Aqua Hotel & Suites3.0 out of 5.0
Recent guest reviews
We arrived on December 29th , we were received with a great smile from Alexandra the front desk manager, we went to the room a it was nice and clean, a bit too cold but we call at the front desk and immediately they send two blankets ! across the street from the beach and a few blocks from all the action, I will be back soon with my family, thanks to all the staff.
Never came back to this place again or recommend to anyone. We arrived to the lobby for the the checkin and Joel from the front desk was so rude and arrogant before we even say a word and told us to leave because there was no reservation for the day. After we showed him the confirmation code from booking he continued with his arrogant atitude asking for us when we did the reservation and kept ignoring us. We didnt imediately the date of reservation and he kept insunuating that we could have done thw reservation just 30 minutes ago. Then we showed that the reservation was made 1 month ago. Just after that he start to check what happened. They had some mistake and the were no room for us avaiable. He kept arguing with us the whole time and never apologize. NEVER EVER COME BACK TO THIS HOTEL AGAIN...Felt very insulted by Joel from the front desk
We stayed here as a family of 4 adults and 4 children (ages 16,14,12 and 1) - 2 rooms. Having looked at numerous hotels in the area this place was within our budget, looked to be a great location and included breakfast. Although we were slightly reluctant to book it based on some of the reviews, as it was only for a 2 night stop off we took the risk and booked. It's worth pointing out that this place isn't a luxury hotel (if you want a 5 star hotel then book somewhere else and pay 3 times the price!). We were greeted by lovely staff who were exceptionally friendly, anything we needed information wise they were happy to help. The beds wasn't particularly comfortable (but we had just come off a 5 star cruise so I don't think many beds would compare to that!)! They were more than fine though for a couple of nights. We booked a junior room which was spacious compared to my aunties standard room. We requested a cot that wasn't in the room on arrival, and when it did arrive it had broken, but we managed with our baby in our bed for the first night and by the second night it was replaced with a new cot. We certainly didn't let this spoil our stay, it wasn't a major problem to us. The breakfast was continental, coffee, orange juice, pastries, cereal, toast and small muffins, which was more than fine to start the day! The lady restocking breakfast didn't stop, she did a great job! Overall, if we had an open cheque book we probably would stay in a more expensive hotel, but if we were looking again for somewhere central, basic, with friendly helpful staff, with breakfast that was exceptionally priced compared to others in the area we would absolutely stay here again! You really couldn't beat this location for Miami Beach, the free beach chairs, loan of beach towels and umbrellas on the beach were a bonus too! Thanks for a great stay :-)
The photos at web site seemed fine, when we arrived we had to carry our heavy luggage on the stairs...nobody helped us... at night the rooms were clean but there was a party outside ,we couldn't sleep! Also the doors seemed so ligth .. we were worried ... that someone drunk could enter... the breakfast was too simple for the price...
I will definitely recommend the Aqua Hotel to anyone who's looking for a place to stay. This hotel has great location, in the middle of south beach, clean rooms, rates are also fare. And very nice staff! Francisco did a great job.
I went on a trip and it was my first tjme being in Miami. On my my search for a good place to stay I came across the aqua Hotel. I was a little skeptical at first but as soon as I entered when I got there all my fears went away. The lobby was super nice and the front desk people were very helpful. They were able to tell me cool places to go around the area and how to get there. Lincoln Road was especially my favorite it was only a couple of blocks away. The beach is also very close as well so the location of this hotel was great. The rooms are clean and had a cute vibe to it. The hotel has a little balcony that you can look out of at night and see The Nightlife that occurs. I had a great time here everyone should consider coming to this hotel.
We stayed here in mid-June and was pleased with the location and staff. Although we had one night with noisy neighbors, when we mentioned it front desk staff they happily gave us a new bigger room for the next night. We were very pleased. Complimentary breakfast was enough to get rolling in the morning. Pool that I saw online was more like a big hot tub, but refreshing anyhow. Great location 2 blocks from Miami Beach, and also included an umbrella and 2 beach chairs on the beach.
Horrible place. 3 o'clock in the morning loud arguments and fights outside my room. Tried calling the front desk no one answers. Definitely not a place I would book again. Thank god I was only there for 2 nights.
I stayed at this hotel for one night, not sure it would be my first choice again. I stayed at two other properties during this visit and Aqua was my least fave, especially for the price. Location is great, but there are other comparable places nearby. Pros: Location is right by the beach. Resort fee includes beach chairs and umbrella. Complimentary breakfast. Beautiful patio area outside. Rooms nicely maintained w/ semi-modern look. Cons: Bathrooms a bit outdated. My TV did not work. Informed the front desk and he at least came to the room to attempt to fix it but still did not work. No pool. The part of the beach it's closest to is also the beach area for nearby resorts (crowding).
I travel rather often and this is one of the best hotels I have stayed at! The location was great, the rooms were very nice, and the hotel staff was very accommodating. I would definitely stay here again and would recommend to anyone staying in the Miami area.
- Walking distance to Lincoln Road Mall and Art Deco Welcome Center
- Free continental breakfast
- Free WiFi in rooms and public areas
- Free airport shuttle
Located in South Beach, Aqua Hotel & Suites is a leisurely stroll from popular sights such as Lincoln Road Mall and Art Deco Welcome Center. This 3-star hotel welcomes guests with 45 rooms and conveniences like free in-room WiFi, a free airport shuttle, and a spa tub. In the historical district, it's also near PortMiami and Lummus Park Beach.
Free continental breakfast is served each morning from 7:30 AM to 9:30 AM.
All of Aqua Hotel & Suites's 45 air-conditioned rooms provide refrigerators, coffee makers, and free local calls. 32-inch plasma TVs come with cable channels, and guests can stay connected with free WiFi. Beds are dressed in premium bedding and bathrooms offer hair dryers and designer toiletries. Free bottled water, safes, and ironing boards are also standard.
Aqua Hotel & Suites features a spa tub, a rooftop terrace, and free WiFi in public areas. Valet parking is USD 25.00 per night if you plan to drive, or hop aboard the free airport shuttle at scheduled times. The front desk has multilingual staff standing by 24 hours a day to assist with dry cleaning/laundry and concierge services. Additional amenities include a meeting room, a business center, and a garden.
Reviews from Trip Advisor
45% of guests recommend this hotelTotal of 120 reviews