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Recent guest reviews

Staff was friendly and room and bathroom was Really clean. Should probably replace some of the older towels though

convenient location, reasonably quiet,friendly staff.

Friendly staff. Convenient. Tired restaurant. Food ok

I like the location and amenities of the hotel. I have stayed at this Double Tree a few times and my only complaint this time was that the complimentary cookies were hard and there was an unpleasant smell in the hallway located by the side entrance.

Close to airport. Room service. Easy parking. Need better cleaning of the floors in rooms and halleays. Watch peeling around window frames.

This was not up to the usual Doubletree standards - seemed more like a 2.5 star. But staff was friendly. Bathroom floor was filthy in our room. Cookies were yummy as always!

The room we stayed in 319 had the most uncomfortable beds. (I mentioned to the staff, hoping they will pass along to fix the issue)The light in the shower was falling down. The water didn't get hot enough for us.

The room is like an efficiency room. Ironing board and iron in shower room . The staff is not interested at all to help you. I rather stay in a cheap hotel and get good service or amenities for the lesser price and be happy. The fact that this is a double tree hotel by Hilton....it should have been worth it ...but not ! It's below mediocre

Had a very helpful night desk, and rooms were clean and in order.

Room was a little run down. No counter space in bathroom. Had to put toiletry bag out in the room and walk back and forth to bathroom. Hotel needs a facelift. On the other hand if you want easy access to the airport this would be a great place to stay for that reason and that reason only

I just needed a place to stay for one night in New Orleans, and this place was so convenient, clean and comfortable, not a lot of money, it met all my expectations. Would stay there again.

It was a pleasure to get together with my sisters this weekend. The room in which we stayed was just the icing on the cake..Staff friendly and kind, bed or comfortable. Would mostly stay again.

Just there for the game. Just there long enough to sleep.

Perfect for airport stay. I had a 7am flight out and wanted a place near airport. This was close but didn't feel cheap like some "airport hotels" can seem. Bathroom was definitely old with low ceiling, but updated nicely. The room was spacious and nicely done. The staff was exceptionally nice and professional.

Staff was friendly. Overnight stay with early flight the next morning. One odd thing, used Discover at check-in, but bar does not accept Discover. Could charge to room, which was on Discover, but could not pay in bar with Discover.

This hotel is located in a great area with lots of dining and shopping not too far from the hotel. Very close to the I-10 highway.

Staff was excellent! No valet, and parking is behind hotel. You have to walk all the way around when checking-in.

The room smelled faintly if stake smoke but the staff, shuttle, and room service were all prompt and polite. Not very loud considering it is right next to the airport. It only takes a few minutes on the shuttle to reach the terminal

Veterans Memorial Blvd Kenner LA

Hotel highlights

  • Free WiFi and wired Internet in rooms and public areas
  • Onsite dining
  • Free airport shuttle
  • Indoor pool

Located in Kenner - Louis Armstrong International Airport within a mile (2 km) of Cafe Du Monde, DoubleTree by Hilton Hotel New Orleans Airport is within 2 miles (3 km) of Susan Park. This 245-room, 3.5-star hotel has conveniences like an indoor pool, free in-room WiFi, and a free airport shuttle.


Dining

Enjoy dining at one of 2 onsite restaurants including River City Creole Grill, which specializes in American cuisine. Entertain your taste buds with a beverage at the bar/lounge or coffee shop/café.


Rooms

DoubleTree by Hilton Hotel New Orleans Airport's 245 rooms provide sofa beds, refrigerators, and coffee makers. 37-inch LCD TVs come with satellite channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and designer toiletries, and beds are dressed in premium bedding. Free weekday newspapers, laptop-compatible safes, and phones are also available. Weekly housekeeping is available.


Property features

Guests of DoubleTree by Hilton Hotel New Orleans Airport enjoy an indoor pool, free WiFi in public areas, and a meeting room. If you drive, self parking is USD 11 per night, or you can take advantage of the free airport shuttle (available 24 hours). Multilingual staff at the 24-hour front desk can assist with luggage storage, dry cleaning/laundry, and concierge services. Additional amenities include a business center, coffee/tea in a common area, and a computer station.

Room options

One King Bed, Non-Smoking, Accessible

1 King Bed | Sleeps 2

Junior Suite, 1 King Bed, Non Smoking

1 King Bed | Sleeps 4

Room, 2 Double Beds, Refrigerator & Microwave

2 Double Beds | Sleeps 4

Suite, 1 King Bed, Non Smoking

1 King Bed | Sleeps 4

Guest reviews for DoubleTree by Hilton Hotel New Orleans Airport

Everyone (5) Couples (13) Business (15) Family (9) Friends (4) Other (5)
5
Partner Couples Family

Staff was friendly and room and bathroom was Really clean. Should probably replace some of the older towels though

By , from Louisiana on Sep 14, 2020

4
Family

convenient location, reasonably quiet,friendly staff.

By on Jun 15, 2020

4
Business Business

Friendly staff. Convenient. Tired restaurant. Food ok

By on Feb 18, 2020

4
Friends

I like the location and amenities of the hotel. I have stayed at this Double Tree a few times and my only complaint this time was that the complimentary cookies were hard and there was an unpleasant smell in the hallway located by the side entrance.

By on Feb 12, 2020

4
Partner Couples

Close to airport. Room service. Easy parking. Need better cleaning of the floors in rooms and halleays. Watch peeling around window frames.

By on Dec 6, 2019

4
Everyone

This was not up to the usual Doubletree standards - seemed more like a 2.5 star. But staff was friendly. Bathroom floor was filthy in our room. Cookies were yummy as always!

By , from Oracle, AZ on Apr 21, 2019

Review comment responded on Apr 22, 2019

we are sorry to hear that your stay with us was not the best. We do hope that you will choose to visit us again in the future.

4
Everyone

By on Mar 18, 2019

Review comment responded on Apr 22, 2019

Thank you for the rating

4
Everyone

By on Mar 12, 2019

Review comment responded on Apr 22, 2019

Thank you for the rating

4
Everyone

The room we stayed in 319 had the most uncomfortable beds. (I mentioned to the staff, hoping they will pass along to fix the issue)The light in the shower was falling down. The water didn't get hot enough for us.

By , from New Orleans (Kenner) on Jun 19, 2018

Review comment responded on Jun 25, 2018

Thank you so much for your feedback. We have added a work order for your room and we will be replacing that bedding. We also have our engineering department looking into the shower concerns. I cannot thank you enough for including your room information so we can address this quickly! We hope you will give us another opportunity again in the future.

2

big mistake hotel

Everyone

The room is like an efficiency room. Ironing board and iron in shower room . The staff is not interested at all to help you. I rather stay in a cheap hotel and get good service or amenities for the lesser price and be happy. The fact that this is a double tree hotel by Hilton....it should have been worth it ...but not ! It's below mediocre

By , from Florida on Aug 24, 2016

DoubleTree by Hilton Hotel New Orleans Airport

2150 Veterans Memorial Blvd, Kenner, LA 70062
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