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Disney's Port Orleans Resort - Riverside

3.5 out of 5.0

Recent guest reviews

Didn't look like it had been vacuumed under the bed in ages. Skittles under the bed. Carpet severely stained. Wanted to check back out but everyone was full. For a Disney property I was floored by the condition. Poor rough shape.

This Disney resort worked out well for our family in so many ways. However, the experience was clouded by poor bus service, especially during high volume times. Buses would come already filled or not stop at all. Our stop had two bus loads of guests waiting at EPCOT after all of the other stops were emptied. On an early park opening day, the one bus took fewer than 10 people, then the next bus came after park opening. This was a disappointment since we specially got up early to get to the park to avoid long wait times. The bus service works well, but during the high volume times, there are not enough buses for Port Orleans, as compared with higher priced resorts. Everything else about the resort was great and worked well for us. Great Disney comfort and service.

All downtown hotels were booked, so ended up paying 4-star prices for this economy level hotel. Sidewalks were dirty. Long walk to find my room. TV remote didn't work. Furnishings were cheap looking. Checkin line was long with only three staff checking guests in. One staff member checked in 6 or 7 families in the time it took the other two workers to check-in one family each. Overall a disappointing stay.

The room was just the right size and price for a family that spends most of their time at the parks. Kids went swimming once and had a great time. Boat to Disney Springs was great and timely.

We have stayed at Port Orleans Riverside on several occasions. The location provides easy access to all WDW parks. The rooms are always well maintained. They employees are always friendly and helpful

Great staff that goes out of it's way to please. Excellent surroundings with lots of activities at hand. Boats take you over to Disney Springs which elevates the hassle of having to drive. Food court is one of the best at Disney. Down side---our last stay the hotel was 99% full. Hard to get reservations as had to book in March-April for a December stay.

Fun time and great resort !! Good food very organized staff who are helpful and friendly. We went to the Mickey Party at Magic Kingdom on one night we were there. Great fun also. Great walking paths or hiking trails.

The the hotel was great. They held our luggage until we checked in. The rooms were comfortable and clean. There is a bit of walking to and from the room and lobby but overall not that bad. There are several quality dining options which rank it above the other moderates. The boat to disney springs was a nice amenitity but the ride was painfully slow. I would revisit to experience the calming atmosphere again.

Pleasant. Thought the breakfast food not great for the price. Pancakes were rubbery. Potatoes too salty. The grounds were pretty.

We wanted to experience staying in a Disney theme hotel close to Magic Kingdom.

Wonderful stay in the magnolia bend of port orleans. We stayed In the princess room who is a must in this huge massive 1920s southern resort. Great food and facilities the only negative is the free transportation to the parks which needs to run more frequently. Will be staying here again!

Stayed in a Royal Room and it was worth every penny. Staff brought us a box fan and pack and play for infant within 15 minutes of requesting the items. Hotel staff is great. Food court has some good options. Pool is fantastic

The landscaping and property is beautiful, and you truly feel like you are away from the real world here. We stayed in the Alligator Bayou building 17 which was very convenient to the food court and bus transfer. The room was only ok. It's nicely decorated and the beds were very comfortable, but there was a large stain on the carpet in between the beds. With the amount of money Disney makes you would think they could afford to shampoo the carpet and remove the stain. Other than that I had no complaints. Everyone working at the resort was very friendly and accommodating, especially Aimee at the front desk check-in.

Nice and a clean hotel, if you want to be near the least crowded bus stop, then choose West Bus Depot.

Our first stay at Disney. Acadia and the grounds are immaculate. All cast members are wonderful and go beyond to help. Room very clean. Beds a bit uncomfortable. All amenities there - pools, dining, transportation. Wonderful resort.

Will ask for room closer to pool and restaurant next time. Not as congested as other hotels at Disney after talking to other visitors. Busses ran on time but quite crowded. But we were there busiest time of year mid Feb. beds very comfortable.

Very nice resort, good food options, would like coffee/tea service 24 hours.

Room was not ready, dirty, staff left vacuum in the room along with molding material. Room wasn't cleaned during the stay and neither were sheets changes. The check-in process took hours and still wasn't set-up correctly. Couldn't even access the 2nd adjoining room that we booked. All in all, one of the worst Disney experiences we have ever had.

Room was not ready, dirty, staff left vacuum in the room along with molding material. Room wasn't cleaned during the stay and neither were sheets changes. The check-in process took hours and still wasn't set-up correctly. Couldn't even access the 2nd adjoining room that we booked. All in all, one of the worst Disney experiences we have ever had.

