It was very clean. There was lots of parking, and the food was nicely prepared and tasty. We had a smoking room because that was all that was available, but it was very clean!! We wish they had an indoor pool. The slots were not very generous.
The cable TV or satellite TV was below standards for the price of a room. Channel selection was limited and quality of channels were sub standard. Parking distance to lobby is extreme. With the older crowd that you draw, a shuttle service would be very convenient to appease these needs. Other than that the hotel/casino is very nice.
good getaway for a day or two
They had a real problem with the shower, Hardly any water came out in both the rooms we had.
no microwave in room
The place is clean and beautifully. I was just disappointed that the gym was closed. I travel often and only book places with gyms. Regardless - the room was lovely
The sports book is nice, but do to covid there weren't enough tables.
Casino floor personnel were very unpleasant, specifically the pit bosses. Most dealers were cordial and friendly, especially Mike at the Blackjack table. Due to COVID, they decided to ban all eating, drinking and smoking on the casino floor. There is an indoor smoking room but every machine is turned off, can’t even play in there. You can tell this was most definitely a beautiful property at one point but it’s definitely going downhill in regards of the upkeep. The elevators were gross, dental floss on the floors. The chandelier where the main elevator is with the very crooked shades was very tacky. All brass fixtures throughout are dirty and disgusting and need replaced. The service and food at the sports bar was very good, especially the waitresses. The rest of the casino personnel need to take a few lessons from them. We lost a large chunk of change gambling there and they were not even willing to comp the two nights of resort fees for $22. Not a good move to make people want to come back. We traveled nearly 6 hours from the Pittsburgh area to visit this place and spend our Christmas weekend here and it’ll be the last time. A little hospitality would go a long way. On the way home we stopped at Jack Casino in Cincinnati which is soon to be branded as Hard Rock Casino and it was a light years better experience. Stayed at a Hampton Inn that was 10 mins away, with a MUCH nicer room for a fraction of what we paid at Belterra. Very disappointing Belterra.
I have been to Casino's all over the world NEVER have I been to one that was so smoky. I finally went upstairs and went to bed and ended up throwing away my clothes! It was unbearable.
Very nice facility. Excellent restaurant choices.
Large rooms and every thing you need. You don't have too leave!
Casino small but games were good Room was very ckean and comfortable.
Located within a 5-minute walk of Belterra Casino, Belterra Casino Resort is within a 15-minute stroll of Ohio River. This 608-room, 3.5-star hotel has a golf course, a casino, and 3 restaurants.
Enjoy dining at 19 Steak and Seafood, one of 3 onsite restaurants. Savor a meal from the comfort of your room with room service, or entertain your taste buds with a beverage at the bar/lounge or coffee shop/cafe. For your convenience, a continental breakfast is available for a fee.
42-inch LCD TVs come with cable channels and pay movies. Beds are dressed in premium bedding and down comforters, and bathrooms offer rainfall showers, hair dryers, and designer toiletries. IPod docks, refrigerators, and coffee makers are also available.
Guests of Belterra Casino Resort have access to a golf course, a casino, and a gym. If you drive, put free parking to good use. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, luggage storage, and securing valuables. Other amenities at this golf hotel include a conference center, a business center, and a seasonal outdoor pool.
It was very clean. There was lots of parking, and the food was nicely prepared and tasty. We had a smoking room because that was all that was available, but it was very clean!! We wish they had an indoor pool. The slots were not very generous.
The cable TV or satellite TV was below standards for the price of a room. Channel selection was limited and quality of channels were sub standard. Parking distance to lobby is extreme. With the older crowd that you draw, a shuttle service would be very convenient to appease these needs. Other than that the hotel/casino is very nice.
We are sorry you experienced some technical difficulties during your stay. We also offer free garage parking that brings guests closer to lobby elevators and the pavilion. Please feel free to reach out with any further concerns.Thank you.
good getaway for a day or two
Thank you for your feedback and your 5-star review!
They had a real problem with the shower, Hardly any water came out in both the rooms we had.
Thank you for letting us know! I will send this over to our facilities team and they will look further into this.
no microwave in room
Thank you for your feedback. We will take your requests for a microwave into consideration.
The place is clean and beautifully. I was just disappointed that the gym was closed. I travel often and only book places with gyms. Regardless - the room was lovely
We appreciate your feedback. Thank you for staying with us. We hope to have you back as our guest in the near future.
Thanks for staying with us. We appreciate your feedback!
Thank you for your review. We hope we are able to welcome you back again for a 5-star experience.
Thank you for your positive feedback, we look forward to your next visit with us!