Pet Friendly Hotels in Mountain Brook, Birmingham

"We stayed 5 nights and our room was only cleaned once. I was told there were too many rooms occupied, we were in the room when cleaning staff came to do the room (not true), we saw the housekeeping staff outside our room yesterday and asked if she could clean it, response was yes. We left the hotel for 45 mins to allow cleaning. We returned the cleaning staff had gone, our room still unclean, no beds made. Spoke to reception again, they would look into it. Very frustrating. WOULD NEVER STAY THERE AGAIN breakfast very poor choices. Reception very unfriendly, very disappointing "

"The gentleman that checked me in was very nice. Gave us a ground floor room. The bathroom was clean. The room was ok. Lamps were either dirty or just old. Not sure which. TV was hard to figure out, but a lot of channels. Beds were comfortable. The price was great!!! Plus they have a 1 pet for free policy, that was great. Most hotels charge $50 up. Went to front desk at 6:15am expecting coffee. I knew there was no breakfast, that was fine. No coffee either!! Just an empty space where it usually sits. "

"Need to install the locks back on the doors. I didn’t even lay down sit up all night did not feel safe"