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Recent guest reviews

The entrance door going into back hall where the elevator entrance is was awkward. The steps are narrow.

The hotel itself is very nice and clean. Our frustration came when we requested housekeepung and they made oir bed and left clean towels but didnt take out our trash. We reached out to the front desk for additional towels snd trash pick-up. The next day we saw hiusekeeping in the halls, lefy for a few hours and came back to an unclean room with no new towels and no trash pickup. When i called again, i was told that we had our Do Not Disturb tag on the foor, which we didn't and if i wanted fresh towels i could come down and pick them up. WHAT??? The only clerk that gave us the time of day was the nighttime clerk. The daytime gal would NEVER make eye contact and seemed more annoyed than anything else. The hotel itself is nice and clean and the breakfast is grrat for grab-and-go.

Since there are not any extended stay hotels in Muncie, this hotel was perfect because it has a kitchenette and the room was nice. I also loved that they cleaned my room every day!

Good

This is a preferred hotel when I come to Muncie. It is convenient and very comfortable. Not as much this trip. Room was musty particularly the closet. Carpet was dirty. I walked around in my socks and after just a short time the socks were as if I had walked the parking lot. Towels were hard and dry. Unexpectedly noisy but I assume that was because of the Ball State football game. I faced some issues this trip that had nothing to do with the hotel. Because of those issues I may not return but with a few touch-ups and attention to detail corrections I will continue to recommend Comfort Inn to other travelers to Muncie.

Needs some updating. room was clean and comfortable but the carpet is worn and needs to be replaced.

Room and facility were clean and updated. Staff was willing give extra shampoo and conditioners. Breakfast area was clean and food was great. The hotel was full butter room was still quiet.

I made a reservation at the Comfort Inn in Muncie Indiana about a month before my trip. When we got there I had a complication that meant I could not be there the first night. I called the Comfort Inn & told them about my problem. They reassured me that I didn't have a problem and that I could come in the next day. When we arrived the next day we were told our reservation was gone. We tried to get the lady at the desk to explain it to us, to no avail. We were also informed that our reservation money would not be returned. All the hotels in the area were full including the comfort inn so we left. As a result of this I will never even consider staying at a comfort inn or any other associated hotels.

The room was clean and the price was decent. Breakfast wasn't great, although they made a great effort.

One night stay in a suite. Met expectations. Pleasant staff.

Wallpaper needs repair throughout facility. Pool was unkempt with lots of hair floating about! Breakfast area is too small with many broken items - juice dispensor, waffle maker. Food selection was so-so and we had much better at other location in Muncie.

Perfect for an overnight stay. Comfortable and quiet.

This motel is a convenient place to stay when I come back to Indiana to visit my Dad who is in a health care center in Muncie.

Stayed there for recent business trip again. I will be back.....

Stayed there AGAIN for the recent biz trip in Muncie.

Was there for a business trip. Third time stayed and keep coming back. Too bad vending machines are only located on 1st floor.

The cleanliness was excellent. Beds were comfortable. The bathroom was rather small. I felt I could have done better for the price I paid. I would not stay here again unless it was the only place available.

It is a good and nice hotel. Stayed couple of times before as well. Their Wifi signal is very weak. Signal keep drops on your smart phone. This time I had to fight with spiders. I think I killed 3~4 spiders in one night.

Hotel appears to be new and still in good shape. Would stay there again.

N Marleon Dr Muncie IN

Hotel highlights

  • Free self-serve breakfast
  • Free WiFi in rooms and public areas
  • Free uncovered self parking
  • Indoor pool

Located within a mile (2 km) of Ball State University, Comfort Inn & Suites Muncie is within 2 miles (3 km) of Scheumann Stadium. This 48-room hotel has conveniences like free breakfast, an indoor pool, and free in-room WiFi.


Dining

Free self-serve breakfast is served each morning from 6:30 AM to 9:30 AM.


Rooms

Guests can expect free WiFi and 32-inch flat-screen TVs with digital channels. Pillowtop beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Microwaves, coffee makers, and free local calls are also available.


Property features

Guests of Comfort Inn & Suites Muncie have access to an indoor pool, a gym, and free WiFi in public areas. If you drive, put free parking to good use. The 24-hour front desk has multilingual staff ready to help secure valuables, and answer any questions about the area. Additional amenities include coffee/tea in a common area, free newspapers, and laundry facilities.

Room options

Double Room, 2 Double Beds, Non Smoking, Kitchenette

2 Double Beds | Sleeps 4

Room, 1 King Bed, Accessible, Non Smoking

1 King Bed | Sleeps 2

Double Room, 2 Double Beds, Non Smoking

2 Double Beds | Sleeps 4

Suite, Non Smoking

1 King Bed | 1 Double Sofa Bed | Sleeps 4

Guest reviews for Comfort Inn & Suites Muncie

Everyone (8) Couples (4) Business (5) Family (7) Other (1) Friends (1)
4
Partner Couples

The entrance door going into back hall where the elevator entrance is was awkward. The steps are narrow.

By on Jun 12, 2022

Review comment responded on Jun 13, 2022

Thank you for your feedback!!

3
Family

The hotel itself is very nice and clean. Our frustration came when we requested housekeepung and they made oir bed and left clean towels but didnt take out our trash. We reached out to the front desk for additional towels snd trash pick-up. The next day we saw hiusekeeping in the halls, lefy for a few hours and came back to an unclean room with no new towels and no trash pickup. When i called again, i was told that we had our Do Not Disturb tag on the foor, which we didn't and if i wanted fresh towels i could come down and pick them up. WHAT??? The only clerk that gave us the time of day was the nighttime clerk. The daytime gal would NEVER make eye contact and seemed more annoyed than anything else. The hotel itself is nice and clean and the breakfast is grrat for grab-and-go.

