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Desert Palms Hotel & Suites

3.0 out of 5.0

Recent guest reviews

The hotel was great just a 10 minute walk to Disneyland. The rooms were a bit small but the beds were huge so we didn't mind it. And the staff was super friendly and helpful. I will definitely be staying there next time I need to go to Disneyland or anywhere in Anaheim.

Loved our room. Beautiful decor, large & very comfortable. Great breakfast room overlooking DCA. Food choices were very good & tasty. Short walk to Disneyland.

This hotel has pretty nice rooms, and is really clean. For the price we paid I was pleasantly surprised. The staff was friendly and helpful and the breakfast was great. The proximity to Disney was also a great perk, just a short walk.

great experience, great breakfast starts at 6:30 am, no charge for parking. I have stayed in many hotels around the area and I never went back to the same one since I was not satisfied. But I will definitely return to this one every time! Stayed with my husband, 5 year old, 1.5 yr old and 6 month old, and we all enjoyed it. When i checked in I asked for a crib and it was delivered to my room before I walked up! All hotels around the area charge for parking per day and have NO breakfast, but this place doesn't charge parking and the breakfast is buffet like serving eggs, sausage, potatoes, cereal, waffles, fruits, yogurt, doughnuts and other small pastries. LOVED IT

The hotel and the room were clean and pleasant. Sleeping in the room was a completely different story... we asked for a room away from the main street which had constant traffic even at night. We got a room facing the side of the hotel. We were woken up about every 45-60 minutes by either the A/C kicking on OR off which was very loud, the flush of someone's toilet or the slamming of a hotel room door in the hallway. The guests staying above us were running around the room until 0200. Needless to say, we did not get any sleep at all. We were also told prior to making a reservation that we could park there both days as we visited Disneyland even though we were staying one night. We were reassured that it would not be a problem. The morning of our checkout we asked for the parking permit for the day and were told that the hotel is sold out and we would not be able to park there as we were told before and there is nothing they can do :(((. This delayed our getting to the park due to having to park at the theme park parking garage and get shuttled to the park.

The hotel room is beautiful the breakfast and services were awesome .Thanks.

15-20 minute walk to Disneyland. Located close to Garden Walk shopping mall, across the street from IHOP Restaurant, two drug stores, convenience stores and down the street from convention center. Great complimentary breakfast with good variety of offerings. Front desk staff very pleasant. Rooms are not big but totally adequate. There were 4 of us for 3 nights with only carryon size luggage and we had plenty of room. Primary negative was that Wi-Fi was very slow; we never got better than 1MB download speed. We would stay there again.

Hotel staff was helpful and the room/lobby was clean. The heated pool and hot tub were nice to give the family a little break from the craziness and heat of Disneyland. The Disneyland park is in close proximity to the hotel (about a 10 minute walk). I had no complaints. A nice experience. Would stay again.

It was so so, a bit on the low end. More like a Laquinta. I would rate it it below a holiday inn. It was ok, but not for the price.

Nice hotel with good amenities. Proximity to the entrance to Disneyland is a plus! Rooms with views are wonderful to view the nightly fireworks.

Right next to Disneyland although you still have to walk some distance to reach the entrance (too bad there's no back door to the park!). Staff was efficient and helpful. We were upgraded to a 'suite' which provided an extra bed which was thrilling for us as my son and I were sharing a bed the rest of the trip. Lots of outlets for charging devices. VERY comfortable beds: best of our entire trip! Underground parking. Hot breakfast buffet provided although quality varied.

The waffle iron for the breakfast had a screw holding it on that burns your thumb when you lifted the handle. The staff and the hotel manager could not careless about the injury it caused a member of my family. They offered no assistance. When pressed the weekend manager offered the name of the hotel manager who would not be in until a day after we checked out. Then she offered a clinic 'just a 10 minute drive away". When we told he we didn't have a car she almost shrugged as she turned away..

Never booking there again. Poor customer service.

I love staying here because it's walking distance to Disneyland. They offer free breakfast . Since my family and I were returning guests they gave us a handwritten card thank you card for returning to stay with them . I thought this was a nice gesture with a free coupon drink

Staff was awesome! Location was excellent. Hot tub kinda smelled like feet. Pillows weren't great. Nice bathrooms! Complimentary breakfast was good. Overall a good place to stay!

Good breakfast buffet. But no free Disneyland shuttle about 20min walk sucks.

Great hotel great location. Has a Walgreens, subway, pizza place, Chinese food across the street and a 7-11 right next door. Disneyland entrance is about a 15 min walk which can get tiring if you are returning to your room in the middle of the day for naps. The ART ( Anaheim resort bus) for $5 per day will pick you up across the street and drop you off a well. Works best if you have small children 3 & under are free. The breakfast is great and has free coffee in the lobby all day and night. They accommodated us with early check in.

The staff provided excellent service during our stay, our room was super clean, the view was great, and when we checked in, we had an awesome surprise that our room had been upgraded! Thank you Desert Palms!

Stayed there for a business meeting. Very clean, roomy, comfortable room. Air conditioning was actually adjustable and quiet. The staff was very nice and helpful. Breakfast was adequate. A work associate recommended it and I will recommend it to others who need to stay in the area.

Pretty clean, spacious room, good breakfast, close to Disneyland. We didn't have any bad experiences.

