Arrived to this hotel at 10pm to find we had no reservation. The reservation was suppose to be for Sat. May 29 thru June 2, 2021. I see on the posting here on the left that Orbitz has it listed as May 28, which is completely wrong. I do not know who is to blame for this error, Orbitz or the hotel, but it was a nightmare. Please call your hotel the day of or day before to confirm. It was a nerve-racking experience that someone should have called us about if a change was needed. A holiday weekend where all the other hotels in the area were booked. Beyond frantic.
NEVER again would i stay here. ONLY thing good about at this location was the TV and parking!
The customer service was Amazing definitely will be staying again love my room
Super friendly and helpful staff! Awesome pillows!
It was hard to figure out the layout of the building and where to park, but the woman at the front desk was very helpful, even at 2:30 in the morning.
It was quite and affordable. Clean and safe also. I only have two complaints, the three nights i was there i didn't get any towels or toilet paper.
It’s always great and convenient that’s where I stay anytime I’m in town visiting
It was nice and location was great. The bathroom was extremely inviting with a nice hot shower. There were some guests outside that got loud but I don't think they realized that you can hear in your room
The staff was pleasant and interior is clean. Our bed was comfortable and the shower was hot. There was a hot breakfast which was mediocre. The property appears to be a bit run down, but for the price it was okay.
Pros-Nice clean hotel. Breakfast was very good. Staff was good except the supervisor at front desk. She refused to let me speak with manager. Cons-Rooms smelled bad. Beds were horrible. I received a email after I had checked out they no longer had airport shuttle service. I figured it out while I was there and they said too bad basically. Only reason I booked this hotel. Management was not very good. Other employees were very good.
Nothing is interesting the property is very dirty.
Everything was great until we were packing and seen a roach! Hopefully we aren’t taking any home!
Fast check-in. Courteous staff. Parking near the room. Clean facility. Would recommend to a friend. The facility has every we needed for a comfortable stay.
The rooms were okay - bathroom was clean and beds were comfy enough; but we were treated terribly by the staff. Brittany Rabalais, the front office supervisor made rude comments that we should have booked with the hotel directly and not Orbitz; Though when I booked another day directly it cost $30 more; Also, Patrice at the front desk treated us like annoying beggars and refused to provide us with what should have been small complimentary water bottles, stating that they "can't just give those out whilly-nilly" It was truly ridiculous. Never had staff be so rude. Also, you can't get shuttle to cruise port from hotel -even though we called ahead of time and were told we could. When we got there, we tried and were told to call a cab!
We stay here several times a year!! We love it!!! We always stay in a suite in main building because there are five of us and the rooms are bigger!!
Country Inn & Suites by Radisson, Metairie (New Orleans), LA places you next to Metairie Business District and within a 10-minute walk of Lakeside Shopping Center. This 3-star hotel has 138 rooms and welcomes guests with free breakfast, an outdoor pool, and free in-room WiFi.
Free buffet breakfast is included with your stay and awaits you each morning.
All 138 rooms feature microwaves, refrigerators, and coffee makers. Guests can expect free WiFi and 40-inch flat-screen TVs with cable channels. Beds are dressed in premium bedding and bathrooms offer hair dryers and free toiletries. Other amenities include free local calls, safes, and ironing boards.
Guests of Country Inn & Suites by Radisson, Metairie (New Orleans), LA have access to an outdoor pool, a fitness center, and free WiFi in public areas. Free parking is included with your stay. The front desk has multilingual staff on hand 24/7 to help with luggage storage, tours or tickets, and dry cleaning/laundry. Additional amenities include a 24-hour business center, coffee/tea in a common area, and a computer station.
Arrived to this hotel at 10pm to find we had no reservation. The reservation was suppose to be for Sat. May 29 thru June 2, 2021. I see on the posting here on the left that Orbitz has it listed as May 28, which is completely wrong. I do not know who is to blame for this error, Orbitz or the hotel, but it was a nightmare. Please call your hotel the day of or day before to confirm. It was a nerve-racking experience that someone should have called us about if a change was needed. A holiday weekend where all the other hotels in the area were booked. Beyond frantic.
