Rooms need to be maintained better
Place is under renovations, it does smell like smoke.
The room next to mine was making so much noise. They was fighting and smoking.
Property is under construction
The brashest breakfast was a joke, there were hardly any options other waffles. I was there 5 days and they only had sausage and eggs twice, the hallway where my room was smelled like weed the whole time, not to mention there was a small airport that wasn't mentioned....
I can hear noise from the hallways that makes me awake
Property was under construction and rooms smell like smoke maybe once they finish construction all hotel will be fine I had to cancel my stay
Was not clear on pet policy and was charged a fee. Original booking did not notate pet fees. All prior La Quinta stats were complimentary for pets. Front desk would not honor this even though my confirmation didn’t state any pet fees, just the $100 refundable deposit.
I was impressed. I enjoyed my stay.
Wasn’t very clean and very understaffed it took over a hour to get checked into a room
Cool.
Convenient location. Housekeeping staff should pay closer attention to detail when cleaning.
location was ideal
Thank you for being open and thank you for the great customer service at the counter checking in I hope to come back soon be safe
Nice hotel good Wi-Fi easy place to stay out thank you for being open
Party in the parking lot tell 5am water toilet pressure was to slow and it took long to fill.
Very nice hotel they just need to get the outside looking better that’s all I’m saying
The staff the room service and the facilities is really nice thank you for keeping the place clean inside
Nice hotel inside just get the construction finished and it will be really nice quiet
Within a short walk of Kennedy Park, La Quinta Inn & Suites by Wyndham Oakland - Hayward is within 2 miles (3 km) of Southland Mall. This hotel has 146 rooms and welcomes guests with conveniences like free breakfast, an outdoor pool, and free in-room WiFi.
Free continental breakfast is served each morning from 6:00 AM to 9:30 AM.
Guests can expect 41-inch flat-screen TVs with cable channels, along with free WiFi and wired Internet. Pillowtop beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Refrigerators, microwaves, and coffee makers are also available. Housekeeping is available once per stay.
At La Quinta Inn & Suites by Wyndham Oakland - Hayward, guests enjoy an outdoor pool, a gym, and free WiFi in public areas. If you decide to drive, there's free parking. The 24-hour front desk has multilingual staff ready to help with dry cleaning or laundry, and answer any questions about the area. Additional amenities include a spa tub, conference space, and a business center.
Rooms need to be maintained better
Place is under renovations, it does smell like smoke.
Hello Teresa, On Behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us, and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
The room next to mine was making so much noise. They was fighting and smoking.
Hello Julian, On Behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us, and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
Property is under construction
The brashest breakfast was a joke, there were hardly any options other waffles. I was there 5 days and they only had sausage and eggs twice, the hallway where my room was smelled like weed the whole time, not to mention there was a small airport that wasn't mentioned....
Hello Dale, Thank you for your feedback and review, we greatly appreciate hearing from our guests. Rest assured your comments will be shared with the team to ensure we improve on the areas we did not meet during your stay. We look forward to your future travels. Jessica Servin Assistant General Manager
I can hear noise from the hallways that makes me awake
Hello Princess, On Behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us, and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Jessica Servin Assistant General Manager
Property was under construction and rooms smell like smoke maybe once they finish construction all hotel will be fine I had to cancel my stay
Hello David, On Behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guest in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Jessica Servin Assistant General Manager
Was not clear on pet policy and was charged a fee. Original booking did not notate pet fees. All prior La Quinta stats were complimentary for pets. Front desk would not honor this even though my confirmation didn’t state any pet fees, just the $100 refundable deposit.
Hello Thank you for completing the survey regarding your recent stay at our property. On Behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guest in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Management
I was impressed. I enjoyed my stay.
Hello Ciante, Thank you very much for taking the time to share your experience with us. I am glad we have met your expectations. Looking forward to see you in your next visit. Sincerely, Edna P. Assistant Gm
I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Oakland - Hayward.