It was nice and location was great. The bathroom was extremely inviting with a nice hot shower. There were some guests outside that got loud but I don't think they realized that you can hear in your room
The staff was pleasant and interior is clean. Our bed was comfortable and the shower was hot. There was a hot breakfast which was mediocre. The property appears to be a bit run down, but for the price it was okay.
Pros-Nice clean hotel. Breakfast was very good. Staff was good except the supervisor at front desk. She refused to let me speak with manager. Cons-Rooms smelled bad. Beds were horrible. I received a email after I had checked out they no longer had airport shuttle service. I figured it out while I was there and they said too bad basically. Only reason I booked this hotel. Management was not very good. Other employees were very good.
Nothing is interesting the property is very dirty.
Everything was great until we were packing and seen a roach! Hopefully we aren’t taking any home!
Fast check-in. Courteous staff. Parking near the room. Clean facility. Would recommend to a friend. The facility has every we needed for a comfortable stay.
The rooms were okay - bathroom was clean and beds were comfy enough; but we were treated terribly by the staff. Brittany Rabalais, the front office supervisor made rude comments that we should have booked with the hotel directly and not Orbitz; Though when I booked another day directly it cost $30 more; Also, Patrice at the front desk treated us like annoying beggars and refused to provide us with what should have been small complimentary water bottles, stating that they "can't just give those out whilly-nilly" It was truly ridiculous. Never had staff be so rude. Also, you can't get shuttle to cruise port from hotel -even though we called ahead of time and were told we could. When we got there, we tried and were told to call a cab!
We stay here several times a year!! We love it!!! We always stay in a suite in main building because there are five of us and the rooms are bigger!!
Clean and comfortable suite, easy parking, quiet and peace. good stuffs.
Excellent service. The staff provided clear information as to parking, direction to the room, etc. A security person was pm duty.
Would like to have had 2 chairs in room. Only had about 10 facial tissues in box. Pool wasn't heated. Specifically chosen this hotel for pool and breakfast Monday breakfast was awesome!
We had booked for two nights, but our first night the room was very musty smelling and we could not sleep, which was terrible after a long day of traveling. The AC made the room hot then cold all night. There was no way to get any fresh air in the room- the only window was a picture window that did not open. We decided we had to check out and asked for a refund for the night we would not use and were denied this. We were offered another room, but we did not want to spend another night there. Very unhappy with how we were treated. Will never stay there again.
Staff was friendly Breakfast was good Carpet in room had stains
Loved that breakfast was served on real plates and silverware. The showers were wonderful!
The facility was very nice. Stayed a cold weekend in February, but the pool area was beautifully kept. Complimentary breakfast was great. However, traveling with my elderly mother proved to be less than ideal since we were put in a room most inconvenient for her. The walk was an extremely long distance. We had to push her around on her walker.
nice clean and updated, very pretty hotel. The location was fantastic, right off the interstate. it was centrally located to all the major tourist areas. Everything was within a 10 minute drive from where we needed to go.
Country Inn & Suites by Radisson, Metairie (New Orleans), LA places you next to Metairie Business District and within a 10-minute walk of Lakeside Shopping Center. This hotel has 138 rooms and welcomes guests with conveniences like free breakfast, an outdoor pool, and free in-room WiFi.
Free buffet breakfast is included with your stay and awaits you each morning.
All 138 rooms feature microwaves, refrigerators, and coffee makers. Guests can expect free WiFi and 40-inch flat-screen TVs with cable channels. Bathrooms offer hair dryers and free toiletries. Other amenities include free local calls, free bottled water, and safes.
Guests of Country Inn & Suites by Radisson, Metairie (New Orleans), LA have access to an outdoor pool, a fitness center, and free WiFi in public areas. Limited parking is available. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include a 24-hour business center, coffee/tea in a common area, and a computer station.
It was nice and location was great. The bathroom was extremely inviting with a nice hot shower. There were some guests outside that got loud but I don't think they realized that you can hear in your room
Thank you for taking the time to complete the guest survey. I have addressed your concerns with our team, and I assure you we are working diligently to ensure a similar situation does not occur again in the future. We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations. Sincerely, Kyra Dutton Front Office Supervisor
The staff was pleasant and interior is clean. Our bed was comfortable and the shower was hot. There was a hot breakfast which was mediocre. The property appears to be a bit run down, but for the price it was okay.
