Everything
I liked the room size, we had a great garden view straight out to the ocean. There is no restaurant on site, they do partner with the Ritz Carlton next door, but they do not have room service. The pool area is much smaller than pictured. Direct access to the beach is a big plus and they have bicycle rentals which are free for the first 2hours.
I had a pleasant experience, but I did not like the halls were very dark and the room was not very clean and they don’t clean the rooms daily only every 5 days. Pool staff were amazing and professional.
I was charged for a King Suite but the hotel couldn't provide one. Their phones don't work and they kept saying their computers were down but promised a credit. No credit or consideration was given, the Sagamore charged my card for the premium room.
Beautiful property, very upscale, clean and staff were very friendly and helpful.
i liked the pool area and the weekend party the pool area was very clean and new so was everything o the first floor
Pool bar tenders were great. Front desk never provided coffee, ice, bottled water or facial tissue. They said it would be right up. Would never stay there again. Disappointed!
Great hotel , excellent location near the beach. Friendly staff. It was missing in house restaurant or room service, but even with out that still excellent hotel.
Sagamore staff was very helpful, the facility was extremely clean and quiet. I will definitely be staying at the Sagamore again when I go back to Miami. I also love the text check ins.
The common areas were kept clean, pools was clean, service at the beach was appropiate, drinks and meals delivered to the beach so that you dont have to move if yu dont want to. Overall was a great experience, and I will certainly stay there again anytime
Great location! We happened to go right at the beginning of the COVID-19 crisis, so many things were shut down, I would like to come back when the property has everything running.
The location of the hotel was great but the room was very dirty, we had lights that didn’t work, broken closet door, clogged sink. I went to front desk and expressed my concerns to them and no one did anything.
Located in South Beach, Sagamore Hotel South Beach - An All Suite Hotel is adjacent to Collins Avenue Shopping Area and within a 5-minute walk of other popular sights like Lincoln Road Mall. This 4-star hotel has 93 guestrooms and offers conveniences like a restaurant, an outdoor pool, and free in-room WiFi.
Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. For your convenience, a continental breakfast is served for a fee each morning from 9:00 AM to 11 AM.
All 93 individually decorated rooms provide refrigerators, free newspapers, and free bottled water. Guests can expect free WiFi and flat-screen TVs with cable channels and DVD players. Bathrooms offer hair dryers and designer toiletries, and beds are dressed in premium bedding. Safes, phones, and ironing boards are also standard. Weekly housekeeping is available.
Guests of Sagamore Hotel South Beach - An All Suite Hotel have access to an outdoor pool, a fitness center, and a rooftop terrace. Valet parking is offered for USD 42 per night. The front desk has multilingual staff on hand 24/7 to help with luggage storage, securing valuables, and dry cleaning/laundry. Other amenities at this beach hotel include free WiFi in public areas, conference space, and express check-out.
Everything
I liked the room size, we had a great garden view straight out to the ocean. There is no restaurant on site, they do partner with the Ritz Carlton next door, but they do not have room service. The pool area is much smaller than pictured. Direct access to the beach is a big plus and they have bicycle rentals which are free for the first 2hours.
Thank you for staying with us and we appreciate your feedback .
Apologizes that your stay was not as refreshing and pleasant as you expected. We ask that you connect with us so we can know what went wrong and how we can improve our guest experience
I had a pleasant experience, but I did not like the halls were very dark and the room was not very clean and they don’t clean the rooms daily only every 5 days. Pool staff were amazing and professional.
Thank you for staying with and sharing this feedback! We use all guest comments as building blocks to enhance our guest experience.
I was charged for a King Suite but the hotel couldn't provide one. Their phones don't work and they kept saying their computers were down but promised a credit. No credit or consideration was given, the Sagamore charged my card for the premium room.
I apologize for your less than stellar experience. This disappointing to hear, we strive to make sure all guest have a pleasant, refreshing, and positive stay. I will be sharing this feedback with our teams so that we can improve our guest experience.
Beautiful property, very upscale, clean and staff were very friendly and helpful.
Thank you for you staying with us and sharing your feedback !
i liked the pool area and the weekend party the pool area was very clean and new so was everything o the first floor
Hello valued guest, Firstly, thank you for your kind words! We appreciate it! Although, we would like to hear your feedback for the rating given on this review, to understand where we need to make room for improvement. We hope to invite you back!
We are saddened to hear of your poor experience and wish we could have done something to make your experience. Please feel free to reach the Front Office management team and we would be more than happy to further discuss the details of your experience.
We are saddened to hear of your poor experience. If you would like to further discuss please feel free to reach the Front Office Management Team, we look forward to hearing from you.
Thank you for your review!
Apologizes that your stay was not as refreshing and pleasant as you expected. We ask that you connect with us so we can know what went wrong and how we can improve our guest experience/.