Hotel Riu Palace Costa Rica - All Inclusive

Property class: 4

Choose dates to view prices

Photo gallery for Hotel Riu Palace Costa Rica - All Inclusive

An aerial view of a resort with multiple buildings, a central roundabout, and a coastline in the background.
Creator video - submitted by Sam Meddings
A group of people performing yoga on a sandy beach with the ocean in the background.
A beach volleyball game with players reaching for the ball, palm trees, and a clear blue sky.
A massage parlor with two massage tables and a wooden pergola.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking included
  • Free WiFi

Explore the area

View in a map
Playa Matapalo- Sardinal, Carrillo, Sardinal, Guanacaste
  • Place, Playa Matapalo
    ‪8 min walk‬
  • Place, Diamante Eco Adventure Park
    ‪3 min drive‬
  • Place, Coco Beach
    ‪56 min drive‬
  • Airport, Liberia (LIR-Daniel Oduber Intl.)
    ‪72 min drive‬

Room options

Suite Superior with Ocean View

  • Ocean view
  • 785 sq ft
  • Sleeps 2
  • 1 King Bed

Junior Suite, Ocean View (U)

8.0 out of 10
Very good
(64 reviews)
  • 431 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Junior Suite (Deluxe, +18, E)

  • 431 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Junior Suite (Superior (L))

  • 431 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Junior Suite (Deluxe,+18, U)

  • 431 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Junior Suite (Tropical View, E)

  • 431 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite (L)

  • 431 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite (Tropical View, U)

8.0 out of 10
Very good
(172 reviews)
  • 431 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Suite, Jetted Tub, Ocean View (U)

8.8 out of 10
Excellent
(6 reviews)
  • 786 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Family Suite, 2 Bedrooms (U)

  • 785 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Junior Suite, Ocean View (B2C-US)

  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Junior Suite (Deluxe,+18, B2C-US)

  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Junior Suite (Tropical View, B2C-US)

  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Suite, Jetted Tub, Ocean View (B2C-US)

  • Sleeps 2
  • 1 King Bed

Family Suite, 2 Bedrooms (B2C-US)

  • 2 bedrooms
  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

Family Suite, 2 Bedrooms (L)

  • 431 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Double Beds

Junior Suite, Ocean View (L)

  • 431 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

Suite, Jetted Tub, Ocean View (L)

  • 431 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Studio (Tropical View, C)

7.2 out of 10
Good
(21 reviews)
  • 431 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite (Deluxe, +18, C)

  • 431 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds

Suite, Jetted Tub, Ocean View (E)

  • 786 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite, Ocean View (E)

  • 431 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Family Suite, 2 Bedrooms (C)

  • 785 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Suite (Jacuzzi | C)

  • 786 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite, Ocean View (C)

7.6 out of 10
Good
(8 reviews)
  • 431 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (B2C-CA)

  • 431 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Junior Suite (Deluxe, +18, B2C-CA)

  • 431 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Junior Suite (Tropical View, B2C-CA)

  • 431 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Family Suite, 2 Bedrooms (B2C-CA)

  • 785 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Suite (Jacuzzi | B2C-CA)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite, 2 Bedrooms (Tropical View, U)

  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds OR 1 King Bed

Junior Suite, 2 Bedrooms (Tropical View, U)

  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Junior Suite, 2 Bedrooms, Ocean View (U)

  • 2 bedrooms
  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

Junior Suite, 2 Bedrooms (Tropical View, C)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 8
  • 1 King Bed OR 2 Double Beds

Junior Suite, Connecting Rooms (Tropical View, C)

  • 1 bedroom
  • Sleeps 8
  • 1 King Bed OR 2 Double Beds

Junior Suite, Connecting Rooms, Ocean View (C)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 8
  • 1 King Bed OR 2 Double Beds

Junior Suite, 2 Bedrooms (Tropical View, B2C-CA)

  • 1 bedroom
  • Sleeps 8
  • 1 King Bed OR 2 Double Beds

Junior Suite, Connecting Rooms (Tropical View, B2C-CA)

  • 1 bedroom
  • Sleeps 8
  • 1 King Bed OR 2 Double Beds

Junior Suite, Connecting Rooms, Ocean View (B2C-CA)