NEVER again would i stay here. ONLY thing good about at this location was the TV and parking!
Thank you for taking the time to complete the guest survey. On behalf of our entire staff at Country Inn & Suites by Radisson, Metairie (New Orleans), LA we apologize for the concerns you shared about your experience at this hotel. I have addressed your concerns with our team, and I assure you we are working diligently to ensure a similar situation does not occur again in the future. We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations. Sincerely, Kyra Dutton Front Office Supervisor Country Inn & Suites by Radisson, Metairie (New Orleans), LA
The customer service was Amazing definitely will be staying again love my room
Thank you for taking the time to complete the guest survey. We are pleased to see that you enjoyed your time at the hotel. On behalf of our entire staff at Country Inn & Suites by Radisson, Metairie (New Orleans), LA we thank you for your business and we hope to see you again when your travels bring you back to the area! Sincerely, Marvin Millon Front Office Manager Country Inn & Suites by Radisson, Metairie (New Orleans), LA
Super friendly and helpful staff! Awesome pillows!
Thank you for taking the time to complete the guest survey. We are pleased to see that you enjoyed your time at the hotel. On behalf of our entire staff at Country Inn & Suites by Radisson, Metairie (New Orleans), LA we thank you for your business and we hope to see you again when your travels bring you back to the area! Sincerely, Kyra Dutton Front Office Supervisor Country Inn & Suites by Radisson, Metairie (New Orleans), LA
It was hard to figure out the layout of the building and where to park, but the woman at the front desk was very helpful, even at 2:30 in the morning.
Thank you for taking the time to complete the guest survey. We are pleased to see that you enjoyed your time at the hotel. On behalf of our entire staff at Country Inn & Suites by Radisson, Metairie (New Orleans), LA we thank you for your business and we hope to see you again when your travels bring you back to the area! Sincerely, Kyra Dutton Front Office Supervisor Country Inn & Suites by Radisson, Metairie (New Orleans), LA
Thank you for taking the time to complete the guest survey. We are pleased to see that you enjoyed your time at the hotel. On behalf of our entire staff at Country Inn & Suites by Radisson, Metairie (New Orleans), LA we thank you for your business and we hope to see you again when your travels bring you back to the area! Sincerely, Marvin Millon Front Office Manager Country Inn & Suites by Radisson, Metairie (New Orleans), LA
It was quite and affordable. Clean and safe also. I only have two complaints, the three nights i was there i didn't get any towels or toilet paper.
Thank you for taking the time to complete the guest survey. We are pleased to see that you enjoyed your time at the hotel. On behalf of our entire staff at Country Inn & Suites by Radisson, Metairie (New Orleans), LA we thank you for your business and we hope to see you again when your travels bring you back to the area! Sincerely, Kyra Dutton Front Office Supervisor Country Inn & Suites by Radisson, Metairie (New Orleans), LA
It’s always great and convenient that’s where I stay anytime I’m in town visiting
Thank you for taking the time to complete the guest survey. We are pleased to see that you enjoyed your time at the hotel. On behalf of our entire staff at Country Inn & Suites by Radisson, Metairie (New Orleans), LA we thank you for your business and we hope to see you again when your travels bring you back to the area! Sincerely, Kyra Dutton Front Office Supervisor Country Inn & Suites by Radisson, Metairie (New Orleans), LA
Thank you for taking the time to complete the guest survey. On behalf of our entire staff at Country Inn & Suites by Radisson, Metairie (New Orleans), LA we apologize for the concerns you shared about your experience at this hotel. I have addressed your concerns with our team, and I assure you we are working diligently to ensure a similar situation does not occur again in the future. We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations. Sincerely, Marvin Millon Front Office Manager Country Inn & Suites by Radisson, Metairie (New Orleans), LA
Thank you for taking the time to complete the guest survey. On behalf of our entire staff at Country Inn & Suites by Radisson, Metairie (New Orleans), LA we apologize for the concerns you shared about your experience at this hotel. I have addressed your concerns with our team, and I assure you we are working diligently to ensure a similar situation does not occur again in the future. We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations. Sincerely, Marvin Millon Front Office Manager Country Inn & Suites by Radisson, Metairie (New Orleans), LA