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Courtyard by Marriott New Orleans Metairie

3.0 out of 5.0

Recent guest reviews

This hotel was great! It was my family's first trip to new orleans. The courtyard hotel was convienently located away from bourbon street, however easily accessable by cab or an uber! (About $25 each way) The hotel staff was helpful and let us know the in's and out's of the french quarter. Rooms clean and they have a wonderful terrace to relax with a glass of wine! A true gem of a place

This is our go to hotel in the NOLA area when we are not wanting to stay in the city. It is right off I-10 making it easy to get to anything. It is always clean, parking and wifi are free and the staff has always been friendly.

The service was great - easy check-in and check-out. Nice facility, clean rooms. The only downside was there is no continental breakfast. That's the only reason I didn't give 5 stars in every category.

The hotel failed to make the wake up call as requested

Hotel staff was kind and friendly. Room was nice . Location was perfect.

Had to make a quick trip to New Orleans for my mom's birthday! Hotel was in a convenient location. Easy access to airport and downtown-yet quiet. Staff was very courteous and accommodating. Food service in lobby was good! Rooms were comfortable and clean! Would recommend no problem! Good people!

Overall, We enjoyed our stay at the hotel, however, there was an evident differential in treatment due to the fact our reservations were done through a third party. Customer service after a complaint was made ,improved. We spent 166.00 on average per night for four nights and for the hotel front desk representative to express in the presence of others that our reservations through a third party doesn't cover anything because of the rate, was inappropriate. Initially upon arrival we were given four breakfast tickets. Once we went to utilize them the cashier informed us that we could not utilize them. Whether it was a mistake or not on the part of the initial hotel representative, It should have still been honored especially due to the fact that I was already in line and had ordered the food. Nevertheless, I enjoyed my family reunion and the excitment of the Essence Festivities. I would however recommend this hotel to others.

Enjoyed the stays, quiet, comfortable, hidden away. Everything I needed

Sometime my husband and I like to stay outside the French Quarter. This hotel is a challenge to find from the Bonnabel side but is worth the effort. Not fancy but very comfortable and clean. Has a relaxing feel. Staff are very professional, helpful and ready to assist. Plus Starbucks in the lobby and free parking. Reserve ahead of time for best value particularly if there are big local events.

My family and I had a beautiful view of Lake Pontchartrain which we don't often get to see while in New Orleans. Beautiful facilities - perfect for a business or personal visit.

Everything was exceptionally well, except housekeeping.

This was a great experience. The hotel was very clean and the staff was extremely friendly. Everything looks new and updated I will definitely visit this property again.

Quick family trip with our two young kids to visit the zoo and we prefer to stay in Metarie because parking is free and there is a whole foods close by to visit for snacks, picnic lunch and hot bar breakfast. This hotel had a great location, convenient to the interstate but on a back road so it's not noisy. Hotel is modern and very well kept. It appeared either new or has been recently renovated. Beds were comfortable and sheets were soft. We didn't visit the pool but could see it from our window and it appeared very nice. My only two complaints were that the shower head seemed to have a regulator on it so the water pressure was a bit low and they didn't have the Disney or Disney Jr. channel for the kids to watch in the morning while we were getting ready. Overall a pleasant stay!

Quiet with all the amenities needed to get a lot accomplished in a little time.

Hotel room was very clean and the whole hotel seems newly updated. Would definetely stay here again and would recommend this hotel to someone.

We were only there for the night. Nothing fancy, but if you need a quick clean place to stay I recommend it.

I really enjoyed staying at the Courtyard Marriott

Pretty good, they gave us 2 queen beds when all we wanted was a king, but it worked out...

The hotel was great. The room and accommodations were really nice and the Staff was very helpful and made great suggestions during our stay. I would have enjoyed a Continental Breakfast but know that all places cannot accommodate. The only negative was the renovation work going on in the front of the lobby that deterred a perfect stay. I know that the work will be complete shortly though and plan to stay there again in the future!!

Very pleasant stay. Clean, spacious room. Comfortable beds. Breakfast is not included in the stay. The receptionist during check-in could have been more pleasant. All the other staff were very pleasant and welcoming. I will stay here again.

Room options

Standard Room, 1 King Bed

King 1 | Sleeps 2

Suite, 1 King Bed

King 1 | Sleeps 4

Guest reviews for Courtyard by Marriott New Orleans Metairie

Everyone (3) Couples (18) Business (8) Family (21) Other (4) Friends (9)
5

spring break 2017

Everyone

This hotel was great! It was my family's first trip to new orleans. The courtyard hotel was convienently located away from bourbon street, however easily accessable by cab or an uber! (About $25 each way) The hotel staff was helpful and let us know the in's and out's of the french quarter. Rooms clean and they have a wonderful terrace to relax with a glass of wine! A true gem of a place

By , from wisconsin on Mar 17, 2017

5

family vidit

Everyone

This is our go to hotel in the NOLA area when we are not wanting to stay in the city. It is right off I-10 making it easy to get to anything. It is always clean, parking and wifi are free and the staff has always been friendly.

By , from TX on Dec 23, 2016

4

clean and comfortable

Everyone

The service was great - easy check-in and check-out. Nice facility, clean rooms. The only downside was there is no continental breakfast. That's the only reason I didn't give 5 stars in every category.

By , from Alexandria, LA on Dec 5, 2016

2

wake up call

Couples

The hotel failed to make the wake up call as requested

By on Nov 27, 2015

4

family visit

Couples

Hotel staff was kind and friendly. Room was nice . Location was perfect.

By on Jul 18, 2015

5

quick trip

Families

Had to make a quick trip to New Orleans for my mom's birthday! Hotel was in a convenient location. Easy access to airport and downtown-yet quiet. Staff was very courteous and accommodating. Food service in lobby was good! Rooms were comfortable and clean! Would recommend no problem! Good people!

By on Jul 16, 2015

3

mixed emotions

Couples

Overall, We enjoyed our stay at the hotel, however, there was an evident differential in treatment due to the fact our reservations were done through a third party. Customer service after a complaint was made ,improved. We spent 166.00 on average per night for four nights and for the hotel front desk representative to express in the presence of others that our reservations through a third party doesn't cover anything because of the rate, was inappropriate. Initially upon arrival we were given four breakfast tickets. Once we went to utilize them the cashier informed us that we could not utilize them. Whether it was a mistake or not on the part of the initial hotel representative, It should have still been honored especially due to the fact that I was already in line and had ordered the food. Nevertheless, I enjoyed my family reunion and the excitment of the Essence Festivities. I would however recommend this hotel to others.

By on Jul 10, 2015

5

hospital visit

Families

Enjoyed the stays, quiet, comfortable, hidden away. Everything I needed

By on Jul 3, 2015

4

excellent option outside the quarter

Couples

Sometime my husband and I like to stay outside the French Quarter. This hotel is a challenge to find from the Bonnabel side but is worth the effort. Not fancy but very comfortable and clean. Has a relaxing feel. Staff are very professional, helpful and ready to assist. Plus Starbucks in the lobby and free parking. Reserve ahead of time for best value particularly if there are big local events.

By on Nov 30, 2014

4

summer road trip

Singles

My family and I had a beautiful view of Lake Pontchartrain which we don't often get to see while in New Orleans. Beautiful facilities - perfect for a business or personal visit.

By on Nov 22, 2014