  • 1 bedroom
  • Sleeps 8
  • 1 King Bed OR 2 Double Beds

Junior Suite, 2 Bedrooms (Tropical View, B2C-US)

  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

Junior Suite, 2 Bedrooms (Tropical View, B2C-US)

  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Junior Suite, 2 Bedrooms, Ocean View (B2C-US)

  • 2 bedrooms
  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

Junior Suite, Connecting Rooms (L)

  • 1 bedroom
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Junior Suite, Connecting Rooms (Superior (L))

  • 1 bedroom
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Family Suite, 2 Bedrooms (E)

  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Junior Suite, 2 Bedrooms, Ocean View (E)

  • 2 bedrooms
  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

Junior Suite, 2 Bedrooms (Tropical View, E)

  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds OR 1 King Bed

Junior Suite, 2 Bedrooms (Tropical View | E)

  • 1 bedroom
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Junior Suite, Garden View (U)

  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite (Elite Club, U)

  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Junior Suite, 2 Bedrooms, Garden View (U)

  • Sleeps 5
  • 2 Double Beds OR 1 King Bed

Junior Suite, Partial Ocean View (U)

  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Junior Suite (Swim-up, Elite Club, U)

  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Junior Suite, Garden View (Elite Club, U)

  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Junior Suite, Garden View (EU)

  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite (Elite Club, EU)

  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Junior Suite, 2 Bedrooms, Garden View (EU)

  • Sleeps 5
  • 2 Double Beds OR 1 King Bed

Junior Suite, Partial Ocean View (EU)

  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Junior Suite (Swim-up, Elite Club, EU)

  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Junior Suite, Garden View (Elite Club, EU)

  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Junior Suite, Garden View (C)

  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, 2 Bedrooms, Garden View (C)

  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Junior Suite, Partial Ocean View (C)

  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Junior Suite (Elite Club, C)

  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Junior Suite, Garden View (Elite Club, C)

  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Junior Suite (Swim-up, Elite Club, C)

  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Junior Suite, Garden View (B2C-US)

  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite (Elite Club, B2C-US)

  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Junior Suite, 2 Bedrooms, Garden View (B2C-US)

  • Sleeps 5
  • 2 Double Beds OR 1 King Bed

Junior Suite, Garden View (B2C-CA)

  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite (Elite Club, B2C-CA)

  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Junior Suite, 2 Bedrooms, Garden View (B2C-CA)

  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Junior Suite, Partial Ocean View (B2C-US)

  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Junior Suite, Partial Ocean View (B2C-CA)

  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Junior Suite (Swim-up, Elite Club, B2C-CA)

  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Junior Suite (Swim-up, Elite Club, B2C-US)

  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Junior Suite, Garden View (Elite Club, B2C-US)

  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Junior Suite, Garden View (Elite Club, B2C-CA)

  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Suite Junior with Garden View

  • Garden view
  • 430 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Double Beds

Room Superior

  • 430 sq ft
  • Sleeps 4
  • 2 Double Beds or 1 Double Sofa Bed and 1 King Bed

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About the neighborhood

El Ocotal

Within a short walk of Playa Matapalo, Hotel Riu Palace Costa Rica - All Inclusive is within 2 miles (3 km) of Diamante Eco Adventure Park. This 538-room, 4-star property has 4 outdoor pools along with a full-service spa and a free water park.

What's nearby

  • Playa Matapalo - 8 min walk - 0.5 miles
  • Diamante Eco Adventure Park - 3 min drive - 0.7 miles
  • Coco Beach - 56 min drive - 16.2 miles
  • Playa Hermosa - 56 min drive - 16.7 miles
  • Papagayo Golf and Country Club - 59 min drive - 13.7 miles

Getting around

  • Daniel Oduber Intl. Airport (LIR) - 53 min drive

Restaurants

  • ‪Hotel Riu Guanacaste - ‬9 min walk
  • ‪Sports Bar - ‬9 min walk
  • ‪Hotel Riu Palace Costa Rica - ‬9 min walk
  • ‪Restaurante Liberia - ‬9 min walk
  • ‪Tamarindo Bar - ‬9 min walk

