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Extended Stay America - Shelton - Fairfield County

2.5 out of 5.0

Recent guest reviews

I noticed towels with hair and small spots on them and a little on some of the sheets. The room was very dusty. I had to ask for pots and pans etc to be brought up so I am not sure why they have a kitchen and nothing was prepared and the soap were small packetcs to wash dishes so I had to use them all (4-5) to get a load done in the sink. But what was more shokcing was the it was suppose to be 6 degress out that night and to my surprise the heater was blowing cool air for the last 6 hours. Then it went to lukewarm on the highest setting of 90 degress. I had to keep my sweater/coat for a bit and I took a hot shower before bed to help. I get cold easily and they tried to show me another room and the heater was just as bad if not worse. I was told a lot of people had the same complaint that day. I decided to leave early morning a few hours before check out because I came there to get work done and I was not going to spend it packing up from room to room and being cold. I unfortunately did not get all my work done due to the uncomfortable stay. Still waiting my refund for the next day I was not there, but no one can ever find the manager. The bed was like a rock and breakfast: dont expect fresh fruits or eggs. They only had oatmeal packages and coffee--not of which I could have because of my food allergies anyway. I wont ever stay there again. My friend brought me dinner when I arrived and he also complained about the heater blowing only cool air again around 11pm.

Breakfast provided should not be called breakfast. Coffee and granola bars is not a breakfast in my book. Doors slam when closed and can be heard from neighbors.

The woman at the front desk was amazing and very friendly. The room was clean but the bed was hard as a rock, only got 3hrs sleep. Recommend the hotel if your need one in a pinch or athe a good rate.

We had a full kitchen at our disposal, however! there were no dishes, glasses, utensils, pots, or pans of anything! We had a late check in and couldn't get what was needed! Very Disappointed!!!

I needed to stay in Shelton area for 2 days and the girl at the desk was very helpful when I needed a fax done later on the night.

I had gone there for a week long business trip. It was a good stay with kitchen. However, could have been better if they had hot breakfast.

Love the customer service, staff and rooms!! Super clean and comfortable.

This would be a good place to stay for an extended amount of time. Rooms are very clean and staff very nice.

Clean; friendly staff; walls are a little thin, but not too bad; great location down the road from several shopping plazas; fitness center is down the street and not inside the hotel (a little deceiving);

Very relaxing and clean. Made me feel like I was home.

When stayed in past seemed more family now a lot of strange people felt unsafe at times

It was not bad at all. I enjoyed the time spent there and i will love to stay in that hotel again

My husband and I stay here occasionally to have a peaceful night without the kids. We are very pleased on the location and rooms however the cable tv can def be better not alot of channels to choose from.

It was ok, it's good for the price and location. The room was clean and the stuff was helpful, It was just your average hotel if you are looking in that price range. I would definitely recommend it for someone that's just staying for a day or 2 on business.

The hotel was comfortable across the board. From the staff to its cleaniness it was ideal. It is convinent that breakfast is in included. Would return back.

I really like this hotel because it comfortable and clean. They have all the amenities that I need not to mention good food very close by if I don't feel like cooking. Lines are always clean and fresh an tub is clean enough to take a shower where as a lot of hotels are so lucky.

Great service.. Very comfortable.. All amenities available.. I would definitely stay here again..

Everything was clean. People were nice and helpful. Would reccomend

Excellent stay super clean rooms. Will book again. Only thing negative is no breakfast available. Just dried oatmeal lol.

Would definitely come back to this hotel. Clean rooms.

945 Bridgeport Ave Shelton CT

Room options

Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking

King 1 | Sleeps 4

Studio, 1 Queen Bed, Smoking

Queen 1 | Sleeps 2

Studio, 2 Queen Beds, Non Smoking

Queen 2 | Sleeps 4

Studio, 2 Queen Beds, Smoking

Queen 2 | Sleeps 4

Guest reviews for Extended Stay America - Shelton - Fairfield County

Everyone (3) Business (12) Couples (11) Family (6) Other (5) Friends (1)
2

won't return

Everyone

I noticed towels with hair and small spots on them and a little on some of the sheets. The room was very dusty. I had to ask for pots and pans etc to be brought up so I am not sure why they have a kitchen and nothing was prepared and the soap were small packetcs to wash dishes so I had to use them all (4-5) to get a load done in the sink. But what was more shokcing was the it was suppose to be 6 degress out that night and to my surprise the heater was blowing cool air for the last 6 hours. Then it went to lukewarm on the highest setting of 90 degress. I had to keep my sweater/coat for a bit and I took a hot shower before bed to help. I get cold easily and they tried to show me another room and the heater was just as bad if not worse. I was told a lot of people had the same complaint that day. I decided to leave early morning a few hours before check out because I came there to get work done and I was not going to spend it packing up from room to room and being cold. I unfortunately did not get all my work done due to the uncomfortable stay. Still waiting my refund for the next day I was not there, but no one can ever find the manager. The bed was like a rock and breakfast: dont expect fresh fruits or eggs. They only had oatmeal packages and coffee--not of which I could have because of my food allergies anyway. I wont ever stay there again. My friend brought me dinner when I arrived and he also complained about the heater blowing only cool air again around 11pm.

By , from shelton ct on Dec 18, 2016

3

not on par with hilton garden or hampton

Everyone

Breakfast provided should not be called breakfast. Coffee and granola bars is not a breakfast in my book. Doors slam when closed and can be heard from neighbors.

By on Aug 29, 2016

3
Everyone

The woman at the front desk was amazing and very friendly. The room was clean but the bed was hard as a rock, only got 3hrs sleep. Recommend the hotel if your need one in a pinch or athe a good rate.

By on Apr 8, 2016

2

drum corp. wkend trip

Families

We had a full kitchen at our disposal, however! there were no dishes, glasses, utensils, pots, or pans of anything! We had a late check in and couldn't get what was needed! Very Disappointed!!!

By on Sep 1, 2015

4

convienent location for me

Singles

I needed to stay in Shelton area for 2 days and the girl at the desk was very helpful when I needed a fax done later on the night.

By on Aug 21, 2015

4

good business trip

BusinessTravelers

I had gone there for a week long business trip. It was a good stay with kitchen. However, could have been better if they had hot breakfast.

By on Jul 15, 2015

5

day trip

Couples

Love the customer service, staff and rooms!! Super clean and comfortable.

By on Apr 6, 2015

5

business trip

BusinessTravelers

This would be a good place to stay for an extended amount of time. Rooms are very clean and staff very nice.

By on Mar 10, 2015

3

good value

BusinessTravelers

Clean; friendly staff; walls are a little thin, but not too bad; great location down the road from several shopping plazas; fitness center is down the street and not inside the hotel (a little deceiving);

By on Sep 6, 2014

4

awesome place!

BusinessTravelers

Very relaxing and clean. Made me feel like I was home.

By on Jul 12, 2014