This is a new hotel in QC. I expected a clean , no maintenance issues. On my second day, roaches were found. Cleaning crew did not clean trash bin so some food juices were left. Since it’s for quarantine stay , there is no cleaning inside the room so I was hoping the trash bin would at least be sanitized or cleaned. Food choices are limited for those with special diets. A lot of staff try to get your list of desired or needed food but follow through was poor. There is an attempt to change your food but the wait is long. The price of food on the menu are a bit expensive given the amount and quality of food is mediocre. To get anything, you have to call front desk so sometimes it would take 4 attempts. I had to call front desk almost for all my meals, everyday for 10 days because of poor follow through with food restrictions. If you have mobility issues, phone is not accessible to your bed. This could be an issue for any emergency. There should have been an extension cord to make phone calls easier for those with mobility problems. The front desk staff are courteous most of the time but get cut short due to possible volume of calls. I wouldn’t recommend this hotel for those with special dietary needs. The menu on Dash is limited to mostly unhealthy choices. Sometimes the fruit cups do not have fresh fruits. It would have been easier to order food outside hotel but was not allowed. I hope they included local dishes.
As a quarantine facility, the limitation of food choices for those with special diets should be considered. If it’s possible for those with restrictions to get food delivered, it would have been an easier stay. No refrigerator in each room is certainly a disadvantage because food spoilage is another issue. Leftovers have no place for safety storage. No ice dispenser makes it necessary to keep calling the front desk and staff is inundated with several calls to attend to those with special needs. The kitchen staff tried to amend the issues but were inconsistent. Several times during the stay, I had to call front desk to change the packaged food as follow through with diet restrictions have not been attended to. The quality of fresh fruits were mediocre and when food is served cold, like cooked meats, and dried out, near choking episodes were experienced. Soup was not included in the meals and eating dried cold food for 10 days certainly did not provide a great experience with this new hotel. Paying guests, especially those with more travel experiences may find the services, the food quite below the standards compared to other hotels. The need for safe handling of food for a lot of guests on quarantine should be explored. It would have been nice to have more Filipino dishes during quarantine and packaged meals should be balanced, less carbohydrates and more veggies and soup would have created a better quarantine experience. Cleaning of trash bins should also be done daily.
Lira, Theth, and the rest of the staff made my crucial stay at Park Inn very pleasant and stress free. Thank you, everyone!
the front desk person showed good customer service
This hotel is new. The staff says more work is underway, but it was not apparent during our stay. Radisson has taken a chance on a modern design for the rooms and common areas. Overall it works. Some details could be added, like places to hang clothing, in the otherwise spacious bathrooms. The staff was very eager to help, bright and attentive. It's a hard balance in Manila to satisfy both local and international guests, the staff at North Edsa is making it work. Thanks for a great stay.
Located in Bagong Pag-asa within a 5-minute walk of SM North EDSA, Park Inn by Radisson North Edsa is within 2 miles (3 km) of other popular sights like Quezon Memorial Circle. This 3.5-star hotel has 238 guestrooms and offers conveniences like a restaurant, an outdoor pool, and a 24-hour gym. Located centrally in Quezon City, it's connected to a shopping center and also close to St. Luke's Medical Center and TriNoma.
Enjoy a leisurely bite to eat at Casa, the hotel's onsite restaurant. Satisfy your hunger from the comfort of your room with room service. Start each morning with buffet breakfast, available for a fee from 6:30 AM to 10:30 AM.
The 238 rooms have an array of amenities, including refrigerators, coffee makers, and free bottled water. LED TVs come with cable channels, and free WiFi keeps guests connected. Bathrooms offer rainfall showers, hair dryers, and free toiletries. Other amenities include safes, ironing boards, and desks.
Park Inn by Radisson North Edsa features an outdoor pool, a children's pool, and a 24-hour gym. If you drive, self parking is PHP 300 per night, or you can take advantage of the airport shuttle (available 24 hours) for PHP 2500 per vehicle one-way. The 24-hour front desk has staff standing by to help with concierge services and dry cleaning/laundry. Additional amenities include free WiFi in public areas, conference space, and a business center.
