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Sheraton Metairie - New Orleans Hotel

3.0 out of 5.0

Sheraton Metairie - New Orleans Hotel

3.0 out of 5.0

Recent guest reviews

I arrived about 3 am. The manager on duty was very nice and helpful. The next morning I tried to book a room for my return to the area in 4 days. I was told this was not possible as my initial booking was thru a third-party vendor. Too bad. I chose to stay somewhere else.

I was at the residence inn across the street in previous nights and it was much nicer.

Overall the room was fine for a quick overnight. Bed was comfortable and sheets were clean. The room was quiet. Room and hallways desperately need updating, lots of stains in the carpet and chips in the wall paper. I specifically booked this hotel for the airport shuttle, but it didn’t start until 7, which was not early enough for our flight so had to Lyft anyways. Breakfast also didn’t start until later so if you are an early person you miss out on all of this. Overall under impressed for what I paid.

Convenient located between airport and downtown. One exit over there arelots of restaurants l

This is an old Sheraton. The wallpaper and carpet is in desperate need of replacement. The furnishings in the room were good to include the bed and linens. It appears like our room was painted but the carpet was not protected and there is paint on the carpet edge all the way around the room. Very bad stains on the room carpet, gross. I will say that the price was indicative of the condition.

Everything was great and the hotel staff was very helpful.

It was a clean and comfortable hotel for a good price. It was a quick drive to the French Quarter, and a nice quiet place to return to for some good sleep.

Nice property. Everything is up to date. Very clean.

Nice staff clean room parking good is not far from the airport

Stay is great and we were able to check in early since our flight arrived very early in the morning.

Stains all over. From the carpet to the iron board. Bring a black light if you stay here. Electric outlets old. Need vents in the bathroom. Bed was comfy. Room service was good. Neighborhood has a bad smell and gets worse in the rooms.

The receptionist provided good customer service, but the room was dusty and bed linen had wrinkles and pillows were stained. The bathroom was iffy too. The shower curtains were wrinkled. Then they had people lurking around and were irritating and kids running in the hall.

Front desk staff could be a little more friendly. Great stay overall.

It was pleasantly nice. Comfy bed, decent gym, nice staff.

I went to NOLA for Wrestlemania 34. I had a blast. Everything was ok.

The Hotel was good for the weekend. Reasonably quiet. A little far from the french quarter but good for the superdome. The service was ok nothing special. Staff don't communicate and mixed up our airport shuttle but it all ended up working out.

The room was very large and the bed and pillows were super comfortable.

I like the area that it’s in. However they need to take time in cleaning the rooms. The bathroom floor was sticky and some more issues however I did speak with house keeping and they were very nice and took care of things immediately. Actually it’s really a nice hotel and also in great area. I BLAME management on how the rooms are being cared!

Hotel was nice but not within walking distance of restaurants or shopping. It is very convenient to hotel and not far from downtown. Found Uber service to be fast and inexpensive to get around but missed being able to walk around and location a bit remote in that respect.

4 Galleria Blvd Metairie LA

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • Free airport shuttle

Located 2.6 mi (4.3 km) from Longue Vue House and Gardens, Sheraton Metairie - New Orleans Hotel is within a 10-minute drive of Mercedes-Benz Superdome. This 181-room, 3-star hotel welcomes guests with conveniences like an outdoor pool, a 24-hour fitness center, and free in-room WiFi. Also near this Metairie hotel are Metairie Cemetery and Greenwood Cemetery.


Dining

Explore the hotel and meet new friends over drinks at the bar/lounge, or enjoy a bite to eat at the onsite restaurant. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/café. Cooked-to-order breakfast is offered for a fee each morning from 7 AM to 10:30 AM.


Rooms

27-inch an LCD TV are available for entertainment, and guests can stay connected with free WiFi and wired Internet. Pillowtop beds sport premium bedding and the bathroom offers a hair dryer and designer toiletries. Other standard amenities include a coffee maker, free weekday newspapers, and free bottled water.


Property features

At Sheraton Metairie - New Orleans Hotel, guests enjoy features like an outdoor pool, a 24-hour fitness center, and free WiFi in public areas. There's free parking, as well as a free airport shuttle during limited hours. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, securing valuables, and concierge services. Additional amenities include 5 meeting rooms, conference space, and coffee/tea in a common area.

Room options

Room, 2 Double Beds

Full 2 | Sleeps 4

Club Room, 1 King Bed

King 1 | Sleeps 3

Club Room, 2 Double Beds

Full 2 | Sleeps 4

Guest reviews for Sheraton Metairie - New Orleans Hotel

Everyone (27) Business (2) Couples (11) Family (7) Friends (2) Other (2)
5
Everyone

I arrived about 3 am. The manager on duty was very nice and helpful. The next morning I tried to book a room for my return to the area in 4 days. I was told this was not possible as my initial booking was thru a third-party vendor. Too bad. I chose to stay somewhere else.

By , from Seattle, WA on Nov 20, 2018

3
Everyone

I was at the residence inn across the street in previous nights and it was much nicer.

By , from New Orleans on Nov 17, 2018

3
Everyone

Overall the room was fine for a quick overnight. Bed was comfortable and sheets were clean. The room was quiet. Room and hallways desperately need updating, lots of stains in the carpet and chips in the wall paper. I specifically booked this hotel for the airport shuttle, but it didn’t start until 7, which was not early enough for our flight so had to Lyft anyways. Breakfast also didn’t start until later so if you are an early person you miss out on all of this. Overall under impressed for what I paid.

By , from Sc on Oct 30, 2018

5
Everyone

Convenient located between airport and downtown. One exit over there arelots of restaurants l

By on Oct 28, 2018

3
Everyone

This is an old Sheraton. The wallpaper and carpet is in desperate need of replacement. The furnishings in the room were good to include the bed and linens. It appears like our room was painted but the carpet was not protected and there is paint on the carpet edge all the way around the room. Very bad stains on the room carpet, gross. I will say that the price was indicative of the condition.

By , from Marathon, FL on Sep 25, 2018

4
Everyone

Everything was great and the hotel staff was very helpful.

By on Sep 24, 2018

5
Everyone

By on Sep 10, 2018

4
Everyone

It was a clean and comfortable hotel for a good price. It was a quick drive to the French Quarter, and a nice quiet place to return to for some good sleep.

By , from Georgia on Sep 4, 2018

4

very nice hotel.

Everyone

Nice property. Everything is up to date. Very clean.

By , from New Orleans on Aug 24, 2018

4
Everyone

Nice staff clean room parking good is not far from the airport

By on Aug 12, 2018

Sheraton Metairie - New Orleans Hotel

4 Galleria Blvd, Metairie, LA 70001