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 New Orleans •1 Room
 New Orleans • 1 Room
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Best Western Plus New Orleans Airport Hotel

2.5 out of 5.0
Overview Reviews Amenities & Policies
189 W Airline Dr, Kenner, LA
1-844-663-2269
4.2
out of 5
"Good!"
See all 41 reviews
Room cleanliness 4.0
Service & staff 4.0
Room comfort 4.0
Hotel condition 4.0

This hotel is most popular for:

  • Everyone
  • Family

Recent guest reviews

Check-in was a breeze and we were allowed to check in early. Our room was clean and spacious. The staff was warm and welcoming. Breakfast was included and was sufficient. We enjoyed our stay. Proximity to the airport was great and it was very clean.

It was close to the airport but coffee and breakfast didn’t open until 6:30 which is late for early morning travelers

It was super close the airport however the shuttle does not run before 5:00AM which would have been good to know before hand. The airport shuttle was the whole reason we chose the hotel.

Hotel was nice, clean and comfortable. The staff was friendly. We had a nice visit. We had to leave earlier than the breakfast hours - so no comment there.

Very nice hotel. I really enjoyed my stay. It was a welcomed change to prior BW experiences.

Could hear neighbors talking and fighting. Walls are not well insulated

Close to the airport but no plane noise. Staff was very nice quick checkin and friendly shuttle driver to the airport.

Great room that’s really convenient to an early departure or late arrival in NOLA.

Very nice facility, it appeasrs to be new. The bedding is good quality and the local shuttle was very convient.

We are staying here for a night before we take a cruise out of the Port of New Orleans. It has been an excellant stay with shuttle amenities for the airport and the port. What a huge convenience! Friendly, knowledgeable staff, a clean comfortable room, and hot breakfast. All we needed and more. If we make it back to New Orleans in the future we will use this hotel!

1) When checking in, the clerk (female) was not friendly at all so we did not feel welcome. 2) When we entered the room, we noticed right away that there were no pillows on one side of the bed, they were all on the other side. 3) The bed pad was ripped and torn near the head of the bed. 4) There were only two sets of towels available which was really inconvenient. 5) We were there three nights and after the first night, I had to remove the sheets from the bed in order to have fresh sheets. 6) When checking out, the clerk (male) said that the receipt would be sent to my email, and i would have liked a paper copy also but it was not mentioned as an option. 7) Sorry, but we're not sure if we will have a return stay.

Staff very friendly and helpful. Room was very clean and comfortable.

Though it has been several months since I have stayed at this hotel, it continues to be one of my favorites for runs to and from the airport. First, the front desk staff are friendly as is the hotel's manager. Also, after staying here several times over the last couple of years, I can confidently say that I have never had problems with the check-in or check-out process. Further, one of the nicest features about the place is the strong smell of cleanliness experienced upon immediately entering the front entrance and permeating my room during my stay. I also enjoy a great working AC, and it runs fairly quietly. The curtaining in the room is also nice as the room remains dark throughout the night. Further, though it's an airport hotel, plane noise can hardly be heard outside, and the hall noise is fairly quiet as well though I was on the first floor, which is typically noisy at other hotels. I also thoroughly enjoyed a comfortable bed, a nice shower, a clean bathroom, and comfortable seating. Additionally, one surprising feature that has remained great during all of my stays here is the fast, reliable wifi service. You will not be disappointed with your experience in using it. Though I did not partake of breakfast during my last stay, I found the complimentary offerings to be quite fresh and tasty, especially the eggs, sausage, and fruit. If you are looking for an affordable spot for a quick night's sleep before or after a flight from the NOLA airport, I think you'll be pleased

Nice hotel close to the airport. Plenty of food places and casinos near. Twenty minutes from Bourbon Street. My only issues were the young lady who worked the front desk at check in could have been more approachable. Glad I bought my own towels because they're towels looked old and very dingy. Hotel needs to invest in new towels.

189 W Airline Dr Kenner LA

Hotel highlights

  • Free continental breakfast
  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Free airport shuttle

Located in Kenner - Louis Armstrong International Airport, Best Western Plus New Orleans Airport Hotel is within a few miles (5 km) of sights such as Imtt Field and Rivertown Museum & Kenner Planetarium. This 70-room hotel welcomes guests with conveniences like free breakfast, an outdoor pool, and free in-room WiFi.


Dining

Free continental breakfast is included with your stay and awaits you each morning.


Rooms

A 42-inch TV comes with cable channels, and guests can stay connected with free WiFi and wired Internet. Pillowtop beds sport premium bedding and the bathroom offers a hair dryer and designer toiletries. Other standard amenities include an MP3 dock, a refrigerator, and a microwave.


Property features

Built in 2016, the brand new Best Western Plus New Orleans Airport Hotel offers an outdoor pool, a fitness center, and free WiFi in public areas. There's free parking, as well as a free airport shuttle (available on request). The front desk is staffed 24/7 to help with luggage storage, securing valuables, and dry cleaning/laundry. Additional amenities include a conference center, a 24-hour business center, and a computer station.

Room options

Standard Room, 1 King Bed, Accessible, Non Smoking

King 1 | Sleeps 2
from $80

Standard Room, 2 Queen Beds, Accessible, Bathtub

Queen 2 | Sleeps 4

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Queen 2 | Sleeps 4

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

King 1 | Sleeps 4

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

King 1 | Sleeps 2

Guest reviews for Best Western Plus New Orleans Airport Hotel

Everyone (39) Family (2)
5
Families

Check-in was a breeze and we were allowed to check in early. Our room was clean and spacious. The staff was warm and welcoming. Breakfast was included and was sufficient. We enjoyed our stay. Proximity to the airport was great and it was very clean.

By on Apr 11, 2019

5
Everyone

By on Mar 31, 2019

4
Families

It was close to the airport but coffee and breakfast didn’t open until 6:30 which is late for early morning travelers

By on Mar 9, 2019

5
Everyone

It was super close the airport however the shuttle does not run before 5:00AM which would have been good to know before hand. The airport shuttle was the whole reason we chose the hotel.

By on Feb 7, 2019

3
Everyone

By on Jan 7, 2019

4
Everyone

Hotel was nice, clean and comfortable. The staff was friendly. We had a nice visit. We had to leave earlier than the breakfast hours - so no comment there.

By on Dec 30, 2018

4
Everyone

By on Dec 28, 2018

4
Everyone

Very nice hotel. I really enjoyed my stay. It was a welcomed change to prior BW experiences.

By on Dec 27, 2018

4
Everyone

Could hear neighbors talking and fighting. Walls are not well insulated

By on Dec 9, 2018

5
Everyone

By on Nov 16, 2018

Review comment responded on Nov 21, 2018

Thank you so much for reviewing us. We are always happy to hear positive feedback and glad that we provided the service you expected. We hope you will stay with us again on your next visit and we can do even better. Have a great day!

Best Western Plus New Orleans Airport Hotel

189 W Airline Dr, Kenner, LA 70062

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