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Recent guest reviews

Just okay. Mixed neighborhood with residential and commercial.

expensive for the location

When we checked in Friday night, our room smelled moldy because of a clogged sink. Instead of chanting our room that night, we were told I’d be fixed in the morning. By noon Saturday, still no maintenance. we come back at 4, finally there’s maintenance in the room. The toilet wasn’t fixed until after 5 PM. We go down statue to see if they offered any kinds of accommodations for the inconvenience, we were told by the rude front desk staff to reach out to the third party we booked with. She also claimed that she had no idea what the maintenance issue in the room was because no information was passed on to her, as if she couldn’t have seen it in the maintenance logs. We reach out to Orbitz, who calls the hotel to verify. The very person we had just talked to lies and tells them there was no knowledge of an issue with the room. I go back down to speak to a manager, she lies AGAIN and tells us there’s no manager on property until Monday. As if that alone wasn’t bad enough, the room obviously wasn’t cleaned properly. We found a dirty sock under the edge of one of the beds and there was tape covering the smoke detectors. The pool wasn’t even available during our stay. The icing on the cake is that aside from hotels, there’s nothing else in the vicinity. I DO NOT RECOMMEND AND WILL NEVER RETURN!!

It was convenient for the work I had to do and it was not on a busy street. I liked most everything about it and the staff was friendly. I wish it had a restaurant. And, there were no kleenex in my room. Temperature hard to adjust.

The sheets and blankets were stained, the water pressure in the sink was very low, made it difficult to wash hands, hotel needs to be updated. Elevators were very old and were delayed. The doors didn’t open right away…almost seemed like we were stuck on them at one point.

The staff was very friendly and helpful

It was great

Just an average place to stay. Free coffee would be nice in the morning Uber rides to Bourbon Street will cost you $20. Pool area nice. Front desk staff pleasant, not so much for the Bar and Food service! This would not be my first choice next time!

We were very pleased with our stay here. It was very clean and quiet, and the staff were super friendly, always saying hi to us even when they were busy. When we had a problem with our TV, the nice engineer had it fixed within five minutes. We wouldn’t hesitate to stay here again.

Convenient, easy check in and out. Area was seemed to be safe.

Front desk staff very friendly and helpful. Shower had good water pressure. Food options limited, but as expected. Although an older property, the rooms were clean and had comfortable beds.

Very friendly staff, and a "boutique" / "Starbucks" type restaurant/counter with good food and actual Starbucks coffee. However, no free coffee nor continental breakfast in the morning. However, I had looked for a hotel with onsite restaurant and this was perfectly acceptable!

It was very close to family that's why we selected it - In addition to that was perfect for us. Very friendly staff that went above and beyond.

Reservations: staff not helpful on phone to confirm our reservations. There was a mixup and had to call back 3 times to straighten it. Hotel fully booked and we had been traveling all day. Breakfast service in Bistro: Coffee ran out and it took ten minutes to get it. Long line of patrons waiting. Around 8AM. I don't think you have enough people working at breakfast. Dinner service in Bistro: EXCELLENT. Food was good and lady in charge was super. Please give her a commendation for good service.

It's a nice hotel with a nice staff. Somehow it just feels like a 4 rather than a 5, but I have nothing negative to say about the place.

Galleria Blvd Metairie LA

Hotel highlights

  • Free WiFi and wired Internet in rooms and public areas
  • Free uncovered self parking
  • Onsite dining
  • Outdoor pool

Located within 2 miles (3 km) of Lakeside Shopping Center, Courtyard by Marriott New Orleans Metairie is within 3 miles (5 km) of Clearview Mall. This 148-room, 3-star hotel has an outdoor pool along with free in-room WiFi and free self parking.


Dining

This hotel is home to a bistro and a bar/lounge. Get a pick-me-up at the coffee shop/cafe. Start each morning with full breakfast, available for a fee from 6:00 AM to 9:30 AM.


Rooms

Guests can expect flat-screen TVs with cable channels, along with free WiFi and wired Internet. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Refrigerators, coffee makers, and free weekday newspapers are other standard amenities. Housekeeping is available on request.


Property features

Guests of Courtyard by Marriott New Orleans Metairie have access to an outdoor pool, a gym, and free WiFi in public areas. If you plan to drive, free parking is available. The front desk is staffed 24 hours a day to help with dry cleaning/laundry and securing valuables. Additional amenities include conference space, a 24-hour business center, and express check-in.

Room options

Room, 2 Queen Beds, Non Smoking, Balcony

2 Queen Beds | Sleeps 4

Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 2

Room, 2 Queen Beds, Non Smoking

2 Queen Beds | Sleeps 4

Room, 1 King Bed, Non Smoking, Balcony

1 King Bed | Sleeps 2

Guest reviews for Courtyard by Marriott New Orleans Metairie

Everyone (13) Couples (16) Business (7) Family (21) Other (2) Friends (3)
4
Business Business

Just okay. Mixed neighborhood with residential and commercial.

By on May 5, 2022

3
Partner Couples

expensive for the location

By on May 2, 2022

2
Family

When we checked in Friday night, our room smelled moldy because of a clogged sink. Instead of chanting our room that night, we were told I’d be fixed in the morning. By noon Saturday, still no maintenance. we come back at 4, finally there’s maintenance in the room. The toilet wasn’t fixed until after 5 PM. We go down statue to see if they offered any kinds of accommodations for the inconvenience, we were told by the rude front desk staff to reach out to the third party we booked with. She also claimed that she had no idea what the maintenance issue in the room was because no information was passed on to her, as if she couldn’t have seen it in the maintenance logs. We reach out to Orbitz, who calls the hotel to verify. The very person we had just talked to lies and tells them there was no knowledge of an issue with the room. I go back down to speak to a manager, she lies AGAIN and tells us there’s no manager on property until Monday. As if that alone wasn’t bad enough, the room obviously wasn’t cleaned properly. We found a dirty sock under the edge of one of the beds and there was tape covering the smoke detectors. The pool wasn’t even available during our stay. The icing on the cake is that aside from hotels, there’s nothing else in the vicinity. I DO NOT RECOMMEND AND WILL NEVER RETURN!!

By on Mar 8, 2022

5
Business Business

It was convenient for the work I had to do and it was not on a busy street. I liked most everything about it and the staff was friendly. I wish it had a restaurant. And, there were no kleenex in my room. Temperature hard to adjust.

By on Feb 28, 2022

1
Everyone

By on Dec 13, 2021

3
Friends

The sheets and blankets were stained, the water pressure in the sink was very low, made it difficult to wash hands, hotel needs to be updated. Elevators were very old and were delayed. The doors didn’t open right away…almost seemed like we were stuck on them at one point.

By on Oct 8, 2021

Review comment responded on Oct 8, 2021

Thank you for sharing your feedback.

4
Family Partner Couples

The staff was very friendly and helpful

By on Oct 4, 2021

Review comment responded on Oct 5, 2021

Thank you for sharing your review.

4
Everyone

By on Aug 13, 2021

5
Partner Couples

It was great

By on Aug 4, 2021

Review comment responded on Aug 5, 2021

Thank you for your rating.

3
Family

Just an average place to stay. Free coffee would be nice in the morning Uber rides to Bourbon Street will cost you $20. Pool area nice. Front desk staff pleasant, not so much for the Bar and Food service! This would not be my first choice next time!

By on Mar 17, 2020

Courtyard by Marriott New Orleans Metairie

2 Galleria Blvd, Metairie, LA 70001
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