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WoodSpring Suites New Orleans Airport

2.5 out of 5.0

WoodSpring Suites New Orleans Airport

2.5 out of 5.0

Recent guest reviews

Clean hotel. Friendly service. Offered early free check in. Allowed us to stay an additional day due to flight changes.

My lady and I had a AMAZING staff.Not only was it her birthday but they made us feel like FAMILY.From giving us info on NOLA to ANYTHING we asked,EXTREMELY PLEASED AND GRATEFUL!!!!Just one suggestion,would be for a full sized body mirror in the rooms.Im GLAD I didn’t book anywhere else but at WOODSPRINGS!!!! From front desk to housekeeping AWSOME!!!! BrOoKlYn87 NOTHING BUT LOVE FROM THE BIG NYC!!!!

Very clean room nice friendly staff highly recommend this hotel

Nice, affordable option for a quick or extended stay. The hotel is mostly suited to guests on business trips. Rooms aren't luxurious by any means, but are neat and comfortable. Would definitely love to stay over again or recommend to a friend.

The halls and lobby smelled and no one cleaned the rooms. We requested more towels and we had to go down stairs to get them. No one was ever at the front desk each time we had to call the number to get some one to the desk.

Everything was nice a well worth the stay. I will stay here again

Good customer service clean and nice hotel quick and easy check in

I've stayed at this property numerous times and each time may be a little different. Staff is always pleasing and friendly. The cleanliness varies each stay. Most of the basics are clean, but more recently the floors are not as clean as you would expect. I don't think they are doing a complete cleaning of the floors, other than to sweep. In other words, mopping is not a usual task in cleaning for all the cleaning staff. Sometimes its skipped.

I enjoyed my stay at the hotel. The room was nice and spacious. I was convenient to everything.

Changed rate a day after my stay .Very disappointed.

Clean great staff will definitely return, never stayed in a hotel where the staff is so caring and friendly

I enjoyed my 1 week stay. The room was clean and close to airport. The staff was responsive and quick with taking care of my requests. I will definitely stay here again!

Hotel room was similar to a studio apartment. Facilities were pretty new and clean, and staff was pleasant and accommodating. Bed was too firm for my taste, but I'd stay again!

STAFF WAS VERY POLITE AND ACCOMODATING. ROOMS WERE VERY CLEAN.

Super close to highway. Construction going on all around so extra dirty and loud. And woke up with a roach in bed and other crawling on floor. I have video of a Roach ants were eating on my floor when I got up last night there. Bug bites on ankles. Staff friendly but neglectful.

I arrived to New Orleans a few hours early. Check in was at 3pm but I was able to check in around 1pm. The staff is pretty friendly. My first room smelled like a tortilla factory fiesta had happened two minutes prior to my arrival so I asked to be switched. The beds are decent. The bathroom showers are big and nice. My only issue with the bathroom is the doors were very loud and didn't line up correctly. Plus the molding on the baseboard fell off on my 3rd night. It's almost like they were installed incorrectly. The room floor had old food stains on it. The walls were really really thin. Basic cable I mean very basic maybe 30 channels? They have free wifi but it is really really slow so nthey charge you to upgrade to the premium wifi. Not worth it in my opinion so i just used my internet on my phone. Pretty decent food options around the area. Some sketchy people come in and out of the hotel. Walmart within 3 mins from the hotel. Located near the airport but i didn't have any noise issues. I would stay here again in the future if the little kinks are worked out. P.s they give you bare necessities in the Hotel room. No untensiles no pots,pan or even forks. Bring your own stuff.

The Woodspring hotel was great. It was conveniently located near all my destinations with no traffic. Thank you for the friendly service!

The hotel is new, clean and comfortable. I like the fact that is prohibited to smoke inside premises, it is safe and the location is great.

Late check in with 15 minute wait, smelly lobby and foyer bad!!!, dirty floors in room that blackened my feet, pillows smaller than standard size, hard bed, no blow dryer or any kitchenware/plates/pans-don't expect anything. They lost my reservation, tried to wake me up 3 times this first morning to clean out the room, I prepaid a week on Orbitz-she had me stand there as we were running out for 10 min while she searched for it even though I showed her the confirmation. We had somewhere to be then she said ok well I will find it go on. I'd rather stay at Super 8.

2232 Veterans Blvd Kenner LA

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Laundry facilities
  • 24-hour front desk

Located in Kenner - Louis Armstrong International Airport, WoodSpring Suites New Orleans Airport is within a 15-minute drive of popular attractions such as Smoothie King Center and Mercedes-Benz Superdome. Each of the 123 rooms at this hotel includes a kitchenette, a dining area, and a sitting area. It's near the airport and also near Cafe Du Monde and Esplanade Mall.


