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Sheraton Metairie - New Orleans Hotel

3.5 star property
Hotel in Metairie with a 24-hour fitness center and a 24-hour business center

Choose dates to view prices

Photo gallery for Sheraton Metairie - New Orleans Hotel

Premium bedding, pillowtop beds, in-room safe, desk
Lounge
Outdoor pool
Bar (on property)
Exterior

Reviews

7.6 out of 10
Good

Popular amenities

  • Housekeeping
  • Breakfast available
  • Bar
  • 24/7 front desk
  • Laundry
  • Gym

Explore the area

View in a map
4 Galleria Blvd, Metairie, LA, 70001
  • Place, Metairie Business District
    ‪1 min walk‬
  • Place, Omega Hospital
    ‪11 min walk‬
  • Place, Lakeside Shopping Center
    ‪15 min walk‬
  • Airport, New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪11 min drive‬

Room options

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed, Non Smoking

  • 280 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking

Premium bedding, pillowtop beds, in-room safe, desk

Room, 2 Double Beds, Non Smoking

  • 280 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Room, 2 Double Beds

Premium bedding, pillowtop beds, in-room safe, desk

Club Room, 2 Double Beds

  • 280 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Room, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, desk

Club Room, 1 King Bed

  • 280 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking (Mobility Accessible, Roll-in Shower)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 2 Double Beds, Non Smoking (Mobility Accessible, Roll-in Shower)

  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Non Smoking (Hearing Accessible)

  • Sleeps 3
  • 1 King Bed

Room, 2 Double Beds, Non Smoking (Hearing Accessible)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Metairie

Located in Old Metairie, Sheraton Metairie - New Orleans Hotel is adjacent to Metairie Business District and within 2 miles (3 km) of Lakeside Shopping Center. This 181-room, 3.5-star hotel has conveniences like an outdoor pool, a 24-hour gym, and free in-room WiFi.

What's nearby

  • Metairie Business District - 1 min walk - 0.0 miles
  • Crescent City Surgical Centre - 5 min walk - 0.3 miles
  • Omega Hospital - 11 min walk - 0.6 miles
  • Lakeside Shopping Center - 15 min walk - 0.8 miles
  • Pondicherry Wildlife Reserve - 3 min drive - 1.6 miles

Getting around

  • Cemeteries Transit Terminal - 5 min drive
  • New Orleans Union Passenger Terminal - 9 min drive
  • Louis Armstrong New Orleans Intl. Airport (MSY) - 13 min drive

Restaurants

  • ‪Circle K - ‬7 min walk
  • ‪Chicken Salad Chick - ‬3 min drive
  • ‪Little Tokyo Restaurant - ‬9 min walk
  • ‪Acme Oyster House - ‬2 min drive
  • ‪IHOP - ‬16 min walk

About this property

Sheraton Metairie - New Orleans Hotel

Hotel in Metairie with a 24-hour fitness center and a 24-hour business center
Guests staying at Sheraton Metairie - New Orleans Hotel enjoy an outdoor pool, a 24-hour gym, and free WiFi in public areas. The 24-hour front desk has multilingual staff ready to assist with securing valuables, luggage storage, and concierge services. Additional amenities include meeting rooms, a conference center, and a 24-hour business center.
Guests can expect 27-inch LCD TVs with cable channels, along with free WiFi and wired Internet. Pillowtop beds sport premium bedding and bathrooms offer hair dryers and designer toiletries. Coffee makers, free local calls, and laptop-compatible safes are other standard amenities. Change of towels is available on request.
Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

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Dec 7 - Dec 8
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Wheelchair-accessible parking and van parking available
  • Onsite parking options include a garage

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 10:00 AM for a fee: USD 10 to 20 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Zuby's Restaurant

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business center
  • 6 meeting rooms
  • Computer station
  • Conference center (5,851 square feet of space)

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 7 floors
  • Ballroom
  • Banquet hall
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 27-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for USD 15.0 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately USD 10 to 20 per person
  • Rollaway bed fee: USD 15.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-2:00 AM
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and window guards.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Metairie Hotel New Orleans
Metairie Sheraton
Sheraton Hotel Metairie
Sheraton Hotel Metairie New Orleans
Sheraton Metairie
Sheraton Metairie Hotel
Sheraton Metairie Hotel New Orleans
Sheraton Metairie New Orleans
Sheraton Metairie New Orleans Hotel
Sheraton New Orleans Metairie
Sheraton Metairie New Orleans Hotel Metairie
Sheraton Metairie New Orleans
Sheraton Metairie - New Orleans Hotel Hotel
Sheraton Metairie - New Orleans Hotel Metairie
Sheraton Metairie - New Orleans Hotel Hotel Metairie

Frequently asked questions

Are free cancellation options available at Sheraton Metairie - New Orleans Hotel?

Sheraton Metairie - New Orleans Hotel offers free cancellation on select room rates. For additional details, review the cancellation policy on our site.

How much does it cost to stay at Sheraton Metairie - New Orleans Hotel?

As of Nov 18, 2025, prices found for a 1-night stay for 2 adults at Sheraton Metairie - New Orleans Hotel on Nov 24, 2025 start from $107.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do around Sheraton Metairie - New Orleans Hotel?

