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Best Western Plus Milwaukee Airport Hotel & Conference Ctr

3.0 out of 5.0

Recent guest reviews

We booked this hotel for the convenience and thought with it being near the airport and a Best Western PLUS, that we couldnt go wrong. However, the room wasnt clean, the heater int he room wouldnt ever shut off so it made sleeping conditions horrible. It also says there is WIFI, but it didnt work at all. I would not recommend this place.

Not up to par with other best western plus locations

Have stayed at a few best westerns on our trip and most were fine. However this one was just disgusting. So much so I couldn't bring myself to use shower and almost just paid for another room at another hotel just so I didn't have to stay there. Beds were very uncomfortable and had half pillows what ever those are. Door had 1.5in gap under it so no privacy ! Floors creaked when walked on. One positive is the breakfast was good . The lobby was redone so looks nice but as soon as you leave the lobby it's disgusting and even smells .

Nice lobby, close to the airport. Breakfast is good. Rooms are in dire need of renovation!

The hotel needs to invest in new mattresses. The room was clean and pleasant. The staff was friendly and helpful.

It's an old hotel so expect that. However clean yet comfortable.

Clean, comfortable, and quiet. I arrived before check-in time, but since my room was already prepared, they let me go up right away. There's an indoor pool and hot tub in a glassed-in arboretum, and an attached sports bar/grill sort of place with pretty good burgers. The place is big, and you might get a little lost the first time, but the staff gives you a map at the desk. The room was clean and comfortable.

The only thing I had about this room she gave me a room 246 went to the room the room was nasty not clean sent me to 3 different rooms and so they got me a clean bro the housekeeper's didn't even get to that side of the room yet and all she could say was sorry for the inconvenience having me run around the whole hotel the hotel people in the housekeeping supervisor needs to get that under control other than that the pool was shut down until about 5 o'clock other than that my room was a nice stay until they got my room done right the breakfast was called but the only thing I could say you get what you pay for

Excellent one night stay prior to departure of flight. Beds super comfy and breakfast buffet had numerous options!

Arrived at 1 A.M. Bathroom faucet squirted out like a firehouse from all sides. Toilet overflowed and flooded the bathroom. Next day, room was not made up. That evening, no heat. Boiler needed repair, we were told. When we complained, they said there was nothing they could do for us because we booked with Orbitz and prepaid. They did not even offer a room change. They could have cared less. Very stressful especially since we were there to visit my brother in law who was in Hospice.

Was very nice staying in this hotel the pool was nice and the movies for kids were free

It was a nice place but we kept hearing a loud screeching noise couldnt sleep very well...the door was a little loose everytime someone would open their door ours would move so it sounded like somebody's trying to open it. Other than that nice clean place the food at the bar was good little pricey.

Hotel is clean and the staff is friendly. The pool is nice. The room is ok, just old and tired. Carpet in the room is loose and lumpy, the bed was way to soft for me, the water is really hard, and the toilet was very loud in the middle of the night. In general the bathroom was just old, but everything was clean. It's pretty much exactly what you expect for a cheap hotel across the street from an airport in the city.

Shuttle service to/from airport was excellent. Only took a few minutes for our pick up after landing. Hotel staff was courteous and helpful. Lack of elevators was a bit inconvenient though.

Location is good, but it feels like a very old hotel. Very old carpets give the hotel an "old" smell. Beds were very clean, bathroom was very clean, just the smell. I was not comfortable walking barefooted.

Room outdated and far from pool and sports bar. Beds need replaced.

I arrived at the best western at 4:15 to be told my room wasn't ready and probably wouldn't be til 5:00. Checkin was at 3:00! The front desk gal said their cleaning staff was behind. This is not acceptable. When I asked for a refund so I could stay at a nearby hotel, Hyatt Place (much cleaner) she magically found a room. The room given to us was old, dingy, ants all over the bathroom, horrible beds and to top it off, it was in the atrium where the pool and video games were! NOISY! Somewhat came and shouted at the kids at 10:30pm to leave pool area because it was now closed! It was a horrible experience and staff really did nothing to improve stay. NEVER staying here again. Hyatt has cleaner facility and professional staff.

The room was comfortable and I really liked the constant fan to drown out outside noise. It is really convenient to the Milwaukee airport.

5105 S Howell Avenue Milwaukee WI

Hotel highlights

  • Free hot/cold buffet breakfast
  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Onsite dining

Located 0.8 mi (1.3 km) from Mitchell Gallery of Flight, Best Western Plus Milwaukee Airport Hotel & Conference Ctr is within a 15-minute drive of Discovery World. This 3-star hotel has 139 rooms and welcomes guests with free breakfast, an indoor pool, and a 24-hour fitness center. In the historical district, the hotel is also within a 20-minute drive of Milwaukee Art Museum and BMO Harris Bradley Center.


Dining

Free hot/cold buffet breakfast is served each morning from 6 AM to 10 AM. Enjoy a leisurely bite to eat at the onsite restaurant, or have a drink at the bar/lounge. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/café.


