Crowne Plaza Milwaukee South by IHG

3.5 star property
Hotel with free airport shuttle, in the vicinity of Grant Park Beach

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Photo gallery for Crowne Plaza Milwaukee South by IHG

Bar (on property)
Property preview
Exterior
Point of interest
Point of interest

Reviews

8.0 out of 10
Very good

Popular amenities

  • Breakfast available
  • Gym
  • Laundry
  • Room service

Explore the area

View in a map
6401 S 13th Street, Milwaukee, WI, 53221
  • Place, Harley-Davidson Museum
    ‪13 min drive‬
  • Place, Fiserv Forum
    ‪14 min drive‬
  • Place, American Family Field
    ‪16 min drive‬
  • Airport, Milwaukee, WI (MKE-General Mitchell Intl.)
    ‪5 min drive‬

Room options

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

9.6 out of 10
Exceptional
(9 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Communications, Roll-In Shower)

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom

  • 323 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Premium Room, 1 King Bed (Top Floor)

8.0 out of 10
Very good
(1 review)
  • 325 sq ft
  • Sleeps 2
  • 1 King Bed

Presidential Suite, 1 King Bed (Top Floor)

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed

8.2 out of 10
Very good
(58 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds

8.2 out of 10
Very good
(45 reviews)
  • 325 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room

8.8 out of 10
Excellent
(9 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

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About the neighborhood

Milwaukee

Located in College Heights, Crowne Plaza Milwaukee South by IHG is within a 15-minute drive of popular attractions such as Milwaukee Public Museum and Harley-Davidson Museum. This 3.5-star hotel has 193 guestrooms and offers an indoor pool, free in-room WiFi, and a free airport shuttle.

What's nearby

  • Harley-Davidson Museum - 13 min drive - 8.7 miles
  • Marquette University - 14 min drive - 9.2 miles
  • Baird Center - 14 min drive - 9.8 miles
  • Fiserv Forum - 14 min drive - 10.0 miles
  • American Family Field - 16 min drive - 8.6 miles

Getting around

  • Milwaukee Airport Station - 6 min drive
  • General Mitchell Intl. Airport (MKE) - 6 min drive

Restaurants

  • ‪McDonald's - ‬5 min walk
  • ‪Oak Creek Diner - ‬11 min walk
  • ‪Branded Steer - ‬3 min walk
  • ‪Al-Yousef Supermarket & Restaurant - ‬14 min walk
  • ‪Milwaukee Burger Company - ‬3 min drive

About this property

Crowne Plaza Milwaukee South by IHG

Hotel with free airport shuttle, in the vicinity of Grant Park Beach
Guests staying at Crowne Plaza Milwaukee South by IHG enjoy an indoor pool, a gym, and free WiFi in public areas. If you drive, self parking is USD 8 per day, or you can take advantage of the free airport shuttle (available 24 hours). The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, securing valuables, and concierge services. Additional amenities include a hot tub, meeting rooms, and conference space.
Guests can expect to find free WiFi and TVs with cable channels. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Other standard amenities include coffee makers, free local calls, and safes. Housekeeping is available on request.
An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle at scheduled times
  • Self parking on site (USD 8 per day)
  • Extended parking on site (USD 5 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 6:30 AM to 11:00 AM for a fee: USD 6.95 to 13 per person
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Altitude Restaurant

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Indoor pool
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 11 meeting rooms
  • 22,885 square feet of conference space
  • 24-hour business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 5 floors
  • Ballroom
  • Banquet hall
  • Built in 1973
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk, smart lock

Pets

  • This property welcomes pets for USD 75 per pet, per stay
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for USD 10.0 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for continental breakfast: approximately USD 6.95 to 13.00 per person
  • Self parking fee: USD 8 per day
  • Extended parking fee: USD 5 per day
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. For convenient arrivals and departures, you can take advantage of the free airport shuttle (available 24 hours). Driving? For a fee, this property offers self parking, along with extended parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a first aid kit.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Hotel Milwaukee Airport
Crowne Plaza Milwaukee Airport
Milwaukee Airport Crowne Plaza
Crowne Plaza Milwaukee Airport Hotel
Crowne Plaza Milwaukee Arpt Hotel Milwaukee

Frequently asked questions

Is free cancellation available at Crowne Plaza Milwaukee South by IHG?

