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Recent guest reviews

Friendly staff, room was clean and perfect size for 2 people. Walking distance to downtown Disney. Denny’s right next door. It was a last minute booking and those can be brutal but the hotel served its purpose. Oh and no extra charge for parking like most hotels in the area.

It was very clean and very close by to Disneyland, I was very comfortable. A few loud neighbors but other than that great!

Loved that the hot tub was open till 11and thatcheck out was at 12 ..my new spot to stay when we go to Disneyland

Charged for one nights stay after entering room and leaving room within two minutes. My wife had tears in her eyes asking you're not going to make me stay here are you? Room was very small and looks like it hasn't been updated since the 70's. And with the old room and carpet comes the smell of a really old room. Had to go pay $1700 additional to stay somewhere else. I've paid nearly $8,000 in best western hotel stay in this town in the last 3 years. I will make every effort to take my future stay to another hotel business. Hope the $100 cancelation fee was worth it for the loss of my business. Please refund my money you took and I will delete my reviews on Facebook, Google, and yelp.

Staff was friendly and helpful, Disney shuttle right in front

Good location short walk to the park. Friendly workers

Close enough to walk to Disneyland, the free breakfast from Denny's was a great amenity, the room was clean, the bed was comfy after a long day walking around the resort.

Excellent customer service,went above and beyond helping us with going to different attractions

Staff was friendly and property was clean. I did not give five starts for service only because we did not use room service as we were only there for two nights and kept the room tidy. It was a good value for it, they also gave us 2 vouchers for breakfast at the Denny's accross the street. It was perfect for us, we walked to Disneyland which was about 15 minutes.

Breakfast isn’t actually breakfast. You get either a voucher for a tiny breakfast at denny’s (For 2 only, doesn’t matter if you have 4 people or pay for a roll away or a paper sack with a snack size granola bar, an apple, and 8oz of water. I paid more for this property for breakfast, but the breakfast available was not worth the additional cost. Otherwise a decent stay. Great location, basic amenities, basic facility, clean rooms, friendly enough staff. Not sure we’ll stay there again but it wasn’t awful. Just nicer experiences elsewhere for roughly the same price when you cut out the cost of breakfast.

Front desk staff were awesome. We had 4 different reservations over 7 night (because the property was available some nights but not others then became available). Front desk staff were so helpful. They had a light breakfast to hand out each day on the way to Disney. Rooms were adequate for what one would expect but perfectly clean. Was very happy and will stay there again.

Decent motel close to Disneyland and Denny’s. My only complaint is the room was stuffy and the ac unit was as loud as a jet engine. Made it very hard to sleep.

I loved the location. The bed was a little high and they didn’t have a shuttle schedule.

We liked that it was close to Disneyland offered a free breakfast. Staff was very pleasant and helpful. We didn’t like that there were ashtrays right outside of the rooms and people were constantly smoking right outside our door.

This is a great place to stay if you are visiting Disneyland! Close walk to the parks, good quality and friendly staff!

Friendly staff, decent breakfast options, and clean rooms.

We loved the breakfast at Denny’s and how easy it was to get around to Disneyland, Downtown Disney and to/from the airport.

W Katella Avenue Anaheim CA

Hotel highlights

  • Walking distance to Anaheim Convention Center and Downtown Disney® District
  • Free on-the-go breakfast
  • Free WiFi in rooms and public areas
  • Free parking

Best Western Plus Pavilions places you in Anaheim Resort, within a leisurely stroll of popular sights such as Anaheim Convention Center and Downtown Disney® District. This hotel has 98 rooms and welcomes guests with conveniences like free breakfast, an outdoor pool, and free in-room WiFi.


Dining

Free on-the-go breakfast is served each morning from 6:30 AM to 10:00 AM.


Rooms

Best Western Plus Pavilions's 98 rooms provide microwaves, refrigerators, and coffee makers. LCD TVs come with cable channels, and free WiFi keeps guests connected. Bathrooms have hair dryers and free toiletries. Other standard amenities include free local calls, safes, and ironing boards.


Property features

Best Western Plus Pavilions offers an outdoor pool, a spa tub, and free WiFi in public areas. You can take advantage of free parking, along with a theme park shuttle. Multilingual staff at the 24-hour front desk can assist with concierge services, securing valuables, and luggage storage. Additional amenities include a business center, express check-out, and free newspapers.

