Disney's Yacht Club Resort4.0 out of 5.0
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Recent guest reviews
While the hotel itself is almost a 5 star, we were dismayed with a few things. We checked in online ahead of time & were supposed to receive a text with our room number to skip the front desk; didn't happen. When we checked out the person at the desk said we should have received our itemized bill via email & she acted like it was our fault we didn't & was a little rude. A Disney "cast member" rude?! When we called the valet to have our car brought up we kept getting transferred to the wrong department 3 different times so we finally had to just go down to the front to ask. No apologies. Same thing with getting our bags to our room at check in. Also, while our room was very clean, the hallways were not. They were always cluttered with room service trays that had been there for hours and there was always trash here and there. I took note of something that looked like a brownie (didn't inspect too closely) on the floor outside of one room that was there for our entire 4 night stay. There was also some kind of cleaner spray bottle sitting outside one room for about a day and a half. Seems dangerous in a hotel where there are a lot of kids.
We had a great experience at the Yacht Club and felt taken care of. We made a late request for a room on a low floor, and they graciously met our need. The room is updated with a modern feel. The toiletries are high end, and there were plenty of towels and pillow. The front desk employees were helpful, especially when Pandora went down for service and prevented us from those special rides. They gave us multiple Fastpasses for whichever other rides we wanted the next day. Great public relations. The food offerings at the quickie restaurant were adequate; I noticed prices have increased since our last visit. The Lazy River pool was fabulous. Great atmosphere at the Yacht Club.
Friendly front desk staff, clean hotel, great amenities, wonderful service, walking distance to Epcot. Will return!
Awesome stay! We love staying on property when vacationing at Disney and the Yacht Club Resort exceeded our expectations!
Upon arrival the staff was amazing - staying at this hotel just made our stay at Disney more Magical. Like quite literally upon arrival we were wow'd :)
Nice updated hotel. We loved the view and location. Will definitely stay here again! The staff was helpful and friendly. Great vacation!
Person speaking broken English in lobby checked us in and didn't understand what we were saying and wouldn't let us talk to anyone at front desk. Was difficult to understand what she was saying. She put us in room very far from lobby. Other than that it's a very nice hotel with pleasant people and good service.
We loved our stay at the Yacht Club Resort. Epcot is just a few minutes away. You can also walk to the Hollywood Studios in less than 30 minutes. Bus shuttles will bring you to the Magic Kingdom and Animal Kingdom in less than 20 minutes. This Resort is a little older und you can see it, but they are refurbishing it. Our room was nice an clean with a lot of details. It was also very quiet. The staff was very nice and helpfull. We would stay here again.
We go to Disney every year. We have recently been in staying in Epcot resorts because we like being able to walk to Epcot and Hollywood Studios. The hotel has everything you would expect from Disney. It was quieter than Boardwalk Inn or Beach Club, which is a plus for us. I would stay there again. I just wish it had a quick service restaurant and had been more recently updated. The hotel is a bit dated.
Staff was very easy to work with and helpful. Setting is very nice.
This experience wasn't as good a previous years. I will premise this with the staff was accommodating in the issues we had. The sheets had not been changed and the way in which we know this was we found a bug crawling on my Fiance's face and when they came to strip the beds to check more, we arrive back to the room with dirty clothes on the floor from the pulling of the sheets. The staff rectified this, however it took us finding a bug, finding dirty clothes and a couple of trips to management first. Our room view was awful this time and had a "shared" balcony with two other rooms. This meant the curtains were constantly closed. Usually, this is a great stay and my go to hotel. This time it just wasn't on point.
After many visits to Disney World, this was our 1st stay at the Yacht Club. The location is awesome just a short walk to Epcot and a quick boat ride (or long walk) to Hollywood Studios. At the time of our visit there was some minor cement work being done outside of the main lobby so the bus stop for Magical Express and park transportation was moved down a bit to the YC's convention center which was a minor inconvenience but not terrible. The room was clean and with 2 adults + 2 teens in the room, they provided us with 6 towels per day without asking for it and plenty of extra coffee packets & mugs every day after asking one of the Mousekeeping staff members just once. Being Disney Cruise veterans, we really enjoy the nautical theming throughout. We have stayed at the connecting Beach Club several times and missed its prime location slightly this time the Yacht Club's gift shop doesn't serve food like the Beach Club store does. Also since we enjoy Cape May Café for both dinner and character breakfast, we felt like we were returning to the Beach Club a lot. Still, it's a beautiful hotel with great location. I'd highly recommend it! :)
We were thrilled to receive a free club level upgrade. Room was very far from everything. Hated sharing busses with other hotels. Holiday decorations were amazing. Staff was incredible. But lack of quick service/food court a drawback.
Great room location with a view of the tennis court and quiet pool. The room had a king size bed and sofa instead of the usual arrangement of two queen beds. Much to our surprise, we also had a wet bar. The staff was pleasant, efficient and extremely helpful. My only complaint is the lack of parking for guests. We had to self-park in overflow parking because of a convention taking place on the property. Although the hotel provided a shuttle service (golf carts) to get us from the remote parking to the hotel and back to our car, it was an inconvenience. The alternative was to pay $20 per day plus tips to valet park.
We went to Disney to celebrate our daughter's graduation from high school. Our 20-year-old son rounds out our family. We have stayed at Pop Century, POFQ, Caribbean Beach, and Beach Club. The location of Yacht and Beach Club simply cannot be beat. Being able to walk to Hollywood Studios and Epcot as well as having the dining options of Boardwalk make Yacht and Beach our favorite resort. The resorts are connected and share the pool and restaurants so they really seem like one big resort. Loved it and hope to return.
The Magical express took our bags from the airport but they would not take our bags back to the airport. Only explanation I got from the hotel was that it was a Southwest Airlines issue.
wonderful resort - well worth it everyone had a great time and the reservation people were extremely helpful
Will be staying here in the future! There were not tons of kids (as you may find at other disney resorts). It was a great couples getaway.
Yacht Club is perfectly located between Epcot and Hollywood Studios with the Boardwalk just on the other side of the lake. l loved being able to walk to some many Disney locations. The bus service to Animal Kingdom and Magic Kingdom was also easy to use. Our Yacht Club room was very comfortable. It was clearly an older room but it was clean and there were no glaring issues. The balcony was comfortable. The pool area was awesome. I could have spent the entire vacation there. Travel tip. Make good use of the stairs for exiting the building this can save you time walking to and waiting for the elevator.
Wonderful resort in a great location. They were so accommodating and we were actually made Family of the Day upon check-in. It was such an amazing experience for a great price!