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Recent guest reviews

Rooms were run down but beds were comfy and pillows were the best.

I was a walking distance to the Disneyland resort parks

Check in and check out were completed within minutes. Hotel offered free breakfast at Denny’s each morning, grab and go snack bags at the front desk, free parking and all within a 15 minute walk to Downtown Disney! This was our 2nd stay and it won’t be the last.

Decent room, good service, good location.

The room was big and spacious. When we arrived we were told due to COVID there would be no room service available but if we needed something such as towels, clean sheets etc. to let them know and they would replace and they did once so I was content with that. It was about 10-15 min walk to Disneyland parks. Will stay there again for future trips.

Room was not cleaned between nights. Returned lake from Disneyland to find an unmade room.

Over-advertised services, staff didn't seem too interested in being helpful

Nice place, very clean an excellent Staff.

The room was clean and comfortable. The AC was a bit noisy, but most wall units are so it didn't bother us. Breakfast at Denny's was a plus. Staff was friendly and helpful. Would definitely stay here again. Could have walked to Disneyland but we had paid for parking.

It smell funny when first walk in to the room. The batteries for the AC remote control wasn’t working very well

Not great

Great customer service and super helpful staff

Friendly staff, room was clean and perfect size for 2 people. Walking distance to downtown Disney. Denny’s right next door. It was a last minute booking and those can be brutal but the hotel served its purpose. Oh and no extra charge for parking like most hotels in the area.

It was very clean and very close by to Disneyland, I was very comfortable. A few loud neighbors but other than that great!

Loved that the hot tub was open till 11and thatcheck out was at 12 ..my new spot to stay when we go to Disneyland

Charged for one nights stay after entering room and leaving room within two minutes. My wife had tears in her eyes asking you're not going to make me stay here are you? Room was very small and looks like it hasn't been updated since the 70's. And with the old room and carpet comes the smell of a really old room. Had to go pay $1700 additional to stay somewhere else. I've paid nearly $8,000 in best western hotel stay in this town in the last 3 years. I will make every effort to take my future stay to another hotel business. Hope the $100 cancelation fee was worth it for the loss of my business. Please refund my money you took and I will delete my reviews on Facebook, Google, and yelp.

W Katella Avenue Anaheim CA

Hotel highlights

  • Walking distance to Anaheim Convention Center and Downtown Disney® District
  • Free on-the-go breakfast
  • Free WiFi in rooms and public areas
  • Free parking

Best Western Plus Pavilions places you in Anaheim Resort, within a leisurely stroll of popular sights such as Anaheim Convention Center and Downtown Disney® District. This hotel has 98 rooms and welcomes guests with conveniences like free breakfast, an outdoor pool, and free in-room WiFi.


Dining

Free on-the-go breakfast is served each morning from 6:30 AM to 10:00 AM.


Rooms

Best Western Plus Pavilions's 98 rooms provide microwaves, refrigerators, and coffee makers. LCD TVs come with cable channels, and free WiFi keeps guests connected. Bathrooms have hair dryers and free toiletries. Other standard amenities include free local calls, safes, and ironing boards.


Property features

At Best Western Plus Pavilions, guests enjoy features like an outdoor pool, a gym, and free WiFi in public areas. You can take advantage of free parking, along with a theme park shuttle. Multilingual staff at the 24-hour front desk can assist with concierge services, securing valuables, and luggage storage. Additional amenities include a spa tub, a business center, and express check-out.

Room options

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

1 King Bed | Sleeps 8

Standard Room, 2 Double Beds, Non Smoking

2 Double Beds | Sleeps 4

Standard Room, 1 King Bed, Non Smoking (Shower Only)

1 King Bed | Sleeps 2

Standard Room, 1 King Bed, Accessible, Non Smoking

1 King Bed | Sleeps 2

Guest reviews for Best Western Plus Pavilions

Everyone (8) Couples (4) Family (14)
4
Family Friends

Rooms were run down but beds were comfy and pillows were the best.

By on Mar 27, 2022

Review comment responded on Mar 30, 2022

Dear Virginia, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Jesse Watkins General Manager Best Western Plus Pavilions

5
Partner Couples

I was a walking distance to the Disneyland resort parks

By on Mar 22, 2022

Review comment responded on Mar 23, 2022

Dear Jennifer, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Jesse Watkins General Manager Best Western Plus Pavilions

5
Family with small children

Check in and check out were completed within minutes. Hotel offered free breakfast at Denny’s each morning, grab and go snack bags at the front desk, free parking and all within a 15 minute walk to Downtown Disney! This was our 2nd stay and it won’t be the last.

By on Mar 13, 2022

Review comment responded on Mar 20, 2022

Dear Stacey, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Sincerely, Jesse Watkins General Manager Best Western Plus Pavilions

4
Family

Decent room, good service, good location.

By on Feb 10, 2022

Review comment responded on Mar 24, 2022

Dear Ronald, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Jesse Watkins General Manager Best Western Plus Pavilions

5
Family

The room was big and spacious. When we arrived we were told due to COVID there would be no room service available but if we needed something such as towels, clean sheets etc. to let them know and they would replace and they did once so I was content with that. It was about 10-15 min walk to Disneyland parks. Will stay there again for future trips.

By on Dec 15, 2021

2
Family

Room was not cleaned between nights. Returned lake from Disneyland to find an unmade room.

By on Oct 31, 2021

Review comment responded on Nov 3, 2021

Thank you for choosing to stay with us and taking the time to write a review. For the health and safety of our staff and guests, we are not providing daily service. However, we are happy to provide fresh linens and trash removal upon request. Thank you and take care.

1
Everyone

By on Oct 5, 2021

3
Family

Over-advertised services, staff didn't seem too interested in being helpful

By on Sep 25, 2021

5
Friends

Nice place, very clean an excellent Staff.

By on Sep 5, 2021

4
Partner Couples

The room was clean and comfortable. The AC was a bit noisy, but most wall units are so it didn't bother us. Breakfast at Denny's was a plus. Staff was friendly and helpful. Would definitely stay here again. Could have walked to Disneyland but we had paid for parking.

By on Aug 19, 2021

Best Western Plus Pavilions

1176 W Katella Avenue, Anaheim, CA 92802
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