How pleasant staff was. One elevator wasn't working
I heard a customer request a.late check out and front desk willingly gave it to him. When we asked they said they don't allow it. Obviously lying and not giving a crap about their customers. Will not return.
The suite was only split by half a see through wall. The fridge was not cold.
Breakfast is a joke.
Very clean and quiet. My kids really enjoyed the pool
Good
The staff here are some of the nicest people, from the front desk to housekeeping And maintenance!
Great location with several dining options nearby! 15-30 minute drive to beaches depending on which one you chose. Room was clean, staff was friendly. We arrived hours after check in time and our room wasn’t ready. Yolanda was very nice and apologetic and made sure to accommodate us for the wait time. We will be back!
The property itself was conveniently located close to restaurants & pretty much as centrally located as we wanted. The hotel staff did a very good job with the social distancing. Overall we can't complain about much of anything.
Love it. Will come back soon. Near to highways, parks, beaches etc.
Convenient for travelers; clean in lobby, room, and exterior.
An affordable yet VERY nice property. We had the a two-room suite which we LOVED because it had two twin beds besides the King. Was so perfect when travelling with children. Room was clean and comfortable and a very nice stop. Breakfast was great. Pool area was also very nice -- EXCEPT the splash pad feature in pool was not operational. My daughter was disappointed with this as it was the reason we chose this hotel. Otherwise we were very happy though.
The room was great the staff was great. But, the hot was full of trash we did report it to staff and they cleaned it up right away.
Overall it is a decent hotel, but we had a few disappointing things happen during our stay. They gave us a handicap accessible room since we booked the last room available. Not a problem, but the shower could have been built differently since it was leaking all over the tile on the bathroom floor. The tile was starting to buckle and crack from this too. The bathroom door wouldn’t close either. We did let the front desk know this when we left. We also had a terrible time sleeping since it was loud with people outside and next to our room at midnight, then the people above us must have had kids that were literally running back and forth loudly starting at 4-5 in the morning. Other than these couple of things, the breakfast was great and so was the staff. I never felt like the hotel wasn’t clean either.
Country Inn & Suites by Radisson, Portage, IN places you within 3 miles (5 km) of popular attractions like Indiana Dunes National Park and Lake Michigan. This 3-star hotel has 100 rooms and welcomes guests with free breakfast, an indoor pool, and free in-room WiFi.
Start your day off right with a free buffet breakfast.
Guests can expect 32-inch TVs with satellite channels, along with free WiFi and wired Internet. Tempur-Pedic beds grant a restful night's sleep, and bathrooms offer hair dryers and free toiletries. Other standard amenities include refrigerators, microwaves, and coffee makers.
Country Inn & Suites by Radisson, Portage, IN features an indoor pool, a children's pool, and a gym. If you drive, put free parking to good use. The front desk is staffed 24 hours a day to help with luggage storage and securing valuables. Other amenities at this family-friendly hotel include free WiFi in public areas, conference space, and a business center.
How pleasant staff was. One elevator wasn't working
I heard a customer request a.late check out and front desk willingly gave it to him. When we asked they said they don't allow it. Obviously lying and not giving a crap about their customers. Will not return.
I am sorry we were not able to honor your request, Nicholas. There are many factors to late check out. If a room type is not booked up for that night, it does allow us a bit more flexibility or if the guest is on a rate that allows late check out, we do honor those. We do our best to give them when we can but it is not always an option.
The suite was only split by half a see through wall. The fridge was not cold.
Thank you for staying with us Ryan. I am sorry for the inconveniences you experienced. We appreciate your feedback and hope to welcome you back again.
Breakfast is a joke.
Thank you for choosing us Debopam. I am sorry you did not find items in our breakfast options to suit your needs. We are continuously trying to find items that fit all of our guest preferences. We will do our best to make improvements. Hope to welcome you back.
Very clean and quiet. My kids really enjoyed the pool
Thank you for staying with us Tanya. We appreciate the feedback ad hope to welcome you back again soon.
Good
Thank you for staying with us Holly. We appreciate your feedback also. I hope we have the chance to welcome you again the next time you are in our area again.
Thank you for staying with us and for sharing your feedback. It is very appreciated!
The staff here are some of the nicest people, from the front desk to housekeeping And maintenance!
Thank you for choosing to stay with us Terry! We appreciate you taking the time to share your feedback. I will be sure to share your compliments with the team. We hope to welcome you back again soon.
Thank you for choosing us Catherine. I am very sorry for the inconvenience with our elevators. We are working closely with our elevator repairman to get things working properly as fast as possible. We hope to welcome you back soon.