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Recent guest reviews

The pictures deceiving and the air condition is very loud, they didn’t mention that I have to ask for room service and when I asked they said there is a sign that I should follow, and then it was too late for them to come and clean the room. The hotel is not cheap and at the end this is the kind of service that we received

Spacious and clean. Great breakfast. Nice staff and services. It would be better if the room provides pen and paper.

Excellent

This is nice place to stay. I booked this room to use as a personal office out of my apartment for one day and night.

There was nothing unique about the property, it was like all other hotels.

Everything’s ok except that it would have been better if there was a counter inside the restroom to put your stuff.

Erin was a tremendous help and no request was beyond her assistance

Excellent. I am telling: it was excellent and this is enough!!!!!

Great location, felt safe and included parking. Very clean, nice facilities and room. Drove to SF with no problems.

Quiet location, easy to get to. Friendly staff and clean rooms.

Great staff, clean, nice breakfast. Mattress was a bit "hilly" but overall our stay worked out great for us.

staff immediately changed us from the room they tried to put us in when we said we didn't want to be on the ground floor beside the busy road where all the headlights came rushing through we were gone from 9am until midnight and we had NO made service so we made due with the used wet towels and lit bit of shampoo

The only thing I didn't like is that your advertisement says you have a pool and that's not true. The pool and jacuzzi in doors were the main reason I choice this hotel but all in all the stay was very nice.

The staff was horrible they charged my credit card 400 for a 229 dollar room

Comfortable bed, quiet room. Easy to get too off the freeway. Will stay again if using Oakland Airport.

Stayed here just 1 night after a Golden Warriors game and prior to heading to Napa. Room was nice size and clean. Comfortable beds.

Webster Street Alameda CA

Hotel highlights

  • Free continental breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • 24-hour fitness center

Located in West Alameda within 2 miles (3 km) of USS Hornet Museum, Hawthorn Suites by Wyndham Oakland/Alameda is within a few miles (5 km) of Jack London Square. This hotel has 50 rooms and welcomes guests with conveniences like free breakfast, a 24-hour gym, and free in-room WiFi.


Dining

Free continental breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.


Rooms

TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Other standard amenities include sitting areas, refrigerators, and microwaves.


Property features

Guests staying at Hawthorn Suites by Wyndham Oakland/Alameda enjoy a 24-hour gym, free WiFi in public areas, and a spa tub. If you decide to drive, there's free parking. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include conference space, a business center, and express check-out.

Room options

Room, 2 Queen Beds, Accessible (with Sofabed)

2 Queen Beds | Sleeps 5

Studio Suite, 1 King Bed

1 King Bed | Sleeps 2

Suite, 2 Queen Beds

2 Queen Beds | Sleeps 4

Executive Suite, 1 King Bed with Sofa bed

1 King Bed and 1 Double Sofa Bed | Sleeps 3

Guest reviews for Hawthorn Suites by Wyndham Oakland/Alameda

Everyone (9) Couples (8) Business (1) Family (16) Friends (3) Other (1)
2
Family

The pictures deceiving and the air condition is very loud, they didn’t mention that I have to ask for room service and when I asked they said there is a sign that I should follow, and then it was too late for them to come and clean the room. The hotel is not cheap and at the end this is the kind of service that we received

By , from Yorba Linda on May 21, 2022

4
Family

Spacious and clean. Great breakfast. Nice staff and services. It would be better if the room provides pen and paper.

By on Mar 29, 2022

4
Friends Business Business

Excellent

By on Mar 11, 2022

5
Business Business

This is nice place to stay. I booked this room to use as a personal office out of my apartment for one day and night.

By on Apr 13, 2020

Review comment responded on Apr 13, 2020

Thank you for your review. We are happy that you were able to get your work done.

4
Partner Couples Family

There was nothing unique about the property, it was like all other hotels.

By on Sep 26, 2019

Review comment responded on Sep 27, 2019

Dear Anonymous, Thank you very much for the 4-star review, we truly appreciate it. Sorry to hear you didn’t think our hotel was not unique enough but I can assure you that you stayed at a top rated hotel across multiple social media platforms which makes us unique. Thank you for selecting our hotel, we look forward to your next visit.

5
Everyone

By on Sep 21, 2019

Review comment responded on Sep 23, 2019

Dear Anonymous, Thank you very much for the 5-star review, we are so pleased you have an enjoyable stay. We would love to welcome you back. Safe travels!

4
Family with small children Family

Everything’s ok except that it would have been better if there was a counter inside the restroom to put your stuff.

By on Sep 9, 2019

Review comment responded on Sep 9, 2019

Dear Anonymous, Thank you very much for the 4-star review, we genuinely appreciate it. We are scheduled to renovate this coming winter and we will keep your observation about the counter space in the bathroom. We hope to see you again!

5
Family

Erin was a tremendous help and no request was beyond her assistance

By on Aug 7, 2019

5
Family Family

Excellent. I am telling: it was excellent and this is enough!!!!!

By on Aug 1, 2019

Review comment responded on Aug 1, 2019

Dear Anonymous, We are so pleased you had an excellent 5-star experience at our hotel. We look forward to your next visit, thank you very much for selecting Hawthorn Suites bubble Wyndham.

5
Family

Great location, felt safe and included parking. Very clean, nice facilities and room. Drove to SF with no problems.

By on Jun 26, 2019

Review comment responded on Jun 26, 2019

Dear Anonymous, We are so pleased to hear you had an enjoyable stay! We are in fact located in a great part of West Alameda and you are correct, our hotel is clean, modern and we offer complimentary parking, WiFi and breakfast. Driving from Alameda City to San Francisco is a breeze, we are pleased you enjoyed the city as well. Please come see us again, we look forward to welcoming you back.

Hawthorn Suites by Wyndham Oakland/Alameda

1628 Webster Street, Alameda, CA 94501
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