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Disney's Port Orleans Resort - Riverside

3.5 out of 5.0

Recent guest reviews

Very nice resort, good food options, would like coffee/tea service 24 hours.

Room was not ready, dirty, staff left vacuum in the room along with molding material. Room wasn't cleaned during the stay and neither were sheets changes. The check-in process took hours and still wasn't set-up correctly. Couldn't even access the 2nd adjoining room that we booked. All in all, one of the worst Disney experiences we have ever had.

Room was not ready, dirty, staff left vacuum in the room along with molding material. Room wasn't cleaned during the stay and neither were sheets changes. The check-in process took hours and still wasn't set-up correctly. Couldn't even access the 2nd adjoining room that we booked. All in all, one of the worst Disney experiences we have ever had.

2nd floor room with 2 double beds. Room was adequate for 2 adults. If any more in room would be cramped. Room was always made up well. Clean and inviting. Bathroom was definitely outdated. Old floor tiles with dirty grout lines. Building was about 100 yards from Disney Transport site, so very convenient. Room and location very quiet. 2 minute walk to pool. 5 minute walk to pool at Ol Man Island. This is a great pool for adults and children. Also, this pool provides towels for lounge chairs. The pool nearest our building doesn't. I would stay here again. Price was fair.

Very disappointed with our stay at port Orleans. The staff at checkin were extremely unhelpful. We had to ask for our magic bands as she wasn't bothered giving them to us. The room allocated was not suitable for travelling with an infant in a stroller. The housekeeping was terrible sheets not changed all week and no shampoos or soap during entire 7 day stay. Will not be staying here again

Really great moderate Disney property. Two things to consider one is room location is very important. This is a large complex and after a day of walking the Disney parks a long walk to your room, pool, food court, etc. can be draining. Do your research and when doing your online check-in put in a room request. Also, transportation from this resort to the parks (by bus only) is terribly slow even in the low season! Took us at least 1 hour to go from a park to our bus stop! I could see how renting/driving a car and driving parking yourself at the parks would be A LOT faster any time of year!

This is a great moderate hotel in Disney. We arrived late (around 10:30pm) but, with the advent of Magic Bands, we knew our room number before we even got on the plane. We did stop at check in when we arrived, but only to get a map to see exactly where our room was. We stayed in an Alligator Bayou room, which resembled a cabin but was roomy and comfortable. Plenty of storage for 2, bathroom (tub/shower combo and toilet) was very small, but the double sink area outside of it was perfect. Went to the self service dining area for breakfast the next morning - plenty of choices, enough check out lines, huge amount of tables. After a long day at the parks, we stopped at the main pool for a quick drink, but did not use that pool. There are three other, smaller pools throughout the grounds and one was located directly behind our building - very convenient and perfect for a quick dip. Grounds are immaculate, beautifully maintained, great strolling paths that lead to everything you need on the grounds. Staff was pleasant and helpful. We were only there for 4 days so we could not fully appreciate all it had to offer. Entertained in the lounge was fantastic and fun - G rated, Disney style and a great way to end the day. Would definitely stay here again.

We were in building 34, it was only 1 minute away from the 1st Bus stop bus and 10 minutes from the lobby. We also had a quiet pool near our building that we enjoyed everyday. Beds are confortable but all in all the hotel is due for a little update.

Nice hotel, Great for families. I've stayed here before & would stay here again. We were in Acadia house 8000 building August 14-19, 2016. Bus service to parks every 15 min, never had an issue. 5 different pools with the Big pool in the middle at ol man island. You have to get to pool before 930 to get lounge chairs in the sun for group of people . The Only breakfast & lunch avail is the food court. Decent food, It can get crowded. I recommend the $18 refillable cups for the week, for water, soda, coffee. We bought 2 cups for the 3 of us. Open from 7a-11pm Boathouse restaurant only open for dinner. I wish they served breakfast or lunch. rooms were cute & clean. My last full day/night , they didn't clean my room but I called to get towels delivered at 1130pm and they brought them for us. Online I ordered a room w 2 queens & a trundle bed. It came without trundle bed and when I questioned they stated that they usually keep those for families of 5. I asked to move rooms but I liked the convenience of Acadia house so we stayed

With Riverside you get a very nice, themed resort without the over the top Disney some want to avoid when taking a break from the parks. The lobby and common areas are modern, clean and well-appointed, as are the guest rooms. Our room comfortably slept 5, and the small pull down bed was a nice touch for the kids. Riverside had ample on-side food options, shopping and entertainment for the kids. The West Depot was a short walk from our room, making travel to and from the parks a breeze.

