The staff is excellent. New hotel rooms opened 2 or so months ago. However,noise in the rooms is a big deal! All the rooms with a “view”front the main hwy 50 yards from the road therefore there is a constant noise from trucks and cars 24/7. After the first night we moved rooms to the back side of the hotel to room 220 -car noise “0” however every 5 mins there was a deep sound that recycled every 3-4 mins with low vibrations also 24/7. After the next night we moved again to another room on the backside and finally a room with normal hotel noise. Never complained before about sounds in a hotel but this hotel requires picking the right room! By the way the desk staff knew room 220 had this unusual sound and vibrations. As I said otherwise a great experience. Interesting extra fact the morning breakfast which is included in the room rate allows the staff to eat with the guests at the end of the serving hours. I thought this is an excellent idea to make sure the food is not wasted and giving the staff a comfortable area to eat rather than a small stuffy break room. Hope the management can fix the problem in room 220. I feel we should have received some compensation for the 2 nights in this known subpar room.

This hotel certainly wins the slow checking in award. I don't know what the receptionist was on but she was out of it! Room was rather dark and gloomy and needed the lights on all the time obviously not one of their better offerings. Apart from that pretty average.

We stayed for 4 nights. We had a King View Room...not sure it's worth the extra cost as we were never there to enjoy it....since we were out hiking all day. If you've stayed at Hyatt Place before you know exactly what you're getting. This particular location is brand new, very clean, and has comfortable beds. The hotel staff were all great, breakfast was good, and Wifi fast. We didn't use the pool or spa, but we did use the laundry room...which is great to have when you have an extended stay. It's a bit far from town (you'll need to drive to dinner), but it's closer to Arches. A bit pricey for Moab, but overall, we enjoyed our stay and have no complaints.

Very nice hotel, excellent breakfast. Check-in was slow and kind of hit or miss as far as advice for dinner. On the other hand it may be the best place to stay in Moab, even if not upthe full speed yet.

We booked this property through a third party and were so pleased with our experience. The property looks nice and has clean, spacious rooms. The bed was comfortable and breakfast was good and presented well. I definitely recommend it.

My husband and I decided to take a last-minute trip to Arches National Park. We arrived at Moab in the evening and immediately found this beautiful hotel. Turns out it is brand new. Beds are extremely comfortable and we slept like a rock. No noise even with all those little kids running around with this week being the week off for Utah schools. Everything was very clean. The breakfast was amazing and way beyond our expectation. We met several couples here that will be life long friends and we were able to spend several nights in the beautiful outdoor heated pool and hot tub! (At 40 degree weather outside, it was even better!) However, no matter how nice the hotel and the amenities were, nothing even come close to the absolutely amazing customer service. From the minute we checked in to the hotel and to the minute we checked out, this was by far the best customer service we have ever received, and we do travel a lot (at least once a month) and tend to stay and a lot of hotels more than the average person does. A special thank you goes out to Devon (sp?) the General Manager who is probably the hardest working man I have ever seen, and runs back and forth to make sure that everyone has what they need and want. Overall an absolute amazing experience and we cannot wait to come back. Highly recommend!!!

This place was amazing. Brand new, the hotel was super clean, the pool and hot tub were amazing. The staff was extremely friendly and helpful with our stay. Gave us great recommendations for places to eat and we really enjoyed the breakfast at the hotel the next morning. It was a great place to stay and will definitely be coming back there again! Slept like a rock, couldn't hear any noise from the road.

We arrived into Moab a day early, around 2 am. Every place was booked! The gracious staff at The Hyatt checked us in at 8am the day of our reservation, way earlier than expected. We were able to get some sleep and enjoy the wonderful breakfast. The hotel is clean, staff nice, food good. When we come back to Moab (already planning, such a wonderful town and base for National Parks) we will be staying here more than one night. I can't thank them enough for checking us in so early. We were traveling with our 4 year old, it made out life so much better that day. Thank you!!

We stayed at this hotel barely a week after it had officially opened. What can I say? Hyatt standards show. Everything looked neat and clean and smelled nice. Service was top-notch. Comfy beds, nice bathroom. The breakfast was standard for Hyatt Places (at least the ones I've stayed in) - a good choice of morning meals/foodstuffs. Accompanied by a breathtaking view outside. The hotel has a gym (also standard for Hyatt Places: five cardio machines, a rack of dumbbells, some exercise balls, a pulley system) that overlooks a fairly large outdoor pool and a hot tub. Trust me: in that area, this is by far the best choice you can have now. It's a bit on the expensive side, but price-to-value, there are no competitors nearby.