Room options

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave

1 King Bed and 3 Double Beds | Sleeps 8

Standard Room, 2 Double Beds, Non Smoking

2 Double Beds | Sleeps 4

Standard Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 2

Standard Room, 1 King Bed, Accessible, Non Smoking

1 King Bed | Sleeps 2

Guest reviews for Best Western Plus Pavilions

Everyone (21) Couples (2) Family (10)
5
Partner Couples

Friendly staff, room was clean and perfect size for 2 people. Walking distance to downtown Disney. Denny’s right next door. It was a last minute booking and those can be brutal but the hotel served its purpose. Oh and no extra charge for parking like most hotels in the area.

By on Feb 15, 2020

Review comment responded on Feb 19, 2020

Thank you for your recent stay and for taking the time to provide us with feedback. We are glad you enjoyed our amenities. We look forward to your next visit to Anaheim.

5
Family

It was very clean and very close by to Disneyland, I was very comfortable. A few loud neighbors but other than that great!

By on Jan 5, 2020

Review comment responded on Jan 7, 2020

Thank you for your recent stay and for taking the time to provide us with feedback. We are pleased that you enjoyed our location. We apologize for any inconvenience you may have experienced. Please let us know next time and we will make sure to assist you with any concerns. We look forward to your next visit to Anaheim.

5
Everyone

By on Dec 11, 2019

Review comment responded on Dec 12, 2019

Thank you for your recent stay and for taking the time to provide us with feedback. We are glad you enjoyed your stay. we look forward to your next visit to Anaheim.

5
Family Family with small children

Loved that the hot tub was open till 11and thatcheck out was at 12 ..my new spot to stay when we go to Disneyland

By on Dec 3, 2019

Review comment responded on Dec 6, 2019

Thank you for your recent stay and for taking the time to provide us with feedback. We are glad you enjoyed our amenities. We look forward to your next visit to Anaheim.

1
Family

Charged for one nights stay after entering room and leaving room within two minutes. My wife had tears in her eyes asking you're not going to make me stay here are you? Room was very small and looks like it hasn't been updated since the 70's. And with the old room and carpet comes the smell of a really old room. Had to go pay $1700 additional to stay somewhere else. I've paid nearly $8,000 in best western hotel stay in this town in the last 3 years. I will make every effort to take my future stay to another hotel business. Hope the $100 cancelation fee was worth it for the loss of my business. Please refund my money you took and I will delete my reviews on Facebook, Google, and yelp.

By on Nov 17, 2019

Review comment responded on Nov 21, 2019

Thank you for your recent stay and for taking the time to provide us with feedback. We apologize that the room did not exceed your expectations. At this moment we are not able to assist you because we do not have enough information. Please give us a call and we are more then happy to help you.

4
Everyone

By on Nov 11, 2019

Review comment responded on Nov 12, 2019

Thank you for your recent stay and for taking the time to fill out a review. We are glad you enjoyed your stay. We look forward to your next visit to Anaheim.

5
Everyone

Staff was friendly and helpful, Disney shuttle right in front

By on Oct 21, 2019

Review comment responded on Oct 22, 2019

Thank you for your recent stay and for taking the time to fill our a review. We are pleased you enjoyed our service and our location. We look forward to your next visit to Anaheim.

4
Family Family

Good location short walk to the park. Friendly workers

By on Sep 6, 2019

Review comment responded on Sep 8, 2019

Thank you for your recent stay. Thank you for taking the time to write a review. We are glad you enjoyed our location and our service. We look forward to your next visit to Anaheim.

5
Partner Couples

Close enough to walk to Disneyland, the free breakfast from Denny's was a great amenity, the room was clean, the bed was comfy after a long day walking around the resort.

By on Sep 5, 2019

Review comment responded on Sep 8, 2019

Thank you for your recent stay. Thank you for taking the time to write a review. We are glad you enjoyed our amenities. We look forward to your next visit to Anaheim.

4
Family

Excellent customer service,went above and beyond helping us with going to different attractions

By on Sep 3, 2019

Review comment responded on Sep 3, 2019

Thank you for your recent stay. Thank you for taking the time to provide us with feedback. We are pleased to hear you enjoyed our service. We hope you come back soon.

Best Western Plus Pavilions

1176 W Katella Avenue, Anaheim, CA 92802
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