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Recent guest reviews

This property is close to Disneyland, but thats it! Rooms are dirty, none of the items were in stock, bathroom areas were falling apart, walls are thing and you could hear doors slamming, and staff on top of that doesnt know what they are doing! Gave us the key cards that didnt work! Will never stay here again!

The parking is not free The make rooom yoj have to pay

It was so pretty

The bed sheets are dirty, noise level is very high, cannot accommodate on guest request, some amenities are not working, our hotel door was hard to open, they don't check if the battery on their remote are still good. Customer service was a non factor compared to other hotels which has top-notch customer service

Honestly, there was only one man there that was African/American that seemed to be happy working there, greeted, everyone who entered, and would say “Keep Smiling!” The room wasn’t horrible.. but there was a small hole in the bathroom wall and also looked like the inside needed a paint job. We only got three bath towels for a kids suite 😒 There were never any towels in the pool area.. I demanded pool towels from the front desk guy that uses a walker after waiting almost an hour outside for them! He had the nerve to have attitude with me, as long as we waited for towels!!! My husband and kids couldn’t get out of the pool because we had no pool towels or bath towels! The front desk guy finally gave me some bath towels and I explained to him that I need more because my kids need to shower. He said I needed to wait for housekeeping to bring it.. I waited… finally found a housekeeper and told him I needed towels.. we STILL never got them! The towel issue was a problem the whole time we were there! I would never stay there again or recommend this place!!!

The staff was friendly and location was convenient. However, the bed was squeaky, the toilet didn’t want to flush, and some of the fixtures (handles) were loose. I would stay again but would check the room thoroughly first.

Great affordable option for visiting Disneyland. Definitely make use of the ART bus as it makes it convenient. Walking is possible but wouldn't recommend at night due to the area. Overall it was relatively clean and no major complaints for our 2 night stay.

Clean and friendly staff

The toilet over flowed and I was brought a plunger no towels to clean the water up. I was really appalled I do understand the situation with COVID but there is no way maintenance and housekeeping should not have handled that. Also the amount listed for me to pay with tax and parking was alot more when I got there. I arrived and as I was talking to the Latino Front desk attendant a Latino man walked up and the attendant immediately stop servicing me to service him.In fact he almost did it twice then I spoke up and told him how rude that was. I felt like he looked over me because I was black and not Latino. I dont think I will ever stay at one of those properties again.

What I didn’t like was that in the 1st floor restroom there was a very large dead cockroach. That made me feel like the hotel and rooms were not clean enough.

Covenient and helpfull staff.

S Manchester Ave Anaheim CA

Hotel highlights

  • Free WiFi in rooms and public areas
  • Onsite dining
  • Outdoor pool
  • 24-hour fitness center

Located in Anaheim Resort, Sonesta Anaheim Resort Area is within 2 miles (3 km) of popular attractions such as Disneyland® and Disneyland® Park. This 264-room, 3-star hotel has conveniences like an outdoor pool, a 24-hour gym, and free in-room WiFi.


Dining

Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. You can get a quick energy boost at the coffee shop/cafe. For your convenience, a full breakfast is served for a fee on weekdays from 6:00 AM to 10:00 AM and on weekends from 6:00 AM to 10:00 AM.


Rooms

37-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi. Pillowtop beds sport premium bedding and pillow menus, and bathrooms offer hydromassage showers, hair dryers, and designer toiletries. Coffee makers, free local calls, and safes are also standard. Housekeeping is available on request.


Property features

At Sonesta Anaheim Resort Area, guests enjoy features like an outdoor pool, a 24-hour gym, and free WiFi in public areas. Self parking is available for USD 25 per night. The front desk has multilingual staff standing by 24 hours a day to assist with securing valuables and luggage storage. Additional amenities include a spa tub, conference space, and a 24-hour business center.

Room options

Deluxe Room, 2 Double Beds (Deluxe Two Doubles)

2 Double Beds | Sleeps 4

Superior Room, 1 King Bed (Preferred King)

1 King Bed | Sleeps 2

Room, 2 Double Beds, Accessible (Mobility Roll in Shower)

2 Double Beds | Sleeps 4

Deluxe Room, 2 Double Beds (Fireworks View Two Doubles)

2 Double Beds | Sleeps 4

Guest reviews for Sonesta Anaheim Resort Area

Everyone (15) Couples (5) Family (8)
1
Family with small children

This property is close to Disneyland, but thats it! Rooms are dirty, none of the items were in stock, bathroom areas were falling apart, walls are thing and you could hear doors slamming, and staff on top of that doesnt know what they are doing! Gave us the key cards that didnt work! Will never stay here again!

By on Dec 14, 2022

Review comment responded on Dec 18, 2022

Hello Cristian,Thank you for staying with us and for sharing your review with us all. I apologize if the room was not cleaned properly or stocked fully and that you were able to hear doors slamming in the hallway. I also apologize that the keys did not work properly for your room. I hope you might decide to stay with us again whenever you come into the area.

3
Family

The parking is not free The make rooom yoj have to pay

By on Jul 18, 2022

Review comment responded on Jul 20, 2022

Thank you for feed back we hope you enjoyed your stay here at Sonesta

5
Everyone

By on Jul 17, 2022

5
Family with small children

It was so pretty

By on May 27, 2022

Review comment responded on Jun 10, 2022

Thank you for you feedback. We do hope you enjoy your stay here at Sonesta.

2
Everyone

The bed sheets are dirty, noise level is very high, cannot accommodate on guest request, some amenities are not working, our hotel door was hard to open, they don't check if the battery on their remote are still good. Customer service was a non factor compared to other hotels which has top-notch customer service

By on May 16, 2022

Review comment responded on May 17, 2022

thank you for your feed back. We do hope you enjoy your stay and had a wonderful time at Sonesta. Also at the park as well

1
Family

Honestly, there was only one man there that was African/American that seemed to be happy working there, greeted, everyone who entered, and would say “Keep Smiling!” The room wasn’t horrible.. but there was a small hole in the bathroom wall and also looked like the inside needed a paint job. We only got three bath towels for a kids suite 😒 There were never any towels in the pool area.. I demanded pool towels from the front desk guy that uses a walker after waiting almost an hour outside for them! He had the nerve to have attitude with me, as long as we waited for towels!!! My husband and kids couldn’t get out of the pool because we had no pool towels or bath towels! The front desk guy finally gave me some bath towels and I explained to him that I need more because my kids need to shower. He said I needed to wait for housekeeping to bring it.. I waited… finally found a housekeeper and told him I needed towels.. we STILL never got them! The towel issue was a problem the whole time we were there! I would never stay there again or recommend this place!!!

By on May 15, 2022

Review comment responded on May 16, 2022

We thank you for feed back. We do apologize for the pool towels taking that long. We will do our best to fix that situation. We do hope you made safe back home..... :)

3
Everyone

By , from REDWOOD CITY on Apr 29, 2022

5
Everyone

By on Apr 19, 2022

3
Everyone

By on Apr 18, 2022

5
Everyone

By on Apr 12, 2022

Sonesta Anaheim Resort Area

1915 S Manchester Ave, Anaheim, CA 92802
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