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Comfort Inn & Suites Muncie

2.5 out of 5.0

Recent guest reviews

I made a reservation at the Comfort Inn in Muncie Indiana about a month before my trip. When we got there I had a complication that meant I could not be there the first night. I called the Comfort Inn & told them about my problem. They reassured me that I didn't have a problem and that I could come in the next day. When we arrived the next day we were told our reservation was gone. We tried to get the lady at the desk to explain it to us, to no avail. We were also informed that our reservation money would not be returned. All the hotels in the area were full including the comfort inn so we left. As a result of this I will never even consider staying at a comfort inn or any other associated hotels.

The room was clean and the price was decent. Breakfast wasn't great, although they made a great effort.

One night stay in a suite. Met expectations. Pleasant staff.

Wallpaper needs repair throughout facility. Pool was unkempt with lots of hair floating about! Breakfast area is too small with many broken items - juice dispensor, waffle maker. Food selection was so-so and we had much better at other location in Muncie.

Perfect for an overnight stay. Comfortable and quiet.

This motel is a convenient place to stay when I come back to Indiana to visit my Dad who is in a health care center in Muncie.

Stayed there for recent business trip again. I will be back.....

Stayed there AGAIN for the recent biz trip in Muncie.

Was there for a business trip. Third time stayed and keep coming back. Too bad vending machines are only located on 1st floor.

The cleanliness was excellent. Beds were comfortable. The bathroom was rather small. I felt I could have done better for the price I paid. I would not stay here again unless it was the only place available.

It is a good and nice hotel. Stayed couple of times before as well. Their Wifi signal is very weak. Signal keep drops on your smart phone. This time I had to fight with spiders. I think I killed 3~4 spiders in one night.

Hotel appears to be new and still in good shape. Would stay there again.

Staff was awesome room was clean not a bad place to stay.

Everything went great here. We will stay again. Thanks, Sam and Joanie Hinds

Everything was great. Had a great time. My 9 year old enjoyed swimming in the pool.

The hotel was in a good location for our purposes. There was an Acquire the Fire conference in town (which we were there for too)so the hotel was full of youth who naturally were a little noisy. Other than that the hotel was clean, the staff friendly and the breakfast adequate.

We have stayed here several times and have had good experiences each time. Everyone is friendly and they're even starting to remember my granddaughter!

We usually try to stay at Comfort Inns because they are always clean. The rooms had a microwave, fridge & coffee pot. The staff was very pleasant & efficient.

Muncie Comfort Inn was a wonderful choice for our overnight stay. The new hotel was neat and clean, the heat worked WONDERFULLY, the breakfast was awesome and the staff were top notch! We stayed in an accessible room which worked well for my friend in a wheelchair. The only disadvantage was that she could not shower without a shower chair. We did not ask at the front desk for one, yet we did not travel with one either. It might be a consideration should the hotel be open to serving guests with such a need.

Room options

Suite, 1 King Bed with Sofa bed, Non Smoking

King 1 | Full 1 | Sleeps 4

Double Room, 2 Double Beds, Non Smoking, Kitchenette

Full 2 | Sleeps 4

Guest reviews for Comfort Inn & Suites Muncie

Everyone (3) Couples (3) Business (5) Family (6) Other (1) Friends (1)
1

i didn't even get to stay there!

Everyone

I made a reservation at the Comfort Inn in Muncie Indiana about a month before my trip. When we got there I had a complication that meant I could not be there the first night. I called the Comfort Inn & told them about my problem. They reassured me that I didn't have a problem and that I could come in the next day. When we arrived the next day we were told our reservation was gone. We tried to get the lady at the desk to explain it to us, to no avail. We were also informed that our reservation money would not be returned. All the hotels in the area were full including the comfort inn so we left. As a result of this I will never even consider staying at a comfort inn or any other associated hotels.

By , from Texas on Aug 28, 2017

Review comment responded on Aug 29, 2017

I'm very sorry that this had happened. I have refunded your reservation with us and I do sincerely apologize that this inconvenience occurred. I'm also sorry that you won't consider staying with us again. I hope you have a wonderful rest of your day.

4

nice place for a short stay

Everyone

The room was clean and the price was decent. Breakfast wasn't great, although they made a great effort.

By on Oct 17, 2016

Review comment responded on Oct 24, 2016

Thank you for staying with us during your visit to Ball State and Taylor Universities. Please accept my sincere apologies for not exceeding your expectations for our breakfast. All feedback on improving our hotel is greatly appreciated and looked into. I'm glad to hear that you liked our clean rooms and our decent prices. Thank you again for staying with us and see you soon!

4

nice hotel off a strip highway

Everyone

One night stay in a suite. Met expectations. Pleasant staff.

By on Jul 25, 2016

Review comment responded on Jan 1, 1970

Thank you for choosing to stay with us during your visit to the area. We do get daily newspapers delivered in the morning. We get 15 USA Today's delivered. I'm sorry that the Internet was slow during your stay. Please accept my sincere apologizes. I'm glad to hear that you appreciated our clean facility and our friendly front desk staff. Thank you again and have a wonderful day!

2

our grandson's dedication.

Families

Wallpaper needs repair throughout facility. Pool was unkempt with lots of hair floating about! Breakfast area is too small with many broken items - juice dispensor, waffle maker. Food selection was so-so and we had much better at other location in Muncie.

By on Nov 17, 2015

4

comfort inn

Couples

Perfect for an overnight stay. Comfortable and quiet.

By on Aug 24, 2015

5

loved my room. hope to get the same room again.

Singles

This motel is a convenient place to stay when I come back to Indiana to visit my Dad who is in a health care center in Muncie.

By on Aug 3, 2015

5

returning to same place

BusinessTravelers

Stayed there for recent business trip again. I will be back.....

By on Mar 12, 2015

5

was good

BusinessTravelers

Stayed there AGAIN for the recent biz trip in Muncie.

By on Oct 17, 2014

4

on business trip

BusinessTravelers

Was there for a business trip. Third time stayed and keep coming back. Too bad vending machines are only located on 1st floor.

By on Dec 14, 2013

3

very ordinary

Couples

The cleanliness was excellent. Beds were comfortable. The bathroom was rather small. I felt I could have done better for the price I paid. I would not stay here again unless it was the only place available.

By on Jul 26, 2013