SureStay Hotel by Best Western Castro Valley

Hotel in Castro Valley with free breakfast and a 24-hour front desk

Choose dates to view prices

Where to?

Dates

July 2025

August 2025

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed) | Desk, laptop workspace, blackout drapes, iron/ironing board

Overview
Rooms
Location
Policies

Good

Popular amenities

Breakfast included
Housekeeping
Parking included
24/7 front desk
Air conditioning
Free WiFi

Explore the area

3954 E Castro Valley Blvd, Castro Valley, CA, 94552

California State University East Bay
‪7 min drive‬
Oakland Zoo
‪11 min drive‬
Oakland Arena
‪13 min drive‬
Oakland, CA (OAK-Oakland Intl.)
‪15 min drive‬

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Room options

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Good

Sleeps 4
2 Queen Beds

Standard Room, 1 King Bed, Accessible, Non Smoking

Good

Sleeps 2
1 King Bed

Standard Room, 2 Queen Beds, Accessible, Bathtub

Sleeps 4
2 Queen Beds

Standard Room, 1 King Bed, Accessible, Bathtub

Wonderful

Sleeps 2
1 King Bed

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Good

Sleeps 2
1 King Bed

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Exceptional

Sleeps 6
2 King Beds and 1 Double Sofa Bed

About the neighborhood

Castro Valley

SureStay Hotel by Best Western Castro Valley places you within a few miles (5 km) of Hayward Japanese Gardens and Golden Tee Golfland. This 48-room hotel welcomes guests with free breakfast and conveniences like free in-room WiFi and free self parking.

What's nearby

California State University East Bay - 7 min drive - 3.1 miles
Chabot College - 10 min drive - 7.1 miles
Oakland Zoo - 11 min drive - 9.1 miles
Oakland Arena - 13 min drive - 12.6 miles
Oakland-Alameda County Coliseum - 14 min drive - 12.8 miles

Getting around

Castro Valley Station - 5 min drive
Pleasanton Station - 15 min drive
Oakland Intl. Airport (OAK) - 20 min drive

Restaurants

‪McDonald's - ‬18 min walk
‪Chipotle Mexican Grill - ‬3 min drive
‪i-Tea - ‬2 min drive
‪Taco Bell - ‬2 min drive
‪Starbucks - ‬17 min walk

About this property

SureStay Hotel by Best Western Castro Valley

Hotel in Castro Valley with free breakfast and a 24-hour front desk

SureStay Hotel by Best Western Castro Valley features free WiFi in public areas and a vending machine. If you decide to drive, there's free parking. Front-desk staff are standing by 24/7 to assist with any requests.

32-inch LED TVs come with satellite channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms have hair dryers and free toiletries. Refrigerators, microwaves, and coffee makers are other standard amenities.

Languages

English

Similar properties

Pool
Breakfast included
Parking included
Free WiFi

$101 nightly

Jul 20 - Jul 21

Total includes taxes and fees

Property amenities

Internet

Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi and wired internet

Parking and transportation

Onsite parking available only on request
Free uncovered self parking on site
Wheelchair-accessible parking available

Food and drink

Free breakfast available

Family friendly

In-room microwave
In-room refrigerator

Conveniences

24-hour front desk
Guidebooks
Vending machine

Guest services

Housekeeping (daily)

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Braille/raised signage
Lever door handles
No elevator
Stair-free path to entrance
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible registration desk

Room amenities

Bedroom

Bedsheets provided
Blackout drapes

Bathroom

Free toiletries
Hair dryer
Private bathroom
Shower/bathtub combination
Towels provided

Entertainment

32-inch LED TV with premium satellite channels

Food and drink

Coffee/tea maker
Microwave
Refrigerator

Access via exterior corridors
Air conditioning
Connecting rooms available
Desk
Electrical adapters
Free local calls
Iron/ironing board
Laptop workspace
Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:00 AM

Contactless check-in available

Late check-in subject to availability

Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Contactless check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking

Front desk staff will greet guests on arrival at the property

If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

Breakage deposit: USD 150 per stay

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve onsite parking

This property accepts credit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a smoke detector, and a security system

Check-in: 3 PM
Check-out: 11:00 AM
Minimum check-in age: 21

The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
Guests must contact this property in advance to reserve onsite parking.
This property accepts credit cards. Cash is not accepted.
Onsite safety features include a carbon monoxide detector, a smoke detector, and a security system.

Additional information about polices, regulations, and more:

Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
There are no elevators.
No cribs or infant beds are available.
No rollaway or extra beds are available.

Property is also known as

Castro Valley Inn

Surestay By Best Castro Valley

SureStay Hotel by Best Western Castro Valley Hotel

SureStay Hotel by Best Western Castro Valley Castro Valley

SureStay Hotel by Best Western Castro Valley Hotel Castro Valley

Frequently asked questions

What's there to do close to SureStay Hotel by Best Western Castro Valley?

This hotel is located in Castro Valley, close to East Bay Regional Park District, Lake Chabot Spa, and Southland Mall. You'll also find Golden Tee Golfland and Hayward Japanese Gardens within a short drive.

Will I be able to park at SureStay Hotel by Best Western Castro Valley?

Yes, uncovered self parking is offered for free at the hotel. Though parking is available on request, accessible parking is also available.

Does SureStay Hotel by Best Western Castro Valley have a casino on the premises?

No, SureStay Hotel by Best Western Castro Valley doesn't have a casino.

Will I find an indoor pool at SureStay Hotel by Best Western Castro Valley?

No, there is no indoor pool at this hotel.

