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Disney's Polynesian Village Resort

4.0 out of 5.0

Recent guest reviews

My son got sick and the staff was so accommodating that my husband who had proclaimed he'd never come back is now planning our next stay.

Excellent choice close to Magic Kingdom with fabulous pools. Only complaint would be mediocre food.

Staff was friendly and helpful. We loved that this hotel was on the monorail with easy ride to the Magic Kingdom. Pool is great for kids with play area for small kids and a water slide for older ones. Hotel is very clean and well maintained. We will definitely come back.

I used to love going to the Polynesian Hotel. Sadly it is no longer what it used to be. At best a Holiday Inn is the way my daughter discribed it. Gone are the cute little Disney logo soaps and towels. Everything was so run down. For the astronomical price we paid, I could have stayed at the Ritz Carlton in a suite! This was my last time. I won't be coming back.

We checked into Disney's Polynesian Resort before the 3:00 PM check-in time, and our room was ready. There was no line to wait in at registration, however the process took well over 30 minutes due to technical difficulties with their new reservation system. The Cast Member helping us apologized and let us know they went live with the new system that week, however she was trained on the system over three weeks ago, and she was already rusty. The room was spacious, clean and quiet, however for a room that costs $300+ per night, I would expect an alarm clock and a couple bottles of water. I booked this trip at the last minute, so I didn't have time to do all the research to learn the do's and don'ts for Disney...however it would have been helpful if they told us upon check-in that reservations are almost required to eat at any sit down restaurant (on the property or in the park). On our first day we arrived for breakfast, which we knew we'd probably have to wait, but only to be turned away because we didn't have a reservation. Same went for another restaurant we tried eating at for lunch inside Magic Kingdom. We quickly learned our lesson and booked reservations for the next day through the Disney app. Overall, it was a fun trip and the staff was friendly.

Great location, a fun laid back, Island family vibe. Simple , Simple acess to the Magic Kingdom.

Hotel was great. Rooms were clean, close to the monorail, good food at the restaurants. But, typical of any Disney Hotel, this place is really starting to show its age. My family enjoyed our stay, the staff was awesome and the proximity to the park(s) could not be beat. Mahalo Disney's Polynesian Village Resort...You made a once in a lifetime family trip great.

We had a great trip and a wonderful stay. Classic Disney hotel

we enjoyed our stay here. The club room was well stocked. Only downside was the monorail wasn't running all the time.

The hotel is in a great location, right off the monorail, but the staff was not as friendly as other Disney hotels.

We had another wonderful trip to Disney. However, the Polynesian did not live up to expectations. The pool and new children's area was amazing. The staff at the pool bar was also amazing. The rooms were not. Air-conditioning didn't work well, cleanliness was pitiful in the rooms. Managers were told but nothing happened during our stay. After we returned home, I did contact guest services and did receive a phone call asking for input, which I very much appreciated.

First time staying at a deluxe property on site. It was awesome and I would recommend it! Check-in with Mollie was easy. She was very helpful and assisted us with setting up our magic bands. Room was great. Lots of room to move around. Loved having the sofa bed for extra room. This hotel is on the monorail and it is so easy and fast to get to Magic Kingdom. Also LOVED the fact that we could get a dole whip at anytime at this hotel! Would also recommend dining at Ohana, which is on site as this fabulous hotel.

The grounds and room was great, clean and had the Disney feel. The bungolow/sands area was lackluster but the location of the hotel cannot be beat. Aulani is definitely still miles better but the Polynesian is still an above average hotel

the rooms are very large and comfortable. There is some construction, but they try to make it as seamless as possible

This was a trip with my mom. This was her first deluxe Disney stay and I worried if she would like it. She LOVED it!!! It was so easy to go to and from MK on the monorail. The castmember's were so nice and she loved the ambiance of the resort too!

The whole family loved the Polynesian. Can't beat a monorail hotel at Disney. We stayed during construction on the East Pool, but had no issues at all with the construction. Our building was Figi and it was well away from noise on the other side of the resort. Would definitely stay here again.

We have been to Walt Disney World more times than I can count. My family has been to the Polynesian for dinner, but never stayed. If we can afford it in the future, I'm not sure that we would stay anywhere else going forward. The location alone is an amazing time saver. Having stayed all around WDW, buses and boats are ok, but spending an hour or two on a bus or boat per day isn't value-added for me. At the Polynesian, the monorail is a 5 minute ride to Magic Kingdom. The Transportation and Ticket Center is a 5 minute walk and a 10 minute monorail ride to Epcot. I was really impressed with the amenities. The Volcano pool and Kiki Tiki's water play area was a huge hit with my 7-year old. I don't think that she would have left either willingly. From our room in Samoa to Captain Cook's was a 2-minute walk for mug refills and food. Trader Sam's is an absolute hoot (the staff do an amazing job). To top is all off, watching the Magic Kingdom fireworks from the beach is the perfect end to any day. I would highly recommend the Polynesian to anyone that could afford it.

Awesome staff overall,amazing food,clean room, awesome transportation. There's tons to do on site and the pool is amazing. SO much good food,scratch that,stellar food! Steak to rival Chophouse 47 or Ruth Chris. One of my favorite resorts in the U.S. Little overpriced as far as room price especially with construction going on. But,it is Disney. You can get a much nicer room for price,especially if more than 3 people or so. But your paying for convenience and hospitality and its definitely up to par.

