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Recent guest reviews

no microwave in room

The place is clean and beautifully. I was just disappointed that the gym was closed. I travel often and only book places with gyms. Regardless - the room was lovely

Casino floor personnel were very unpleasant, specifically the pit bosses. Most dealers were cordial and friendly, especially Mike at the Blackjack table. Due to COVID, they decided to ban all eating, drinking and smoking on the casino floor. There is an indoor smoking room but every machine is turned off, can’t even play in there. You can tell this was most definitely a beautiful property at one point but it’s definitely going downhill in regards of the upkeep. The elevators were gross, dental floss on the floors. The chandelier where the main elevator is with the very crooked shades was very tacky. All brass fixtures throughout are dirty and disgusting and need replaced. The service and food at the sports bar was very good, especially the waitresses. The rest of the casino personnel need to take a few lessons from them. We lost a large chunk of change gambling there and they were not even willing to comp the two nights of resort fees for $22. Not a good move to make people want to come back. We traveled nearly 6 hours from the Pittsburgh area to visit this place and spend our Christmas weekend here and it’ll be the last time. A little hospitality would go a long way. On the way home we stopped at Jack Casino in Cincinnati which is soon to be branded as Hard Rock Casino and it was a light years better experience. Stayed at a Hampton Inn that was 10 mins away, with a MUCH nicer room for a fraction of what we paid at Belterra. Very disappointing Belterra.

I have been to Casino's all over the world NEVER have I been to one that was so smoky. I finally went upstairs and went to bed and ended up throwing away my clothes! It was unbearable.

Very nice facility. Excellent restaurant choices.

Large rooms and every thing you need. You don't have too leave!

Casino small but games were good Room was very ckean and comfortable.

Beautiful hotel. Casino personnel were wonderful. Had a hard time with the smoke, as being from Ohio, we do not have to contend with it in our casinos. Looking forward to going back and maybe winning some money this time.

I always enjoy and look forward to going to the Belterra. It is recommended

Convenient but seems very far from any other amenities

Hotel could not find our reservation for a room that was prepaid through Orbitz. Did not get room that was paid for as the hotel was full. Hotel has charged us again for the room that was already paid for. Issue still not resolved and disappointed that I had to spend so much time at the check in desk during our weekend getaway.

Belterra Drive Florence IN

Hotel highlights

  • Walking distance to Belterra Casino
  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining

Belterra Casino Resort places you within a 5-minute walk of popular attractions such as Belterra Casino. This 608-room, 3.5-star hotel has a golf course, a full-service spa, and a casino.


Dining

Enjoy dining at 19 Steak and Seafood, one of 3 onsite restaurants. Savor a meal from the comfort of your room with room service, or entertain your taste buds with a beverage at the bar/lounge or coffee shop/cafe. For your convenience, a continental breakfast is served each morning for a fee.


Rooms

All of Belterra Casino Resort's 608 individually decorated rooms provide iPod docks, refrigerators, and coffee makers. Guests can expect to find free WiFi and 42-inch LCD TVs with cable channels and pay movies. Beds are dressed in premium bedding and down comforters, and bathrooms offer rainfall showers, hair dryers, and designer toiletries. Safes, phones, and ironing boards are also standard.


Property features

Belterra Casino Resort features a golf course, a full-service spa, and a casino. If you drive, put free parking to good use. The 24-hour front desk has staff standing by to help with luggage storage, dry cleaning/laundry, and concierge services. Other amenities at this spa hotel include a gym, free WiFi in public areas, and a conference center.

Room options

Deluxe King Smoking

1 King Bed | Sleeps 3

Classic Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 2

Deluxe Two Queens Nonsmoking-Golf View

2 Queen Beds | Sleeps 4

Deluxe Room, Non Smoking, River View

1 King Bed | Sleeps 3

Guest reviews for Belterra Casino Resort

Everyone (25) Couples (2) Family (2)
4
Everyone

By on Nov 24, 2021

5
Family

no microwave in room

By on Nov 24, 2021

Review comment responded on Nov 27, 2021

Thank you for your feedback. We will take your requests for a microwave into consideration.

5
Everyone

By on Oct 2, 2021

4
Everyone

The place is clean and beautifully. I was just disappointed that the gym was closed. I travel often and only book places with gyms. Regardless - the room was lovely

By on May 2, 2021

Review comment responded on May 2, 2021

We appreciate your feedback. Thank you for staying with us. We hope to have you back as our guest in the near future.

5
Everyone

By on Apr 11, 2021

Review comment responded on Apr 23, 2021

Thanks for staying with us. We appreciate your feedback!

3
Everyone

By on Mar 22, 2021

Review comment responded on Apr 2, 2021

Thank you for your review. We hope we are able to welcome you back again for a 5-star experience.

3
Partner Couples

Casino floor personnel were very unpleasant, specifically the pit bosses. Most dealers were cordial and friendly, especially Mike at the Blackjack table. Due to COVID, they decided to ban all eating, drinking and smoking on the casino floor. There is an indoor smoking room but every machine is turned off, can’t even play in there. You can tell this was most definitely a beautiful property at one point but it’s definitely going downhill in regards of the upkeep. The elevators were gross, dental floss on the floors. The chandelier where the main elevator is with the very crooked shades was very tacky. All brass fixtures throughout are dirty and disgusting and need replaced. The service and food at the sports bar was very good, especially the waitresses. The rest of the casino personnel need to take a few lessons from them. We lost a large chunk of change gambling there and they were not even willing to comp the two nights of resort fees for $22. Not a good move to make people want to come back. We traveled nearly 6 hours from the Pittsburgh area to visit this place and spend our Christmas weekend here and it’ll be the last time. A little hospitality would go a long way. On the way home we stopped at Jack Casino in Cincinnati which is soon to be branded as Hard Rock Casino and it was a light years better experience. Stayed at a Hampton Inn that was 10 mins away, with a MUCH nicer room for a fraction of what we paid at Belterra. Very disappointing Belterra.

By , from Pittsburgh, PA on Dec 28, 2020

Review comment responded on Dec 31, 2020

We apologize for all inconveniences you experienced during your stay. We will share your feedback with the appropriate departments so we can identify and fix those areas of concern.

5
Everyone

By on Aug 2, 2020

Review comment responded on Aug 4, 2020

Thank you for taking the time to let us know how we are doing. We appreciate the feedback. We hope to see you back in the near future.

1
Friends

I have been to Casino's all over the world NEVER have I been to one that was so smoky. I finally went upstairs and went to bed and ended up throwing away my clothes! It was unbearable.

By on Nov 10, 2019

Review comment responded on Nov 10, 2019

Thank you for your feedback as it allows us to be better. We hope to have you back again as our guest soon.

5
Family

Very nice facility. Excellent restaurant choices.

By on Aug 8, 2019

Review comment responded on Aug 11, 2019

Thank you for your review! We are happy to learn that you had a great experience.

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