Is SureStay Hotel by Best Western Castro Valley good for couples?

Couples staying at this hotel will appreciate amenities like free Internet access as well as free breakfast and a 24-hour front desk.

Are there hot tubs at SureStay Hotel by Best Western Castro Valley?

No, this hotel doesn't have a spa tub.

Does SureStay Hotel by Best Western Castro Valley have a restaurant that serves breakfast?

SureStay Hotel by Best Western Castro Valley offers free breakfast though there is no restaurant.

Will SureStay Hotel by Best Western Castro Valley allow pets to stay for free?

No, pets aren't allowed at SureStay Hotel by Best Western Castro Valley though service animals are welcome.

Does SureStay Hotel by Best Western Castro Valley have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How far is the airport from SureStay Hotel by Best Western Castro Valley?

The closest major airport to SureStay Hotel by Best Western Castro Valley is Oakland Intl. Airport (OAK), which is 11.2 mi away (20 minutes by car). Another top airport is San Carlos, CA (SQL), which is located 22.7 mi away (27-minute drive).

Are there rooms with balconies at SureStay Hotel by Best Western Castro Valley?

No, there aren't any guestrooms with balconies at SureStay Hotel by Best Western Castro Valley.

SureStay Hotel by Best Western Castro Valley Reviews

7.8

Good

7.8/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

10/10 Excellent

Craig

May 25, 2025

Stayed 1 night in May 2025

10/10 Excellent

Natalie

Traveled with partner

Apr 10, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Property was nice in a bad area.

Stayed 1 night in Mar 2025

8/10 Good

Blanca

Mar 26, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Mar 2025

8/10 Good

jonas

Business traveler

Mar 21, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I go to the east bay a lot for business. the area is safe,, quiet and restaurants are close by. the 580 is right there! for the price of $86 a night that's a bargain!

Stayed 1 night in Mar 2025

8/10 Good

Sherry

Traveled with family

Mar 17, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Les is the manager and he is very helpful. Sherry

Stayed 4 nights in Mar 2025

8/10 Good

Ralph

Traveled with partner

Mar 16, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Staff was friendly, helpful.

Stayed 1 night in Mar 2025

10/10 Excellent

Noe

Mar 16, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Mar 2025

10/10 Excellent

Alex

Mar 10, 2025

Stayed 1 night in Feb 2025

10/10 Excellent

Robin

Feb 28, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I am very satisfied with my stay

Stayed 1 night in Feb 2025

8/10 Good

Rodney

Feb 20, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

It was good

Stayed 2 nights in Feb 2025

10/10 Excellent

Wei-Chieh

Business traveler

Feb 19, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Better than the photos. Room was clean and spotless!

Stayed 1 night in Feb 2025

6/10 Okay

Tigist

Feb 9, 2025

Liked: Staff & service

Stayed 2 nights in Feb 2025

8/10 Good

Kiok

Feb 9, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Feb 2025

6/10 Okay

Joshua

Traveled with partner

Feb 8, 2025

Liked: Cleanliness

Disliked: Staff & service, amenities

Breakfast was absolutely lame. Milk was not cold. Apple juice and orange juice were all but undrinkable due to being VERY watered down. That was orange flavored WATER. NOT juice. No microwave at all to heat food. No waffle or any other breakfast option besides warm cereal and half-stale pastries. Staff DID NOT CARE when questioned about these problems. Door to room had MULTIPLE gaps you could see straight outside through. This caused the heater to constantly be switching on and off all night long causing a very uncomfortable rest period. Sink water in room never got cold. It was barely drinkable as it was coming out barely below room temperature.

Stayed 1 night in Feb 2025

8/10 Good

Alexandra

Feb 6, 2025

Liked: Cleanliness, staff & service, room comfort

Stayed 1 night in Feb 2025

10/10 Excellent

Debra

Feb 3, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Feb 2025

10/10 Excellent

Robert

Jan 19, 2025

Stayed 1 night in Jan 2025

10/10 Excellent

Evangelina

Traveled with family

Jan 13, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Dec 2024

8/10 Good

Rommel

Jan 10, 2025

Stayed 1 night in Dec 2024

8/10 Good

Boris

Jan 4, 2025

Stayed 2 nights in Jan 2025

10/10 Excellent

Daniel

Dec 26, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Dec 2024

10/10 Excellent

Ana, San Leandro

Dec 22, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Nice staff. Good breakfast! Close to freeway and to many stores.

Stayed 1 night in Dec 2024

8/10 Good

Ralph

Business traveler, Traveled with partner

Dec 20, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

please improve wifi service replace bath fan exhaust and heater friendly service thank you

Stayed 1 night in Dec 2024

10/10 Excellent

Stalin and Julissa

Traveled with family

Dec 13, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I’ve stayed at this location three times when I’ve visited my son at Cal Berkeley. The property is well maintained and staff are always welcoming. The manager is a nice gentlemen who provides good service. There is a Safeway supermarket across the street with a great deli of hot and cold foods. I will continue to stay here whenever I visit the East Bay Area.

Stayed 1 night in Dec 2024

2/10 Terrible

Shawn

Dec 12, 2024

Disliked: Cleanliness, property conditions & facilities, room comfort

Horrible hotel!

Dirty. Stains on pillow cases, cigarette burns on bed comforter. Mold in shower. Stains on wall near toilet! Hair on towels. Uncomfortable bed. I left after 1 night it was so bad. Hotel refused to refund me for my 2nd night. Rude staff. Don’t stay here!

Stayed 2 nights in Dec 2024