Extra surprise parking charge. Nothing around hotel to do
TV did not work. No help from staff
Small room, no fridge. Comfortable bed
Clean Grest service
Should have microwaves and refrigerators in the rooms Nice gym
perfect location from airport and area was clean and safe.
Front desk people are the best. Went out of their way to make sure we could get our rental car returned and get to our flight without problem. Room was clean, pillows are flat
Staffs were friendly, and we enjoyed the breakfast!
They had amazing customer service and the interior was clean. However we saw a mouse right outside the door. My friend and I screamed and one of the staff that saw everything laughed at us and sarcasticly said it was a rabbit.
Stayed one night to be closer to airport so it was okay. Needs some updates on few things, wear and tear, stains here and there in bathroom and seating. Staff was really nice and helpful getting us shuttle service to airport. Pricey for one night for the room but best for the Oakland airport hotels to stay.
Great, secluded location near the airport. Clean rooms and very friendly staff.
The staff is amazing and super friendly. Easy to find location and in a safe secure location.
Staff is really friendly and helpful, they are doing a great job of keeping things clean. Some of the guests were very loud. Could be thr walls are kind of thin.
Room was clean and comfortable. Received an upgrade on checkin at 1:30am. Good quality, standard Hampton breakfast. I called the hotel before my inbound flight, stating I would land at 12:45am, asking their process to request a late shuttle. Disappointed to learn, when I called at 1:05am, that airport shuttle service stopped at 1:00am.
Hampton Inn & Suites Oakland Airport-Alameda places you within a 10-minute drive of popular sights such as Oracle Arena and RingCentral Coliseum. This 105-room hotel has free breakfast along with conveniences like an outdoor pool and a 24-hour gym.
Free buffet breakfast is included with your stay and awaits you each morning from 6:00 AM to 10:00 AM. Enjoy a bite to eat at the hotel's bistro, or relax with a drink at the bar/lounge.
32-inch TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries. Sofa beds, coffee makers, and free newspapers are other standard amenities.
Guests staying at Hampton Inn & Suites Oakland Airport-Alameda enjoy an outdoor pool, a 24-hour gym, and free WiFi in public areas. If you drive, self parking is USD 16 per day, or you can take advantage of the airport shuttle (available 24 hours) for USD 10 per room roundtrip. The 24-hour front desk has multilingual staff ready to assist with securing valuables, dry cleaning/laundry, and luggage storage. Additional amenities include conference space, a business center, and coffee/tea in a common area.
Extra surprise parking charge. Nothing around hotel to do
TV did not work. No help from staff
I'm sorry to hear that you experienced issues with the TV during your stay and that you didn't receive assistance from the staff. Technical problems can be frustrating. In such situations, it's usually best to report the issue to the front desk or hotel staff promptly so they can try to resolve it or offer you a different room if needed.If you have any questions or need further assistance, please let me know, and I'll do my best to help.
Thank you for your rating. Your feedback is valuable to us, and we appreciate you taking the time to share your thoughts. If there are any specific aspects of your stay that you'd like to discuss or if you have any preferences for your future stays, please feel free to let us know. We're here to ensure that your future experiences are even better.
Small room, no fridge. Comfortable bed
Hi Jeff,Thank you for staying with us and for the review. Our Suites come with a microwave and mini fridge. Our studios do not, you are more than welcome to request a mini fridge to be placed in your room if you decide not to book the Suite. We look forward to welcoming you back in the future.
Clean Grest service
Good afternoon and thank you for choosing our hotel for your stay, we really appreciate all of your good comments and feedback we hope to see you again soon.
Should have microwaves and refrigerators in the rooms Nice gym
Thank you for your recent stay at our hotel. We hope you enjoyed your stay. I am so sorry for the confusion with the microwaves and refrigerators. We do not have that listed as in room amenities but we do have a communal microwave in our lobby for your next trip!
perfect location from airport and area was clean and safe.
Good morning and thank you for choosing our hotel for your stay, we are very happy to hear that your stay was very pleasant we do hope to see you soon again. Thank you so much for your good feedback.
Front desk people are the best. Went out of their way to make sure we could get our rental car returned and get to our flight without problem. Room was clean, pillows are flat
Thank you so much for staying with us, we are happy to hear that your stay was great, we hope to see you soon.
Staffs were friendly, and we enjoyed the breakfast!
Junchol, Thank you for choosing to stay with us at the Hampton Inn & Suites Alameda! I am thrilled to know you've thoroughly enjoyed your stay and I look forward to the opportunity to serve you again in the future! Warm regards, Phillip Owen Hotel Manager Hampton Inn & Suites
They had amazing customer service and the interior was clean. However we saw a mouse right outside the door. My friend and I screamed and one of the staff that saw everything laughed at us and sarcasticly said it was a rabbit.
Erendira, Thank you for sharing your experience. I am so sorry to hear of your brief scare while staying with us. Though we are susceptible to all kinds of wildlife on the exterior of the hotel (especially being located directly along the waterfront), we work to mitigate the impact to any of our guest's stays. Aside from that, I am happy to hear you found the hotel and service to be very clean and enjoyable overall! We hope to have you back again soon!
I understand that unexpected parking charges can be inconvenient, especially if you weren't aware of them in advance. It's always a good idea to check for any potential additional fees or charges when booking a hotel to avoid surprises. If there wasn't much to do around the hotel, it might be helpful to plan activities in advance or inquire at the hotel's front desk about nearby attractions or options for entertainment. If you have any specific concerns or would like assistance with anything related to your stay, please let me know.