Crowne Plaza Milwaukee South by IHG offers free cancellation on some room rates. To learn more, take a look at the cancellation policy on our site.

How much does it cost to stay at Crowne Plaza Milwaukee South by IHG?

As of Oct 22, 2025, prices found for a 1-night stay for 2 adults at Crowne Plaza Milwaukee South by IHG on Nov 9, 2025 start from $97.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do close to Crowne Plaza Milwaukee South by IHG?

This hotel is situated in College Heights, close to The Rock Sports Complex, South Milwaukee Downtown Market, and Milwaukee County Sport Complex. South Milwaukee Performing Arts Center is also within a driving distance of 3.8 mi.

Is there parking available at Crowne Plaza Milwaukee South by IHG?

Yes, parking is offered for USD 8 per day. Accessible parking is also available for guests.

Does Crowne Plaza Milwaukee South by IHG feature a casino on the premises?

No, Crowne Plaza Milwaukee South by IHG doesn't have a casino.

Will I find an indoor pool at Crowne Plaza Milwaukee South by IHG?

Yes, this hotel has an indoor pool along with a hot tub.

What will couples enjoy most about a stay at Crowne Plaza Milwaukee South by IHG?

There are plenty of amenities for couples at this hotel, including an indoor pool, a restaurant, and a restaurant bar.

Are there hot tubs at Crowne Plaza Milwaukee South by IHG?

Yes, this hotel has a spa tub.

Does Crowne Plaza Milwaukee South by IHG have a restaurant with a breakfast menu?

Yes, Crowne Plaza Milwaukee South by IHG serves continental breakfast for a surcharge each morning at Altitude Restaurant.

Will Crowne Plaza Milwaukee South by IHG allow pets to stay for free?

Although they can't stay for free, pets are welcome at Crowne Plaza Milwaukee South by IHG for a fee of USD 75 per pet, per stay.

Are there connecting rooms at Crowne Plaza Milwaukee South by IHG?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

Where is the closest airport to Crowne Plaza Milwaukee South by IHG?

The closest major airport to Crowne Plaza Milwaukee South by IHG is General Mitchell Intl. Airport (MKE), which is 2.9 mi away (6 minutes by car). Another top airport is Waukesha, WI (UES-Waukesha County), which is located 24.4 mi away (30-minute drive).

Are there rooms with balconies at Crowne Plaza Milwaukee South by IHG?

Yes, some guestrooms at Crowne Plaza Milwaukee South by IHG offer a balcony.

Does Crowne Plaza Milwaukee South by IHG have a wedding venue on site?

If you plan to exchange vows during your trip, consider the wedding services available at Crowne Plaza Milwaukee South by IHG.

Reviews

Crowne Plaza Milwaukee South by IHG Reviews

8.0

Very Good

8.0/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness
Rating 10 - Excellent. 483 out of 1001 reviews
Rating 8 - Good. 225 out of 1001 reviews
Rating 6 - Okay. 127 out of 1001 reviews
Rating 4 - Poor. 85 out of 1001 reviews
Rating 2 - Terrible. 81 out of 1001 reviews

Reviews

10/10 Excellent

Joyce

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing that was a challenge was that the restaurant was transitioning. But the staff made me a custom meal! It wasn’t cheap but it was thoughtful of them
Stayed 1 night in Sep 2025

2/10 Terrible

Shoma

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I paid for a suite. Called the front desk on the day of arrival to confirm I was coming. When I arrived they put us in a regular room with one queen bed. We had three people! The room was unclean. They wouldn't refund my money or even discount my room.
Stayed 1 night in Aug 2025

6/10 Okay

Laura

Disliked: Staff & service
Check in was slow pool and hottub were dirty. Bar area was nice especially since it’s away from rooms so no noise
Stayed 2 nights in Jul 2025

6/10 Okay

Katrina

Liked: Property conditions & facilities
Disliked: Amenities
Our room did not have conditioner or lotion and everything was very damp almost wet. The rug the bedding etc.
Stayed 2 nights in Jul 2025

