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I’M Hotel

5.0 star property

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Photo gallery for I’M Hotel

Lobby sitting area
Creator video - submitted by Pack&Travel
Front of property - evening/night
Balcony
Outdoor pool, sun loungers

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
Makati Avenue, corner Kalayaan Avenue, Makati, Manila, 1210
  • Place, Century City
    ‪2 min walk‬
  • Place, Makati City Hall
    ‪8 min walk‬
  • Place, Power Plant Mall
    ‪9 min walk‬
  • Airport, Manila (MNL-Ninoy Aquino Intl.)
    ‪11 min drive‬

Room options

View all photos for Classic Studio

Classic Studio | Minibar, in-room safe, desk, blackout drapes

Classic Studio

8.4 out of 10
Very good
(37 reviews)
  • City view
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Indulgence Room

Minibar, in-room safe, desk, blackout drapes

Indulgence Room

8.6 out of 10
Excellent
(15 reviews)
  • City view
  • 366 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Prestige

Prestige | Minibar, in-room safe, desk, blackout drapes

Prestige

  • City view
  • 398 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Prestige - King

Executive Prestige - King | Minibar, in-room safe, desk, blackout drapes

Executive Prestige - King

8.6 out of 10
Excellent
(9 reviews)
  • City view
  • 431 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Suite

Premier Suite | Minibar, in-room safe, desk, blackout drapes

Premier Suite

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 431 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom

Executive Suite, 1 Bedroom | Minibar, in-room safe, desk, blackout drapes

Executive Suite, 1 Bedroom

  • City view
  • 614 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 2 Bedrooms

Junior Suite, 2 Bedrooms | Minibar, in-room safe, desk, blackout drapes

Junior Suite, 2 Bedrooms

  • City view
  • 753 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

View all photos for Executive Suite, 2 Bedrooms

Executive Suite, 2 Bedrooms | Minibar, in-room safe, desk, blackout drapes

Executive Suite, 2 Bedrooms

  • City view
  • 883 sq ft
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Executive Prestige - Twin

Executive Prestige - Twin | Minibar, in-room safe, desk, blackout drapes

Executive Prestige - Twin

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 431 sq ft
  • Sleeps 2
  • 2 Twin Beds

About the neighborhood

Makati

Located in Makati Downtown, I’M Hotel is within a mile (2 km) of popular sights such as Greenbelt Shopping Mall and Glorietta Mall. This 434-room, 5-star hotel welcomes guests with conveniences like a full-service spa, an outdoor pool, and free in-room WiFi.

What's nearby

  • Century City - 2 min walk - 0.1 miles
  • Makati City Hall - 8 min walk - 0.5 miles
  • Power Plant Mall - 9 min walk - 0.5 miles
  • Greenbelt Shopping Mall - 18 min walk - 1.0 mile
  • Glorietta Mall - 19 min walk - 1.1 miles

Getting around

  • Ayala Station - 2 min drive
  • Gil Puyat Station - 3 min drive
  • Ninoy Aquino Intl. Airport (MNL) - 32 min drive

Restaurants

  • ‪Starbucks - ‬1 min walk
  • ‪North Park Noodles - ‬1 min walk
  • ‪Firefly Roofdeck - ‬1 min walk
  • ‪Next Door Noodles by North Park - ‬1 min walk
  • ‪Chinese Beef Noodle House - ‬1 min walk

About this property

I’M Hotel

I’M Hotel features a full-service spa, an outdoor pool, and a gym. You can take advantage of free parking, along with an airport shuttle (available 24 hours) for PHP 2300 per vehicle one-way. The 24-hour front desk has staff standing by to help with securing valuables, tours or tickets, and luggage storage. Other amenities at this luxury hotel include a sauna, free WiFi in public areas, and meeting rooms.
49-inch LED TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers, designer toiletries, slippers, and bathrobes. Minibars, coffee makers, and safes are also available.
Recreational amenities at the hotel include an outdoor pool, a sauna, and a fitness center.
Onsen Spa has 50 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a hot tub and a steam room. The spa is open daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 10:00 AM for a fee: PHP 700 for adults and PHP 700 for children
  • 4 restaurants
  • A bar/lounge
  • A poolside bar

Things to do

  • Full-service spa
  • Gym
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 1,830 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • Pool loungers

Full-service spa

  • 50 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 35 floors
  • Banquet hall
  • Built in 2016
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 49-inch LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 2 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • One child 5 years old or younger stays free when using existing bedding
  • Rollaway/extra beds are available for PHP 2000 per night

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: PHP 3000.00 per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately PHP 700 for adults and PHP 700 for children
  • Airport shuttle fee: PHP 2300 per vehicle (one-way, maximum occupancy 3)
  • Rollaway bed fee: PHP 2000 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 2 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in is easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, and a security system.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • No cribs or infant beds are available.

