- Charges for extra guests may apply and vary depending on the property's policy.
- A cash deposit or credit card for incidental charges, as well as a government-issued photo ID, are required at check-in.
- Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
- The following credit cards are accepted: American Express, Diners Club, Discover, JCB International, MasterCard, and Visa.
The Kitano New York
4.5 out of 5.0Enter your dates to see prices
The Kitano New York
4.5 out of 5.0
4.2
out of 5
"Good!"
See all 29 reviews
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Recent guest reviews
Family vacation with friends in NYC. We love the food at the Jazz and Hakubai - first class Japanese cuisine! It is not cheap but it is high quality stuff for it is worth it in my opinion. Rooms are rather standard affairs, but the amenity is great and shower/tub combination was user friendly. The only down side is the lack of even temporary parking space in front of the hotel while checking in and my wife had to wait in the car until valet parking staff transported our car to the garage for us. Checking out took longer than expected because our car did not arrive at the entrance for over 45 minutes because 'valet parking was busy'. I should have notified them beforehand, so it is partly my own fault. But overall the staff was all courteous and made their best effort to make our family's stay comfortable and enjoyable. Restaurant staff were also very accommodating to our request with two small children, so we were very happy overall. We will definitely stay again when visiting NYC.
Very nice hotel in midtown. Upgraded on arrival. Quiet comfortable rooms.
Water pressure was not appropriate for me. If that works properly, this hotel is perfect. Room, restaurant and location are nice though.
I have made multiple trips to NYC over the last 4 years. This is my favorite hotel in NYC now. This was my first stay but I will definitely choose this hotel next time. The room is quite spacious with a large bathroom. The bed was very comfortable. This area of town is a good central location.
Had an amazing stay at the Kitano. My only regret is that I couldn't stay longer.
From the minute we arrived at the hotel our stay was great. The staff was friendly and accommodating. We had a couple special requests and they were able to met our needs. The room was a good size for NYC, very clean and well maintained. I would stay here again. It is close to Grand Central Station too which was nice. The Jazz club was fun and the food was very good as well.
Booked a room at the Kitano Hotel on a last minute basis and was glad I did ! Great location, super quiet room, comfortable bed, nice staff, and all at a very fair rate. Would certainly stay again.
Very good location for a quieter, out-of-the-chaos stay. Easy access to uptown & downtown. Good sound proofing for a quiet night's sleep. Unfortunately, there were inattentive doormen, oversized furniture in double room, charge for use of the Business Center ($8.00 for 15 minutes). Would have liked complimentary coffee in the lobby. Would recommend for location.
The hotel was a pleasant surprise. The room was large by NY standards and very quiet with a great view of the Empire State Building. Staff were very attentive and extremely polite, and everything was clean and in tiptop shape. Only complaints would be the small pillows (which we never complained about) and only instant coffee in the rooms. Japanese toilet was a new experience, and nice amenities (bathrobe, slippers, shoe brush, umbrella, etc) were provided.
Great location, large rooms for NYC. quiet location.
My friends and I were in NYC for a girls weekend. I picked this hotel because of it's location, price, and overall ratings. We couldn't have been more pleased with the experience. The weekend turned out to be a very rainy one. But the doorman was available outside with a huge umbrella anytime we needed to hail a cab, saving us from getting soaked. The rooms were spacious for NYC. And the bathrooms had toilets with heated seats, which was a plus when coming in from the cold. All in all, a wonderful experience.
Had a lovely stay. Room was comfortable and quiet. Great location. Just far enough, but still walking distance into Mid-Town. I'm a tea lover, so nice to have Japanese tea each morning in my room.
Well located very comfortable. Quiet room as requested. A good choice.
The location was great and the staff were pleasant, but they need to fix the basics before doing anything else. The heating did not work properly so we had to sleep with the windows open in winter to try and cool the room down. It made it very hard to control the temperature and the noise was a problem with open windows. They told us about the problem when we checked in and their only solution was to open the windows. They had placed duct tape over the vents to try and help, but it didn't work. The beds were worn out and sloped toward the middle...like sleeping on a hill. Everything else was very nice. I would never stay here for full price, but if you can get %50 off or more and you are flexible travelers the location is great.
The nicest thing about this hotel is that it is vvery clean and quiet. the location is less than ideal because there are not a lot of restaurants in the immediate area. the worst thing is that this hotel advertizes having a fitness room, BUT there is NOE on premises and the one they offer is several long blocks away. This needs to be fully diclosed; doesn't work for a busy person on business needing a convenient place to exercise, or for anyone on cold days.
