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Room Mate Waldorf Towers

3.5 out of 5.0

Recent guest reviews

We extended our stay through Orbitz, I asked the front desk if I needed to advise them on this and that assured me that they would receive notification from Orbitz . Come the day of my original checkout ,around 2:50 PM there was a loud banging at my door and Eric shouting that I must open the door right away. My boyfriend opened the door and Eric stated that we needed to pack and leave right away as checkout was at noon. He was frantic and rude. I explained to him that my reservation was extended. He told me to come downstairs right now. I arrived to the front, where he had my additional night reservation printed and sitting on the desk. He stated he found the reservation and I must initial the receipt. he stated that he had been to my room 5 times and called numerous times. I believe that the hotel has the ability to deactivate my key card which would have prompted a trip to the front desk upon my arrival back from brunch. I advised him that I was completely taken back by the way I was treated and I had been advised by the woman the day previous that they would see my reservation was extended and no follow up needed. Mr. Jimenez was curt and stated he would ask the employee if I was told that. They assured me they would refund my money through Orbitz, which they didnt.

Room was clean and small but average size for hotels of this style on Ocean Drive. Mattress was not very comfortable. 4 of us stayed there in 4 different rooms and all said the same. Would stay there again as it it convenient to everything and staff is so nice.

The hotel was nice and clean. The hospitality was great and the staff was awesome especially Desi. I will definitely stay at The Waldorf Room mate again. Thanks guys!!

Nice hotel close to the beach, located in the middle of ocean drive where all the action is. Nice clean and spacious rooms, hotel staff is friendly. Overall had a good time there.

Nice small hotel directly across the street from the ocean. Good value, clean room. Highly recommend for a value hotel. Best Value in South Beach.

Fantastic experience. Desi helped my fiancé and I, he made it a memorable experience very pleasant and helpful! One of the nices hotels I've stayed in while in Miami

I was upgraded to a bigger ocean biew room at no extra cost due to Water stains on the floor. The front desk staff very nice and helpful. The only issue I had was louder noises from next door. One night they were fighting for many hours till morning and another night they played louder music like they were the only people in the planet. I could have had a great experience staying in this hotel . Unfortunately I only can give 3 stars to this hotel.

We arrived early and Daniel was AWESOME! The hotel is close to the beach and ocean drive is fantastic

Very nice hotel only have parking in a parking garage but it's only two blocks away close for walking ,

It's a good place to stay. I'll recommend it to my friend

Wonderful stay on South Beach in Miami.... most definitely will be back for another stay !

the hotel was nice enough. however, the rooms were quite small with no dresser or anywhere to put our clothes, our only small window was frosted so we had no view at all, and my boyfriend and I were given two single beds pushed together instead of the king sized bed we requested. The staff was friendly and Surabi, the lady who cleaned our room everyday, was great. Great location right on Ocean, steps away from the beach. Good experience overall.

The Waldorf is right in the middle of south beach night life. Very clean rooms. (House keeping gets a+++). Professional staff and overall great experience. A great value.

Clean, Modern and great location. . Friendly staff! Only concern is hallway noise will wake you late, late night. Also isfyou can hear them from the halls... they can hear any loud activity in your room!

Great location! Right across the street from South Beach, located on a busy street day and night! The staff was very friendly and accomodating. My only suggestion would be if you don't have to bring a car, don't! Valet parking is your only option unless you self park in a garage a few blocks away. There is always something to do and lots of restaurants to choose from including the hotels very own.

Stayed here from Saturday to Monday in October and it was a great stay. No complaints, just wish check-out time wasn't at 11am, but that's all hotels.

My only complaint is having left something in the room I called 1hr after departing and they could not find the item.

The hotel is ideally located, right on the main strip of South Beach. Wonderful for people watching. We enjoyed the outdoor restaurant at the hotel. We ate there twice and both times the food was delicious. In addition you receive a %15 discount off of your bill for being a hotel guest. The staff was extremely friendly, the room was well kept and comfortable. Towels are provided for the beach at the front desk and there is always a cold pitcher of water available in the lobby to quench your thirst. The only downfall was the noise. Due to the structure of the building, noise tends to echo and be quite loud, hence the complimentary ear plugs provided in the room. However we would visit this hotel again in the future and bring a white noisemaker with us to ensure we get a good night's sleep.

We had the opportunity to stay one night on South Beach and this was an excellent place to stay. The rooms were fairly clean (bedroom floors could have been cleaner but room was 'clean') and the location was in the heart of the strip. They provided ear plugs, which are needed. You are in the heart of the strip, and the hallways are noisy, doors are thin. Don't come to this location expecting a quiet experience and you won't be disappointed. We were upgraded, which was lovely, but still on the 1st floor, which is noisy. Room was european, beds are low and yet when tired, comfy. Be forewarned, the lobby 'restroom' is maintained by the restaurant and not very well maintained at that. If you arrive early, do not expect a place to freshen up in. The mens was better maintained than the women's. A total failure the whole time we were there, i might add. You are in the heart of South Beach however, and that is fun. I just don't recommend this place for more than one or two nights.

860 Ocean Drive Miami Beach FL

Hotel highlights

  • Steps from Lummus Park Beach and Art Deco Welcome Center
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Concierge services

Located in South Beach, Room Mate Waldorf Towers is next to popular attractions like Lummus Park Beach and Art Deco Welcome Center. This 44-room, 3.5-star hotel has conveniences like a restaurant, a bar/lounge, and free in-room WiFi. On the beach, it's also near PortMiami and Lincoln Road Mall.


