The property is well maintained. Nice curb appeal!
Room was clean, as well as entire property. Breakfast was good.
Our go to Hotel when visiting New Orleans.
Particularly appreciated the friendlines and efficiency of Debra S. at the breakfast bar.
The rooms are beautiful and very clean. I did have a problem with my first room. The deadbolt on the door was broken. It was very hard for me to open from the inside and at one point, a maintenance person had to use a crowbar to get me into the room. They said they had fixed it, but when I returned, the door was stuck again. The desk clerk said that since it was the weekend, there was nothing she could do. She could move me to another hotel (but all my stuff was locked in the room). She was extremely rude to me. They did get me in after about 45 minutes and switched me to another- larger-room. They told me they bumped someone to give me this room. I didn't think they should have told me that as it made me feel bad. I spoke to the manager the next day and she was very attentive to my problem and said she would speak to the employee. The rest of the staff was extremely pleasant. I would stay there again.
It's very qipuiet and cozy and have a good codition to walk around. But it is now partly under construction.
Great room with a fireplace, very large and clean. Location a bit difficult to find and to get to though. Good hot breakfast. Accommodating staff. Fast check-in and out. Nice place, felt safe. Good restaurants nearby.
the first danger for travelers was that it was multiple buildings, not one enclosed compound. The second was that the outside door on one of the building was wide open and would not lock or stay closed. The third was that on my second night there in my second floor room, the window was propped open with a non-Marriott rag and the window curtains were closed upon my return to the room. i.e. had I never checked, I would never have known the room had unsecured access. The front desk seemed unconcerned when I notified them, so I set up an obstacle course and left the tv on and slept with a knife by my bed. As a Gold card member I will be sure to check in the future that safety measures are sufficient at whatever Marriott I happen to have to stay at for any trip
Just great what can I say we really had fun in the pool and the kids loved the hot tub
I love this hotel! It's a few minutes away from the French Quarters which was perfect for me. The staff was friendly, room was very clean. We were on the third floor pool side. Didn't hear anything from the other residents in the pool. Close to shopping mall and nice restaurant's without the tourist prices. Can't wait to go back again.
Great stay!! With the family very clean and no bad smell
I thought the room was overpriced. I tried to get a senior discount, but was told I would have to deal with the main office. I thought $13.95 for breakfast was too high. I imagine the food was good; however, I thought that was too much to pay since my room was too high for my budget. I stayed there because I attended a bridal shower for my grand-daughter. I live four hours away and at my age going and coming the same day was a little too much.
My wife, four girl and I had a wonderful stay. This was minutes from everything. The rooms were clean and the free breakfast was always good. The staff helped out with every need. For a large family we will be using the hotel again. Definitely worth the value.
We enjoyed our stay at The Residence Inn in Metarie. It is a great value. The rooms were adequate for our needs. The breakfast was above average for this type of hotel. We were there during Mardi Gras but there was plenty of food for breakfast and the staff was very friendly. It is an easy drive to the CBD. I would highly recommend this hotel if you are looking for a comfortable place to stay with a friendly staff.
Stayed here for a cheer competition at the New Orleans convention center March 2012. Only about 10 minutes away from downtown. Located about a block away from the interstate, so very easy access. Breakfast was phenomenal both days. Desk staff very cordial and helpful. If you do not want to pay $300+/night downtown, this is the place to stay if you have a family.
This was a last minute booking for me as my husband's flight home from Israel was changed. I didn't know what to expect but the Residence Inn has now become our go to New Orleans getaway spot.
Residence Inn by Marriott New Orleans Metairie places you next to Metairie Business District and within 2 miles (3 km) of Lakeside Shopping Center. This 120-room, 3-star hotel welcomes guests with conveniences like an outdoor pool, free self parking, and a fitness center.
Start your day off right with a free buffet breakfast. For a nice break, mingle with other guests at the free manager's reception.
The 120 accommodations feature kitchens and space to spread out with sitting areas. Guests can expect to find flat-screen TVs with cable channels and pay movies. Bathrooms offer hair dryers and free toiletries. Sofa beds, coffee makers, and free local calls are other standard amenities. Housekeeping is available on request.
At Residence Inn by Marriott New Orleans Metairie, guests enjoy an outdoor pool, a fitness center, and a spa tub. You can take advantage of free parking if you drive. The 24-hour front desk has staff standing by to help with securing valuables and dry cleaning/laundry. Additional amenities include free WiFi in public areas, a meeting room, and a 24-hour business center.
The property is well maintained. Nice curb appeal!
Thank you for the great feedback!
Thank you for staying at the Metairie Residence Inn hotel.
Thank you for your feedback. We appreciate it.
Room was clean, as well as entire property. Breakfast was good.
Thank you for staying with us and the great feedback.
Thank you for staying with us.
Our go to Hotel when visiting New Orleans.
Particularly appreciated the friendlines and efficiency of Debra S. at the breakfast bar.
The rooms are beautiful and very clean. I did have a problem with my first room. The deadbolt on the door was broken. It was very hard for me to open from the inside and at one point, a maintenance person had to use a crowbar to get me into the room. They said they had fixed it, but when I returned, the door was stuck again. The desk clerk said that since it was the weekend, there was nothing she could do. She could move me to another hotel (but all my stuff was locked in the room). She was extremely rude to me. They did get me in after about 45 minutes and switched me to another- larger-room. They told me they bumped someone to give me this room. I didn't think they should have told me that as it made me feel bad. I spoke to the manager the next day and she was very attentive to my problem and said she would speak to the employee. The rest of the staff was extremely pleasant. I would stay there again.
It's very qipuiet and cozy and have a good codition to walk around. But it is now partly under construction.
Thank you for staying with us.