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Delano

4.5 out of 5.0

Delano

4.5 out of 5.0

Recent guest reviews

Beautiful place in lively area. Staff was wonderful!!

The staff is absolutely the worst staff at a hotel I have ever encountered. The room was dirty. They try to up sell on everything. Avoid!!!

Liked everything about the hotel but the food, we ate lunch once at the beach and once by the pool , it was ok but I would think it would have better selections and better quality of food , because the majority of the people staying there don’t mind how expensive things are .

Check-I. Took way too long due to staff member not knowing what she was doing, Bell hop seemed too busy to bring luggage to room and staff wouldn’t let us do it ourselves. Room had reallly strong bleach odor when we first opened the door.

Nice experience. Excellent staff and service. Hotel room bathrooms can use updating

beach in front of hotel closed for a special event no one told us till we checked in

I had early check in with free upgrade to Pent House suite at no charge ... I think they thought I was a celebrity .. lol. .. awesome

Very good time. Beautiful hotel near everything. Want to go back.

Nice hotel room needed a fresher smell. A little loud from outside

The hotel itself is gorgeous. The staff was overly accommodating, offered an upgrade without me even asking, and were incredibly hospitable upon our arrival. The bed was a bit uncomfortable and I was kept up the entire night with noise through the walls and through the ceiling. I was surprised that the walls were so thin given the caliber of this hotel, but unfortunately, I barely got any sleep in such a beautiful room and hotel. I probably wouldnt stay here again given this fact.

Hotel starts to show its age....Feels old and dated but price is still high. Not worth it. Small room and noisy, but clean. Good friendly staff, especially those manning the beach area.

.......................................Great staff ..have to say not worth the price

the hotel is very unique, with original pieces of furniture . comfortable, baby friendly , top pool and wonderful beach

Unique hotel, exceptional style, very international clientele, amazing atmospherre

Great Location! Friendly and helpful staff. Would stay there again

It was a nice hotel with a fantastic pool however overall, for the amount of money they charge, not impressed with the overall service. The staff was great by the pool area however I felt they weren't very attentive everywhere else. The room was small and the bathroom shampoo and conditioner bottles provided by the hotel were actually opened and used.

1685 Collins Ave Miami Beach FL

Hotel highlights

  • Steps from Collins Avenue Shopping Area and Espanola Way and Washington Avenue
  • Free in-room WiFi
  • Onsite dining
  • Spa

Located in South Beach, Delano is within a 5-minute walk of popular sights such as Lincoln Road Mall. This 194-room, 4.5-star hotel welcomes guests with conveniences like a full-service spa, an outdoor pool, and free in-room WiFi.


Dining

Enjoy dining at the hotel's 2 onsite restaurants: LEYNIA offers relaxing garden views; Umi Sushi and Sake Bar specializes in sushi. Order from 24-hour room service to satisfy your hunger without leaving your room. For your convenience, a continental breakfast is available for a fee.


Rooms

Guests can expect to find free WiFi and a flat-screen TV with pay movies. Beds are dressed in premium bedding and down comforters, and the bathroom offers a rainfall showerhead, a hair dryer, and designer toiletries. Other standard amenities include an iPod dock, a minibar, and free newspapers.


Property features

Delano features a full-service spa, an outdoor pool, and a health club. Valet parking is available for USD 46 per night, and there's also limo/town car service. Multilingual staff at the 24-hour front desk can assist with securing valuables, dry cleaning/laundry, and tours or tickets. Other amenities at this beach hotel include a steam room, a rooftop terrace, and WiFi in public areas.

Room options

Room, 2 Double Beds, Oceanfront

Full 2 | Sleeps 4

Penthouse, 1 King Bed

King 1 | Sleeps 6

Apartment, 2 Bedrooms

King 2 | Sleeps 6

Deluxe Room, 1 King Bed, Oceanfront

King 1 | Sleeps 2

Guest reviews for Delano

Everyone (17) Couples (1)
5
Friends

Beautiful place in lively area. Staff was wonderful!!

By on May 10, 2019

Review comment responded on May 13, 2019

Dear Guest, Thank you for the wonderful review! We look forward to welcoming you back again soon! Best, Brittany Bergman Manager on Duty

1
Partner Couples Business Business Travelers

The staff is absolutely the worst staff at a hotel I have ever encountered. The room was dirty. They try to up sell on everything. Avoid!!!

By on May 6, 2019

Review comment responded on May 6, 2019

Dear Guest, We are very sorry we did not meet your expectations during your stay. Your feedback has been shared with the team. Best, Brittany Bergman Manager on Duty

5
Everyone

By on Apr 13, 2019

Review comment responded on Apr 16, 2019

Dear Guest, Thank you for the review and look forward to welcoming you back again in the future! Best, Brittany Bergman Manager on Duty

3
Everyone

By on Dec 31, 2018

Review comment responded on Jan 4, 2019

Dear Guest, Thank you for the feedback. We hope to have an opportunity to welcome you back again in the near future. Best, Brittany Bergman Manager on Duty

3
Everyone

By on Aug 19, 2018

Review comment responded on Aug 21, 2018

Dear Guest, We appreciate your feedback and will utilize it to enhance Delano. Best, Brittany Bergman

5
Everyone

Liked everything about the hotel but the food, we ate lunch once at the beach and once by the pool , it was ok but I would think it would have better selections and better quality of food , because the majority of the people staying there don’t mind how expensive things are .

By , from detroit on Aug 6, 2018

Review comment responded on Aug 6, 2018

Dear Ricci, Thank you for the review! We appreciate your your candid comments and will learn from them to help us improve in the future. Please know your feedback has been shared with the team. We hope to have an opportunity to welcome you back again in the future. Best, Brittany Bergman

3

disappointed check-i

Everyone

Check-I. Took way too long due to staff member not knowing what she was doing, Bell hop seemed too busy to bring luggage to room and staff wouldn’t let us do it ourselves. Room had reallly strong bleach odor when we first opened the door.

By on Jun 16, 2018

Review comment responded on Jun 18, 2018

Dear Guest, We are very sorry for any inconvenience you experienced during your stay. We appreciate your candid comments and will learn from them to help us improve in the future. Please know your feedback has been shared with the team and will be addressed immediately.

4

the delano

Everyone

Nice experience. Excellent staff and service. Hotel room bathrooms can use updating

By , from ny ny on Mar 5, 2018

Review comment responded on Mar 23, 2018

Dear Beth, We are delighted to hear about your nice experience; and certainly will pay a great deal of attention to details. Best,

2

might as well been i mile from beach

Everyone

beach in front of hotel closed for a special event no one told us till we checked in

By on Feb 23, 2018

Review comment responded on Feb 28, 2018

Dear Guest, Thank you for visiting Delano! We sympathize your frustration; but rely on your understanding about major events being arranged by the City of Miami Beach. These events might include Art Basel, Miami Boat Show , Miami Film Festival, Food and Wine festival, Miami Music Week and many more.We are surely happy to accommodate you and your party in the best way possible within the hotel's premises. Regards,

5

awesome

Everyone

I had early check in with free upgrade to Pent House suite at no charge ... I think they thought I was a celebrity .. lol. .. awesome

By , from south beach.. fl on Dec 30, 2017

Review comment responded on Jan 19, 2018

Dear Carl, We can't be happier to see your excitement about this past getaway; and glad we made you a Delano fan for life! See you very soon,

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.