Dining

In addition to a meal at the onsite restaurant, you can also enjoy a drink at the bar/lounge. For your convenience, a full breakfast is available for a fee.


Rooms

All 44 air-conditioned rooms feature minibars, ceiling fans, and safes. Guests can expect to find flat-screen TVs and stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Phones, ironing boards, and desks are also available.


Property features

Guests staying at Room Mate Waldorf Towers enjoy free WiFi in public areas, free newspapers, and an ATM. Valet parking is available for USD 35.31 per day. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, concierge services, and luggage storage.

Room options

Deluxe Room, One King Bed, Ocean View

King 1 | Sleeps 2

Standard Room, 1 King Bed

King 1 | Sleeps 2

Guest reviews for Room Mate Waldorf Towers

Everyone (10) Couples (9) Family (1) Other (2) Friends (3)
1

i was treated like a criminal by staff

Everyone

We extended our stay through Orbitz, I asked the front desk if I needed to advise them on this and that assured me that they would receive notification from Orbitz . Come the day of my original checkout ,around 2:50 PM there was a loud banging at my door and Eric shouting that I must open the door right away. My boyfriend opened the door and Eric stated that we needed to pack and leave right away as checkout was at noon. He was frantic and rude. I explained to him that my reservation was extended. He told me to come downstairs right now. I arrived to the front, where he had my additional night reservation printed and sitting on the desk. He stated he found the reservation and I must initial the receipt. he stated that he had been to my room 5 times and called numerous times. I believe that the hotel has the ability to deactivate my key card which would have prompted a trip to the front desk upon my arrival back from brunch. I advised him that I was completely taken back by the way I was treated and I had been advised by the woman the day previous that they would see my reservation was extended and no follow up needed. Mr. Jimenez was curt and stated he would ask the employee if I was told that. They assured me they would refund my money through Orbitz, which they didnt.

By on Jul 13, 2017

Review comment responded on Aug 1, 2017

Hello, Thank you for your feedback. Although we have already directly reached out to you, I can understand how this misunderstanding led to several reviews on various websites. I hope that we were able to rectify the situation. Thanks

4

business meeting

Everyone

Room was clean and small but average size for hotels of this style on Ocean Drive. Mattress was not very comfortable. 4 of us stayed there in 4 different rooms and all said the same. Would stay there again as it it convenient to everything and staff is so nice.

By on Feb 19, 2017

Review comment responded on Feb 21, 2017

Hello, I am very surprised to hear about mattress inconvenience , usually all our guests have great comments on that. We will definitely look into this matter. I hope to see you here and not only for business meeting!

5

everything was excellent!

Everyone

The hotel was nice and clean. The hospitality was great and the staff was awesome especially Desi. I will definitely stay at The Waldorf Room mate again. Thanks guys!!

By on Feb 16, 2017

Review comment responded on Feb 21, 2017

Thank you for warm words and happy to hear about your excellent stay! We look forward greeting you at Room Mate Waldorf again!

5

nice hotel.

Everyone

Nice hotel close to the beach, located in the middle of ocean drive where all the action is. Nice clean and spacious rooms, hotel staff is friendly. Overall had a good time there.

By , from New York, NY on Feb 7, 2017

Review comment responded on Feb 15, 2017

Hi Rohit, Very happy to read you enjoyed our hotel. Hope to see you back soon.

4

great value, art deco hotel on ocean drive

Everyone

Nice small hotel directly across the street from the ocean. Good value, clean room. Highly recommend for a value hotel. Best Value in South Beach.

By , from D.C. on Feb 4, 2017

Review comment responded on Feb 15, 2017

Thank you for recommending us! It is indeed great value in the hear of Ocean Drive. Best,

4
Everyone

Fantastic experience. Desi helped my fiancé and I, he made it a memorable experience very pleasant and helpful! One of the nices hotels I've stayed in while in Miami

By on Jan 11, 2017

Review comment responded on Jan 17, 2017

Hello, thank you so much for your positive review! Desmond is indeed one of our rock stars and I am proud to read these great words about him! Hope to see you back with us!

3
Everyone

I was upgraded to a bigger ocean biew room at no extra cost due to Water stains on the floor. The front desk staff very nice and helpful. The only issue I had was louder noises from next door. One night they were fighting for many hours till morning and another night they played louder music like they were the only people in the planet. I could have had a great experience staying in this hotel . Unfortunately I only can give 3 stars to this hotel.

By , from Z from New York on Dec 25, 2016

Review comment responded on Jan 17, 2017

Dear Yany, I fully understand your frustration with your stay. Being on Ocean Drive sometimes comes at the expense of a good night sleep, unfortunately. I hope you can give us another chance and maybe try our other sister hotel down the block, Lord Balfour for a more tranquil ambience?

4

quick getaway

Everyone

By , from New Jersey on Nov 9, 2016

Review comment responded on Nov 25, 2016

Hi Sarah! Glad you enjoyed your stay overall. Sorry about the restaurants being so aggressive. At least everything else was great! Please come back soon!

5

very nice first impression!

Everyone

We arrived early and Daniel was AWESOME! The hotel is close to the beach and ocean drive is fantastic

By on Aug 3, 2016

Review comment responded on Sep 13, 2016

Hi, it's Daniel. Sorry for the late response. I just wanted to say thank you for you kind words. I am glad you enjoyed my service and had a great time. please come back soon!

5

nice clean friendly hotel right across from beach

Everyone
Hotel Street in front

Very nice hotel only have parking in a parking garage but it's only two blocks away close for walking ,

By on Feb 28, 2016