great.

By , from Moore, OK on Dec 13, 2017

2

air conditioning noisy.

Everyone

After arrive the lady in the check in take too much time to complete the process, she told me they don't have the room we paid for. Finally she found a room in the 11th floor. The first night was terrible, we can't sleep because the noisy air conditioning. We reported the problem at the morning but the manager told me they don't have rooms available. Consequence: another night with the vibrant and noisy AC. More: the toilet didn't flush properly, and, after report with the manager, maintenance resolved the problem. In short, a bad experience, not only for the issues but because the management was unable to resolve the AC problem. Of course we did not receive any compensation. Beware.

By on Dec 4, 2017

4

quiet hotel close to everything

Everyone

Walking distance to restaurants and retail. Staff was very friendly and professional.

By , from Tampa, FL on Feb 4, 2017

Review comment responded on Feb 8, 2017

Thank you for staying at our Holiday Inn Express. We appreciate the nice review! Have a good day.

5
Everyone

Great location for universal! Clean comfortable beds and friendly staff

By on Oct 21, 2016

5

great location

Everyone

Good breakfast friendly staff comfortable beds but needs small refrigerator

By , from boston on Sep 18, 2016

Review comment responded on Sep 19, 2016

We are pleased that your enjoyed our location and staff. We do have suites that are equipped with refrigerator and microwave. At this time our standard rooms do have this amenity.

5

mommy and me time

Families

This hotel was great for just the two of us.Perfect 5 getaway days for my daughter and I. Breakfast was good, location was very convenient.pool was relaxing. The shuttle bus was perfect,....although book in advance!!!!! Walking distance to parks but very dangerous crossing those big streets!!!!!.I might stay here again.Good for just two people for short stay!! kudos to the staff!!!!!!!

By on Aug 28, 2015

4

familiy vacation

Families

Excellent staff, very helpful. Hotel is near Universal Studios and other attractions and International Drive. Complimentary breakfast is a plus.

By on Jan 23, 2015

4

pleasant stay experience

GetawayWithFriends

Holiday Inn Express concierge were very accommodating with a late check out. They also provided complimentary shaving accessories and a toothbrush upon request. The breakfast spread was awesome and quite delicious.

By on Nov 24, 2014

3

nearest hotel for universal and disney land

GetawayWithFriends

IT IS AN EXCELLENT HOTEL. I RECOMMEND ALL PEOPLE WHO WANT TO VISIT THE UNIVERSAL AND DISNEY LAND

By on Nov 24, 2014

2

mediocre at best.

BusinessTravelers

I stayed for 4 nights here, after the first day my room was cleaned to my satisfaction. The cleaning got progressively worse. Nor horrible but little things, like my towels were completely restocked or all of the trash discarded. The walls are thin and I could hear the person next to me as well as people running around in the halls. In addition, the blinds don't block out the lights of the city. I did however like the business computers and the staff was wonderful.

By on Nov 22, 2014