SureStay Hotel by Best Western Castro Valley

Hotel in Castro Valley with free breakfast and a 24-hour front desk

Choose dates to view prices

Where to?

Dates

October 2025

November 2025

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed) | Desk, laptop workspace, blackout drapes, iron/ironing board

Overview
Rooms
Location
Policies

Good

Popular amenities

Breakfast included
Housekeeping
Parking included
24/7 front desk
Air conditioning
Free WiFi

Explore the area

3954 E Castro Valley Blvd, Castro Valley, CA, 94552

Place, California State University East Bay
‪7 min drive‬
Place, Oakland Zoo
‪11 min drive‬
Place, Oakland-Alameda County Coliseum
‪14 min drive‬
Airport, Oakland, CA (OAK-Oakland Intl.)
‪15 min drive‬

Room options

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Good

Sleeps 4
2 Queen Beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Good

Sleeps 2
1 King Bed

Standard Room, 1 King Bed, Accessible, Bathtub

Wonderful

Sleeps 2
1 King Bed

Standard Room, 2 Queen Beds, Accessible, Bathtub

Sleeps 4
2 Queen Beds

Standard Room, 1 King Bed, Accessible, Non Smoking

Sleeps 2
1 King Bed

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Exceptional

Sleeps 6
2 King Beds and 1 Double Sofa Bed

About the neighborhood

Castro Valley

SureStay Hotel by Best Western Castro Valley places you within a few miles (5 km) of Hayward Japanese Gardens and Lone Tree Cemetery. This 48-room hotel welcomes guests with free breakfast and conveniences like free in-room WiFi and free self parking.

What's nearby

California State University East Bay - 7 min drive - 3.1 miles
Chabot College - 10 min drive - 7.1 miles
Oakland Zoo - 11 min drive - 9.1 miles
Oakland Arena - 13 min drive - 12.6 miles
Oakland-Alameda County Coliseum - 14 min drive - 12.8 miles

Getting around

Castro Valley Station - 5 min drive
Pleasanton Station - 15 min drive
Oakland Intl. Airport (OAK) - 20 min drive

Restaurants

‪McDonald's - ‬18 min walk
‪i-Tea - ‬3 min drive
‪Cafe Rumi - ‬3 min drive
‪Peet's Coffee & Tea - ‬3 min drive
‪JP's Family Restaurant & Sports Lounge - ‬3 min drive

About this property

SureStay Hotel by Best Western Castro Valley

Hotel in Castro Valley with free breakfast and a 24-hour front desk

SureStay Hotel by Best Western Castro Valley features free WiFi in public areas and a vending machine. If you decide to drive, there's free parking. Front-desk staff are standing by 24/7 to assist with any requests.

32-inch LED TVs come with satellite channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms have hair dryers and free toiletries. Refrigerators, microwaves, and coffee makers are other standard amenities.

Similar properties

Pool
Breakfast included
Parking included
Free WiFi

$96 nightly

Nov 16 - Nov 17

Total with taxes and fees

Property amenities

Internet

Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi and wired internet

Parking and transportation

Onsite parking available only on request
Free uncovered self parking on site
Wheelchair-accessible parking available

Food and drink

Free breakfast available

Family friendly

In-room microwave
In-room refrigerator

Conveniences

24-hour front desk
Guidebooks
Vending machine

Guest services

Housekeeping (daily)

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Braille/raised signage
Lever door handles
No elevator
Stair-free path to entrance
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible registration desk

Room amenities

Bedroom

Bedsheets provided
Blackout drapes

Bathroom

Free toiletries
Hair dryer
Private bathroom
Shower/bathtub combination
Towels provided

Entertainment

32-inch LED TV with premium satellite channels

Food and drink

Coffee/tea maker
Microwave
Refrigerator

Access via exterior corridors
Air conditioning
Connecting rooms available
Desk
Electrical adapters
Free local calls
Iron/ironing board
Laptop workspace
Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:00 AM

Contactless check-in available

Late check-in subject to availability

Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Contactless check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking

Front desk staff will greet guests on arrival at the property

If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

Breakage deposit: USD 150 per stay

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve onsite parking

This property accepts credit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a smoke detector, and a security system

Check-in: 3 PM
Check-out: 11:00 AM
Minimum check-in age: 21

The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
Guests must contact this property in advance to reserve onsite parking.
This property accepts credit cards. Cash is not accepted.
Onsite safety features include a carbon monoxide detector, a smoke detector, and a security system.

Additional information about polices, regulations, and more:

Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
There are no elevators.
No cribs or infant beds are available.
No rollaway or extra beds are available.

Property is also known as

Castro Valley Inn

Surestay By Best Castro Valley

SureStay Hotel by Best Western Castro Valley Hotel

SureStay Hotel by Best Western Castro Valley Castro Valley

SureStay Hotel by Best Western Castro Valley Hotel Castro Valley

Frequently asked questions

What's there to do close to SureStay Hotel by Best Western Castro Valley?

This hotel is located in Castro Valley, close to East Bay Regional Park District, Lake Chabot Spa, and Southland Mall. You'll also find Golden Tee Golfland and Hayward Japanese Gardens within a short drive.

How much does it cost to stay at SureStay Hotel by Best Western Castro Valley?

As of Oct 16, 2025, prices found for a 1-night stay for 2 adults at SureStay Hotel by Best Western Castro Valley on Oct 23, 2025 start from $81.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Will I be able to park at SureStay Hotel by Best Western Castro Valley?

