The staff didn’t seem to know how to check people in and initially couldn’t find the reservation that I had booked two months prior. The shower was missing tiles in the bathroom. The bed frame had a weird dark brown splatter on it (ew). But, the pool was nice, the shuttle to Disney was convenient, and the beds were comfortable. It was very middle of the road. Not horrible, but not great. I most likely will not stay here again. I used to come to this hotel when it was called Hotel Ménage and it was well kept then. Not so much now.
Hotel room and location was good. Just the on site parking was bad. First I had to pay extra, then most of the lot was closed off and had to squeeze in a tight area with my truck. Thanks for the new door dings:(
The hotel was dirty and too many issues with things not working.
It’s a Motel 6. Nothing but Drug Addicts Very Shady People they allow There! People allowed parting in the pool past 11pm and the Parking Area is Dark and full of Lowlife Druggies! The Hotel it’s self is Dirty and the Room smells like Old Smokers room! Never will I Stay here Again!
What I didn't like was there was no body wash, shampoo, or conditioner to use in shower they didn't refill them. Also was a tiny drop of blood under toilet seat. Another thing was the gate to exit outside the hotel which is next to room 111 was very noisy hard to sleep to.
I have been staying at this Hotel...formerly the Menage for the last 11 years...every year in the middle of January. It had been slowly deteriorating in quality of amenities. Then Sheraton bought it. The first year that Sheraton bought it...it was really bad, and I seriously considered a different hotel. I decided to give it one more try...it takes a while to turn things around. Boy am I glad I did. It is now firmly my go to Hotel in the Anaheim area! It has improved dramatically...AND it is nice to have the Restaurant back! I would like the pool side bar to be open...but understand that they only have it open in the summer...however us Northern people think it is summer when we go to Anaheim in January. ;) Great Place...Great Service...Highly Recommend.
No breakfast and paid paid for parking / valet they weren’t every around .. waisted money for no reason
Close to Disneyland Very noisy because of freeway
It was convenient to our daily activities and easy to locate.
It very clean and maintained over all staff was very pleasant. I ran into one clerk at the front desk who very abrupt and rude but the other made up in going the extra mile.
The property was nice. The location was great in regards to attending Disneyland.
The room smelled like grossly over-used cherry deodorant
Parking was the most problem i had during our stay, when u already paid for it but you have to run back and forth if youre going in and out to get another ticket to re-enter, especially WHEN ITS HEAVY POURING RAIN. The help button was useless, would ask that I have to get a new ticket for the one i paid for with 3 cars behind me and without any other recommendation/option. I hope they fix that.
Extremely loud between freeway traffic, a running toilet, a dripping shower and a noisy fridge, but they did provide earplugs. The shower has amazing water pressure which most hotels do not and then bed was very comfy.
Friendly staff, clean room, no room service and highway very loud. Do not like having to pay a third party for parking that the gate never worked right.
It was great! I didn’t expected that the Firework sound will be that loude
The room was okay. Hotel is close to Disneyland which is a plus. The eating place Tru Gritz however was a let down. When it rained the place had several leaks causing people to walk around several buckets on the floor. Their hours of operation says they close at 10:30 pm but at 10 pm was not preparing any food.
Me and my family liked that the hotel was so close to Disneyland. We did not like how close the hotel was to the highway. The highway is very busy and noisy 24 hours.
Located in Anaheim Resort within a short walk of Anaheim Global Medical Center, Four Points by Sheraton Anaheim is within a mile (2 km) of Anaheim Indoor Marketplace. This 246-room, 3-star resort has a restaurant along with conveniences like an outdoor pool and a 24-hour fitness center.
This resort serves as home to a bar, along with a restaurant that specializes in fusion cuisine. Get a pick-me-up at the coffee shop/café. For your convenience, a buffet breakfast is served for a fee each morning from 6:30 AM to 10:30 AM.
Four Points by Sheraton Anaheim's 246 rooms provide refrigerators, coffee makers, and free bottled water. 49-inch plasma TVs are available for entertainment, and guests can stay connected with free WiFi. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Other amenities include safes, phones, and ironing boards.
At Four Points by Sheraton Anaheim, guests enjoy an outdoor pool, a 24-hour fitness center, and a spa tub. If you drive, self parking is USD 20.00 per night, and there's also an area shuttle. The front desk has multilingual staff on hand 24/7 to help with luggage storage, tours or tickets, and securing valuables. Additional amenities include free WiFi in public areas, conference space, and a 24-hour business center.
The staff didn’t seem to know how to check people in and initially couldn’t find the reservation that I had booked two months prior. The shower was missing tiles in the bathroom. The bed frame had a weird dark brown splatter on it (ew). But, the pool was nice, the shuttle to Disney was convenient, and the beds were comfortable. It was very middle of the road. Not horrible, but not great. I most likely will not stay here again. I used to come to this hotel when it was called Hotel Ménage and it was well kept then. Not so much now.
Hotel room and location was good. Just the on site parking was bad. First I had to pay extra, then most of the lot was closed off and had to squeeze in a tight area with my truck. Thanks for the new door dings:(
The hotel was dirty and too many issues with things not working.
It’s a Motel 6. Nothing but Drug Addicts Very Shady People they allow There! People allowed parting in the pool past 11pm and the Parking Area is Dark and full of Lowlife Druggies! The Hotel it’s self is Dirty and the Room smells like Old Smokers room! Never will I Stay here Again!
What I didn't like was there was no body wash, shampoo, or conditioner to use in shower they didn't refill them. Also was a tiny drop of blood under toilet seat. Another thing was the gate to exit outside the hotel which is next to room 111 was very noisy hard to sleep to.
I have been staying at this Hotel...formerly the Menage for the last 11 years...every year in the middle of January. It had been slowly deteriorating in quality of amenities. Then Sheraton bought it. The first year that Sheraton bought it...it was really bad, and I seriously considered a different hotel. I decided to give it one more try...it takes a while to turn things around. Boy am I glad I did. It is now firmly my go to Hotel in the Anaheim area! It has improved dramatically...AND it is nice to have the Restaurant back! I would like the pool side bar to be open...but understand that they only have it open in the summer...however us Northern people think it is summer when we go to Anaheim in January. ;) Great Place...Great Service...Highly Recommend.
No breakfast and paid paid for parking / valet they weren’t every around .. waisted money for no reason
Dear Guest, Thank you for the review. I am sorry to hear you didn't have a pleasant stay with us. Your satisfaction is very important for us to improve our services and products. Hope you will consider staying with us again. Sincerely,
Dear Guest, Thank you for the review. We do hope you enjoyed your stay with us. Your satisfaction is very important for us to continue to improve our services and products. We look forward to the opportunity of serving you again. Sincerely,
Close to Disneyland Very noisy because of freeway
Dear NabcyAdlian, Thank you for your feedback. We understand and apologize for the inconvenience caused by the freeway noise. We are currently working to make enhancements to deliver a more comfortable stay for all of our guests. We hope for the opportunity to make this up to you the next time you are in the area. Regards,
Dear David, It was our great pleasure serving you. Thank you so much for giving us another chance. Your satisfaction is very important for us to continue to improve our services and products. We can't wait to see you again. Thank you for the 5 Star review. Regards,