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Recent guest reviews

Very good service

Horrible service and the front desk goes missing for up to 30 mins at a time all night

Room only had one working light bulb, refrigerator was unplugged and filthy. White powder on carpet outside room

It seemed like it was a nice place in it's day and you could tell that they're remodeling it But the 1st thing when I come to the door I don't need to smell a bunch of marijuana and people hanging outside smoking it and apparently inside The receptionist she couldn't get off her chair to help you do nothing I had to pay a security deposit for damages but my door was broken off of my closet I had to come back down and let them know that I needed a receipt for other reasons and they weren't even good enough to give me one of them They had lumber laying all over the upstairs where I have to go walk through to get to my room There was a conference room right there if they have all that miscellaneous tools and stuff why didn't this ticket in that room that nobody uses often Not in the main walkway as soon as you come up the steps

My family and I enjoyed the laid back scenery there and even through a fish pole in the creek close to the property

I had 2 rooms and both were dirty when we checked in, refrigerator in 1 room didn't work, blood on the curtains, shower head falling off, garbage in the hallways for 2 days, elevator not working.

Cool building, nice view on the back side and the pool looked really cool. Rooms were spacious. However, you should expect a budget hotel experience. It was hot in the main areas of the hotel. Our room smelled gross. Breakfast was not great despite having hot items.

On the outside, the grass was very long and VERY unappealing. On the inside no elevator for carrying luggage to the second floor

No AC. Missing blackout curtains. Room was clean and bed was comfortable. Staff was nice but overwhelmed when a large group checked in.

Free breakfast was poor....bad, salty stuff. No remote for TV in room, no mini-fridge. Coffee maker moldy, not clean. Phone in room did not work. Only 2 towels in bathroom. For $100/night , one would expect more.

Great value! The pool is very nice and we enjoyed a couple swims every day with our kids. The breakfast was top-notch, and everything in our room was very comfortable. The central air was out so the hallways were a little warm, but our room was nice and cool.

Good quality hotel for the price. Friendly staff and nice amenities.

Every time we requested face towels were told was out but would bring us some, never received them. Would have liked to have taken a swim in the indoor pool. Because outdoor and indoor pool was connected there was a trashy film and leaves in the indoor pool. Did not look clean at all.

Being remodeled, improved, more comfortable than previous stays

Hotel was comfortable and all the staff were very helpful and pleasant.

The room was nice and clean. The location was quiet, but close to everything.

Our hotel was located never the main road and highway. office staff must not talk, because I staff member could find my reservation and the other couldn't - they were standing next to each other. We were only given 1 bath towel. It took 2 phone calls to house keeping and an hour of time before they arrived. Direct TV was out for approximately 3 hours becuase of a storm. There has to be a better way to get tv to the hotel versus satellite. So we listened to kids run the halls. The hot tub had a yellow tinge to it. I wouldn't go near the pool or hottub. Front of hotel chairs were dirty and stained. After working to get a cheap price for the night (thank goodness) they "couldn't find the cheaper fair and I have to take it up with the front desk manager on Monday. That will be 4 people I have told, including Expedia, who basically said Sorry for your luck - you have to work with the hotel on this situation. Beds were Comfy - location was good and was convenient to our venue for the night.

The room was very nice and the bed was very comfortable. Just what I was hoping for.

Rhode Island St Merrillville IN

Hotel highlights

  • Free continental breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining

Located within 2 miles (3 km) of Westfield Southlake Mall, Clarion Inn is within 3 miles (5 km) of Methodist Hospitals Diabetes. This 112-room hotel has conveniences like free breakfast, free in-room WiFi, and free self parking.


Dining

Free continental breakfast is served each morning from 6:00 AM to 10:00 AM. Enjoy a leisurely bite to eat at the onsite restaurant, or have a drink at the bar/lounge.


Rooms

40-inch LED TVs come with satellite channels, and guests can stay connected with free WiFi. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Microwaves, coffee makers, and free local calls are also available.


Property features

Renovated in 2016, Clarion Inn offers a gym, free WiFi in public areas, and a conference center. You can take advantage of free parking if you drive. Front-desk staff can answer questions 24/7, and assist with securing valuables, dry cleaning/laundry, and luggage storage. Additional amenities include a 24-hour business center, coffee/tea in a common area, and express check-out.

Room options

Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

1 King Bed | Sleeps 2

Executive Single Room, 1 King Bed with Sofa bed, Refrigerator & Microwave

1 King Bed and 1 Twin Sofa Bed | Sleeps 4

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

1 King Bed | Sleeps 2

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

2 Double Beds | Sleeps 4

Guest reviews for Clarion Inn

Everyone (11) Couples (6) Family (8)
5
Everyone

Very good service

By on Mar 4, 2024

1
Family

Horrible service and the front desk goes missing for up to 30 mins at a time all night

By on Jul 15, 2023

Review comment responded on Aug 3, 2023

Thank you for taking the time to reach out to us. We understand how important a quiet environment is and apologize. Your feedback helps us prevent situations such as this in the future. We hope you will give us another chance if you are in the area again.

1
Everyone

Room only had one working light bulb, refrigerator was unplugged and filthy. White powder on carpet outside room

By on May 21, 2023

2
Partner Couples

It seemed like it was a nice place in it's day and you could tell that they're remodeling it But the 1st thing when I come to the door I don't need to smell a bunch of marijuana and people hanging outside smoking it and apparently inside The receptionist she couldn't get off her chair to help you do nothing I had to pay a security deposit for damages but my door was broken off of my closet I had to come back down and let them know that I needed a receipt for other reasons and they weren't even good enough to give me one of them They had lumber laying all over the upstairs where I have to go walk through to get to my room There was a conference room right there if they have all that miscellaneous tools and stuff why didn't this ticket in that room that nobody uses often Not in the main walkway as soon as you come up the steps

By , from KASOTA on Jan 1, 2023

2
Everyone

By on Dec 17, 2022

3
Everyone

By on Aug 4, 2022

4
Family

My family and I enjoyed the laid back scenery there and even through a fish pole in the creek close to the property

By on Jul 10, 2022

2
Family with small children Family

I had 2 rooms and both were dirty when we checked in, refrigerator in 1 room didn't work, blood on the curtains, shower head falling off, garbage in the hallways for 2 days, elevator not working.

By on Jul 28, 2020

3
Partner Couples Family

Cool building, nice view on the back side and the pool looked really cool. Rooms were spacious. However, you should expect a budget hotel experience. It was hot in the main areas of the hotel. Our room smelled gross. Breakfast was not great despite having hot items.

By , from St Charles, MO on Aug 26, 2019

2
Partner Couples Family

On the outside, the grass was very long and VERY unappealing. On the inside no elevator for carrying luggage to the second floor

By on Jul 8, 2019

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