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Recent guest reviews

Our room was on the west side of the 12th floor, so we had a really cool view of the city, the channel that leads to the marina, and of course Lake Michigan. On a clear day we could even see Chicago across the lake!

The service was great and my husband and I enjoyed ourselves for our anniversary. I’m glad he decided to come here. Love it 😊

Great stay. Just don’t stay in a smoking room if you don’t smoke. The smell is a bit much!

Our reservation was lost because we were booked into the section of the building that had been closed. We stood there 20 minutes waiting for them to figure it out. Every place but our room, thankfully, reeked of smoke. We had to pay a service fee if $11 a night but there are no services because of Covid19. Nothing open but the casino, of course.

This hotel need to be retrain all there employer.The employer is very rue and harrassing.

The hotel itself was clean and staff was nice. My two complaints were that the spa being closed was not mentioned on the website, and the hotel itself smelled bad kind of like smoke and body odor. We were on a non smoking floor but the entire floor and the room still smelled bad. I realize that there is smoking allowed in a good portion of the hotel. Just didnt expect the smell to be everywhere.

If you stay in the Spa tower the pool is on the other side and you have to walk thru the lobby of the casino to get there. Other than that, its beautiful!

One of my coworkers had two employees from the hotel walk into his guest room at 1:30 in the morning asking who he was. The hotel had placed my coworker in the wrong room and that was how they dealt with it. They apologized and did not charge him for the room. If that would have happened to me, I would have been furious. I will not stay in this hotel again because of how they treat their guests.

The stay was pretty cool. The shower was leaking other than that pretty cool stay.

Room could have been cleaner. Food cost is high and for the quality of the food. Very slow check in.

The layout of the building and the rooms are very good!

Requested non-smoking rooms and was given a smoking room and was told rather snarkily by the manager that they do not have to honor the ‘preference’ that I requested on Orbitz. Too much frustration to write down but when I finally did get transferred to a non smoking room, they then tried to charge me $22 extra dollars for ‘upgrading’ to a diffeeent building. The additional fee was eventually removed when I complained about the extremely lumpy mattress on the supposed queen-sized bed that was really more like a double bed! Never.again!

Blue Chip Drive Michigan City IN

Hotel highlights

  • Steps from Blue Chip Casino
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Spa

Blue Chip Casino Hotel and Spa places you next to Blue Chip Casino and within a few miles (5 km) of other popular attractions like Indiana Dunes National Park. This 486-room, 3.5-star hotel welcomes business and leisure travelers with a full-service spa, a casino, and 5 restaurants.


Dining

Enjoy dining at William Bs Steakhouse, one of 5 onsite restaurants. Order from room service to satisfy your hunger without leaving your room, or explore the hotel and get a beverage at the bar/lounge or coffee shop/café. Start each morning with buffet breakfast, available for a fee from 8:00 AM to 11:00 AM.


Rooms

Blue Chip Casino Hotel and Spa's 486 rooms provide refrigerators, coffee makers, and safes. Guests can expect to find free WiFi and flat-screen TVs with cable channels. Bathrooms offer hair dryers and designer toiletries, and pillowtop beds with premium bedding ensure a restful night. Other standard amenities include phones, ironing boards, and desks.


Property features

At Blue Chip Casino Hotel and Spa, guests have access to a full-service spa, a casino, and 2 spa tubs. Transportation is made easy with a free train station shuttle. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, tours or tickets, and securing valuables. Other amenities at this spa hotel include free WiFi in public areas, conference space, and free newspapers.

Room options

Deluxe King Non- Smoking Blue Chip Tower

1 King Bed | Sleeps 4

Deluxe King Smoking Blue Chip Tower

1 King Bed | Sleeps 4

Premium Room 2 Queen Smoking Spa Blu Tower

2 Queen Beds | Sleeps 4

Deluxe 2 Queen Non-Smoking Blue Chip Tower

2 Queen Beds | Sleeps 4

Guest reviews for Blue Chip Casino Hotel and Spa

Everyone (23) Couples (6) Family (7)
5
Everyone

By on Oct 20, 2020

4
Partner Couples

Our room was on the west side of the 12th floor, so we had a really cool view of the city, the channel that leads to the marina, and of course Lake Michigan. On a clear day we could even see Chicago across the lake!