Rooms

Guests can expect to find free WiFi and 42-inch a flat-screen TV with digital channels and pay movies. The bathroom offers hair dryers and free toiletries. Other standard amenities include a kitchenette, a dining area, and a sitting area. Limited housekeeping is available.


Property features

At WoodSpring Suites New Orleans Airport, guests have access to free WiFi in public areas, coffee in a common area, and express check-out. If you plan to drive, free parking is available. The 24-hour front desk has staff always at the ready. Additional amenities include laundry facilities and a vending machine.

Room options

Standard Studio, 1 Queen Bed, Kitchen

Queen 1 | Sleeps 2

Standard Studio, 2 Queen Beds, Kitchen

Queen 2 | Sleeps 4

Guest reviews for WoodSpring Suites New Orleans Airport

Everyone (27) Family (1)
5
Everyone

Clean hotel. Friendly service. Offered early free check in. Allowed us to stay an additional day due to flight changes.

By on Jan 4, 2019

Review comment responded on Jan 4, 2019

Hi, Glad we were able to make your stay enjoyable.

5
Everyone

By on Jan 4, 2019

Review comment responded on Jan 5, 2019

Thank you for the wonderful rating. We're so glad you had a great stay with us.

5
Everyone

My lady and I had a AMAZING staff.Not only was it her birthday but they made us feel like FAMILY.From giving us info on NOLA to ANYTHING we asked,EXTREMELY PLEASED AND GRATEFUL!!!!Just one suggestion,would be for a full sized body mirror in the rooms.Im GLAD I didn’t book anywhere else but at WOODSPRINGS!!!! From front desk to housekeeping AWSOME!!!! BrOoKlYn87 NOTHING BUT LOVE FROM THE BIG NYC!!!!

By on Dec 27, 2018

Review comment responded on Jan 4, 2019

Hi Brooklyn87, It gives us great pleasure to know that you enjoyed your stay here with us.

5
Everyone

Very clean room nice friendly staff highly recommend this hotel

By on Dec 12, 2018

Review comment responded on Dec 12, 2018

We are so glad our accommodations met your needs so beautifully during this stay. We are pleased it was a wonderful 'Simple. Done Better.' experience for you and we very much appreciate the recommendation. Thank you!

4
Everyone

Nice, affordable option for a quick or extended stay. The hotel is mostly suited to guests on business trips. Rooms aren't luxurious by any means, but are neat and comfortable. Would definitely love to stay over again or recommend to a friend.

By , from Kenner on Nov 18, 2018

Review comment responded on Nov 20, 2018

We are so pleased that you enjoyed a wonderful stay with us. Thank you for the terrific review and recommendation.

2
Everyone

The halls and lobby smelled and no one cleaned the rooms. We requested more towels and we had to go down stairs to get them. No one was ever at the front desk each time we had to call the number to get some one to the desk.

By on Oct 15, 2018

Review comment responded on Oct 16, 2018

I'm so sorry to hear that you had an unpleasant stay with us. This is not what we intended and we hope your future travels are excellent ones.

5
Everyone

Everything was nice a well worth the stay. I will stay here again

By on Oct 1, 2018

Review comment responded on Oct 1, 2018

We're so happy to receive this wonderful feedback. Thank you for sharing this review with us!

4
Everyone

Good customer service clean and nice hotel quick and easy check in

By on Aug 11, 2018

Review comment responded on Aug 15, 2018

We're so glad your stay was enjoyable. Thank you for letting us know.

4
Everyone

I've stayed at this property numerous times and each time may be a little different. Staff is always pleasing and friendly. The cleanliness varies each stay. Most of the basics are clean, but more recently the floors are not as clean as you would expect. I don't think they are doing a complete cleaning of the floors, other than to sweep. In other words, mopping is not a usual task in cleaning for all the cleaning staff. Sometimes its skipped.

By on Aug 2, 2018

Review comment responded on Aug 10, 2018

Thank you for the thoughtful comments. We're glad you had a good stay but so sorry to hear about the condition of the floors, we apologize for the inconvenience this caused you. We hope to see you again.

5

very nice and affordable

Everyone

I enjoyed my stay at the hotel. The room was nice and spacious. I was convenient to everything.

By , from Memphis, TN on Jun 25, 2018

Review comment responded on Jun 26, 2018

Thank you for the great review of our hotel. We are glad to hear you had a comfortable stay with us and that our location was convenient for you. We look forward to welcoming you back again soon.

WoodSpring Suites New Orleans Airport

2232 Veterans Blvd, Kenner, LA 70062