631 W Katella Ave Anaheim CA

Located in Disneyland - Anaheim within a short walk of Disney California Adventure® Park, Desert Palms Hotel & Suites is within a mile (2 km) of other popular sights such as Disneyland®. This 3-star hotel has 196 rooms and welcomes guests with free breakfast, an outdoor pool, and free in-room WiFi. It's in central Anaheim and also close to Downtown Disney® District and Angel Stadium.


Dining

Free hot/cold buffet breakfast is served each morning from 6:30 AM to 10 AM. You can enjoy a drink at the bar/lounge or visit the onsite restaurant for a bite to eat. Savor a meal from the comfort of your room with room service.


Desert Palms Hotel & Suites's 196 recently renovated rooms provide microwaves, refrigerators, and coffee makers. Guests can expect free WiFi and 37-inch flat-screen TVs with cable channels. Bathrooms offer spring water baths, hair dryers, and free toiletries. Free local calls, safes, and ironing boards are also available.

Rooms


Guests of Desert Palms Hotel & Suites have access to an outdoor pool, a fitness center, and a spa tub. You can take advantage of free parking if you drive. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include free WiFi in public areas, 2 meeting rooms, and conference space.

Property features

Room options

Suite, 2 Bedrooms

Full 2 | Queen 2 | Sleeps 8

Borrego Suite

Queen 2 | Full 1 | Sleeps 6

Suite, 2 Queen Beds, Kitchenette

Queen 2 | Sleeps 6

Deluxe Room, 2 Queen Beds

Queen 2 | Sleeps 4

Guest reviews for Desert Palms Hotel & Suites

Everyone (21) Business (18) Couples (37) Family (226) Friends (7) Other (6)
5

disney weekend

Everyone

The hotel was great just a 10 minute walk to Disneyland. The rooms were a bit small but the beds were huge so we didn't mind it. And the staff was super friendly and helpful. I will definitely be staying there next time I need to go to Disneyland or anywhere in Anaheim.

By on May 23, 2017

5

great hotel near disneyland!!

Everyone

Loved our room. Beautiful decor, large & very comfortable. Great breakfast room overlooking DCA. Food choices were very good & tasty. Short walk to Disneyland.

By , from El Cajon, CA on May 12, 2017

4
Everyone

This hotel has pretty nice rooms, and is really clean. For the price we paid I was pleasantly surprised. The staff was friendly and helpful and the breakfast was great. The proximity to Disney was also a great perk, just a short walk.

By on May 12, 2017

5

will stay again

Everyone

great experience, great breakfast starts at 6:30 am, no charge for parking. I have stayed in many hotels around the area and I never went back to the same one since I was not satisfied. But I will definitely return to this one every time! Stayed with my husband, 5 year old, 1.5 yr old and 6 month old, and we all enjoyed it. When i checked in I asked for a crib and it was delivered to my room before I walked up! All hotels around the area charge for parking per day and have NO breakfast, but this place doesn't charge parking and the breakfast is buffet like serving eggs, sausage, potatoes, cereal, waffles, fruits, yogurt, doughnuts and other small pastries. LOVED IT

By , from San Francisco Bay on Apr 28, 2017

2

clean but very noisy

Everyone

The hotel and the room were clean and pleasant. Sleeping in the room was a completely different story... we asked for a room away from the main street which had constant traffic even at night. We got a room facing the side of the hotel. We were woken up about every 45-60 minutes by either the A/C kicking on OR off which was very loud, the flush of someone's toilet or the slamming of a hotel room door in the hallway. The guests staying above us were running around the room until 0200. Needless to say, we did not get any sleep at all. We were also told prior to making a reservation that we could park there both days as we visited Disneyland even though we were staying one night. We were reassured that it would not be a problem. The morning of our checkout we asked for the parking permit for the day and were told that the hotel is sold out and we would not be able to park there as we were told before and there is nothing they can do :(((. This delayed our getting to the park due to having to park at the theme park parking garage and get shuttled to the park.

By on Apr 27, 2017

4

it is very close to disneyland .

Everyone

The hotel room is beautiful the breakfast and services were awesome .Thanks.

By , from Cleveland on Apr 25, 2017

4

nice place

Everyone

15-20 minute walk to Disneyland. Located close to Garden Walk shopping mall, across the street from IHOP Restaurant, two drug stores, convenience stores and down the street from convention center. Great complimentary breakfast with good variety of offerings. Front desk staff very pleasant. Rooms are not big but totally adequate. There were 4 of us for 3 nights with only carryon size luggage and we had plenty of room. Primary negative was that Wi-Fi was very slow; we never got better than 1MB download speed. We would stay there again.

By on Apr 8, 2017

5

close to disneyland

Everyone

Hotel staff was helpful and the room/lobby was clean. The heated pool and hot tub were nice to give the family a little break from the craziness and heat of Disneyland. The Disneyland park is in close proximity to the hotel (about a 10 minute walk). I had no complaints. A nice experience. Would stay again.

By on Mar 20, 2017

3
Everyone

It was so so, a bit on the low end. More like a Laquinta. I would rate it it below a holiday inn. It was ok, but not for the price.

By on Feb 21, 2017

4

short walk to disneyland entrance!

Everyone

Nice hotel with good amenities. Proximity to the entrance to Disneyland is a plus! Rooms with views are wonderful to view the nightly fireworks.

By , from Oregon on Feb 13, 2017

Review comment responded on Feb 15, 2017

Thank you for your review. We appreciate your feedback.