I liked the river running through the property. The boat that took you to Disney Springs was convenient and a very nice ride. The bike rental was enjoyable.

great visit. Fun entertainment, beautiful landscaping, fun pools and good beds.

An amazing resort with very friendly staff. The room was spacious and very clean The food court was very good. I would recommend the salads and pizza

This was my second stay at Port Orleans Riverside and would have to say my experience wasn't as wonderful as the first time. Overall the hotel has wonderful theming and great staff, but this trip we ran into a few disappointing things. My biggest complaint was transportation to the park. We had to wait longer than expected each trip. Almost every trip to and from the park took 1.5 hours from waiting for the bus to arrive and then stopping at all the stops at Riverside and the French Quarter. For us this was an inconvenience traveling with small children back and forth to the park a couple times a day. It robbed our park time. We were also disappointed that we were in a bus crash and while nobody was seriously injured many of us got scraped up and we were never checked on by Disney. We weren't allowed to leave the accident scene for over an hour which made that 1.5 hour drive about 2.5 hours. Accidents happen, but we were surprised that Disney didn't contact us to check on us. They are usually so great with this type of thing. The transportation issue is probably not the hotels fault since all of the buses are managed by a computer, but it still affected our stay. Each time we caught a bus from the park we noticed that all the other hotels had either nonexistent lines or short lines while ours often had a line 2 buses full. Besides the transportation, the water splash portion of the pool was broken for the week we were there. Our room also not cleaned on one day of our stay.

We read all the reviews and were apprehensive about our stay. Don't believe everything you read. The hotel was wonderful, staff was great. Nothing is perfect and can always use improvement, but as for bang for the buck, we had a great time. Even the phone staff was bubbly and happy! Shuttles right outside your door.

We spent 3 nights here and really enjoyed our stay. Everything went perfectly from check-in to check out. No waiting for anything. We only had breakfast there and the food was hot and pretty good for Disney. Stayed here 20 years ago when it was Dixie Landings and was pleasantly surprised how much better it was. They surprisingly upgraded our room...wish we had more time to actually enjoy it! Would definitely recommend.

very quiet, buses were on time, a lot of people, but that's expited

Facility needs to provide better assistance to travelers due to layout of complex. Nice pool and campus. Transportation convenient to all parks. Would stay again.

We loved this place. Everything was clean and beautiful.

1251 Riverside Dr Lake Buena Vista FL

Disney's Port Orleans Resort - Riverside places you within 3 miles (5 km) of popular attractions like Epcot® and Disney's Hollywood Studios®. This 3.5-star resort has 6 outdoor pools along with a marina and a restaurant. It's on a river and also near Disney Springs™ and Disney's Typhoon Lagoon Water Park.


Savor a meal from the comfort of your room with room service, or grab a bite to eat at the onsite restaurant.


The rooms are air-conditioned and have an array of amenities, including refrigerators, coffee makers, and ceiling fans. Guests can expect free WiFi and TVs with cable channels. Bathrooms offer hair dryers and free toiletries. Safes and phones are other standard amenities.

Property features

Guests of Disney's Port Orleans Resort - Riverside have access to a marina, 6 outdoor pools, and a children's pool. There's free parking and a free airport shuttle. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, tours or tickets, and securing valuables. Other amenities at this family-friendly resort include a fitness center, a spa tub, and free WiFi in public areas.

Room options

Standard view

Queen 2 | Sleeps 5

Pool View

King 1 | Queen 2 | Sleeps 5

King Bed

King 1 | Sleeps 3

River View

Queen 2 | Sleeps 5