Skip to main content
Beginning of main content

Recent guest reviews

Beer cans lying all over in parking lot, lobby and room dirty

Everything and everywhere it was DIRTY. My room wasnt cleaned. Paid $175 and the condition of the room was just horrible, floor not vaccumed, hair dryer in the bathroom had hair everywhere, mini refrigerator had water glasess, coffee amanites were not stocked, the furniture had food stains all over the room. We had our 17months baby with us regreted the stay. At the front desk the manager ans the staff were arguing, one of the staff had to ask another staff to help us login. Just unbelievable hotel and it's service. Never recommending nor booking anything with this property. Orbitz should not consider such hotels to their customers on the app. This hotel ruined our entire trip. Disappointing.

The room had small pieces of toilet paper/dirt all over the floor. The air conditioning unit screamed while it was running(we're in the middle of July, mind you). When asking for a cover & sheets for the pull out bed, I was handed two wadded up sheets(no cover). The trash cans had dried up liquids still inside of them. The sconces in the bathroom had stucco on the fixtures. There was rock salt on the back stairs, obviously from last winter. After paying almost $200 for the room, you tend to expect just a little bit better accomodations. When addressing this with the management, thier response was "Sorry, we'll try better next time." There was no attempt to try and ease the dissatisfaction.

nice size room for a couple day stay near some good restaurants retail etc and super close to 65 NS whichever way you are going understand the need for the coffee machine dispenser in the breakfast room but man, wow! not very good only interaction was with front desk and she was great!

It had a awful smell on my floor. It was so strong it came through the room.

The eggs served with breakfast we're luke warm and tasteless. The coffee wasn't good. Everything else was very good.

The pool and hot tub were salty. The room was nice. I wish the tub was a soaker tub but it wasn't.

Well worth the price. Quiet even though it was filled

friendly staff, clean rooms, great breakfast, and wifi. Fitness center and indoor pool looked like they were in good shape (I did not personally use those amenities). Mattresses could stand to be changed out and upgraded as the beds were not as comfortable as I would have expected.

good for the price, nice pool and workout facilities

I would not recommend this hotel. It is understaffed and the manager is AWOL. This was a nice place if someone took the time to care about cleanliness and staff it to make that happen. Almost the whole place was dirty, except the breakfast room. Generally, the floors were terrible- from the elevator, hall floors, and our room. Pool windows and the elevator walls were unclean. (This did not change from when we checked in on Sunday 6 pm until we left on Monday morning.) In our room we found food crumbs on the floor, including a blueberry. The sofa had part of a peanut on it. The bathroom counter was not cleaned, unsure about the sink, floor, tub and toilet were fine. Many of the rooms's surfaces had not been wiped down. It was really a pretty nice room except for not being clean. Desk clerk offered another room - it was much the same, except hunk of cookie and hair tie - no blueberry. Offered a third room, decided to just buy lysol wipes. Bedding and towels were clean. No one came to clean or even offered to clean it. Clerk said would let manager know. When we checked out - mentioned it again to next clerk, said the same thing. Both clerks said they were short staffed. I saw the morning clerk working the breakfast area and the front desk! Where is the manager!! Left email for the manger to call me - guess what? No call!!

Room was very nice and clean. The breakfast had a lot of options, but I feel they tried too hard. The eggs were made into little omelets which was awesome but had very fake/cheap cheese.

Room was fine for 1 night stay! Heater cycling on and off and interstate highway traffic kept me in and out of sleep. Otherwise no complaints

nicely located room had all we needed. went for wedding. able to use printer, iron and ironing board,

Stayed for one night. Hotel staff was great answered questions with a smile and super attitude. Room is nice, bed comfortable, pool very nice. Breakfast was fine offered scrambled eggs and sausage for those not looking for sugar breakfast. Would definitely stay there again if in that area.

Very nice, had to go to doctor appointment the next day in Chicago. Had a good breakfast there before going.

clean comfortable relaxing best hotel I've stayed in yet!

E 83rd Ave Merrillville IN

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Indoor pool
  • Fitness center

Located within a leisurely stroll of Westfield Southlake Mall, Comfort Suites Merrillville is within a few miles (5 km) of Vibra Hospital of Northwestern Indiana. This 70-room hotel has an indoor pool, free in-room WiFi, and free self parking.


Rooms

The 70 accommodations feature sitting areas. TVs come with cable channels, and guests can stay connected with free WiFi. Microwaves, refrigerators, and coffee makers are other standard amenities.


Property features

Guests of Comfort Suites Merrillville have access to an indoor pool, a fitness center, and a spa tub. A stay here includes free parking. The 24-hour front desk has staff standing by to help with luggage storage, securing valuables, and dry cleaning/laundry. Additional amenities include free WiFi in public areas, a meeting room, and coffee/tea in a common area.

