Standard Room, 2 Queen Beds, Accessible, Non Smoking
from $78
Best Western Plus Milwaukee Airport Hotel & Conference Ctr
3.0 out of 5.0
3.6
out of 5
Average Guest Review
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Recent guest reviews
Nice lobby, close to the airport. Breakfast is good. Rooms are in dire need of renovation!
The hotel needs to invest in new mattresses. The room was clean and pleasant. The staff was friendly and helpful.
It's an old hotel so expect that. However clean yet comfortable.
Clean, comfortable, and quiet. I arrived before check-in time, but since my room was already prepared, they let me go up right away. There's an indoor pool and hot tub in a glassed-in arboretum, and an attached sports bar/grill sort of place with pretty good burgers. The place is big, and you might get a little lost the first time, but the staff gives you a map at the desk. The room was clean and comfortable.
The only thing I had about this room she gave me a room 246 went to the room the room was nasty not clean sent me to 3 different rooms and so they got me a clean bro the housekeeper's didn't even get to that side of the room yet and all she could say was sorry for the inconvenience having me run around the whole hotel the hotel people in the housekeeping supervisor needs to get that under control other than that the pool was shut down until about 5 o'clock other than that my room was a nice stay until they got my room done right the breakfast was called but the only thing I could say you get what you pay for
Excellent one night stay prior to departure of flight. Beds super comfy and breakfast buffet had numerous options!
Arrived at 1 A.M. Bathroom faucet squirted out like a firehouse from all sides. Toilet overflowed and flooded the bathroom. Next day, room was not made up. That evening, no heat. Boiler needed repair, we were told. When we complained, they said there was nothing they could do for us because we booked with Orbitz and prepaid. They did not even offer a room change. They could have cared less. Very stressful especially since we were there to visit my brother in law who was in Hospice.
Was very nice staying in this hotel the pool was nice and the movies for kids were free
It was a nice place but we kept hearing a loud screeching noise couldnt sleep very well...the door was a little loose everytime someone would open their door ours would move so it sounded like somebody's trying to open it. Other than that nice clean place the food at the bar was good little pricey.
Hotel is clean and the staff is friendly. The pool is nice. The room is ok, just old and tired. Carpet in the room is loose and lumpy, the bed was way to soft for me, the water is really hard, and the toilet was very loud in the middle of the night. In general the bathroom was just old, but everything was clean. It's pretty much exactly what you expect for a cheap hotel across the street from an airport in the city.
Shuttle service to/from airport was excellent. Only took a few minutes for our pick up after landing. Hotel staff was courteous and helpful. Lack of elevators was a bit inconvenient though.
Location is good, but it feels like a very old hotel. Very old carpets give the hotel an "old" smell. Beds were very clean, bathroom was very clean, just the smell. I was not comfortable walking barefooted.
Room outdated and far from pool and sports bar. Beds need replaced.
I arrived at the best western at 4:15 to be told my room wasn't ready and probably wouldn't be til 5:00. Checkin was at 3:00! The front desk gal said their cleaning staff was behind. This is not acceptable. When I asked for a refund so I could stay at a nearby hotel, Hyatt Place (much cleaner) she magically found a room. The room given to us was old, dingy, ants all over the bathroom, horrible beds and to top it off, it was in the atrium where the pool and video games were! NOISY! Somewhat came and shouted at the kids at 10:30pm to leave pool area because it was now closed! It was a horrible experience and staff really did nothing to improve stay. NEVER staying here again. Hyatt has cleaner facility and professional staff.
The room was comfortable and I really liked the constant fan to drown out outside noise. It is really convenient to the Milwaukee airport.
Over all nice, clean & comfortable hotel for the price I paid.
Was perfect for what we needed. We were pleased to have them let us know they had a shuttle to the airport and free parking for us.
The hotel was very quiet and clean. Was able to get a good night sleep before going to the airport in the AM. Kids stayed awhile and enjoyed the pool. Only issue was it took me awhile to figure out the shower.