1251 Riverside Dr Lake Buena Vista FL

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • Marina

Disney's Port Orleans Resort - Riverside places you within 3 miles (5 km) of popular attractions like Epcot® and Disney's Hollywood Studios®. This 3.5-star resort has 6 outdoor pools along with a marina and a restaurant. It's on a river and also near Disney Springs® and Disney's Typhoon Lagoon Water Park.


Dining

For your convenience, breakfast is available for a fee. Savor a meal from the comfort of your room with room service, or grab a bite to eat at the onsite restaurant.


Rooms

The rooms are air-conditioned and have an array of amenities, including refrigerators, coffee makers, and ceiling fans. Guests can expect free WiFi and TVs with cable channels. Hair dryers, safes, and phones are other standard amenities.


Property features

Guests of Disney's Port Orleans Resort - Riverside have access to a marina, 6 outdoor pools, and a children's pool. There's free parking and limo/town car service. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, tours or tickets, and securing valuables. Other amenities at this family-friendly resort include a fitness center, a spa tub, and free WiFi in public areas.

Room options

Standard view

Queen 2 | Sleeps 5

Pool View

King 1 | Queen 2 | Sleeps 5

King Bed

King 1 | Sleeps 3

River View

Queen 2 | Sleeps 5

Guest reviews for Disney's Port Orleans Resort - Riverside

Everyone (26) Couples (111) Business (7) Family (173) Friends (15) Other (7)
2

poor condition

Everyone

Didn't look like it had been vacuumed under the bed in ages. Skittles under the bed. Carpet severely stained. Wanted to check back out but everyone was full. For a Disney property I was floored by the condition. Poor rough shape.

By , from St. Augustine on Jan 30, 2018

4

problem with bus service

Families

This Disney resort worked out well for our family in so many ways. However, the experience was clouded by poor bus service, especially during high volume times. Buses would come already filled or not stop at all. Our stop had two bus loads of guests waiting at EPCOT after all of the other stops were emptied. On an early park opening day, the one bus took fewer than 10 people, then the next bus came after park opening. This was a disappointment since we specially got up early to get to the park to avoid long wait times. The bus service works well, but during the high volume times, there are not enough buses for Port Orleans, as compared with higher priced resorts. Everything else about the resort was great and worked well for us. Great Disney comfort and service.

By , from Boston on Jan 17, 2018

2

price doesn't match quality

Families

All downtown hotels were booked, so ended up paying 4-star prices for this economy level hotel. Sidewalks were dirty. Long walk to find my room. TV remote didn't work. Furnishings were cheap looking. Checkin line was long with only three staff checking guests in. One staff member checked in 6 or 7 families in the time it took the other two workers to check-in one family each. Overall a disappointing stay.

By , from Ocala, FL on Jan 11, 2018

5
Families

The room was just the right size and price for a family that spends most of their time at the parks. Kids went swimming once and had a great time. Boat to Disney Springs was great and timely.

By , from Seattle on Dec 20, 2017

5

nice wdw resort hotel

Everyone

We have stayed at Port Orleans Riverside on several occasions. The location provides easy access to all WDW parks. The rooms are always well maintained. They employees are always friendly and helpful

By , from Martinsburg, WV on Dec 18, 2017

5

our favorite hotel at disney world

Everyone

Great staff that goes out of it's way to please. Excellent surroundings with lots of activities at hand. Boats take you over to Disney Springs which elevates the hassle of having to drive. Food court is one of the best at Disney. Down side---our last stay the hotel was 99% full. Hard to get reservations as had to book in March-April for a December stay.

By , from Williamsburg, Va on Dec 14, 2017

5

great hotel

Everyone

Fun time and great resort !! Good food very organized staff who are helpful and friendly. We went to the Mickey Party at Magic Kingdom on one night we were there. Great fun also. Great walking paths or hiking trails.

By , from Gainesville , fl on Sep 10, 2017

5

port to shopping

Everyone

The the hotel was great. They held our luggage until we checked in. The rooms were comfortable and clean. There is a bit of walking to and from the room and lobby but overall not that bad. There are several quality dining options which rank it above the other moderates. The boat to disney springs was a nice amenitity but the ride was painfully slow. I would revisit to experience the calming atmosphere again.

By , from Ohio on Aug 17, 2017

4

above average

Families

Pleasant. Thought the breakfast food not great for the price. Pancakes were rubbery. Potatoes too salty. The grounds were pretty.

By on Jul 21, 2017

5

nice hotel that was close to disney world.

Families

We wanted to experience staying in a Disney theme hotel close to Magic Kingdom.

By , from Dayton, OH on Jul 8, 2017