The room was fine, I was only here for a night to catch a flight out of OAK first thing next morning. The air in my room was turned down to 60F - it was so cold I hardly slept! This place would be great if you arrived early enough in the evening to turn up the thermostat or were here for several days. But next time I'm driving into OAK late at night for an early flight, I will be sure to stay elsewhere.
Fast check in and the staff was friendly. Happy with my stay
Only bad thing was no housekeeping service for guest that stay a long time only once every two weeks and I never got serviced and was staying at least 3 weeks
This property is close to my work and the airport.
Great place to stay at. Very clean and super helpful staff. No hiccups whatsoever throughout my time there. Thanks!
It was nice and quiet the only negative was the hallway had an odor to it
Simple, good to stay a night when nothing but a bed matters.
I will never stay at one of these hotel chains again
The property was dirty and the hallways had me gagging from the smell
Tika at the front desk was very helpful with my reservation & check in. She also helped me with ice being there was no ice on premises. Her customer service great!
Nice room with a queen bed and a queen foldout bed. Decently appointed with a full kitchen. We only stayed one night, but if you actually stayed for a while (extended stay), you would have to get the staff to stock your kitchen if you wanted to cook. There was literally not a single piece of kitchen hardware, no utensils, no coffee maker, no towels, nothing. Every cupboard and drawer was empty. Super close to OAK; our Lyft ride cost $11. If you need extra space for kids, you could do worse. Very uiet, in spite of being close to departure end of runways. Closest restaurants are a 30 minute walk.
My reservation was cancelled at 530pm and didn’t get a call or message until 7pm as I was pulling onto the property
The hotel is near the airport in a business park. It is central to the freeway and downtown. The room is great and staff are friendly! I will definitely stay here again!
Extended Stay America Suites Oakland Alameda Airport is located within a 15-minute drive of Oakland Museum of California and Oracle Arena. This 87-room hotel has conveniences like free breakfast, free in-room WiFi, and free self parking.
Free on-the-go breakfast is included with your stay and awaits you each morning from 6 AM to 9:30 AM.
Guests can expect free WiFi and 32-inch flat-screen TVs with cable channels. Bathrooms offer hair dryers and free toiletries. Other standard amenities include kitchens, refrigerators, and microwaves. Housekeeping is available on request.
Extended Stay America Suites Oakland Alameda Airport features a gym, free WiFi in public areas, and coffee in a common area. You can put free parking to good use if you drive. The 24-hour front desk has staff standing by to help secure valuables, and answer any questions about the accommodations. Additional amenities include laundry facilities and a TV in a common area.
The room was fine, I was only here for a night to catch a flight out of OAK first thing next morning. The air in my room was turned down to 60F - it was so cold I hardly slept! This place would be great if you arrived early enough in the evening to turn up the thermostat or were here for several days. But next time I'm driving into OAK late at night for an early flight, I will be sure to stay elsewhere.
Fast check in and the staff was friendly. Happy with my stay
Thank you for the kind review of the Extended Stay America. We are happy to know you had a seamless check-in experience and that you found our staff courteous. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management
Only bad thing was no housekeeping service for guest that stay a long time only once every two weeks and I never got serviced and was staying at least 3 weeks
Thank you for sharing your feedback. We are sorry for the inconvenience you outlined and the disappointment it caused. Keeping the well-being and safety of our guests in mind, we have modified our housekeeping processes at this time to provide you with choices for when and how we clean your room. Our front desk is available to make arrangements based on your requirements. We regret if this was not communicated with you earlier. We hope you will return so we can make it up to you. Sincerely, Hotel Management
This property is close to my work and the airport.
Thank you for the review of your recent visit. We are glad to hear our location close to your work and the airport was perfect for your needs. We appreciate your business and hope to see you again soon. Sincerely, Hotel Management
Great place to stay at. Very clean and super helpful staff. No hiccups whatsoever throughout my time there. Thanks!
Thank you for being our guest and for taking time to review your experience at Extended Stay America. It is nice to know you found your room comfortable and you were pleased with the exceptional service from our staff. We work hard to provide high levels of service, so we will share your compliments with the team to let them know their efforts are appreciated. Thank you again for choosing our hotel, and we look forward to welcoming you back soon. Sincerely, Hotel Management
It was nice and quiet the only negative was the hallway had an odor to it
Thank you for being our guest. We apologize for the odor issue in the hallway. Your feedback concerning the smell issue is discussed with the appropriate team to do a deep cleaning of your room. On a positive note, your overall rating suggests you had a comfortable stay, and we hope these positive aspects of your visit will help you choose Extended Stay America again in the future. Sincerely, Hotel Management
Thank you for your review. We apologize for the inconvenience you had due to the HVAC unit in your room. We wish we had the opportunity to address this while you were here, as we would have done our best to ensure you were comfortable. We hope you will change your mind and give us another opportunity to provide you with the excellent hospitality for which we are known. Sincerely, Hotel Management