Skip to main content
Beginning of main content

Recent guest reviews

Like the free breakfast and proximity to the hospital I was attending a class at. I forgot paper to take notes and the desk clerk was happy to provide me paper. Small thing but really made my day easier. Always a friendly hello and goodbye when I was coming or going.

Good size room with comfortable beds. Breakfast was basic.

EXCELLENT IN ALL RESPECTS, CLEANLINESS, SPACIOUS, BREAKFAST ETC

I was visiting family. The room and facility was clean. The staff was friendly and helpful.

From the great reviews, I expected something special. It wasn't. We paid well over $200 a night for a decent room. BART is hiking distance, not blocks away. Breakfast was good not great. Fast food is the order of the day nearby. So I would stay on business if I had an expense account, which I don't so I won't be back. Staff was friendly but you cart your own bags. One very slow elevator for the building. Poor value for the money.

Had a great stay. would stay here again. staff was great. went to Football game hotel was conveniently located near arena.

We found Comfort Suites fully updated new beds, TV's , flooring, patios, lobby, fitness room, accommodations were well appointed and extremely clean, new draperies, I could go on and on! I saw one negative review and was surprised as we did not encounter anything even close to that experience. We were welcomed by well trained, professional and friendly staff and I just can't say enough about this resource. Great location - near an updated Castro Valley Village Shopping area that had great little stores to shop - Dried and Tied great gift shop, amazing pricing, Rigatoni's Restaurant and a Starbuck. Rigatoni's served an amazing Ceasar Salad with either fresh shrimp or chicken all was so good and pricing was very very reasonable...! This Hotel has a complete new staff since we stayed there in 2008 - the manager "Shandon" is more than welcoming and takes great pride in this property - the desk clerks were professional and friendly and very helpful...Thank you Natasha! Breakfast was okay...nothing over the top...lots of carbs so for a diabetic not great - wish they had more plain yogurt, oatmeal type food ...I think one of the better places for breakfast was in San Jose - Pruneyard Larkspur Hotel. But this was clean and very nicely set up.

Our handicapped-accessible room was what we needed and all was well, except for the quirk of the shower which had the hot and cold water piped in reverse of what was indicated on the handle! The staff did not explain that until later in the day of our first morning after a second inquiry. The breakfast was okay, but eggs suffered from bad prep even at the moment the room opened - 6:30AM! It was as if they'd been cooked months before and reheated. One guy lost a battle with the wafflemaker, but a staff person retried it for him. He was not in a hurry, thank goodness.

Everything was clean and nice. All staff was very friendly and knowledgeable. Made all 5 of us feel right at home. No problems at all!

We were here visiting family and though we stayed at other hotels while here we centralized our stay at this hotel. When we came back from our mini trips from other overnight stays it was like coming home. We felt comfortable and relaxed. We both agreed that the stay here was a winning decision that added to the overall success of our vacation.

Went to spend Christmas with my son's family in Castro Valley. I have stayed in many expensive hotels, but I trully enjoyed the Comfort Suites! The beds and pillows were to die for! I know you shouldn't sleep your vacation away, but with accommodations as comfortable as this, it was hard to get out of bed! The rooms were large, very clean, well maintained, the staff super friendly and helpful, there was TV, microwave, refrigerator, hair dryer, safe, coffee maker and coffee, and continental breakfast. There was also daily housekeeping service, a large hot tub, an exercise room and internet service. I will definitely stay there again!

The hotel was very clean and comfortable. Having a refrigerator and microwave was handy. We very much enjoyed the hot breakfast provided, eggs,sauage,waffles. Will stay again when we need to go to Oakland Airport.

The room was spacious with a nice layout and it was great to have a fridge. Everyone was friendly. They served the best complimentary breakfast spread Ive seen in a while--the standard waffles and things, but also eggs and sausage and real fruit. Although I didnt get to try it out, they serve complimentary dinner too M-Thurs! I understand they have a vegetarian option too! Free internet in the room made this the best value for the money. Highly recommended!

This is probably the best place to stay in Castro Valley for the money but by no means think you are staying in a Hotel - it is truly a Motel all the way. The front desk staff are simply that - there is nothing more no special services - housekeeping was good but sheets should be checked for cleanliness. The Motel does not do a decent job of maintenance and that's sad as it's not an old facility but...refrigerator in our first room didn't work then the hair dryer didn't work and had to change rooms at 6:30 a.m. in the morning in order to be able to dry your hair .. Overall, the location is very convenient and it is by far the best in CASTRO VALLEY TO STAY. That will be the reason we will return to the same Motel in the future - only because of location and convenience.

Castro Valley Blvd Castro Valley CA

Hotel highlights

  • Free breakfast
  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Business center

Located within a 5-minute walk of Golden Tee Golfland, Holiday Inn Express Castro Valley - East Bay, an IHG Hotel is within a 15-minute stroll of Eden Medical Center. This hotel has 54 rooms and welcomes guests with conveniences like free breakfast, free in-room WiFi, and free self parking.


Dining

Free breakfast is included with your stay.


