I’M Hotel

5.0 star property

Choose dates to view prices

Photo gallery for I’M Hotel

Lobby sitting area
Creator video - submitted by Pack&Travel
Front of property - evening/night
Balcony
Front of property

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
Makati Avenue, corner Kalayaan Avenue, Makati, Manila, 1210
  • Place, Century City
    ‪2 min walk‬
  • Place, Makati City Hall
    ‪10 min walk‬
  • Place, Power Plant Mall
    ‪11 min walk‬
  • Airport, Manila (MNL-Ninoy Aquino Intl.)
    ‪14 min drive‬

Room options

Indulgence

  • Sleeps 2

Classic Studio

8.4 out of 10
Very good
(38 reviews)
  • City view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Indulgence Room

8.4 out of 10
Very good
(19 reviews)
  • City view
  • 366 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Prestige

  • City view
  • 398 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

Executive Prestige - King

8.6 out of 10
Excellent
(9 reviews)
  • City view
  • 431 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Premier Suite

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 431 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Executive Suite, 1 Bedroom

  • City view
  • 614 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite, 2 Bedrooms

  • City view
  • 753 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds

Executive Suite, 2 Bedrooms

  • City view
  • 883 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 4 Twin Beds

Executive Prestige - Twin

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 431 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

Two Bedroom Executive Suite

  • Sleeps 8

Classic Studio

  • Sleeps 3

Indulgence Room

  • Sleeps 3

Premier Suite

  • Sleeps 5

Prestige Room

  • Sleeps 2

One Bedroom Executive Suite

  • Sleeps 5

About the neighborhood

Makati

Located in Makati Downtown, I’M Hotel is a leisurely stroll from sights such as Power Plant Mall and Ayala Triangle Gardens. This 434-room, 5-star hotel welcomes guests with conveniences like a full-service spa, an outdoor pool, and free in-room WiFi.

What's nearby

  • Century City - 2 min walk - 0.1 miles
  • Makati City Hall - 10 min walk - 0.5 miles
  • Power Plant Mall - 11 min walk - 0.6 miles
  • Ayala Center - 18 min walk - 1.0 mile
  • Greenbelt Shopping Mall - 19 min walk - 1.1 miles

Getting around

  • Ayala Station - 2 min drive
  • Gil Puyat Station - 3 min drive
  • Ninoy Aquino Intl. Airport (MNL) - 32 min drive

Restaurants

  • ‪Firefly Roofdeck - ‬1 min walk
  • ‪North Park Noodles - ‬1 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Antidote - ‬1 min walk
  • ‪Next Door Noodles by North Park - ‬1 min walk

About this property

I’M Hotel

I’M Hotel features a full-service spa, an outdoor pool, and a gym. You can take advantage of free parking, along with an airport shuttle (available 24 hours) for PHP 2300 per vehicle one-way. The 24-hour front desk has staff standing by to help with securing valuables, concierge services, and luggage storage. Other amenities at this luxury hotel include a sauna, free WiFi in public areas, and meeting rooms.
49-inch LED TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers, designer toiletries, slippers, and bathrobes. Minibars, coffee makers, and safes are also available.
Recreational amenities at the hotel include an outdoor pool, a sauna, and a fitness center.
Onsen Spa has 50 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a hot tub and a steam room. The spa is open daily.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 10:00 AM for a fee: PHP 700 for adults and PHP 700 for children
  • 4 restaurants
  • A bar/lounge
  • A poolside bar

Things to do

  • Full-service spa
  • Gym
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • In-room crib
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 1,830 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • Pool loungers

Full-service spa

  • 50 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 35 floors
  • Banquet hall
  • Built in 2016
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 49-inch LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 2 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • One child 5 years old or younger stays free when using existing bedding
  • Rollaway/extra beds are available for PHP 2252.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: PHP 3000.00 per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately PHP 700 for adults and PHP 700 for children
  • Airport shuttle fee: PHP 2300 per vehicle (one-way, maximum occupancy 3)
  • Rollaway bed fee: PHP 2252.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 2 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in is easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, and a security system.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.

Property is also known as

I'M Hotel
I’M Hotel Makati
I’M Makati
I'M Hotel Spa
I'M Hotel Residences
I’M Hotel Hotel
I’M Hotel Makati
I’M Hotel Hotel Makati

Frequently asked questions

Are free cancellation options available at I’M Hotel?