Guest reviews for Best Western Plus Milwaukee Airport Hotel & Conference Ctr
Everyone
Nice lobby, close to the airport. Breakfast is good. Rooms are in dire need of renovation!
clean hotel, good, friendly staff
Everyone
The hotel needs to invest in new mattresses. The room was clean and pleasant. The staff was friendly and helpful.
hotel
Everyone
It's an old hotel so expect that. However clean yet comfortable.
just the thing after a long flight
Everyone
Clean, comfortable, and quiet. I arrived before check-in time, but since my room was already prepared, they let me go up right away. There's an indoor pool and hot tub in a glassed-in arboretum, and an attached sports bar/grill sort of place with pretty good burgers. The place is big, and you might get a little lost the first time, but the staff gives you a map at the desk. The room was clean and comfortable.
nice hotel close to the airport
Everyone
The only thing I had about this room she gave me a room 246 went to the room the room was nasty not clean sent me to 3 different rooms and so they got me a clean bro the housekeeper's didn't even get to that side of the room yet and all she could say was sorry for the inconvenience having me run around the whole hotel the hotel people in the housekeeping supervisor needs to get that under control other than that the pool was shut down until about 5 o'clock other than that my room was a nice stay until they got my room done right the breakfast was called but the only thing I could say you get what you pay for
Review comment
KM-DOS responded on Apr 25, 2017
We are sorry that you endured these difficulties during your stay. We do hope that you will provide us another opportunity in the future to successfully meet your needs.
perect stay
Everyone
Excellent one night stay prior to departure of flight. Beds super comfy and breakfast buffet had numerous options!
Review comment
KM-DOS responded on Mar 27, 2017
Thank you for your kind review. We look forward to your next visit!
nightmare
Everyone
Arrived at 1 A.M. Bathroom faucet squirted out like a firehouse from all sides. Toilet overflowed and flooded the bathroom. Next day, room was not made up. That evening, no heat. Boiler needed repair, we were told. When we complained, they said there was nothing they could do for us because we booked with Orbitz and prepaid. They did not even offer a room change. They could have cared less. Very stressful especially since we were there to visit my brother in law who was in Hospice.
Review comment
KM-DOS responded on Mar 27, 2017
We do apologize for the problems you endured during your stay and have shared your review with our staff and General Manager to address each item. We do care about each of our guests and are sorry that our staff did not react more professionally to your concerns.
nice hotel
Everyone
Was very nice staying in this hotel the pool was nice and the movies for kids were free
Review comment
KM-DOS responded on Feb 27, 2017
Thank you for your review. We are glad that we could provide a relaxing getaway for your and your children.
Everyone
It was a nice place but we kept hearing a loud screeching noise couldnt sleep very well...the door was a little loose everytime someone would open their door ours would move so it sounded like somebody's trying to open it. Other than that nice clean place the food at the bar was good little pricey.
Review comment
KM-DOS responded on Feb 27, 2017
We apologize that there were noises that kept you awake. We do try and stress to all of our guests to be considerate of others after 10pm. We will be undergoing a renovation in the near future and will be working on the doors as part of that process. We do hope that you will continue to choose our hotel for your MKE accommodation needs in the future.
it's fine
Everyone
Hotel is clean and the staff is friendly. The pool is nice. The room is ok, just old and tired. Carpet in the room is loose and lumpy, the bed was way to soft for me, the water is really hard, and the toilet was very loud in the middle of the night. In general the bathroom was just old, but everything was clean. It's pretty much exactly what you expect for a cheap hotel across the street from an airport in the city.
Review comment
KM-DOS responded on Jan 4, 2017
Thank you for your review. In 2017 we will be undergoing numerous renovations that will address many of the items in your review. We hope that you will have an opportunity to revisit and see all the updates and improvements once completed. Please do not hesitate to ask our porter or shuttle driver for assistance in finding local restaurants, shopping and attractions. They will be able to provide many options to keep you busy while in the Milwaukee area.
Catie, Thank you for your amazing review. We are thrilled that you had such an enjoyable stay and can't wait to welcome you back for another visit.