About this property

Hotel Riu Palace Costa Rica - All Inclusive

Hotel Riu Palace Costa Rica - All Inclusive features a full-service spa, 4 outdoor pools, and a free water park. A stay here includes free parking. Front-desk staff can answer questions 24/7, and assist with concierge services, securing valuables, and luggage storage. Other amenities at this all-inclusive property include a nightclub, a children's pool, and a 24-hour gym.
Flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Balconies, minibars, and coffee makers are also standard. Housekeeping is available on request.
4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a complimentary water park, a sauna, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa, Renova Spa. Services include facials and body scrubs. The spa is equipped with a hot tub and a steam room. Guests under 17 years old are not allowed in the spa.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • 4 outdoor pools
  • Beach volleyball
  • Bicycle storage
  • Children's pool
  • Fitness classes
  • Free water park
  • Full-service spa
  • Kayaking
  • Nightclub
  • Playground
  • Sauna
  • Snorkeling
  • Steam room
  • Tennis
  • TV in common areas
  • Waterslide
  • Windsurfing

Family friendly

  • 4 outdoor pools
  • Children's pool
  • Free supervised activities for children
  • Free water park access
  • Grocery/convenience store
  • Living room
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body scrubs
  • Facials
  • Hot tub
  • Massage
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 6 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 2012
  • Comprehensive food waste policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Renewable energy used
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches used
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Living room
  • Phone
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Some water is reused through a grey water recycling system
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-11:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • The minimum check-in age for Spring Break is 21 years old.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • This property uses a grey water recycling system.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • No rollaway or extra beds are available.

Property is also known as

Costa Rica Hotel Riu

Costa Rica Hotel Riu Palace

Costa Rica Palace

Hotel Riu

Hotel Riu Costa Rica

Hotel Riu Costa Rica All Inclusive

Hotel Riu Palace

Hotel Riu Palace Costa Rica All Inclusive

Palace Costa Rica

Hotel Riu Palace Costa Rica All Inclusive El Ocotal

Riu Palace Costa Rica El Ocotal

Riu Palace Costa Rica

Riu Palace Costa Rica All Inclusive El Ocotal

Riu Costa Rica Inclusive Ocot

Riu Palace Costa Rica All Inclusive

Hotel Riu Palace Costa Rica All Inclusive

Hotel Riu Palace Costa Rica - All Inclusive Sardinal

Frequently asked questions

Will I find all-inclusive rate plans at Hotel Riu Palace Costa Rica - All Inclusive?

Hotel Riu Palace Costa Rica - All Inclusive is an all-inclusive resort and rates come with all meals. Activities include kayaking, rowing/canoeing, and surfing/body boarding.

Is free cancellation available at Hotel Riu Palace Costa Rica - All Inclusive?

Hotel Riu Palace Costa Rica - All Inclusive offers free cancellation on some room rates. For specific requirements, look at the cancellation policy on our site.

What's there to see near Hotel Riu Palace Costa Rica - All Inclusive?

This property is located in Sardinal within a short 7-minute walk of Playa Matapalo. You'll also find Diamante Eco Adventure Park and Haras del Mar Equestrian Center within a short drive.

Will I be able to park at Hotel Riu Palace Costa Rica - All Inclusive?

Yes, self parking is offered for free at the property. Wheelchair-accessible parking is also available for guests.

Is there a spa available at Hotel Riu Palace Costa Rica - All Inclusive?

Renova Spa is the property's spa and services include facials, massages, and body scrubs.

Does Hotel Riu Palace Costa Rica - All Inclusive include a casino?

No, Hotel Riu Palace Costa Rica - All Inclusive doesn't have a casino.

Will I find an indoor pool at Hotel Riu Palace Costa Rica - All Inclusive?

No, this property doesn't have an indoor pool; however, there are 4 outdoor pools.

What amenities will couples enjoy at Hotel Riu Palace Costa Rica - All Inclusive?

This beachfront property offers many amenities for couples such as 4 restaurants and 4 outdoor pools with some guestrooms featuring a private hot tub.

Are there hot tubs at Hotel Riu Palace Costa Rica - All Inclusive?

No, but this property does have a steam room.

Does Hotel Riu Palace Costa Rica - All Inclusive have a restaurant that serves breakfast?

Yes, Hotel Riu Palace Costa Rica - All Inclusive has 4 restaurants, and serves free buffet breakfast each morning.

Will Hotel Riu Palace Costa Rica - All Inclusive allow pets to stay for free?