I’M Hotel offers free cancellation on certain room rates. For specific requirements, take a look at the cancellation policy on our site.

How much does it cost to stay at I’M Hotel?

As of May 18, 2026, prices found for a 1-night stay for 2 adults at I’M Hotel on Jun 4, 2026 start from $88, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see near I’M Hotel?

This hotel is situated in Makati Downtown within a short 18-minute walk of Greenbelt Shopping Mall and also 16 minutes on foot from Ayala Center. You'll also find SM Mall of Asia and Bonifacio High Street within a short drive.

Is there parking available at I’M Hotel?

Yes, self parking is offered for free at the hotel.

Is there a spa at I’M Hotel?

Onsen Spa is the hotel's spa and services include body wraps, couples treatments, massages, and mani/pedis.

Are there luxury amenities available at I’M Hotel?

Yes, guests can indulge in luxuries such as an outdoor pool, 4 restaurants, and a poolside bar at this hotel.

Does I’M Hotel feature a casino at the property?

No, I’M Hotel doesn't have a casino.

Is there an indoor pool at I’M Hotel?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

Is I’M Hotel a good place to stay for couples?

There are many amenities for couples at this hotel, including 4 restaurants and an outdoor pool plus some guestrooms feature in-room massages.

Does I’M Hotel have a hot tub?

No, but this hotel does have a steam room.

Does I’M Hotel have a restaurant that serves breakfast?

Yes, I’M Hotel has 4 restaurants, and serves a cooked-to-order breakfast each morning for a surcharge.

Does I’M Hotel allow pets to stay for free?

No, pets aren't allowed at I’M Hotel.

Does I’M Hotel have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from I’M Hotel?

The closest major airport to I’M Hotel is Ninoy Aquino Intl. Airport (MNL), which is 6.6 mi away (32 minutes by car).

Are there rooms with balconies at I’M Hotel?

Yes, some guestrooms at I’M Hotel offer a balcony and may feature city views.

I’M Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 523 out of 1000 reviews
Rating 8 - Good. 237 out of 1000 reviews
Rating 6 - Okay. 115 out of 1000 reviews
Rating 4 - Poor. 58 out of 1000 reviews
Rating 2 - Terrible. 67 out of 1000 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

4/10 Poor

Greg

By the way, I forgot to add this to my previous review. If you book a cheaper room like classic room, you’re going to get a better TV that’s smart TV so you can watch Netflix and Amazon prime If you book a more expensive room like executive suite, you will get an older non-smart TV and cannot watch any Amazon or Netflix Just another one of the things at this hotel that makes no sense!!!
Stayed 3 nights in Jan 2026

2/10 Terrible

Greg

Liked: Cleanliness, amenities
Disliked: Staff & service
OK, so I gave this hotel a second chance stayed here in January and there was so many issues. Other than a great location, they have a nice pool and great rooftop bar with view But once again, staff, poor organization, poor communication, and the biggest negative at this hotel is the scams they pull with charging you They quoted me 5000 pesos walk-in yesterday so I stayed the night here and had a 2 PM checkout This morning I went downstairs and asked if it was possible to stay an extra four hours so from checkout 2 PM to 630 when I had to leave to the airport They said sure that would be 50% of the daily price I said that sounds great and very fair. Thank you. He then said that will be 5000 pesos. I said yesterday I paid 5000 pesos for the full 24 hours day. You said it was 50% off for only staying here for extra hours. He explained it’s 50% off their promo rate for the day which was 10,000 double what I paid yesterday I tried to explain to him all you’re doing is doubling the price of the daily stay to give me 50% off He could not understand that concept so I asked for manager Paulo same manager I dealt with in January that did absolutely nothing about my many concerns and safety issues Paulo and I went round and round how I said all you’re doing is doubling the price for stay from 5000 if I walked off the street to 10,000 late check out to give me 50% Beware of the scams and extra charges this hotel does!!!! better choice in city Garden grand Hotel right across street
Stayed 5 nights in Apr 2026