Property is also known as

I'M Hotel
I’M Hotel Makati
I’M Makati
I'M Hotel Spa
I'M Hotel Residences
I’M Hotel Hotel
I’M Hotel Makati
I’M Hotel Hotel Makati

Frequently asked questions

Are free cancellation options available at I’M Hotel?

I’M Hotel offers free cancellation on certain room rates. For specific requirements, take a look at the cancellation policy on our site.

How much does it cost to stay at I’M Hotel?

As of Mar 14, 2026, prices found for a 1-night stay for 2 adults at I’M Hotel on Mar 22, 2026 start from $97, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see near I’M Hotel?

This hotel is situated in Makati Downtown within a short 18-minute walk of Greenbelt Shopping Mall and also 20 minutes on foot from Glorietta Mall. You'll also find SM Mall of Asia and Bonifacio High Street within a short drive.

Will I be able to park at I’M Hotel?

Yes, self parking is offered for free at the hotel.

Is there a spa at I’M Hotel?

Onsen Spa is the hotel's spa and services include body wraps, couples treatments, massages, and mani/pedis.

Does I’M Hotel feature a casino at the property?

No, I’M Hotel doesn't have a casino.

Is there an indoor pool at I’M Hotel?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What do couples enjoy most about I’M Hotel?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a poolside bar, and 4 restaurants.

Does I’M Hotel have a hot tub?

Yes, guests can enjoy a spa tub at this hotel.

Does I’M Hotel have a restaurant that serves breakfast?

Yes, I’M Hotel has 4 restaurants, and serves a cooked-to-order breakfast each morning for a surcharge.

Does I’M Hotel allow pets to stay for free?

No, pets aren't allowed at I’M Hotel.

Does I’M Hotel have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from I’M Hotel?

The closest major airport to I’M Hotel is Ninoy Aquino Intl. Airport (MNL), which is 6.6 mi away (32 minutes by car).

Can I book a room with a balcony at I’M Hotel?

Yes, some guestrooms at I’M Hotel offer a balcony and may feature city views.

I’M Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 525 out of 1004 reviews
Rating 8 - Good. 245 out of 1004 reviews
Rating 6 - Okay. 113 out of 1004 reviews
Rating 4 - Poor. 55 out of 1004 reviews
Rating 2 - Terrible. 66 out of 1004 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

2/10 Terrible

Greg

Stayed 1 night in Jan 2026

10/10 Excellent

Theodore, CHULA VISTA

Stayed 2 nights in Jan 2026

2/10 Terrible

Elsa

They are not considerable and they didn’t return my cash deposit
Stayed 1 night in Dec 2025

10/10 Excellent

Loc

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was very clean and spotless. Staff were very courteous
Stayed 3 nights in Dec 2025

10/10 Excellent

Matthew

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent staff, very helpful and accommodating. Rooms are very spacious, clean, and comfortable. A/C was very responsive. Pool and rooftop bar are great pluses— did not expect to enjoy it that much. Also spa area was a nice surprise.
Stayed 1 night in Dec 2025

8/10 Good

Corinthia

Liked: Cleanliness, staff & service
I would have given this hotel 5 stars, however I strongly disagree with the policy requiring staff to personally cover the cost when an invoice isn’t provided. And the fact that you tape this sign at each front desk monitor for guests to see is a terrible reflection on management and not the employees: "ASK FOR INVOICE If we don't hand you an invoice, your order/service is free. Our staff will be accountable for covering the cost." Holding employees financially responsible for missing invoices is unfair and unacceptable. Policies should support staff—not threaten their wages. This creates fear, not accountability.
The staff was exceptional, so they don't deserve to live under this threat.
My room was about $125/night. I can only imagine if an employee has to pay for this, given this is probably an entire month's salary for them.
Stayed 1 night in Nov 2025

