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Recent guest reviews

Spacious room and great area near a lot of restaurants.

Convenient free parking. Navigation to location was a bit convoluted

The room wasn't exactly what we booked but still nice. Would have been perfect had the elevator been working and the pools heater fixed. Ran into maintenance and they said they "just didn't want to get to it", which was a little disappointing. Otherwise it was clean and we enjoyed our stay.

Very nice and spacious. The breakfast was good, the heated pool was a very nice amenity, and the staff was very polite and helpful. I will definitely be looking forward to staying at this hotel in the future.

Good hotel with friendly staff, clean rooms and good breakfast

Housekeeping staff was very nice and they did a wonderful job on our room. The room itself was nice, though the water pressure in the shower was low. Breakfast was disappointing. They often ran out of items and were slow to re-supply them, unless you asked them. One day, the grits ran out at at 8:30. When someone mentioned it at 9:00, they said that it would take too long to fix another batch, so they wouldn’t make more. How about putting out instant grits or oatmeal?

The hotel is located near whole foods, Asian food market, and even a big shopping center. The room is very spacious and the bed is comfortable. The only thing I am concerned is that the refrigerator has some noise.

The keys to the room bevom deactivated easily, causing you to have to go the front desk for new ones.

good experience, the hotel was very clean and so new

Brand new hotel, wonderful staff. My only complaint is that the hot water took a long time to warm up in my room but I was told they were working on it & it was isolated. I have already booked this hotel again for my next NOLA trip.

Severn Avenue Metairie LA

Hotel highlights

  • Free full breakfast
  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Outdoor pool

Homewood Suites by Hilton Metairie New Orleans places you next to Metairie Business District and within a 10-minute walk of Lakeside Shopping Center. This 115-room, 3-star hotel has an outdoor pool along with a 24-hour fitness center and free in-room WiFi.


Dining

Free full breakfast is served each morning from 7:00 AM to 9:00 AM. For a nice break, mingle with other guests at the free manager's reception on select days.


Rooms

The 115 accommodations feature kitchens and space to spread out with sitting areas. Guests can expect 27-inch LED TVs with cable channels, along with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries. Sofa beds, coffee makers, and free local calls are also standard. Limited housekeeping is available.


Property features

Built in 2016, the brand new Homewood Suites by Hilton Metairie New Orleans offers an outdoor pool, a 24-hour fitness center, and free WiFi in public areas. If you decide to drive, there's free parking. The front desk has multilingual staff on hand 24/7 to help with luggage storage, securing valuables, and dry cleaning/laundry. Additional amenities include a 24-hour business center, a computer station, and a free grocery shopping service.

Room options

Suite, 1 Bedroom, Non Smoking

2 Queen Beds | Sleeps 5

Suite, 2 Queen Beds, Accessible, Bathtub

2 Queen Beds | Sleeps 5

Suite, 1 Bedroom, Non Smoking

1 King Bed | Sleeps 4

Suite, 1 King Bed, Accessible (Hearing)

1 King Bed | Sleeps 3

Guest reviews for Homewood Suites by Hilton Metairie New Orleans

Everyone (8) Couples (2) Family (1)
4
Partner Couples

Spacious room and great area near a lot of restaurants.

By , from Louisiana on Jun 9, 2020

Review comment responded on Jun 9, 2020

I want to thank you on behalf of our entire team for writing such a kind review of your visit. We strive to make each of our guests feel at home and we are glad that we were able to do so! The biggest compliment that we can receive is that you will be back, and we hope to see you again!

5
Partner Couples Family

Convenient free parking. Navigation to location was a bit convoluted

By on Jan 4, 2020

Review comment responded on Jan 7, 2020

Thank you so much for rating out hotel! We strive to wow every guest during their stay and we hope to wow you again soon!

4
Everyone

The room wasn't exactly what we booked but still nice. Would have been perfect had the elevator been working and the pools heater fixed. Ran into maintenance and they said they "just didn't want to get to it", which was a little disappointing. Otherwise it was clean and we enjoyed our stay.

By , from Waterloo, Iowa on Oct 30, 2018

Review comment responded on Nov 9, 2018

On behalf of the entire team, please accept my thanks for sharing your experience with us. I am truly sorry to hear that your stay was less than enjoyable. Reading what you experienced is certainly not what we strive for our guests to have. We appreciate you bringing this matter to our attention and helping us improve the stay experience we provide to our guests.

5
Everyone

Very nice and spacious. The breakfast was good, the heated pool was a very nice amenity, and the staff was very polite and helpful. I will definitely be looking forward to staying at this hotel in the future.

By on Apr 3, 2018

Review comment responded on Apr 8, 2018

I want to thank you on behalf of our entire team for writing such a kind review of your visit. We strive to make each of our guests feel at home and we are glad that we were able to do so! The biggest compliment that we can receive is that you will be back, and we are looking forward to it! Best Regards, David David Henson General Manager

4

nice clean hotel with good breakfast

Everyone

Good hotel with friendly staff, clean rooms and good breakfast

By on Mar 11, 2018

Review comment responded on Mar 14, 2018

I wanted to say thanks for your recent stay here at our hotel! I hope you felt at home. We can’t wait to welcome you home again soon!

3

nice place, but find other breakfast options.

Everyone

Housekeeping staff was very nice and they did a wonderful job on our room. The room itself was nice, though the water pressure in the shower was low. Breakfast was disappointing. They often ran out of items and were slow to re-supply them, unless you asked them. One day, the grits ran out at at 8:30. When someone mentioned it at 9:00, they said that it would take too long to fix another batch, so they wouldn’t make more. How about putting out instant grits or oatmeal?

By , from Bloomington, IN on Dec 28, 2017

Review comment responded on Jan 3, 2018

We are sorry we were not able to provide you with a better quality of service. This is not typical of our usual service and staff, and we are always looking for ways to improve our customer experience. We try hard to make sure all of our guests have a great stay as we are all about Satisfaction Guaranteed. We sincerely apologize that we were unable to accommodate you and your guests.

5

comfortable hotel suites

Everyone

The hotel is located near whole foods, Asian food market, and even a big shopping center. The room is very spacious and the bed is comfortable. The only thing I am concerned is that the refrigerator has some noise.

By , from New Orleans on Dec 8, 2017

Review comment responded on Dec 11, 2017

Thank you so much for taking the time to review your stay with us! The entire team is glad to hear that you enjoyed everything our hotel has to offer. We sincerely hope that you will come back and see us again soon!

4

great location with quick access to the fq.

Everyone

The keys to the room bevom deactivated easily, causing you to have to go the front desk for new ones.

By on Jul 3, 2017

Review comment responded on Jul 18, 2017

Thank you for your most recent review of our hotel. We appreciate the feedback and use it to ensure we are exceeding our guests expectations. We certainly hope that you will come back and see us again when you are in the New Orleans area. Thank you again.

4

nice new hotel

Everyone

good experience, the hotel was very clean and so new

By on Nov 20, 2016

Review comment responded on Dec 9, 2016

Thank you for reviewing our property! We hope to see you again soon!

5

great hotel

Everyone

Brand new hotel, wonderful staff. My only complaint is that the hot water took a long time to warm up in my room but I was told they were working on it & it was isolated. I have already booked this hotel again for my next NOLA trip.

By on Nov 19, 2016

Review comment responded on Dec 9, 2016

Thank you so much for taking a moment to provide us feedback on your stay! You will be happy to know that the hot water issues at the property have been completely resolved. Can't wait to welcome you home again soon!

Homewood Suites by Hilton Metairie New Orleans

2730 Severn Avenue, Metairie, LA 70002
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