Rooms

All of Best Western Plus Milwaukee Airport Hotel & Conference Ctr's 139 air-conditioned rooms provide MP3 docks, microwaves, and refrigerators. 40-inch flat-screen TVs come with digital channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries, and beds are dressed in premium bedding. Other amenities include coffee makers, free weekday newspapers, and free local calls.


Property features

At Best Western Plus Milwaukee Airport Hotel & Conference Ctr, guests enjoy an indoor pool, a 24-hour fitness center, and a spa tub. There's free parking, as well as a free airport shuttle (available 24 hours). Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, luggage storage, and securing valuables. Other amenities at this family-friendly hotel include free WiFi in public areas, 10 meeting rooms, and a conference center.

Room options

Standard Room, 2 Queen Beds, Non Smoking

Queen 2 | Sleeps 4

Standard Room, 2 Queen Beds, Non Smoking

Queen 2 | Sleeps 4

Standard Room, 2 Queen Beds, Accessible, Non Smoking

Queen 2 | Sleeps 4

Standard Room, 1 King Bed, Non Smoking

King 1 | Sleeps 2

Guest reviews for Best Western Plus Milwaukee Airport Hotel & Conference Ctr

Everyone (19) Business (13) Couples (18) Family (15) Friends (8) Other (9)
1

not worth the money

Everyone

We booked this hotel for the convenience and thought with it being near the airport and a Best Western PLUS, that we couldnt go wrong. However, the room wasnt clean, the heater int he room wouldnt ever shut off so it made sleeping conditions horrible. It also says there is WIFI, but it didnt work at all. I would not recommend this place.

By , from Arizona on Nov 9, 2017

2
Everyone

Not up to par with other best western plus locations

By on Nov 2, 2017

1

dirty very out dated gross hotel

Everyone

Have stayed at a few best westerns on our trip and most were fine. However this one was just disgusting. So much so I couldn't bring myself to use shower and almost just paid for another room at another hotel just so I didn't have to stay there. Beds were very uncomfortable and had half pillows what ever those are. Door had 1.5in gap under it so no privacy ! Floors creaked when walked on. One positive is the breakfast was good . The lobby was redone so looks nice but as soon as you leave the lobby it's disgusting and even smells .

By on Sep 30, 2017

3
Everyone

Nice lobby, close to the airport. Breakfast is good. Rooms are in dire need of renovation!

By on Sep 15, 2017

4

clean hotel, good, friendly staff

Everyone

The hotel needs to invest in new mattresses. The room was clean and pleasant. The staff was friendly and helpful.

By , from Los Angeles on Jul 12, 2017

3

hotel

Everyone

It's an old hotel so expect that. However clean yet comfortable.

By on Jul 6, 2017

5

just the thing after a long flight

Everyone

Clean, comfortable, and quiet. I arrived before check-in time, but since my room was already prepared, they let me go up right away. There's an indoor pool and hot tub in a glassed-in arboretum, and an attached sports bar/grill sort of place with pretty good burgers. The place is big, and you might get a little lost the first time, but the staff gives you a map at the desk. The room was clean and comfortable.

By , from Iowa on May 14, 2017

Review comment responded on May 16, 2017

Catie, Thank you for your amazing review. We are thrilled that you had such an enjoyable stay and can't wait to welcome you back for another visit.

3

nice hotel close to the airport

Everyone

The only thing I had about this room she gave me a room 246 went to the room the room was nasty not clean sent me to 3 different rooms and so they got me a clean bro the housekeeper's didn't even get to that side of the room yet and all she could say was sorry for the inconvenience having me run around the whole hotel the hotel people in the housekeeping supervisor needs to get that under control other than that the pool was shut down until about 5 o'clock other than that my room was a nice stay until they got my room done right the breakfast was called but the only thing I could say you get what you pay for

By on Apr 18, 2017

Review comment responded on Apr 25, 2017

We are sorry that you endured these difficulties during your stay. We do hope that you will provide us another opportunity in the future to successfully meet your needs.

4

perect stay

Everyone

Excellent one night stay prior to departure of flight. Beds super comfy and breakfast buffet had numerous options!

By , from Hartford, Wi on Mar 24, 2017

Review comment responded on Mar 27, 2017

Thank you for your kind review. We look forward to your next visit!

1

nightmare

Everyone

Arrived at 1 A.M. Bathroom faucet squirted out like a firehouse from all sides. Toilet overflowed and flooded the bathroom. Next day, room was not made up. That evening, no heat. Boiler needed repair, we were told. When we complained, they said there was nothing they could do for us because we booked with Orbitz and prepaid. They did not even offer a room change. They could have cared less. Very stressful especially since we were there to visit my brother in law who was in Hospice.

By on Mar 24, 2017

Review comment responded on Mar 27, 2017

We do apologize for the problems you endured during your stay and have shared your review with our staff and General Manager to address each item. We do care about each of our guests and are sorry that our staff did not react more professionally to your concerns.