Yes, uncovered self parking is offered for free at the hotel. Though parking is available on request, accessible parking is also available.

Does SureStay Hotel by Best Western Castro Valley have a casino on the premises?

No, SureStay Hotel by Best Western Castro Valley doesn't have a casino.

Will I find an indoor pool at SureStay Hotel by Best Western Castro Valley?

No, there is no indoor pool at this hotel.

Is SureStay Hotel by Best Western Castro Valley a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like free Internet access as well as free breakfast and a 24-hour front desk.

Does SureStay Hotel by Best Western Castro Valley have a hot tub?

No, this hotel doesn't have a spa tub.

Does SureStay Hotel by Best Western Castro Valley have a restaurant that serves breakfast?

SureStay Hotel by Best Western Castro Valley offers free breakfast though there is no restaurant.

Will SureStay Hotel by Best Western Castro Valley allow pets to stay for free?

No, pets aren't allowed at SureStay Hotel by Best Western Castro Valley though service animals are welcome.

Are there connecting rooms at SureStay Hotel by Best Western Castro Valley?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How far is the airport from SureStay Hotel by Best Western Castro Valley?

The closest major airport to SureStay Hotel by Best Western Castro Valley is Oakland Intl. Airport (OAK), which is 11.2 mi away (20 minutes by car). Another top airport is San Carlos, CA (SQL), which is located 22.7 mi away (27-minute drive).

Can I book a room with a balcony at SureStay Hotel by Best Western Castro Valley?

No, at SureStay Hotel by Best Western Castro Valley, there aren't any guestrooms that list a balcony.

SureStay Hotel by Best Western Castro Valley Reviews

7.8

Good

7.8/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

6/10 Okay

Angelika

Traveled with family

Aug 24, 2025

Disliked: Cleanliness, staff & service, property conditions & facilities

Hotel was Ok until I saw tons of bugs on window sill, made me look a little closer. Pillows were flat and not comfortable. AC worked great…it actually got too cold. Bath Tub had rust stains, sink was outside of bathroom.

Stayed 1 night in Aug 2025

2/10 Terrible

Yooshin

Traveled with family

Jul 13, 2025

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

The room condition is bad.

Stayed 1 night in Jul 2025

6/10 Okay

Rosalind

Traveled with family

Jun 30, 2025

I didn't like that no elevators, I had to take a downstairs 1 King bed. I needed 2 queen beds

Stayed 14 nights in Jun 2025

8/10 Good

Yuan Neng

Business traveler

Jun 11, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

It was clean and comfortable.

Stayed 1 night in May 2025

4/10 Poor

Thomas

Jun 9, 2025

Disliked: Cleanliness, staff & service, property conditions & facilities

Asked for a non-smoking room but got a room that reeked with smoke that had penetrated the carpet, bedding, and draiperies.

Stayed 1 night in Jun 2025

8/10 Good

Wanda

Jun 5, 2025

Liked: Staff & service, room comfort

The stay was good, the location was nice as it’s across the street from a small shopping center which has a variety of stores, eateries and a small gym. The hotel is an older one, in need of a few repairs but still a nice, inexpensive place to stay.

Stayed 1 night in Jun 2025

6/10 Okay

David

Jun 4, 2025

Stayed 1 night in May 2025

6/10 Okay

Jodie L.

Traveled with family

Jun 2, 2025

Liked: Staff & service

Disliked: Property conditions & facilities

Stayed 2 nights in May 2025

8/10 Good

Murat

Jun 2, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Clean. Well managed. Excellent value for money. I will definitely stay again.

Stayed 1 night in May 2025

10/10 Excellent

jackylyn

May 30, 2025

Liked: Cleanliness

Stayed 1 night in May 2025

10/10 Excellent

Craig

May 25, 2025

Stayed 1 night in May 2025

8/10 Good

Verified traveler

Traveled with family

May 18, 2025

Liked: Cleanliness, property conditions & facilities, room comfort

Stayed 2 nights in May 2025

10/10 Excellent

Glenn

May 16, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

snagged a great deal at the last second. Got a peaceful, sorely needed sleep in a comfortable setting.

Stayed 1 night in May 2025

8/10 Good

Alan

Traveled with family

May 4, 2025

Liked: Staff & service

Good location

Stayed 1 night in May 2025

10/10 Excellent

Ismael

May 1, 2025

Stayed 1 night in Apr 2025

8/10 Good

Blanca

May 1, 2025

Stayed 1 night in Apr 2025

2/10 Terrible

LESTER

Business traveler

May 1, 2025

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

My stay was absolutely terrible…I was placed in a non-smoking room that smelled like smoke; I was then changed rooms to where the tub and room fixtures were broken and dirty. I was again

Stayed 2 nights in Apr 2025

10/10 Excellent

Mary

May 1, 2025

Stayed 2 nights in Feb 2025

10/10 Excellent

David

Traveled with family

Apr 18, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Apr 2025

10/10 Excellent

Natalie

Traveled with partner

Apr 10, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Property was nice in a bad area.

Stayed 1 night in Mar 2025

8/10 Good

Blanca

Mar 26, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Mar 2025

8/10 Good

jonas

Business traveler

Mar 21, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I go to the east bay a lot for business. the area is safe,, quiet and restaurants are close by. the 580 is right there! for the price of $86 a night that's a bargain!

Stayed 1 night in Mar 2025