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Recent guest reviews

This is by far the worst hotel I have ever experienced! Disgusting, does not even begin to describe it. Checked into the hotel at midnight upon getting in the room and seeing tags on the bed that said the rooms have been cleaned. We immediately noticed dirt on the pillows, hair in the bed, "happy" towels under each bed, VOMIT on the side of the bed skirt that you could still smell! Used bottles of soap in the shower, spit on the sink, absolutely awful especially during the pandemic. To put people's lives at risk is absolutely unacceptable lawyers have been contacted already. I wish I could post pictures!

With two beds in the room, one looked like it has not been changed at all. Long black hair was in the bed along with a boot print on the sheet. The toilet had old pee splatter behind the seat and on the rim. The floor looked as if someone had run a wet mop over it but as I could see the water streaks but the blood spots going towards the bathroom were dark and very visible. The room has a faint odor of cigarette smoke. The shower walls needed a good cleaning as did the curtain, which had a it of mold or black dirt. Someone needs to learn how to dust as it was everywhere and along the top of the headboard, which you could see the hair oils from quite a few folks. NEVER again will I go there. BEWARE

Room was not ready upon checkin. No towels or tissue. Underneath beds was garbage and wasn't swept under there for days. Room smelled like smoke and urine. Worst experience ever. Asking for refund come Monday morning!

House keeping did came to the room not 1 rime out the 3 day I was there at all

Very Clean and cozy and restaurant's, shopping mall,everything is very convenient in that area

Check in/out was easy with helpful staff. Noise from the interstate and guests walking by outside was a bit loud, and the room was a little tight. Had a microwave, fridge, TV, etc. Made for an easy quick stop on a trip through.

Hotel is good, location is good, value for the money is good. I stay here often.

Georgia St Merrillville IN

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • 24-hour front desk

Located 1.4 mi (2.3 km) from Westfield Southlake Mall, Red Roof Inn Merrillville is within a 10-minute drive of other popular attractions like Crown Point Sports Complex. This 108-room motel welcomes guests with conveniences like free in-room WiFi, free self parking, and coffee/tea in a common area.


Rooms

All 108 air-conditioned rooms feature microwaves, free long-distance calls, and free local calls. Guests can expect free WiFi and flat-screen TVs with cable channels and pay movies. Other standard amenities include safes, desks, and free toiletries.


Property features

Guests of Red Roof Inn Merrillville enjoy free WiFi in public areas, coffee in a common area, and a vending machine. You can put free parking to good use if you drive. Front-desk staff are standing by 24/7 to assist with any requests.

Room options

Deluxe Room, 1 King Bed (Smoke Free)

1 King Bed | Sleeps 2

Deluxe Room, 2 Double Beds (Smoke Free)

2 Double Beds | Sleeps 4

Superior Room, 1 King Bed (Smoke Free)

1 King Bed | Sleeps 2

Deluxe Room, 1 King Bed, Accessible (Roll-In Shower, Smoke Free)

1 King Bed | Sleeps 2

Guest reviews for Red Roof Inn Merrillville

Everyone (4) Family (2)
1
Family with small children

This is by far the worst hotel I have ever experienced! Disgusting, does not even begin to describe it. Checked into the hotel at midnight upon getting in the room and seeing tags on the bed that said the rooms have been cleaned. We immediately noticed dirt on the pillows, hair in the bed, "happy" towels under each bed, VOMIT on the side of the bed skirt that you could still smell! Used bottles of soap in the shower, spit on the sink, absolutely awful especially during the pandemic. To put people's lives at risk is absolutely unacceptable lawyers have been contacted already. I wish I could post pictures!

By on May 4, 2021

Review comment responded on Jun 22, 2021

Dear Guest, I am extremely sorry to learn about all the inconvenience you had to endure. Our sincere apologies. We care about your experience, and I realize no words can change your feelings of disappointment or the inconveniences you experienced. We have taken serious note of your observations. The entire points will be investigated to take appropriate actions. You will have a nice stay next time. Request your understanding. Sincerely, Hotel Manager

5
Everyone

By on Sep 11, 2020

Review comment responded on Sep 11, 2020

Thank you for being our guest and sharing your feedback. We are delighted to read that you enjoyed your stay. We look forward to having you again as our guest on your next trip into town. Thank you, Steven Coster General Manager

1
Business Business

With two beds in the room, one looked like it has not been changed at all. Long black hair was in the bed along with a boot print on the sheet. The toilet had old pee splatter behind the seat and on the rim. The floor looked as if someone had run a wet mop over it but as I could see the water streaks but the blood spots going towards the bathroom were dark and very visible. The room has a faint odor of cigarette smoke. The shower walls needed a good cleaning as did the curtain, which had a it of mold or black dirt. Someone needs to learn how to dust as it was everywhere and along the top of the headboard, which you could see the hair oils from quite a few folks. NEVER again will I go there. BEWARE

By , from Atlanta on Aug 15, 2020

Review comment responded on Aug 22, 2020

Thank you for being our guest and sharing your concerns. My team and I appreciate the feedback and hope you allow us another to impress you on your future travels. Thank you, Steven Coster General Manager

1
Family with small children

Room was not ready upon checkin. No towels or tissue. Underneath beds was garbage and wasn't swept under there for days. Room smelled like smoke and urine. Worst experience ever. Asking for refund come Monday morning!

By , from Chicago on Jul 12, 2020

Review comment responded on Aug 22, 2020

Thank you for being our guest and sharing your concerns. My team and I appreciate the feedback and hope you allow us another to impress you on your future travels. Thank you, Steven Coster General Manager

5
Everyone

By on Apr 23, 2020

2
Business Business

House keeping did came to the room not 1 rime out the 3 day I was there at all

By , from Merrillville IN on Apr 20, 2020

5
Everyone

By on Apr 10, 2020

5
Everyone

By on Mar 20, 2020

5
Family

Very Clean and cozy and restaurant's, shopping mall,everything is very convenient in that area

By on Mar 9, 2020

4
Family Business Business

Check in/out was easy with helpful staff. Noise from the interstate and guests walking by outside was a bit loud, and the room was a little tight. Had a microwave, fridge, TV, etc. Made for an easy quick stop on a trip through.

By on Mar 4, 2020

Review comment responded on Mar 5, 2020

Thank you for being our guest on your recent travel into Merrillville. We are pleased to read how much you enjoyed your quick stop in town. Please see us again when your plans bring you back to town. Thank you, Steven Coster General Manager

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