Constant noise from (Heat pump?) made a good nights sleep impossible. Same damn breakfast every day. Desk staff is terrible.
Nice hotel for a reasonable price, near touristy locations. Breakfast options were limited and there was barely anything left by 8:30am. Swimming pool water was cold (not pleasant for kids or adults). There was hair in the pool. On one occasion there were no towels. I think the pool management can be better. Rooms are good size and have standard amenities. Bar was open and had good selection. The bar service was friendly. I liked the fire pit outside. Parking costs extra and is conveniently across the road.
Didn’t like the towel service
Nice, quiet and clean.
Great location for exploring Bricktown!
Hotel was excellent and super clean! While the pandemic is putting a damper on the bar, the place is great. Enjoyed our stay.
The staff was very friendly and helpful. Anytime we asked for towels for the pool and our they quickly brought them. Excellent experience and will stay here again.
Staff was lovely, rooms were spacious, updated, and clean
omg the room was so nice,the bed was very comfortable and the rate was very cheap.who could ask for anything more.
Everything from check in to the facility was 5 star!
Desk employees crisp and professional - and wore masks. Great property and service.
I had a one night reservation to attend the Cher concert and when that was canceled due to the Corona virus I asked for a refund and they refused since I had booked the room through a third party. After contacting the third party for a refund, they contacted the property and were also told I wouldn't be refunded any money. I'll never stay in a Hyatt property anywhere in the world again.
About 10-15mins after checking into our room, the front desk called us to ensure everything was good to go in the room for us. GREAT customer service from check in to check out. This hotel is exactly as described, extremely clean, and a great place for family. It also has a full bar and other options for adults as well. In the perfect area with lots to do and eat
Located in Downtown Oklahoma City, Hyatt Place Oklahoma City / Bricktown is adjacent to Chickasaw Bricktown Ballpark and within a 10-minute stroll of American Banjo Museum. This 3-star hotel has 134 rooms and welcomes guests with free breakfast, an indoor pool, and free in-room WiFi.
Free on-the-go breakfast is included with your stay and awaits you each morning from 6:00 AM to 10:00 AM. Explore the hotel and meet new friends over drinks at the bar/lounge, or enjoy a bite to eat at the onsite restaurant.
LCD TVs come with cable channels, and free WiFi keeps guests connected. Other amenities include sofa beds, refrigerators, and coffee makers.
At Hyatt Place Oklahoma City / Bricktown, guests enjoy an indoor pool, a gym, and free WiFi in public areas. Self parking is available for USD 15 per night. The 24-hour front desk has staff standing by to help with securing valuables, concierge services, and dry cleaning/laundry. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include a 24-hour business center, a meeting room, and express check-out.
Constant noise from (Heat pump?) made a good nights sleep impossible. Same damn breakfast every day. Desk staff is terrible.
Nice hotel for a reasonable price, near touristy locations. Breakfast options were limited and there was barely anything left by 8:30am. Swimming pool water was cold (not pleasant for kids or adults). There was hair in the pool. On one occasion there were no towels. I think the pool management can be better. Rooms are good size and have standard amenities. Bar was open and had good selection. The bar service was friendly. I liked the fire pit outside. Parking costs extra and is conveniently across the road.
Thank you for completing a review regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. We look forward to being of service to you in the near future.
Didn’t like the towel service
Nice, quiet and clean.
Great location for exploring Bricktown!
Hotel was excellent and super clean! While the pandemic is putting a damper on the bar, the place is great. Enjoyed our stay.
We appreciate the feedback, Robert. We regret that your time with us was less than ideal, as providing our guests with a pleasant experience is very important to us. It's unfortunate our breakfast selection and the sound insulation in your room, caused such challenges and inconvenience for you. We're also disappointed our team didn't go above and beyond to meet your needs or make you feel valued. We hold ourselves to a much higher standard, so we'll be sure to address your concerns with the appropriate members of our team moving forward. We do hope you give us another opportunity to share a more positive experience with you soon.