Skip to main content
Beginning of main content

DoubleTree by Hilton Hotel New Orleans Airport

3.5 out of 5.0

Recent guest reviews

The room is like an efficiency room. Ironing board and iron in shower room . The staff is not interested at all to help you. I rather stay in a cheap hotel and get good service or amenities for the lesser price and be happy. The fact that this is a double tree hotel by Hilton....it should have been worth it ...but not ! It's below mediocre

Had a very helpful night desk, and rooms were clean and in order.

Room was a little run down. No counter space in bathroom. Had to put toiletry bag out in the room and walk back and forth to bathroom. Hotel needs a facelift. On the other hand if you want easy access to the airport this would be a great place to stay for that reason and that reason only

I just needed a place to stay for one night in New Orleans, and this place was so convenient, clean and comfortable, not a lot of money, it met all my expectations. Would stay there again.

It was a pleasure to get together with my sisters this weekend. The room in which we stayed was just the icing on the cake..Staff friendly and kind, bed or comfortable. Would mostly stay again.

Just there for the game. Just there long enough to sleep.

Perfect for airport stay. I had a 7am flight out and wanted a place near airport. This was close but didn't feel cheap like some "airport hotels" can seem. Bathroom was definitely old with low ceiling, but updated nicely. The room was spacious and nicely done. The staff was exceptionally nice and professional.

Staff was friendly. Overnight stay with early flight the next morning. One odd thing, used Discover at check-in, but bar does not accept Discover. Could charge to room, which was on Discover, but could not pay in bar with Discover.

This hotel is located in a great area with lots of dining and shopping not too far from the hotel. Very close to the I-10 highway.

Staff was excellent! No valet, and parking is behind hotel. You have to walk all the way around when checking-in.

The room smelled faintly if stake smoke but the staff, shuttle, and room service were all prompt and polite. Not very loud considering it is right next to the airport. It only takes a few minutes on the shuttle to reach the terminal

Staff was exceptionally professional and characteristically polite a la southern style. I am not one who eats choclate chip cookies, but being offered one at guest registrations was wonderful. The hotel environment was excellent. The food was good and sumptious. The accomodations were comfortable, clean and the amenities were pleasing.

great, clean room, friendly staff great, clean room, friendly staff

The hotel is conveniently located close to the airport, and there are at least a couple of restaurants within walking distance, not including the hotel reastaurant. The room is spacious enough for one, with a sleep number bed, and free wifi. However, the corridor area is need of remodeling, with a musty carpet odor and some peeling paint. The staff was friendly and helpful. Overall not bad, but could use some upgrades.

I came in late and left early. No coffee cups in room. Hard to make coffee in morning without cups. Room was clean and well maintained. Nice beds.

This hotel is good for a short trip if you have to take an early flight in that it is about 5 minutes from the airport. I notice a couple of pilots staying there. Other than that it is not up to the usual standard of a Doubletree/Hilton property. The lightning in the hallways was dim and the wallpaper looked aged and dirty. The room and bathroom were small. Additionally, the room was not cleaned well. There was hair in the bathroom and the tub was stained. Would I stay there again? Probably not. On the bright side, the staff was nice and the cookies were warm.

We were originally booked with the Hilton Double Tree, but they overbooked and moved us to the Lequinta Inn and the experience was horrible. Not comparable to the Hilton.

Upon arrival to the hotel, there was no available parking. We had to self park in the rear of the hotel near some apartments where the lighting was very dim. The front desk agent was nice and informative. Upon arrival to the room, The television cabinet door would not stay open. Had to continuously push door open to see television. The shower/tub would not drain properly. Called down to the front desk to have someone come up to check on the drain. No one came up. Upon our return to the room later that evening, took a shower and the drain is still draining slow. Called the front desk manager and she informed that there was no notation of engineering coming up to check out drain. Front desk manager attempted to offer us free drinks in the bar that night. My wife and I had already had an evening of food and drinks. Front Desk Manager attempted to offer us free breakfast the next morning. Wife and I already made plans to meet friends at Golden Coral for breakfast. [...]

Attended Conference. Enjoyed hotel and Group Hospitality. Visited the Big Easy one afternoon and had Dinner at a fine restaurant and had some excellent Cajun food. Would stay there again.

Staff and service was nice. Had some problems with TV and Shower but management quickly took care of it and gave us free breakfast for our inconveniences which was minimal. The location was great. Not too far from the inner city tourist activities and plenty of suburban shops and eateries to hit up for late night snacking or quick pick me ups not packed. It was an excellent value for the money.

Room options

Room, 1 King Bed

King 1 | Sleeps 2

One King Bed, Non-Smoking, Roll In Shower

King 1 | Sleeps 2

One King Bed, Non-Smoking, Accessible

King 1 | Sleeps 2

Room, 2 Double Beds, Refrigerator & Microwave

Full 2 | Sleeps 4

Guest reviews for DoubleTree by Hilton Hotel New Orleans Airport

Everyone (1) Business (15) Couples (11) Family (7) Friends (4) Other (5)
2

big mistake hotel

Everyone

The room is like an efficiency room. Ironing board and iron in shower room . The staff is not interested at all to help you. I rather stay in a cheap hotel and get good service or amenities for the lesser price and be happy. The fact that this is a double tree hotel by Hilton....it should have been worth it ...but not ! It's below mediocre

By , from Florida on Aug 24, 2016

5

fun ball trip

GetawayWithFriends

Had a very helpful night desk, and rooms were clean and in order.

By on Oct 6, 2015

3

adequate place to stay

BusinessTravelers

Room was a little run down. No counter space in bathroom. Had to put toiletry bag out in the room and walk back and forth to bathroom. Hotel needs a facelift. On the other hand if you want easy access to the airport this would be a great place to stay for that reason and that reason only

By on May 22, 2015

5

exactly what i needed for 1 night

BusinessTravelers

I just needed a place to stay for one night in New Orleans, and this place was so convenient, clean and comfortable, not a lot of money, it met all my expectations. Would stay there again.

By on Dec 24, 2014

4

sister trip

GetawayWithFriends

It was a pleasure to get together with my sisters this weekend. The room in which we stayed was just the icing on the cake..Staff friendly and kind, bed or comfortable. Would mostly stay again.

By on Dec 23, 2014

4

good stay

Families

Just there for the game. Just there long enough to sleep.

By on Sep 23, 2014

4

perfect for "airport stay"

BusinessTravelers

Perfect for airport stay. I had a 7am flight out and wanted a place near airport. This was close but didn't feel cheap like some "airport hotels" can seem. Bathroom was definitely old with low ceiling, but updated nicely. The room was spacious and nicely done. The staff was exceptionally nice and professional.

By on May 11, 2014

3

overnight stay

GetawayWithFriends

Staff was friendly. Overnight stay with early flight the next morning. One odd thing, used Discover at check-in, but bar does not accept Discover. Could charge to room, which was on Discover, but could not pay in bar with Discover.

By on Mar 25, 2014

4

weekend getaway

Couples

This hotel is located in a great area with lots of dining and shopping not too far from the hotel. Very close to the I-10 highway.

By on Mar 7, 2014

3

good location, few minutes' drive from downtown

GetawayWithFriends

Staff was excellent! No valet, and parking is behind hotel. You have to walk all the way around when checking-in.

By on Jan 2, 2014