The Kitano is really lovely & I was surprised to get a room "upgrade" to a larger suite with a couch & seat. The room has heated towel rack, robe, slippers, hot tea pot - Just be careful if you hook up for wi-fi/internet - Accidentally bought service for a hotel across the street (so many hotels close together) - The Kitano hotel wifi is per device & when prompted, the charge will be added to your room bill (If you are asked for a credit card #, then it's for another hotel)
Nice hotel. Loose manhole cover on 38th street needs attention to stop the thumping. They deep fry the breakfast bacon, I prefer it grilled.
We had enjoyed walking around NYC as well as shopping. The location of the hotel was good and convenient for us as it was near to Grand Central Station. It's also nice that Japan TV was available to watch at free of charges in the hotel room.
We will never forget the readines to immidiate help and support during hurricane Irene.
My husband and I were in town for a family event. Hotel location was great--a short walk to Grand Central station. Hotel was clean and quiet.
Hotel highlights
- Walking distance to Grand Central Terminal and Chrysler Building
- Onsite dining
- WiFi in rooms and public areas (fees apply)
- Wired Internet in rooms (fees apply)
Located in Midtown, The Kitano New York is within a 5-minute walk of Grand Central Terminal and within 15 minutes of other popular attractions like Chrysler Building. This 149-room, 4.5-star hotel welcomes guests with conveniences like 2 restaurants, a business center, and concierge services. It's in central New York and also a short walk from New York Public Library and Empire State Building.
Dining
This hotel is home to 2 onsite restaurants, perfect for a quick bite to eat. Order from room service to satisfy your hunger without leaving your room, or make new friends over drinks at the bar/lounge. For your convenience, breakfast is available for a fee.
Rooms
All of The Kitano New York's 149 soundproofed rooms provide minibars, free newspapers, and safes. Guests can expect WiFi, wired Internet, and plasma TVs with cable channels and pay movies. Bathrooms offer hair dryers, designer toiletries, bathrobes, and slippers. Phones, ironing boards, and desks are other standard amenities.
Property features
The Kitano New York features WiFi in public areas, 3 meeting rooms, and conference space. Valet parking is offered for USD 55 per day. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this luxury hotel include a business center, express check-in, and express check-out.
Guest reviews for The Kitano New York
Everyone
Family vacation with friends in NYC. We love the food at the Jazz and Hakubai - first class Japanese cuisine! It is not cheap but it is high quality stuff for it is worth it in my opinion. Rooms are rather standard affairs, but the amenity is great and shower/tub combination was user friendly. The only down side is the lack of even temporary parking space in front of the hotel while checking in and my wife had to wait in the car until valet parking staff transported our car to the garage for us. Checking out took longer than expected because our car did not arrive at the entrance for over 45 minutes because 'valet parking was busy'. I should have notified them beforehand, so it is partly my own fault. But overall the staff was all courteous and made their best effort to make our family's stay comfortable and enjoyable. Restaurant staff were also very accommodating to our request with two small children, so we were very happy overall. We will definitely stay again when visiting NYC.
wonderful hotel
Everyone
Very nice hotel in midtown. Upgraded on arrival. Quiet comfortable rooms.
Everyone
Water pressure was not appropriate for me. If that works properly, this hotel is perfect. Room, restaurant and location are nice though.
Everyone
I have made multiple trips to NYC over the last 4 years. This is my favorite hotel in NYC now. This was my first stay but I will definitely choose this hotel next time. The room is quite spacious with a large bathroom. The bed was very comfortable. This area of town is a good central location.
manhattan trip
Everyone
Had an amazing stay at the Kitano. My only regret is that I couldn't stay longer.
great weekend stay
Couples
From the minute we arrived at the hotel our stay was great. The staff was friendly and accommodating. We had a couple special requests and they were able to met our needs. The room was a good size for NYC, very clean and well maintained. I would stay here again. It is close to Grand Central Station too which was nice. The Jazz club was fun and the food was very good as well.
exceeded expectations
Couples
Booked a room at the Kitano Hotel on a last minute basis and was glad I did ! Great location, super quiet room, comfortable bed, nice staff, and all at a very fair rate. Would certainly stay again.
a little disappointed
GetawayWithFriends
Very good location for a quieter, out-of-the-chaos stay. Easy access to uptown & downtown. Good sound proofing for a quiet night's sleep. Unfortunately, there were inattentive doormen, oversized furniture in double room, charge for use of the Business Center ($8.00 for 15 minutes). Would have liked complimentary coffee in the lobby. Would recommend for location.
great thanksgiving stay
Couples
The hotel was a pleasant surprise. The room was large by NY standards and very quiet with a great view of the Empire State Building. Staff were very attentive and extremely polite, and everything was clean and in tiptop shape. Only complaints would be the small pillows (which we never complained about) and only instant coffee in the rooms. Japanese toilet was a new experience, and nice amenities (bathrobe, slippers, shoe brush, umbrella, etc) were provided.
great
GetawayWithFriends
Great location, large rooms for NYC. quiet location.
Thank you for your feedback. we look forward to welcoming you once again in the near future.