No, pets and service animals aren't allowed at Hotel Riu Palace Costa Rica - All Inclusive.

Are there connecting rooms at Hotel Riu Palace Costa Rica - All Inclusive?

Yes, you can book connecting rooms at this property for your group or family vacation.

Where is the closest airport to Hotel Riu Palace Costa Rica - All Inclusive?

The closest major airport to Hotel Riu Palace Costa Rica - All Inclusive is Daniel Oduber Intl. Airport (LIR), which is 21 mi away (53 minutes by car). Another top airport is Tamarindo (TNO), which is located 21.9 mi away (67-minute drive).

Can I book a room with a balcony at Hotel Riu Palace Costa Rica - All Inclusive?

Yes, every guestroom at Hotel Riu Palace Costa Rica - All Inclusive comes with a balcony and some offer ocean and garden views.

Hotel Riu Palace Costa Rica - All Inclusive Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 726 out of 1590 reviews
Rating 8 - Good. 364 out of 1590 reviews
Rating 6 - Okay. 275 out of 1590 reviews
Rating 4 - Poor. 119 out of 1590 reviews
Rating 2 - Terrible. 106 out of 1590 reviews

8.2/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Penelope C Jimenez

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great trip with friends, beautiful rooms and property and the staff are awesome. Loved our stay.
Stayed 5 nights in Jun 2026
Verified review

10/10 Excellent

Zach

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fun place to stay
Stayed 7 nights in May 2026
Verified review

8/10 Good

Tadd

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Almost everything was a dream. The Staff was friendly, the property is well maintained, the only thing that I was not extremely fond of was the food. I would recommend the Palace and yes, I would go back to the RIU Palace for another vacation.
Stayed 8 nights in Aug 2026
Verified review

10/10 Excellent

Charlene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place!
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Inna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, very clean, good food, friendly staff.
Stayed 8 nights in May 2026
Verified review

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent resort
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Chiamaka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was super friendly, great view, food was great, and easy way to book tours from hotel
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great food, excellent amenities and the staff was top notch
Stayed 7 nights in May 2026
Verified review

8/10 Good

Jerome

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my 2nd time at this particular resort. It wasn’t as crowded as my first time there about 8 years ago. But the experience and enjoyment was the same. The staff was great, friendly and eager to help.
Stayed 4 nights in Aug 2026
Verified review

8/10 Good

Darlin

Liked: Amenities, property conditions & facilities
The food was very good, and everything was wonderful. The room was also very nice
Stayed 6 nights in May 2026
Verified review

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was an awsome resort to visit. We went during the raining season and it was gorgeous. We will be going back again.
Stayed 7 nights in Jun 2026
Verified review

10/10 Excellent

COURTNEY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful trip!
Stayed 6 nights in May 2026
Verified review

10/10 Excellent

Gilbert E Engelmann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great pool with good bar
Stayed 7 nights in May 2026
Verified review

8/10 Good

Erika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall great experience and the cleaning staff and bartenders were exceptional
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Rudy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view and staff were excellent.... Only thing that could have been better was the food.
Stayed 4 nights in May 2026
Verified review

8/10 Good

Garrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a big resort
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Idanis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort was very clean, easy check in and out, the staff were very welcoming, the entertainment team really made my experience even more enjoyable.
Stayed 5 nights in Apr 2026
Verified review

8/10 Good

Joseph

Liked: Cleanliness, staff & service
I had a nice time at this resort. The staff were really friendly and attentive, especially the bartenders in the main lobby and at the pool.
Stayed 7 nights in Apr 2026
Verified review

10/10 Excellent

Jen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pools were wonderful!
Stayed 6 nights in Apr 2026
Verified review

10/10 Excellent

Faith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great 45th Birthday 🎂 I would stay there again.
Stayed 6 nights in Mar 2026
Verified review

10/10 Excellent

Kimball Ennis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location, lots to do, staff exceptional, nice restaurant and food choices
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

Krista

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and outdoor areas!
Stayed 4 nights in Mar 2026
Verified review

6/10 Okay

Maritza

Liked: Staff & service
Really nice people
Stayed 4 nights in Apr 2026
Verified review

6/10 Okay

Pravin

Liked: Staff & service, amenities
No ac working on many parts Staff is a great Less activity at nights
Stayed 4 nights in Jul 2026