First time staying at Polynesian. We knew it was undergoing refurbishment and the main pool won't be available. That was ok with us since it's too cold to swim anyway. We enjoyed everything else about the hotel. Location was one of the reasons we wanted to stay there. Being so closed to Magic Kingdom allowed us to go back and forth between park and hotel in 15 minutes or less which was convenient with young kids. It was great for my 4y.o. son who loves to watch fireworks but not the sound since we were able to watch it from the boat dock and be back in our room within minutes for bed. Really enjoyed dining at O'hana and Kona Cafe. Dole whip at the hotel was a plus too instead of waiting in long lines in the park. Staff was helpful and wonderful. Would love to go back again when the new pool is finished.

I think I would have given it a 5 star if it were the remodeling of the resort. Great location with various transportation to the park. Staff are very friendly. The dinning show experience is wonderful !

1600 Seven Seas Dr. Lake Buena Vista FL

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • Private beach

Located in Bay Lake, Disney's Polynesian Village Resort is within a few miles (5 km) of popular sights such as Walt Disney World® and Magic Kingdom® Park. This 853 -room, 4-star resort welcomes guests with 3 restaurants, a private beach, and an outdoor pool. It's on a lake and also near Epcot® and Disney's Oak Trail Golf Course.


Dining

This resort is home to 3 onsite restaurants, perfect for a quick bite to eat. Savor a meal from the comfort of your room with room service, or entertain your taste buds with a beverage at the bar/lounge or coffee shop/café. For your convenience, a cooked-to-order breakfast is served each morning for a fee.


Rooms

All of Disney's Polynesian Village Resort's 853 rooms are air-conditioned and have an array of amenities, including balconies, sofa beds, and refrigerators. TVs come with cable channels, and free WiFi keeps guests connected. Bathrooms have hair dryers and free toiletries. Coffee makers, ceiling fans, and safes are also standard.


Property features

Guests of Disney's Polynesian Village Resort enjoy a private beach, an outdoor pool, and a children's pool. You can take advantage of free parking, along with a free airport shuttle. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this beach resort include a health club, a spa tub, and free WiFi in public areas.

Room options

Lagoon view

Queen 2 | Sleeps 5

Theme Park View

Queen 2 | Sleeps 5

Garden View - Club Level

Queen 2 | Sleeps 5

Lagoon View - Club Level

Queen 2 | Sleeps 5

Guest reviews for Disney's Polynesian Village Resort

Everyone (5) Couples (14) Family (51) Other (1) Friends (2)
5

incredible staff and attention to detail.

Everyone

My son got sick and the staff was so accommodating that my husband who had proclaimed he'd never come back is now planning our next stay.

By on Jan 29, 2017

4

family friendly - great location

Everyone

Excellent choice close to Magic Kingdom with fabulous pools. Only complaint would be mediocre food.

By , from R on Dec 21, 2016

5

excellent disney hotel with great pool for kids.

Everyone

Staff was friendly and helpful. We loved that this hotel was on the monorail with easy ride to the Magic Kingdom. Pool is great for kids with play area for small kids and a water slide for older ones. Hotel is very clean and well maintained. We will definitely come back.

By , from Atlanta, GA on Sep 9, 2016

2

not what it used to be

Everyone

I used to love going to the Polynesian Hotel. Sadly it is no longer what it used to be. At best a Holiday Inn is the way my daughter discribed it. Gone are the cute little Disney logo soaps and towels. Everything was so run down. For the astronomical price we paid, I could have stayed at the Ritz Carlton in a suite! This was my last time. I won't be coming back.

By , from NC on Mar 26, 2016

4

clean, convenient, and friendly staff

Everyone

We checked into Disney's Polynesian Resort before the 3:00 PM check-in time, and our room was ready. There was no line to wait in at registration, however the process took well over 30 minutes due to technical difficulties with their new reservation system. The Cast Member helping us apologized and let us know they went live with the new system that week, however she was trained on the system over three weeks ago, and she was already rusty. The room was spacious, clean and quiet, however for a room that costs $300+ per night, I would expect an alarm clock and a couple bottles of water. I booked this trip at the last minute, so I didn't have time to do all the research to learn the do's and don'ts for Disney...however it would have been helpful if they told us upon check-in that reservations are almost required to eat at any sit down restaurant (on the property or in the park). On our first day we arrived for breakfast, which we knew we'd probably have to wait, but only to be turned away because we didn't have a reservation. Same went for another restaurant we tried eating at for lunch inside Magic Kingdom. We quickly learned our lesson and booked reservations for the next day through the Disney app. Overall, it was a fun trip and the staff was friendly.

By , from Frisco, TX on Mar 15, 2016

4
Families

Great location, a fun laid back, Island family vibe. Simple , Simple acess to the Magic Kingdom.

By on Mar 4, 2016

5

great place but showing age

Families

Hotel was great. Rooms were clean, close to the monorail, good food at the restaurants. But, typical of any Disney Hotel, this place is really starting to show its age. My family enjoyed our stay, the staff was awesome and the proximity to the park(s) could not be beat. Mahalo Disney's Polynesian Village Resort...You made a once in a lifetime family trip great.

By on Dec 24, 2015

4

excellent location

Families

We had a great trip and a wonderful stay. Classic Disney hotel

By on Nov 11, 2015

4

poly club level

Families

we enjoyed our stay here. The club room was well stocked. Only downside was the monorail wasn't running all the time.

By on Oct 6, 2015

4

family trip

Families

The hotel is in a great location, right off the monorail, but the staff was not as friendly as other Disney hotels.

By on Sep 13, 2015