Very new and clean facility. Would definitely stay again.
Everything within this hotel was perfect. Great location, the staff was super friendly and helpful, and the rooms were very clean and spacious. I have stayed with Homewood Suites in the past at other locations and I have always been pleased.
Spacious room and great area near a lot of restaurants.
Convenient free parking. Navigation to location was a bit convoluted
The room wasn't exactly what we booked but still nice. Would have been perfect had the elevator been working and the pools heater fixed. Ran into maintenance and they said they "just didn't want to get to it", which was a little disappointing. Otherwise it was clean and we enjoyed our stay.
Very nice and spacious. The breakfast was good, the heated pool was a very nice amenity, and the staff was very polite and helpful. I will definitely be looking forward to staying at this hotel in the future.
Good hotel with friendly staff, clean rooms and good breakfast
Housekeeping staff was very nice and they did a wonderful job on our room. The room itself was nice, though the water pressure in the shower was low. Breakfast was disappointing. They often ran out of items and were slow to re-supply them, unless you asked them. One day, the grits ran out at at 8:30. When someone mentioned it at 9:00, they said that it would take too long to fix another batch, so they wouldn’t make more. How about putting out instant grits or oatmeal?
The hotel is located near whole foods, Asian food market, and even a big shopping center. The room is very spacious and the bed is comfortable. The only thing I am concerned is that the refrigerator has some noise.
The keys to the room bevom deactivated easily, causing you to have to go the front desk for new ones.
good experience, the hotel was very clean and so new
Brand new hotel, wonderful staff. My only complaint is that the hot water took a long time to warm up in my room but I was told they were working on it & it was isolated. I have already booked this hotel again for my next NOLA trip.
Homewood Suites by Hilton Metairie New Orleans places you next to Metairie Business District and within a 10-minute walk of Lakeside Shopping Center. This 115-room, 3-star aparthotel has an outdoor pool along with a 24-hour fitness center and free in-room WiFi.
Free on-the-go breakfast is served each morning from 7:00 AM to 10:00 AM.
Each apartment features a kitchen and space to spread out with a sitting area. A 27-inch LED TV comes with cable channels, and guests can stay connected with free WiFi and wired Internet. The bathroom offers hair dryers and free toiletries. Other standard amenities include a sofa bed, a coffee maker, and free local calls. Limited housekeeping is available.
Built in 2016, the brand new Homewood Suites by Hilton Metairie New Orleans offers an outdoor pool, a 24-hour fitness center, and free WiFi in public areas. If you decide to drive, there's free parking. The front desk has multilingual staff on hand 24/7 to help with luggage storage, securing valuables, and dry cleaning/laundry. Additional amenities include a 24-hour business center, a computer station, and a free grocery shopping service.
Very new and clean facility. Would definitely stay again.
Everything within this hotel was perfect. Great location, the staff was super friendly and helpful, and the rooms were very clean and spacious. I have stayed with Homewood Suites in the past at other locations and I have always been pleased.
On behalf of our team, thank you so much for your review. We appreciate the compliments and the information you provided to our future guests. We sincerely hope that you will come back again when you are visiting the Metairie area. Thank you!
Spacious room and great area near a lot of restaurants.
I want to thank you on behalf of our entire team for writing such a kind review of your visit. We strive to make each of our guests feel at home and we are glad that we were able to do so! The biggest compliment that we can receive is that you will be back, and we hope to see you again!
Convenient free parking. Navigation to location was a bit convoluted
Thank you so much for rating out hotel! We strive to wow every guest during their stay and we hope to wow you again soon!
The room wasn't exactly what we booked but still nice. Would have been perfect had the elevator been working and the pools heater fixed. Ran into maintenance and they said they "just didn't want to get to it", which was a little disappointing. Otherwise it was clean and we enjoyed our stay.
On behalf of the entire team, please accept my thanks for sharing your experience with us. I am truly sorry to hear that your stay was less than enjoyable. Reading what you experienced is certainly not what we strive for our guests to have. We appreciate you bringing this matter to our attention and helping us improve the stay experience we provide to our guests.
Very nice and spacious. The breakfast was good, the heated pool was a very nice amenity, and the staff was very polite and helpful. I will definitely be looking forward to staying at this hotel in the future.
I want to thank you on behalf of our entire team for writing such a kind review of your visit. We strive to make each of our guests feel at home and we are glad that we were able to do so! The biggest compliment that we can receive is that you will be back, and we are looking forward to it! Best Regards, David David Henson General Manager
Good hotel with friendly staff, clean rooms and good breakfast
I wanted to say thanks for your recent stay here at our hotel! I hope you felt at home. We can’t wait to welcome you home again soon!
Housekeeping staff was very nice and they did a wonderful job on our room. The room itself was nice, though the water pressure in the shower was low. Breakfast was disappointing. They often ran out of items and were slow to re-supply them, unless you asked them. One day, the grits ran out at at 8:30. When someone mentioned it at 9:00, they said that it would take too long to fix another batch, so they wouldn’t make more. How about putting out instant grits or oatmeal?
We are sorry we were not able to provide you with a better quality of service. This is not typical of our usual service and staff, and we are always looking for ways to improve our customer experience. We try hard to make sure all of our guests have a great stay as we are all about Satisfaction Guaranteed. We sincerely apologize that we were unable to accommodate you and your guests.
The hotel is located near whole foods, Asian food market, and even a big shopping center. The room is very spacious and the bed is comfortable. The only thing I am concerned is that the refrigerator has some noise.
Thank you so much for taking the time to review your stay with us! The entire team is glad to hear that you enjoyed everything our hotel has to offer. We sincerely hope that you will come back and see us again soon!
The keys to the room bevom deactivated easily, causing you to have to go the front desk for new ones.
Thank you for your most recent review of our hotel. We appreciate the feedback and use it to ensure we are exceeding our guests expectations. We certainly hope that you will come back and see us again when you are in the New Orleans area. Thank you again.
Thank you for taking the time to give us your positive feedback. I am very pleased to hear you enjoyed your time with us. We always strive to be our guests home away from home and it's great to hear when we succeed. I hope you come see us again soon, have a fantastic week!!!