Rooms

All 54 soundproofed accommodations feature sitting areas. 37-inch flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries, and pillowtop beds with premium bedding ensure a restful night. Other standard amenities include microwaves, refrigerators, and coffee makers.


Property features

Holiday Inn Express Castro Valley - East Bay, an IHG Hotel features free WiFi in public areas, a business center, and express check-out. You can take advantage of free parking if you drive. The 24-hour front desk has multilingual staff ready to assist with sightseeing, directions, and local dining recommendations. Additional amenities include free newspapers, a terrace, and laundry facilities.

Room options

Room, 1 King Bed, Non Smoking, Bathtub (Oversized)

1 King Bed | Sleeps 2

Room, 1 King Bed, Non Smoking (Leisure)

1 King Bed | Sleeps 2

Room, 1 King Bed, Accessible, Non Smoking (Mobility)

1 King Bed | Sleeps 2

Deluxe Room

1 King Bed | 1 Queen Bed | Sleeps 2

Guest reviews for Holiday Inn Express Castro Valley - East Bay, an IHG Hotel

Everyone (5) Business (3) Couples (2) Family (5)
5
Everyone

By on Mar 11, 2021

5
Everyone

By on Sep 9, 2019

5
Business Business

Like the free breakfast and proximity to the hospital I was attending a class at. I forgot paper to take notes and the desk clerk was happy to provide me paper. Small thing but really made my day easier. Always a friendly hello and goodbye when I was coming or going.

By on Mar 13, 2019

Review comment responded on Apr 13, 2019

Thank you for taking the time to give us a great feedback! Our staff takes great measures to provide a memorable experience for all of our guests and we are are happy that you enjoyed your stay with us. We hope to see you again soon! Thank you again! Guest Services Holiday Inn Express Castro Valley, CA P:510-889-9300

4
Everyone

Good size room with comfortable beds. Breakfast was basic.

By on Oct 29, 2018

5

perfect for my use

Everyone

EXCELLENT IN ALL RESPECTS, CLEANLINESS, SPACIOUS, BREAKFAST ETC

By on Dec 16, 2017

4
Everyone

I was visiting family. The room and facility was clean. The staff was friendly and helpful.

By , from Bakersfield, CA on Apr 16, 2017

3

disappointing

Couples

From the great reviews, I expected something special. It wasn't. We paid well over $200 a night for a decent room. BART is hiking distance, not blocks away. Breakfast was good not great. Fast food is the order of the day nearby. So I would stay on business if I had an expense account, which I don't so I won't be back. Staff was friendly but you cart your own bags. One very slow elevator for the building. Poor value for the money.

By on Sep 20, 2015

5

great stay

Family

Had a great stay. would stay here again. staff was great. went to Football game hotel was conveniently located near arena.

By on Sep 16, 2015

5

can't understand your overall rating this was a 5+

Family

We found Comfort Suites fully updated new beds, TV's , flooring, patios, lobby, fitness room, accommodations were well appointed and extremely clean, new draperies, I could go on and on! I saw one negative review and was surprised as we did not encounter anything even close to that experience. We were welcomed by well trained, professional and friendly staff and I just can't say enough about this resource. Great location - near an updated Castro Valley Village Shopping area that had great little stores to shop - Dried and Tied great gift shop, amazing pricing, Rigatoni's Restaurant and a Starbuck. Rigatoni's served an amazing Ceasar Salad with either fresh shrimp or chicken all was so good and pricing was very very reasonable...! This Hotel has a complete new staff since we stayed there in 2008 - the manager "Shandon" is more than welcoming and takes great pride in this property - the desk clerks were professional and friendly and very helpful...Thank you Natasha! Breakfast was okay...nothing over the top...lots of carbs so for a diabetic not great - wish they had more plain yogurt, oatmeal type food ...I think one of the better places for breakfast was in San Jose - Pruneyard Larkspur Hotel. But this was clean and very nicely set up.

By on Sep 19, 2013

4

great retreat for new grandparents, visiting nearby.

Family

Our handicapped-accessible room was what we needed and all was well, except for the quirk of the shower which had the hot and cold water piped in reverse of what was indicated on the handle! The staff did not explain that until later in the day of our first morning after a second inquiry. The breakfast was okay, but eggs suffered from bad prep even at the moment the room opened - 6:30AM! It was as if they'd been cooked months before and reheated. One guy lost a battle with the wafflemaker, but a staff person retried it for him. He was not in a hurry, thank goodness.

By on Dec 30, 2011

Holiday Inn Express Castro Valley - East Bay, an IHG Hotel

2419 Castro Valley Blvd, Castro Valley, CA 94546
url importing http://www.orbitz.com/Oakland-Hotels-Holiday-Inn-Express-Castro-Valley---East-Bay,-an-IHG-Hotel.h789818-p2.Hotel-Reviews
There was an error importing /Oakland-Hotels-Holiday-Inn-Express-Castro-Valley---East-Bay,-an-IHG-Hotel.h789818-p2.Hotel-Reviews, error: javax.servlet.jsp.JspTagException: 301 http://www.orbitz.com/Oakland-Hotels-Holiday-Inn-Express-Castro-Valley---East-Bay,-an-IHG-Hotel.h789818-p2.Hotel-Reviews