Room options

Room, Multiple Beds, Accessible, Non Smoking (Roll-In Shower)

2 Queen Beds and 1 Twin Sofa Bed | Sleeps 5

Suite, Multiple Beds, Non Smoking

1 King Bed, 1 Queen Bed and 1 Twin Sofa Bed | Sleeps 5

Suite, Multiple Beds, Non Smoking

2 Queen Beds and 1 Twin Sofa Bed | Sleeps 4

Room, 1 King Bed with Sofa bed, Accessible, Non Smoking (Roll-In Shower)

1 King Bed and 1 Twin Sofa Bed | Sleeps 3

Guest reviews for Comfort Suites Merrillville

Everyone (11) Couples (7) Business (1) Family (8) Friends (1)
2
Partner Couples

Beer cans lying all over in parking lot, lobby and room dirty

By on Sep 6, 2021

Review comment responded on Sep 6, 2021

Dear Guest, Greetings from Comfort Suites! Thank you for taking time out to share your experience and bringing this to our attention. Our sincere apologies for the inconvenience caused to you. We would address the matter seriously and take corrective measures. Your business is very important to us and is greatly appreciated. Looking forward to welcome you back soon!! Warm Regards, S. Pal Singh General Manager

1
Family with small children

Everything and everywhere it was DIRTY. My room wasnt cleaned. Paid $175 and the condition of the room was just horrible, floor not vaccumed, hair dryer in the bathroom had hair everywhere, mini refrigerator had water glasess, coffee amanites were not stocked, the furniture had food stains all over the room. We had our 17months baby with us regreted the stay. At the front desk the manager ans the staff were arguing, one of the staff had to ask another staff to help us login. Just unbelievable hotel and it's service. Never recommending nor booking anything with this property. Orbitz should not consider such hotels to their customers on the app. This hotel ruined our entire trip. Disappointing.

By on Aug 13, 2021

Review comment responded on Aug 14, 2021

Dear Guest, Greetings from Comfort Suites! Thank you for taking time out to share your experience and bringing this to our attention. Our sincere apologies for the inconvenience caused to you. We would address the matter seriously and take corrective measures. At present we are trying our best to upgrade and maintain our services. Your business is very important to us and is greatly appreciated. Looking forward to welcome you back soon!! Warm Regards, S. Pal Singh General Manager

1
Family with small children

The room had small pieces of toilet paper/dirt all over the floor. The air conditioning unit screamed while it was running(we're in the middle of July, mind you). When asking for a cover & sheets for the pull out bed, I was handed two wadded up sheets(no cover). The trash cans had dried up liquids still inside of them. The sconces in the bathroom had stucco on the fixtures. There was rock salt on the back stairs, obviously from last winter. After paying almost $200 for the room, you tend to expect just a little bit better accomodations. When addressing this with the management, thier response was "Sorry, we'll try better next time." There was no attempt to try and ease the dissatisfaction.

By on Jul 21, 2021

Review comment responded on Aug 2, 2021

Thank you for your feedback and for taking the time to write about your experience. Your business is very important and is greatly appreciated. We look forward to your next stay..

3
Everyone

By on Jun 22, 2021

Review comment responded on Jul 3, 2021

Thank you for your feedback and for taking the time to write about your experience. Your business is very important and is greatly appreciated. We look forward to your next stay.

4
Business Business

nice size room for a couple day stay near some good restaurants retail etc and super close to 65 NS whichever way you are going understand the need for the coffee machine dispenser in the breakfast room but man, wow! not very good only interaction was with front desk and she was great!

By on Jun 2, 2021

Review comment responded on Jun 3, 2021

Thank you for your feedback and for taking the time to write about your experience. Your business is very important and is greatly appreciated. We look forward to your next stay.

3
Family Family

It had a awful smell on my floor. It was so strong it came through the room.

By , from Murfreesboro on Mar 3, 2020

Review comment responded on Mar 3, 2020

Thank you for your feedback and for taking the time to write about your experience. Your business is very important and is greatly appreciated. We look forward to your next stay.

4
Family Family

The eggs served with breakfast we're luke warm and tasteless. The coffee wasn't good. Everything else was very good.

By , from Merrillville, IN on Feb 27, 2020

Review comment responded on Mar 3, 2020

Thank you for your feedback and for taking the time to write about your experience. Your business is very important and is greatly appreciated. We look forward to your next stay.

4
Partner Couples

The pool and hot tub were salty. The room was nice. I wish the tub was a soaker tub but it wasn't.

By on Jan 16, 2020

Review comment responded on Feb 3, 2020

Thank you for your feedback and for taking the time to write about your experience. Your business is very important and is greatly appreciated. We look forward to your next stay.

5
Business Business

Well worth the price. Quiet even though it was filled

By on Aug 9, 2019

Review comment responded on Aug 10, 2019

Thank you for your feedback and for taking the time to write about your experience. Your business is very important and is greatly appreciated. We look forward to your next stay.

2
Everyone

By on Jul 24, 2019

Review comment responded on Jul 29, 2019

Thank you for your feedback and for taking the time to write about your experience. Your business is very important and is greatly appreciated. We look forward to your next stay.

Comfort Suites Merrillville

1344 E 83rd Ave, Merrillville, IN 46410
url importing http://www.orbitz.com/Merrillville-Hotels-Comfort-Suites-Merrillville.h1941213-p2.Hotel-Reviews
There was an error importing /Merrillville-Hotels-Comfort-Suites-Merrillville.h1941213-p2.Hotel-Reviews, error: javax.servlet.jsp.JspTagException: 301 http://www.orbitz.com/Merrillville-Hotels-Comfort-Suites-Merrillville.h1941213-p2.Hotel-Reviews

Frequently asked questions