6/10 Okay

Robert, KOROR

Disliked: Property conditions & facilities
The whole place is run down bad bed bad pillow house keeping is bad not drinking water in the room un believable it is not worth the money city harder have better rate
Stayed 3 nights in Nov 2025

10/10 Excellent

Kym

Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay I would strongly recommend to all my friends and family and I plan on staying there again when I return
Stayed 3 nights in Sep 2025

8/10 Good

Ali

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, great staff, Paulo is the front manager and does a great job of making sure the hotel delivers a great service
Stayed 9 nights in Oct 2025

10/10 Excellent

Danie Rose

Stayed 2 nights in Nov 2025

10/10 Excellent

Rene, Ashford

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice upmarket hotel, with great facilities. The room was large and very upmarket, with a great view of the city from the floor I was on. The staff were friendly and helpful and the selection at breakfast was broad. I was a little disappointed with the choices available at rooftop bar, and decided to go elsewhere. The local area is very lively and may not be wholly safe, but if you stick to the main streets it should be OK. I had no problems.
Stayed 3 nights in Nov 2025

10/10 Excellent

Darren, Chesham

Stayed 2 nights in Nov 2025

6/10 Okay

Stephen

Stayed 4 nights in Nov 2025

6/10 Okay

Stephen

Business traveler
Disliked: Staff & service
The check in wasn’t the best. There is a led light that automatically comes on and off all night without the ability to turn it off. There is no bottled water in the room and you are given some substandard jug to get water from a filter up the corridor. I’ve stayed here before and it was much better than it was this time.
Stayed 1 night in Nov 2025

4/10 Poor

Jeffrey

Disliked: Cleanliness, property conditions & facilities, room comfort
the humidity INSIDE the hotel was off the charts, all of my clothing the bedding the towels (which they would not provide more than 2 per room) we CONSTANTLY damp throughout my stay. And there was a mold/mildew smell in the halls and the room. I live on the road as a digital nomad and basically live in hotels and Airbnb's and I amost never write reviews but this was so awful that I feel compelled. A tiny window that can be propped open to deafening traffic noise in a desperate attempt "air it out" did not help matters. Gross. I got sick from the mod for an entire week.
Stayed 3 nights in Nov 2025

8/10 Good

Stephen

Stayed 1 night in Nov 2025

10/10 Excellent

Grace

Stayed 3 nights in Nov 2025

8/10 Good

Arvin

Stayed 2 nights in Nov 2025

8/10 Good

Steve Maurice

Stayed 2 nights in Nov 2025

10/10 Excellent

Mark

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean, new hotel. Excellent staff. Pool is very cool.
Stayed 3 nights in Oct 2025

10/10 Excellent

Collin

Stayed 3 nights in Oct 2025

2/10 Terrible

JAnthony

Traveled with partner
Disliked: Property conditions & facilities
Unsafe, hostile, and predatory. Avoid. This was the worst hotel experience I’ve ever had. Front desk and door staff acted like guards, not hosts—openly rude from check-in to check-out. The room’s large blinds collapsed onto me, leaving a bruise on my shoulder; no apology, no help. Staff then refused to let my partner leave until I checked out, and tried to charge 9,000 pesos for what they called a “small stain” on the sheets. As a business owner, I hate leaving reviews that could hurt a business—and this is the first bad hotel review I’ve ever written. I travel a lot, and this ranks at the bottom. Spend your money elsewhere.
Stayed 3 nights in Jul 2025

6/10 Okay

Jerome, Waipahu

Liked: Cleanliness
Good: 1. Staff was courteous. 2. Room was clean. Not good: 1. The AC in the room was really loud. 2. The “king” bed was just two beds pushed together. I could feel the seam in the middle. 3. WiFi was unusable due to my room being at the end of the hall. 4. The Churros and pizza I ordered were really doughy and barely edible. 5. I tried the breakfast buffet the first morning and got there kind of late (about 15 minutes before last order, 30 minutes before closing). As I was trying to find a seat I noticed every table was dirty. All the staff were just standing around. Finally one of the staff runs up to me and asks “Where do you want to sit? I will clean it for you.”
Stayed 4 nights in Oct 2025

10/10 Excellent

Igor

Stayed 2 nights in Oct 2025

2/10 Terrible

Sherryl

Stayed 1 night in Oct 2025