The pool was nice. The staff was frequently nowhere to be found at the front desk. One time the desk was abandoned because the shift manager and employee were both outside smoking.
Everything was great. Staff were wonderful, friendly, & helpful. Breakfast was very good with a great variety. Room was clean & comfortable. was convenient. We especially enjoyed the pool & jacuzzi.
Been my hotel of choice when visiting Milwaukee, close to the airport and the places I visit. Last visit 3 years ago, since then the property isn't as well maintained, dirty halls around rooms, trash in hallways waiting to be picked up (where we were told to put it as no daily housekeeping) Have to find staff to swap dirty towels. Still like this hotel, will probably stay again, I'm sure pandemic recovery party to blame.
Fast shuttle from airport. Nice pool area.
I find it unbelievable that the accessible rooms are not on the first floor, are at the back of the hotel furthest from the entrance and the main activity area, restaurant, and meeting rooms making it very difficult for those of us with mobility issues to navigate the complex. It would also be difficult to evacuate in case of an emergency requiring using the stairwells. The single elevator is at the back if the hotel and not convenient. Makes me wonder if this hotel is ADA compliant.
Near the highway
Breakfast was a joke. May as well shut that down
Ok
bar abd restuarant was not good, no food except frozen pizza served on a pizza pazazz
Very close to the airport.
Carpeting throughout hotel was filthy. We walked barefoot in room and feet were immediately dirty. Room is not cleaned at all during stay, and we were never told. Pool area was full of leaves on carpet from trees around pool.
Only observation that the carpet was pretty old and looked dirty back by the rooms.
I liked that it was quiet and walking distance to the airport.
Best Western Plus Milwaukee Airport Hotel & Conference Ctr places you within a 15-minute drive of popular attractions such as American Family Field and The Rave-Eagles Club. This 139-room, 3-star hotel has free breakfast, an indoor pool, and free in-room WiFi.
Free on-the-go breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 6:00 AM to 10:00 AM. Enjoy a bite to eat at The Aviator Bar & Lounge, the hotel's onsite restaurant.
40-inch flat-screen TVs come with digital channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries, and beds sport premium bedding. Other amenities include MP3 docks, sofa beds, and refrigerators. Weekly housekeeping is available.
At Best Western Plus Milwaukee Airport Hotel & Conference Ctr, guests have access to an indoor pool, free WiFi in public areas, and a conference center. You can take advantage of free parking, along with a free airport shuttle (available on request). The 24-hour front desk has multilingual staff ready to assist with securing valuables, luggage storage, and dry cleaning/laundry. Additional amenities include a 24-hour business center, coffee/tea in a common area, and a computer station.
The pool was nice. The staff was frequently nowhere to be found at the front desk. One time the desk was abandoned because the shift manager and employee were both outside smoking.
Everything was great. Staff were wonderful, friendly, & helpful. Breakfast was very good with a great variety. Room was clean & comfortable. was convenient. We especially enjoyed the pool & jacuzzi.
Thank you for your feedback. We look forward to seeing you again.
Been my hotel of choice when visiting Milwaukee, close to the airport and the places I visit. Last visit 3 years ago, since then the property isn't as well maintained, dirty halls around rooms, trash in hallways waiting to be picked up (where we were told to put it as no daily housekeeping) Have to find staff to swap dirty towels. Still like this hotel, will probably stay again, I'm sure pandemic recovery party to blame.
Thank your for your feedback. We are working on making better stays.
Fast shuttle from airport. Nice pool area.
Hey Allan, Thank you for the 4 star review! Glad you were able to use our Shuttle and pool area during your visit. We look forward to welcoming you back to our hotel again in the near future! Bradley Peterson General Manager
I find it unbelievable that the accessible rooms are not on the first floor, are at the back of the hotel furthest from the entrance and the main activity area, restaurant, and meeting rooms making it very difficult for those of us with mobility issues to navigate the complex. It would also be difficult to evacuate in case of an emergency requiring using the stairwells. The single elevator is at the back if the hotel and not convenient. Makes me wonder if this hotel is ADA compliant.
Good day Christine, I understand your frustration with where our accessible rooms. We do have some on the first floor, based on the information you have provided, I am assuming that those rooms were already occupied at the time of your check in. Our hotel is ADA compliant as we do pass our city inspections every year. Thank you for your comments and concern, and sorry that we could not provide you a lower floor room at the time of your check in. We do hope to be able to check you in again in the near future.
Near the highway
Joel, Thank you for taking the time out of your day to complete the survey. I am glad to hear your stay went well. With everything reopening after COVID we are excited to be offering our guests more amenities such as full breakfast, the Aviator Bar is open 7 days a week again. Thank you again for the positive feedback. Have a great week. Sincerely, Stephanie Director of Operations
Breakfast was a joke. May as well shut that down
Good day John, I would like to hear more about your experience at our breakfast area? Currently because of covid we have been able to open up more of our breakfast back to its pre-covid form with the exception of eggs, sausage, and bacon. We currently are doing more then the average hotel with make your own waffles, several options of bagels and muffins as well as donut holes. We also have options as far as cereal, oatmeal and others to choose from. Please feel free to give me a call at the hotel when you have a moment to further discuss your experience. I look forward to hearing back from you.
We are sorry yoyr stay was not up to your satisfaction.Thank your feedback.