There was construction debris everywhere. I understand a hurricane hit in September, but that was 6 months ago. When I stepped off the elevator to my room, I felt I was in the middle of a war zone…lights hanging from the ceiling, paper and plastic tacked to the floor…location should be shut down…to add to the insult the security officer slept through the night shift (i.e. hat covering face, and head to chest)…Night staff was extremely rude, stating she does not like to be bothered (i.e., requested additionally towels, employee huffed while devouring a pizza). Don’t stay here, it does not live up to the hospitality promise…Matter of fact it will devastate and traumatize you.
typical new orleans condition hotel no working hot water no working ice machine room thermostat set to heat during summer
The shuttle driver for so fun
I didn’t realize it was off a main highway and I am a light sleeper. I could hear the traffic. Other than that a very nice room.
Staff very friendly and polite. Rooms nice and clean.
The staff was very friendly, which is a big plus for me, I always enjoy my stay there, they have a shuttle to the airport, which is only a few minutes from there, which is very convenient, the rooms are very clean and comfortable also.
Free airport pick up, comfortable and clean with friendly staff.
The bed was amazing, they let me check in early, the staff in the restaurant was awesome, only thing that sucked was my shower was cold and I was in a hurry to go to my event and they didn’t have anywhere else for me to shower and no time to fix it
Everything was very good. Would recommend to friends if flying out of New
My wife and i were looking for things to do o. New Orleans and the staff was very helpful in answering our questions about the area.
It was a very nice location. The service and employees were very nice and friendly.
Very polite staff and very clean facility. I would recommend this site for pre or post cruise
Located in Kenner - Louis Armstrong International Airport within 2 miles (3 km) of Cafe Du Monde, Holiday Inn New Orleans Airport North, an IHG Hotel is within a few miles (5 km) of Lafreniere Park. This 3-star hotel welcomes guests with 121 rooms and conveniences like an outdoor pool, free in-room WiFi, and free self parking.
In addition to a meal at the onsite restaurant, you can also enjoy a drink at the bar/lounge. Satisfy your hunger from the comfort of your room with room service. Local cuisine breakfast is offered for a fee each morning from 6:00 AM to 10:00 AM.
TVs come with satellite channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms have hair dryers and free toiletries. Refrigerators, microwaves, and coffee makers are also available.
At Holiday Inn New Orleans Airport North, an IHG Hotel, guests enjoy features like an outdoor pool, a gym, and free WiFi in public areas. There's free parking, as well as a free airport shuttle (available on request). The 24-hour front desk has staff standing by to help with tours or tickets, luggage storage, and securing valuables. Additional amenities include a business center, free newspapers, and laundry facilities.
There was construction debris everywhere. I understand a hurricane hit in September, but that was 6 months ago. When I stepped off the elevator to my room, I felt I was in the middle of a war zone…lights hanging from the ceiling, paper and plastic tacked to the floor…location should be shut down…to add to the insult the security officer slept through the night shift (i.e. hat covering face, and head to chest)…Night staff was extremely rude, stating she does not like to be bothered (i.e., requested additionally towels, employee huffed while devouring a pizza). Don’t stay here, it does not live up to the hospitality promise…Matter of fact it will devastate and traumatize you.
typical new orleans condition hotel no working hot water no working ice machine room thermostat set to heat during summer
The shuttle driver for so fun
Please accept our sincere thanks for your response regarding your recent stay with us at Holiday Inn New Orleans Airport North. Our managerial staff reviews all of our comments weekly and are anxious to hear from our past guests to confirm that we are providing a standard of service that our guests expect and deserve. We appreciate your wonderful review and are very glad that you enjoyed your time with us. All of us here at Holiday Inn New Orleans Airport North wish you the best until we are able to welcome you back during your next visit to the New Orleans area!
I didn’t realize it was off a main highway and I am a light sleeper. I could hear the traffic. Other than that a very nice room.
Please accept our sincere thanks for your response regarding your recent stay with us at Holiday Inn New Orleans Airport North. Our managerial staff reviews all of our comments weekly and are anxious to hear from our past guests to confirm that we are providing a standard of service that our guests expect and deserve. We appreciate your wonderful review and are very glad that you enjoyed your time with us. All of us here Holiday Inn New Orleans Airport North wish you the best until we are able to welcome you back during your next visit to the New Orleans area!
Please accept our sincere thanks for your response regarding your recent stay with us at Holiday Inn New Orleans Airport North. Our managerial staff reviews all of our comments weekly and are anxious to hear from our past guests to confirm that we are providing a standard of service that our guests expect and deserve. We appreciate your wonderful review and are very glad that you enjoyed your time with us. All of us here Holiday Inn New Orleans Airport North wish you the best until we are able to welcome you back during your next visit to the New Orleans area!
Thank you very much for responding to our request for feedback regarding your recent stay at Holiday Inn New Orleans airport north. Our managerial staff meets weekly to discuss the comments we receive so that we can improve our service in every way possible. We have reviewed the problems you experienced and sincerely apologize. Comments such as yours give us a much better perspective of the problems that our guests experience and allow us to do our best to prevent them in the future. Thank you for bringing these issues to our attention. We always look forward to hearing your comments and suggestions and hope that you will consider visiting us again during your next trip to New Orleans.