Thank you for taking the time to complete the guest survey. We are pleased to see that you enjoyed your time at the hotel. On behalf of our entire staff at Country Inn & Suites by Radisson, Metairie (New Orleans), LA we thank you for your business and we hope to see you again when your travels bring you back to the area! Sincerely, Kyra Dutton Front Office Supervisor Country Inn & Suites by Radisson, Metairie (New Orleans), LA
Pros-Nice clean hotel. Breakfast was very good. Staff was good except the supervisor at front desk. She refused to let me speak with manager. Cons-Rooms smelled bad. Beds were horrible. I received a email after I had checked out they no longer had airport shuttle service. I figured it out while I was there and they said too bad basically. Only reason I booked this hotel. Management was not very good. Other employees were very good.
Thank you for taking the time to complete the guest survey. I have addressed your concerns with our team, and I assure you we are working diligently to ensure a similar situation does not occur again in the future. We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations. Sincerely, Kyra Dutton Front Office Supervisor
Nothing is interesting the property is very dirty.
Thank you for taking the time to complete the guest survey. On behalf of our entire staff at Country Inn & Suites by Radisson, Metairie (New Orleans), LA we apologize for the concerns you shared about your experience at this hotel. I have addressed your concerns with our team, and I assure you we are working diligently to ensure a similar situation does not occur again in the future. We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations. Sincerely, Kyra Dutton Front Office Supervisor Country Inn & Suites by Radisson, Metairie (New Orleans), LA
Everything was great until we were packing and seen a roach! Hopefully we aren’t taking any home!
Thank you for taking the time to complete the guest survey. On behalf of our entire staff at Country Inn & Suites by Radisson, Metairie (New Orleans), LA we apologize for the concerns you shared about your experience at this hotel. I have addressed your concerns with our team, and I assure you we are working diligently to ensure a similar situation does not occur again in the future. We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations. Sincerely, Marvin Millon Front Office Manager Country Inn & Suites by Radisson, Metairie (New Orleans), LA
Fast check-in. Courteous staff. Parking near the room. Clean facility. Would recommend to a friend. The facility has every we needed for a comfortable stay.
Thank you for taking the time to complete the guest survey. We are pleased to see that you enjoyed your time at the hotel. On behalf of our entire staff at Country Inn & Suites by Radisson, Metairie (New Orleans), LA we thank you for your business and we hope to see you again when your travels bring you back to the area! Sincerely, Marvin Millon Front Office Manager Country Inn & Suites by Radisson, Metairie (New Orleans), LA
Thank you for taking the time to complete the guest survey. We are pleased to see that you enjoyed your time at the hotel. On behalf of our entire staff at Country Inn & Suites by Radisson, Metairie (New Orleans), LA we thank you for your business and we hope to see you again when your travels bring you back to the area! Sincerely, Marvin Millon Front Office Manager Country Inn & Suites by Radisson, Metairie (New Orleans), LA
The rooms were okay - bathroom was clean and beds were comfy enough; but we were treated terribly by the staff. Brittany Rabalais, the front office supervisor made rude comments that we should have booked with the hotel directly and not Orbitz; Though when I booked another day directly it cost $30 more; Also, Patrice at the front desk treated us like annoying beggars and refused to provide us with what should have been small complimentary water bottles, stating that they "can't just give those out whilly-nilly" It was truly ridiculous. Never had staff be so rude. Also, you can't get shuttle to cruise port from hotel -even though we called ahead of time and were told we could. When we got there, we tried and were told to call a cab!
We stay here several times a year!! We love it!!! We always stay in a suite in main building because there are five of us and the rooms are bigger!!
Thank you for taking the time to complete the guest survey. We are pleased to see that you enjoyed your time at the hotel. On behalf of our entire staff at Country Inn & Suites by Radisson, Metairie (New Orleans), LA we thank you for your business and we hope to see you again when your travels bring you back to the area! Sincerely, Marvin Millon Front Office Manager Country Inn & Suites by Radisson, Metairie (New Orleans), LA
Thank you for taking the time to complete our guest satisfaction survey. We are pleased to see that you enjoyed your time at the hotel. On behalf of our entire staff at Country Inn & Suites by Radisson, Metairie (New Orleans), LA we thank you for your business and we hope to see you again when your travels bring you back to the area! Sincerely, Brittany Rabalais Front Office Supervisor Country Inn & Suites by Radisson, Metairie (New Orleans), LA