This is a new hotel in QC. I expected a clean , no maintenance issues. On my second day, roaches were found. Cleaning crew did not clean trash bin so some food juices were left. Since it’s for quarantine stay , there is no cleaning inside the room so I was hoping the trash bin would at least be sanitized or cleaned. Food choices are limited for those with special diets. A lot of staff try to get your list of desired or needed food but follow through was poor. There is an attempt to change your food but the wait is long. The price of food on the menu are a bit expensive given the amount and quality of food is mediocre. To get anything, you have to call front desk so sometimes it would take 4 attempts. I had to call front desk almost for all my meals, everyday for 10 days because of poor follow through with food restrictions. If you have mobility issues, phone is not accessible to your bed. This could be an issue for any emergency. There should have been an extension cord to make phone calls easier for those with mobility problems. The front desk staff are courteous most of the time but get cut short due to possible volume of calls. I wouldn’t recommend this hotel for those with special dietary needs. The menu on Dash is limited to mostly unhealthy choices. Sometimes the fruit cups do not have fresh fruits. It would have been easier to order food outside hotel but was not allowed. I hope they included local dishes.
As a quarantine facility, the limitation of food choices for those with special diets should be considered. If it’s possible for those with restrictions to get food delivered, it would have been an easier stay. No refrigerator in each room is certainly a disadvantage because food spoilage is another issue. Leftovers have no place for safety storage. No ice dispenser makes it necessary to keep calling the front desk and staff is inundated with several calls to attend to those with special needs. The kitchen staff tried to amend the issues but were inconsistent. Several times during the stay, I had to call front desk to change the packaged food as follow through with diet restrictions have not been attended to. The quality of fresh fruits were mediocre and when food is served cold, like cooked meats, and dried out, near choking episodes were experienced. Soup was not included in the meals and eating dried cold food for 10 days certainly did not provide a great experience with this new hotel. Paying guests, especially those with more travel experiences may find the services, the food quite below the standards compared to other hotels. The need for safe handling of food for a lot of guests on quarantine should be explored. It would have been nice to have more Filipino dishes during quarantine and packaged meals should be balanced, less carbohydrates and more veggies and soup would have created a better quarantine experience. Cleaning of trash bins should also be done daily.
Dear Vaued Guest, Thank you for your detailed review and for taking the time to write about your experience. All of your insights and inputs will be shared with the team. Your feedback is extremely valuable to us as we strive to improve our guest's stay. Your comments will be discussed with the team as we revisit your concern and make sure corrective actions will be implemented. We apologize for the inconvenience you faced and we look forward to welcoming you back for another great stay experience.
Lira, Theth, and the rest of the staff made my crucial stay at Park Inn very pleasant and stress free. Thank you, everyone!
Dear Valued Guest, Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you have enjoyed your stay marked by the team's service. It's something our staff takes great pride in. It will be a pleasure welcoming you back to our hotel on your next visit. Kind Regards,
the front desk person showed good customer service
Dear Valued Guest, Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you have enjoyed your stay marked by the team's service. It's something our staff takes great pride in. It will be a pleasure welcoming you back to our hotel on your next visit.
Dear Valued Guest, Thank you for your perfect star rating. We are delighted to read that you have enjoyed your stay marked by the team's service. It's something our staff takes great pride in. It will be a pleasure welcoming you back to our hotel on your next visit. Kind Regards,
This hotel is new. The staff says more work is underway, but it was not apparent during our stay. Radisson has taken a chance on a modern design for the rooms and common areas. Overall it works. Some details could be added, like places to hang clothing, in the otherwise spacious bathrooms. The staff was very eager to help, bright and attentive. It's a hard balance in Manila to satisfy both local and international guests, the staff at North Edsa is making it work. Thanks for a great stay.
Dear Valued Guest, Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you have enjoyed your stay marked by the team's service. It's something our staff takes great pride in. It will be a pleasure welcoming you back to our hotel on your next visit. Kind Regards,
Dear Valued Guest, Thank you for your review and for taking the time to write about your experience. Your feedback is extremely valuable to us as we strive to improve our guest's stay. Your comments about the food and room will be shared with the team as we revisit your concern and make sure corrective actions will be implemented. We apologize for the inconvenience you faced and we look forward to welcoming you back for another great stay experience. Kind Regards,