8/10 Good

Jacqueline V

Stayed 5 nights in Feb 2026

6/10 Okay

Chase

Not as good as i remember,
Stayed 1 night in Feb 2026

10/10 Excellent

David

Stayed 2 nights in Feb 2026

6/10 Okay

Khalid

Liked: Amenities, property conditions & facilities
No water in the room, no iron in the room
Stayed 10 nights in Jan 2026

8/10 Good

Colin

Traveled with family
Liked: Cleanliness, staff & service, amenities
Clean spacious room but not a 5-star room as coffee/creamer was sub standard quality. Internet was slow for the smart tv. The rooftop bar was good and nice drinks. Amenities around the area was good with 24 hours places nearby to eat and drink Would return again if nothing else is around to book with similar price
Stayed 3 nights in Jan 2026

10/10 Excellent

Joseph

Liked: Cleanliness, amenities, property conditions & facilities
The room stayed spotless and cleaned daily. The staff was wonderful.
Stayed 9 nights in Jan 2026

6/10 Okay

Alex, Bakersfield

Stayed 2 nights in Jan 2026

8/10 Good

Malia, Las Vegas

Everything was great except for the toilet issue. We had to call front desk 5X to come fix the toilet issue (it wasn’t flushing). The day we check in till the next day we had issues with the toilet. We had to go downstairs in the lobby to use the toilet. Finally the next day, they moved us to another room. It’s a little annoying that I have to keep asking for certain things replaced every time they clean the room. Such as towels, soaps, coffee, tissue etc. For being a 5 star hotel. I’m a little disappointed.
Stayed 5 nights in Jan 2026

10/10 Excellent

Nadia

Liked: Cleanliness, amenities, property conditions & facilities
Nice room and friendly staff
Stayed 2 nights in Jan 2026

8/10 Good

Alex, Bakersfield

Stayed 2 nights in Jan 2026

2/10 Terrible

Greg

Stayed 1 night in Jan 2026

8/10 Good

Maximino, Any city

Liked: Amenities
The staff always try their best. I like going to the Onsen Spa.
Stayed 3 nights in Jan 2026

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities
Everything
Stayed 2 nights in Jan 2026

10/10 Excellent

Lukasz

Liked: Cleanliness, amenities, property conditions & facilities
Great place with an amazing facilities
Stayed 1 night in Jan 2026

10/10 Excellent

Frank

Liked: Cleanliness, staff & service
Excellent staff comfy bed
Stayed 1 night in Jan 2026

10/10 Excellent

Jose P.

Stayed 1 night in Jan 2026

8/10 Good

Daniel

Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 3 nights in Jan 2026

10/10 Excellent

Irvin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The king studio room was well equipped with high ceilings, abundant space, and spectacular views. I enjoyed the breakfast bar with plenty of asian, western and healthy options. Explored the rooftop bar for even more nighttime views. Pool was on a noisy level but I liked the clear bottom feature, it was a standout. The front desk was very attentive and I even enjoyed a complimentary 2pm check-out. Would recommend if you're consider I'm Hotel!
Stayed 2 nights in Jan 2026

10/10 Excellent

Theodore, CHULA VISTA

Stayed 2 nights in Jan 2026

10/10 Excellent

Irvin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was big, comfy bed and linens too. View of the skyscrapers in the business district was beautiful at night from our studio room. We loved the rooftop bar with fun drinks and bar food as well. Overall would come back again!
Stayed 1 night in Jan 2026

4/10 Poor

Francisco

Traveled with partner
Liked: Staff & service, property conditions & facilities
Disliked: Amenities
They did not offer a good selection , limited items like. Also, there it was a large piece of plastic in the veggie salad. (8 or 9 inches long by 2 inch wide. It was all curled up, my wife tought it was a condom but I checked it) Reported to waitress and that was the end)
Stayed 2 nights in Dec 2025

8/10 Good

Dave

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Rooms was clean and nice, had 2 rooms next to each other, had a smell to the rooms, pillows had a strong odor( they need to be washed not just pillow case changes because the odor comes through still). Drains need to be cleaned out. They offer a free 30 min massage coupon and a free dessert when you check in.To redeem the free desert you have to leave a 5 star review. Staff and housekeeping was very friendly and attentive.
Stayed 5 nights in Dec 2025

10/10 Excellent

LUIS MANUEL

Stayed 2 nights in Dec 2025