By , from Bakersfield on Sep 15, 2021

Review comment responded on Sep 20, 2021

Allow me to apologize on behalf of our hotel for failing to meet your expectations on your recent visit. I have shared your feedback with my entire team to ensure we handle these types of situations differently in the future. Again, thank you for your time and valuable feedback. We sincerely appreciate it and hope you will give us another chance to provide you with superior service and accommodations on your next visit to Muncie.

5
Business Business

Since there are not any extended stay hotels in Muncie, this hotel was perfect because it has a kitchenette and the room was nice. I also loved that they cleaned my room every day!

By on Feb 20, 2021

Review comment responded on Feb 22, 2021

Thank you for choosing to stay with us while you were in Muncie for business. We're glad to hear that you really enjoyed our kitchenette rooms and that our housekeeping staff cleaned your room everyday. We greatly appreciate the 5 out of 5 rating and we look forward to having you back again in the near future. Hope you have a wonderful day and stay safe!

5
Everyone

By on Jul 14, 2020

Review comment responded on Jul 15, 2020

Thank you for choosing to stay with us during your visit to Muncie. We greatly appreciate the 5 out of 5 rating from your previous stay!! When we see perfect ratings like that it means a lot to us because it shows us that we must be doing something right and our guests are noticing that. Thank you again and we look forward to seeing you back here in the near future. Have a wonderful day and stay safe!

5
Everyone

Good

By on Jul 5, 2020

Review comment responded on Jul 6, 2020

Thank you for choosing to stay with us during your visit to Muncie. We greatly appreciate the 5 out of 5 rating from your previous stay!! It means a lot to us to see that we got a perfect rating from you. Thank you again and we look forward to having you back again soon! Have a great day!

3
Everyone

This is a preferred hotel when I come to Muncie. It is convenient and very comfortable. Not as much this trip. Room was musty particularly the closet. Carpet was dirty. I walked around in my socks and after just a short time the socks were as if I had walked the parking lot. Towels were hard and dry. Unexpectedly noisy but I assume that was because of the Ball State football game. I faced some issues this trip that had nothing to do with the hotel. Because of those issues I may not return but with a few touch-ups and attention to detail corrections I will continue to recommend Comfort Inn to other travelers to Muncie.

By on Sep 8, 2018

Review comment responded on Sep 10, 2018

Thank you for choosing to stay with us and we're glad to hear that we're your preferred hotel to stay whenever you're in town. Please accept my sincere apologies about the carpet. We are actually waiting on delivery of our new carpet to be installed and should be hopefully within the next couple of weeks. I know that's one of our biggest issues right now and we're fixing it. I hope that you'll continue to stay with us and earn back your trust. Thank you again and see you soon. Have a wonderful day!

3
Everyone

Needs some updating. room was clean and comfortable but the carpet is worn and needs to be replaced.

By on Aug 22, 2018

Review comment responded on Aug 24, 2018

Thank you for choosing to stay with us during your visit to Muncie. We are actually in the process of getting new carpet, just waiting for the carpet to arrive. Glad to hear that your room was clean and you had a comfortable stay with us. Thank you again for being our guest and we'll see you again in the future. Have a wonderful day!

5
Everyone

Room and facility were clean and updated. Staff was willing give extra shampoo and conditioners. Breakfast area was clean and food was great. The hotel was full butter room was still quiet.

By on Mar 1, 2018

Review comment responded on Mar 5, 2018

Thank you for choosing to stay with us here at the Comfort Inn & Suites. We're glad that you had a good stay with us and that you enjoyed our breakfast and clean rooms. Thank you for the terrific survey you gave us because that means a lot to us. We look forward to seeing you again in the near future and have a wonderful day!

1

i didn't even get to stay there!

Everyone

I made a reservation at the Comfort Inn in Muncie Indiana about a month before my trip. When we got there I had a complication that meant I could not be there the first night. I called the Comfort Inn & told them about my problem. They reassured me that I didn't have a problem and that I could come in the next day. When we arrived the next day we were told our reservation was gone. We tried to get the lady at the desk to explain it to us, to no avail. We were also informed that our reservation money would not be returned. All the hotels in the area were full including the comfort inn so we left. As a result of this I will never even consider staying at a comfort inn or any other associated hotels.

By , from Texas on Aug 28, 2017

Review comment responded on Aug 29, 2017

I'm very sorry that this had happened. I have refunded your reservation with us and I do sincerely apologize that this inconvenience occurred. I'm also sorry that you won't consider staying with us again. I hope you have a wonderful rest of your day.

4

nice place for a short stay

Everyone

The room was clean and the price was decent. Breakfast wasn't great, although they made a great effort.

By on Oct 17, 2016

Review comment responded on Oct 24, 2016

Thank you for staying with us during your visit to Ball State and Taylor Universities. Please accept my sincere apologies for not exceeding your expectations for our breakfast. All feedback on improving our hotel is greatly appreciated and looked into. I'm glad to hear that you liked our clean rooms and our decent prices. Thank you again for staying with us and see you soon!

Comfort Inn & Suites Muncie

3400 N Marleon Dr, Muncie, IN 47304
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