This hotel is situated in Old Metairie, close to Caesars Superdome, Canal Street, and Bourbon Street. You'll also find Mississippi River and City Park within a short drive.

Will I be able to park at Sheraton Metairie - New Orleans Hotel?

Yes, there is accessible parking available.

Does Sheraton Metairie - New Orleans Hotel have a casino?

No, Sheraton Metairie - New Orleans Hotel doesn't have a casino.

Is there an indoor pool at Sheraton Metairie - New Orleans Hotel?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What do couples enjoy most about Sheraton Metairie - New Orleans Hotel?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a bar, and a restaurant.

Are there hot tubs at Sheraton Metairie - New Orleans Hotel?

No, this hotel doesn't have a spa tub.

Does Sheraton Metairie - New Orleans Hotel have a restaurant with a breakfast menu?

Yes, Sheraton Metairie - New Orleans Hotel serves a cooked-to-order breakfast for a surcharge each morning at Zuby's Restaurant.

Does Sheraton Metairie - New Orleans Hotel allow pets to stay for free?

No, pets aren't allowed at Sheraton Metairie - New Orleans Hotel though service animals are welcome.

Does Sheraton Metairie - New Orleans Hotel have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

What is the closest airport to Sheraton Metairie - New Orleans Hotel?

The closest major airport to Sheraton Metairie - New Orleans Hotel is Louis Armstrong New Orleans Intl. Airport (MSY), which is 9 mi away (13 minutes by car).

Are there rooms with balconies that I can book at Sheraton Metairie - New Orleans Hotel?

No, there aren't any guestrooms with balconies at Sheraton Metairie - New Orleans Hotel.

Does Sheraton Metairie - New Orleans Hotel offer wedding services?

There are wedding services available at Sheraton Metairie - New Orleans Hotel if that's in your vacation plans.

Sheraton Metairie - New Orleans Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 385 out of 1002 reviews
Rating 8 - Good. 295 out of 1002 reviews
Rating 6 - Okay. 120 out of 1002 reviews
Rating 4 - Poor. 107 out of 1002 reviews
Rating 2 - Terrible. 95 out of 1002 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Samantha

Stayed 1 night in Aug 2025

6/10 Okay

Jennifer

Traveled with partner
Liked: Staff & service
I was there for a church trip we were told we have certain accommodations such as the conference room for extended hours however we were forced out of the room and given a small conference room with a non movable table for 200+ people buffet breakfast was not refreshed
Stayed 1 night in Jul 2025

10/10 Excellent

Sandra

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean, quiet hotel near restaurants and airport.
Stayed 1 night in Jul 2025

10/10 Excellent

ANTHONY, Chicago

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Excellent
Stayed 1 night in Jul 2025

10/10 Excellent

Scott

Stayed 1 night in May 2025

8/10 Good

Thu

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Tyler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location to shopping
Stayed 1 night in Mar 2025

8/10 Good

Teri

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

8/10 Good

Khoi

Liked: Cleanliness, staff & service, property conditions & facilities
it's nice overall. Clean, free parking garage is nice. The room was clean and nice in general. Would recommend
Stayed 2 nights in Feb 2025

10/10 Excellent

Christian

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and the staff were very friendly
Stayed 2 nights in Mar 2025

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

6/10 Okay

Cecilia

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Only complaint was the AC wasnt really cooling. I had to lower it to 63 on a 2 night stay and the coolest it got was 73 degrees.
Stayed 2 nights in Mar 2025

10/10 Excellent

Kevin

Stayed 1 night in Feb 2025

10/10 Excellent

Chassity, Baton Rouge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love how there was access to rideshare all hours of the day and night and I like how they maids came every morning to clean. The shower was nice and the beds were comfortable and relaxing. The only negative was there wasn't enough lightings in the room and bathroom. The lights are too dim.
Stayed 4 nights in Feb 2025

8/10 Good

Debra

Liked: Cleanliness, property conditions & facilities, room comfort

Nice stay for one night

Pros: Clean, comfortable bed, nice step in shower and convenient parking. Cons: No refrigerator or microwave in room and our toilet stopped up.
Stayed 1 night in Feb 2025

10/10 Excellent

Roosevelt, Mansfield

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family enjoyed the hotel stay. The Staff customer service was excellent. The hotels had areas inside and the parking lot that were undergoing remodel, when the remodeling is completing, it will have a higher impact score for excellent for hotel.
Stayed 1 night in Feb 2025

10/10 Excellent

Ramon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Derek

Stayed 3 nights in Dec 2024

8/10 Good

Jeffrey

Stayed 2 nights in Dec 2024

10/10 Excellent

Kevin

Stayed 1 night in Dec 2024

10/10 Excellent

Kevin

Stayed 1 night in Dec 2024

8/10 Good

Donyell

Stayed 1 night in Dec 2024

2/10 Terrible

Jenee

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Rebecca at the front desk was very friendly. From there to the bartender and the staff at breakfast was incredibly kind. I really enjoyed it.
Stayed 1 night in Dec 2024

6/10 Okay

Hayley

Liked: Staff & service, property conditions & facilities
Stayed 5 nights in Nov 2024

8/10 Good

Donyell

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

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