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Jennifer

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. They allowed us to check in a little early.
Stayed 1 night in May 2025

8/10 Good

John

Stayed 2 nights in Jul 2025

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

2/10 Terrible

Lacee

Traveled with partner
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
The check in lady was great, but I couldn’t get anyone to fix the TVs after asking twice, the room I booked and paid for wasn’t available so they had to give me a downgraded room and it had garbage in it
Stayed 1 night in Jul 2025

10/10 Excellent

Sara

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you for an enjoyable stay!
Stayed 7 nights in Jul 2025

8/10 Good

Martha

Stayed 2 nights in Jul 2025

4/10 Poor

Scott

Business traveler
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Classic Airport hotel - descent for a few hours but a very tired hotel - poor facilities, restaurant 2 stars at best. Staff was quite friendly but hotel is in need of a renovation.
Stayed 1 night in Jul 2025

10/10 Excellent

Susan Lynn

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very friendly and accommodating
Stayed 1 night in Jul 2025

8/10 Good

Brian, Sterling Heights

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel lobby is spacious with a Starbucks inside. The rooms are spacious and clean. It is a good price but is a bit farther away from restaurants and stores.
Stayed 3 nights in Apr 2025

2/10 Terrible

Natalie

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Property itself wasn't bad but the hotel continued to put charges on my card after
Stayed 3 nights in Jul 2025

10/10 Excellent

Shellorne

Business traveler, Traveled with family
Liked: Cleanliness
The property needs updating. More lights outside.
Stayed 2 nights in Jul 2025

8/10 Good

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

2/10 Terrible

michelle

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don't even think about it.

If I could give zero stars, I would. There are too many issues to even address in a short review. The biggest issue was that they wouldn't honor the price that was quoted on Hotels.com. They also accused me of checking out early even though I had the dates right on my confirmation. No coffee in the room,no housekeeping, empty soap dispenser, pool not open at the posted time, the Starbucks on the premises was out of everything, ice machine not working....I could go on.
Stayed 3 nights in Jul 2025

10/10 Excellent

Jennifer

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing. We had a great stay
Stayed 1 night in Jul 2025

6/10 Okay

Michael

Liked: Cleanliness, amenities
The building is old and I’m sure at one time it was a gem. Location seems to be in a dying part of town as there are a few closed and vacant buildings near by. The rooms and bathrooms are of nice size and comfortable however but can stand some repairs as my sink had a VERY slow drain and at one time the ceiling had a leak. However the staff was knowledgeable and highly friendly. I was in need of a working coffee maker and housekeeping made sure to bring one right away. The staff was also accommodating allowing motorcyclist to park the bikes under the awning to protect from adverse weather. There is security on the property during the evening and overnight. Yes I would stay here again
Stayed 2 nights in Jul 2025

10/10 Excellent

Hniang

Stayed 1 night in Jul 2025

10/10 Excellent

Porsha

Stayed 1 night in Jun 2025

10/10 Excellent

Laurie

Stayed 2 nights in Jul 2025

4/10 Poor

Lyssette

Liked: Staff & service
Disliked: Cleanliness, room comfort

Amazing Staff, But the Building Needs Attention!

Came into town for Summerfest and this was the only reasonably priced hotel left that accepted dogs. The hotel overall appeared to be well maintained, but I had some issues. The elevator had a strong urine odor and was visibly dirty, as was the hallway carpet. The air conditioning in my room sucked! It seemed to turn off intermittently and would only run on fan mode, which left the room feeling humid and uncomfortable. Sleeping was difficult because of how warm and sticky the air became overnight. The fitness facility was just okay. While I appreciated having access to it, there was a hole in the ceiling with water dripping and it didn’t feel safe. I just rushed my workout to get out. That said, the one thing that truly made a positive impression was the exceptional customer service. From check-in to the daily greetings from the front desk team, everyone was friendly, helpful, and incredibly welcoming to both me and my puppy. Their warmth and professionalism really stood out. While I was disappointed by the cleanliness and A/C issues, I would consider returning because of the staff. The service was top-notch, and with a few improvements, this hotel could be a great place to stay.
Stayed 3 nights in Jul 2025

10/10 Excellent

Ricky

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jun 2025