By , from Auburn, IN on Oct 19, 2020

Review comment responded on Oct 19, 2020

Hi Luke. Thank you so much for your review and for staying with us! We are thrilled to hear you enjoyed the views from your room. If you have any feedback on how we can improve to a five-star experience, please reach out to us via our official property website.

5
Family

The service was great and my husband and I enjoyed ourselves for our anniversary. I’m glad he decided to come here. Love it 😊

By , from Gary Indiana on Oct 5, 2020

Review comment responded on Oct 6, 2020

Happy anniversary to you and your husband, Trina! We are so happy that you decided to celebrate with us and that you enjoyed your night! We hope to welcome you back again soon.

4
Partner Couples

Great stay. Just don’t stay in a smoking room if you don’t smoke. The smell is a bit much!

By , from Michigan City on Aug 26, 2020

Review comment responded on Aug 26, 2020

Hi Adam. We appreciate you taking the time to provide feedback from your recent visit. We are glad you enjoyed your stay and we're already looking forward to your next trip!

2
Family

Our reservation was lost because we were booked into the section of the building that had been closed. We stood there 20 minutes waiting for them to figure it out. Every place but our room, thankfully, reeked of smoke. We had to pay a service fee if $11 a night but there are no services because of Covid19. Nothing open but the casino, of course.

By , from Lincoln IL on Aug 12, 2020

Review comment responded on Aug 14, 2020

Hi Cindy. Thank you for your recent stay with us and for taking the time to let us know about your experience. Here at Blue Chip we do our best to accommodate all guest requests and strive to provide the best service possible, we are very sorry in this instance we fell short. We hope that you do give us another chance in the future.

1
Family with small children

This hotel need to be retrain all there employer.The employer is very rue and harrassing.

By , from Indiana on Aug 2, 2020

Review comment responded on Aug 7, 2020

Thank you for choosing Blue Chip Casino Hotel and Spa. We are sorry to hear that your visit did not go as expected and are curious to learn more about your visit. Please call our Hotel Director for further follow up. Thank you again.

2
Partner Couples

The hotel itself was clean and staff was nice. My two complaints were that the spa being closed was not mentioned on the website, and the hotel itself smelled bad kind of like smoke and body odor. We were on a non smoking floor but the entire floor and the room still smelled bad. I realize that there is smoking allowed in a good portion of the hotel. Just didnt expect the smell to be everywhere.

By , from Lancaster Ohio on Jul 21, 2020

Review comment responded on Jul 22, 2020

Hi Chris. Thank you for your review and feedback. It is mentioned on one page that are spa is closed, however, we see that on other pages it does not state the spa is currently closed so we apologize for this. We are working with our web team on getting those pages updated. Our hotel is also now non-smoking so we hope on your next stay you don't have the same complaint. Thank you again for your feedback and we hope to welcome you back soon.

2
Everyone

By on Mar 10, 2020

Review comment responded on Mar 11, 2020

Hello. Guest satisfaction is a top priority and we are disappointed to know that we did not achieve this during your recent visit. Please get in touch with us directly through our official property website so we can learn more about your experience.

4
Partner Couples

If you stay in the Spa tower the pool is on the other side and you have to walk thru the lobby of the casino to get there. Other than that, its beautiful!

By on Mar 4, 2020

Review comment responded on Mar 5, 2020

Dear guest. Thank you for your recent stay at Blue Chip! We appreciate you leaving us feedback with regards to the pool location. We are glad the rest of your stay was great though and we look forward to welcoming you back again soon!

2
Business Business

One of my coworkers had two employees from the hotel walk into his guest room at 1:30 in the morning asking who he was. The hotel had placed my coworker in the wrong room and that was how they dealt with it. They apologized and did not charge him for the room. If that would have happened to me, I would have been furious. I will not stay in this hotel again because of how they treat their guests.

By , from Carmel on Feb 26, 2020

Review comment responded on Feb 27, 2020

Belinda. We appreciate you leaving us a review and giving us feedback about your coworker's experience. Unfortunately, mistakes do happen from time to time but we are glad we were able to resolve the issue with your coworker at the time of the incident. We do hope you give us another chance and stay with us again.

Blue Chip Casino Hotel and Spa

777 Blue Chip Drive, Michigan City, IN 46360
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