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Makati Palace Hotel

3.5 out of 5.0

Recent guest reviews

Firstly from on line reviews, safes are now installed in rooms, although I personally do not recommend using safes in hotels given how easily they can be opened by anybody. I arranged an airport transfer to the hotel & was collected quite late from my arrival in a 15 year old smelly, dirty sedan with panel damage, not a great first impression. I assume it was an associate of someone at the hotel that was gifted the job rather than a professional; a taxi would have been 66% cheaper. When making the reservation I requested a smoking room well in advance & upon check in was informed on top of the room rate there was an additional $1000.00 PHP per night for a smoking room, of this I was not informed when the booking was made & smoking room requested. An EXTRA 33% MORE PER NIGHT on top of the room rate for a smoking room? First time I have come across this scam. A hotel is either smoking or not smoking & I respect those that don’t, I personally won’t stay there as I would expect a non-smoker not to stay in a smoking establishment if aware of the hotel policy. Freedom Of Choice. I also note that from a previous Tripadvisor review when a non-smoker was put in a smoking room they were charged extra $$$ to move to a non-smoking room. Scammed if you smoke – scammed if you don’t! I have arranged to stay elsewhere on my return to Manila, a better international hotel but similar room rate & NO SMOKING SCAM there. Cigarettes cost $105 PHP per packet & at Makati Palace an evening cigarette costs $1000 PHP. The Makati Palace Hotel was likely a Palace when it was built however since then the years have not been kind to this hotel, it is extremely old, very tired & requires total refurbishment of the rooms & hallways. I found all of the staff to be well trained, professional & courteous. The Business Centre was rather primitive but functional, also international calls cannot be made from your room as an embarrassed fellow guest informed me when he was there. Very limited English cable TV channels. The pool was acceptable & pleasant, the gym was not. The wi-fi throughout seemed to have a mind of its own but was mostly effective but sluggish. Given my experience here I will choose to stay elsewhere from now on when in Manila, The Makati Palace Hotel is certainly not horrendous but a 3 star rating is certainly over generous.

Good hotel, rooms large & nice with bathtub altough no split airconditiners, still using window a/c. Hotel has to add more variety to their breakfast spread. Good staff members, excelennt serbice & co operation. Hotel is cpnbiniently located ..... with cab services around the clock and harfly 20-30 mins awwy to airport. Overall a good value for money hotel.

It’s on Burgos Street so “Massage sir?” “Viagra sir?” “Cialis sir,good price” go with the territory.Greenbelt. Is not far away and Century Mall closer.Rooms ok and staff friendly and obliging.Until you come to the WiFi and Business Centre.This seems to be deteriorating.I have stayed here a couple of times recently as I got a very good price though one of the booking sites.I wanted to print some etickets and travel vouchers.Basically the email wasn’t working and the IT person who has the responsibility for ensuring it was,wasn’t working at that time.And no one else could sort the problem out. Good job I didn’t need them for a few days,enabling me to get them done at the next place I stayed at

This was my first time staying any where other then the Hyatt city of dreams, so my standards may be different from others. I was very surprised to discover that there is no safe in any of the rooms, you would think in the year 2017/18 that this would be standard practise for any hotel. The standard room wasn’t up to my standards , the toilet was cramped in the corners and just very out dated. I ended up upgrading to a suit which was nice. Staff were very friendly but hotel needs work done to it . wouldn’t stay here again.

An excellent hotel with clean rooms, good food and good prices. Staff always very helpful security good and you cannot beat the location I stay there two or three times a year on my way to Cebu or Mindanao

I have stayed in Makati periodically since the early 1990s, sometimes for relatively long periods. MPH stands out above the other hotels in the district for having better trained staff, a beautifully-designed front of house, and a fabulous buffet breakfast. It is well-worth the slightly higher prices to feel safe, comfortable and respected. This is not a luxury hotel, in that the rooms are moderately sized and the room amenities are sufficient, but not excessive. MPH simply offers a very comfortable stay at a reasonable price.

A reasonably good hotel with a good location. Staffs are well behaved. Good breakfast. We didn't get the time to see the swimming pool so can't comment on it. Breakfast is good. Courteous staff. Overall enjoyed our stay.

enjoyed my stay at makati palace..clean rooms..freindly helpful staff and excellant security...straight out the front door to burgos street bars and resto s...all round good value for a 3 star hotel ..recomend this one ..will stay here again

I quite often passed this hotel. Having booked it for 2 nights I was very very happy. Excellent hotel and good staff. My room was very clean, spacious. I would recommend this to any1. Would stay again.

I stayed for 11 days And every thing is excellent. All the staff are really good they took care of me and all my needs, special the housekeeping staff they are are nice Ang friendly. I almost met all of them all of the staff like Ernest, bong Chris Jemar tunay and Glendo.

No.5011 P Burgos St Corner Caceres Makati Manila

Hotel highlights

  • Close to Ayala Center
  • Free parking
  • Onsite dining
  • Outdoor pool

Makati Palace Hotel places you within a 10-minute stroll of Century City and A. Venue Mall. This 229-room, 3.5-star hotel has a restaurant, an outdoor pool, and free self parking. Makati Museum and Alliance Francaise are a short walk away.


In addition to a restaurant that serves breakfast, lunch, and dinner, there's also a pub. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/café. Start each morning with buffet breakfast, available for a fee from 6 AM to 10:30 AM.


All of Makati Palace Hotel's 229 rooms are air-conditioned and have an array of amenities, including refrigerators, coffee makers, and free newspapers. Guests can expect to find WiFi and cable TV. Bathrooms have hair dryers, free toiletries, and slippers. In-room massages are available, and other amenities include free bottled water and safes.

Property features

At Makati Palace Hotel, guests enjoy an outdoor pool, a fitness center, and WiFi in public areas. There's free parking, and an airport shuttle (available 24 hours) for USD 22 per vehicle one way. Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, tours or tickets, and securing valuables. Additional amenities include 6 meeting rooms, a conference center, and a business center.

Reviews from Trip Advisor

Trip Advisor aggregated rating

45.0% of guests recommend this hotel

Total of 381 reviews