I’M Hotel

5.0 star property
Luxury hotel with 4 restaurants and a full-service spa

Choose dates to view prices

Photo gallery for I’M Hotel

Outdoor pool, sun loungers
Lobby sitting area
Bar (on property)
Prestige | Minibar, in-room safe, desk, blackout drapes
Balcony

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Parking included
  • Laundry

Explore the area

Map
Makati Avenue, corner Kalayaan Avenue, Makati, Manila, 1210
  • Glorietta Mall
    ‪19 min walk‬
  • Greenbelt Shopping Mall
    ‪19 min walk‬
  • Bonifacio High Street
    ‪4 min drive‬
  • Manila (MNL-Ninoy Aquino Intl.)
    ‪10 min drive‬

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Room options

Prestige

  • 398 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

Indulgence Room

  • 366 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Executive Suite, 2 Bedrooms

  • 883 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

Classic Studio

  • 323 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Junior Suite, 2 Bedrooms

  • 753 sq ft
  • City view
  • Sleeps 4
  • 2 King Beds

Executive Suite, 1 Bedroom

  • 614 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Executive Prestige - Twin

  • 431 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

Premier Suite

  • 431 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Executive Prestige - King

  • 431 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Makati

Located in Makati Downtown within a mile (2 km) of Greenbelt Shopping Mall, I’M Hotel is within a few miles (5 km) of other popular sights such as Fort Bonifacio. This 434-room, 5-star hotel welcomes guests with conveniences like a full-service spa, an outdoor pool, and free in-room WiFi.

What's nearby

  • Glorietta Mall - 19 min walk - 1.1 miles
  • Greenbelt Shopping Mall - 19 min walk - 1.1 miles
  • St Luke's Medical Center Global City - 4 min drive - 2.2 miles
  • Bonifacio High Street - 4 min drive - 2.5 miles
  • Fort Bonifacio - 5 min drive - 2.4 miles

Getting around

  • Ayala Station - 2 min drive
  • Gil Puyat Station - 3 min drive
  • Ninoy Aquino Intl. Airport (MNL) - 32 min drive

Restaurants

  • ‪Tien Ma's Taiwanese Cuisine - ‬1 min walk
  • ‪North Park Noodles - ‬1 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Firefly Roofdeck Bar - ‬1 min walk
  • ‪Antidote Gastropub - ‬1 min walk

About this property

I’M Hotel

Luxury hotel with 4 restaurants and a full-service spa
I’M Hotel features a full-service spa, an outdoor pool, and a gym. You can take advantage of free parking, along with an airport shuttle (available 24 hours) for PHP 2300 per vehicle one-way. The 24-hour front desk has staff standing by to help with securing valuables, concierge services, and luggage storage. Other amenities at this luxury hotel include a sauna, free WiFi in public areas, and meeting rooms.
49-inch LED TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers, designer toiletries, slippers, and bathrobes. Minibars, coffee makers, and safes are also available.
Recreational amenities at the hotel include an outdoor pool, a sauna, and a fitness center.
Onsen Spa has 50 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a hot tub and a steam room. The spa is open daily.

Languages

Chinese (Mandarin), English

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 10:00 AM for a fee: PHP 700 for adults and PHP 700 for children
  • 4 restaurants
  • A bar/lounge
  • A poolside bar

Things to do

  • Full-service spa
  • Gym
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 1,830 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • Pool loungers

Full-service spa

  • 50 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 35 floors
  • Banquet hall
  • Built in 2016
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 49-inch LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 2 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • One child 5 years old or younger stays free when using existing bedding
  • Rollaway/extra beds are available for PHP 2000 per night

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: PHP 3000.00 per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately PHP 700 for adults and PHP 700 for children
  • Airport shuttle fee: PHP 2300 per vehicle (one-way, maximum occupancy 3)
  • Rollaway bed fee: PHP 2000 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 2 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in is easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, and a security system.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • No cribs or infant beds are available.

Property is also known as

I'M Hotel
I’M Hotel Makati
I’M Makati
I'M Hotel Spa
I'M Hotel Residences
I’M Hotel Hotel
I’M Hotel Makati
I’M Hotel Hotel Makati

Frequently asked questions

Are free cancellation options available at I’M Hotel?

I’M Hotel offers free cancellation on certain room rates. For specific requirements, take a look at the cancellation policy on our site.

How much does it cost to stay at I’M Hotel?

As of Jun 15, 2025, prices found for a 1-night stay for 2 adults at I’M Hotel on Jun 18, 2025 start from $118.35, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see near I’M Hotel?

This hotel is situated in Makati Downtown within a short 18-minute walk of Greenbelt Shopping Mall and also 20 minutes on foot from Glorietta Mall. You'll also find SM Mall of Asia and Newport World Resorts within a short drive.

Is there parking available at I’M Hotel?

Yes, self parking is offered for free at the hotel.

Is there a spa at I’M Hotel?

Onsen Spa is the hotel's spa and services include body wraps, couples treatments, massages, and mani/pedis.

Does I’M Hotel feature a casino at the property?

No, I’M Hotel doesn't have a casino.

Is there an indoor pool at I’M Hotel?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What do couples enjoy most about I’M Hotel?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a poolside bar, and 4 restaurants.

Does I’M Hotel have a hot tub?

Yes, this hotel has a spa tub.

Does I’M Hotel have a restaurant that serves breakfast?

Yes, I’M Hotel has 4 restaurants, and serves a cooked-to-order breakfast each morning for a surcharge.

Does I’M Hotel allow pets to stay for free?

No, pets aren't allowed at I’M Hotel.

Does I’M Hotel have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from I’M Hotel?

The closest major airport to I’M Hotel is Ninoy Aquino Intl. Airport (MNL), which is 6.6 mi away (32 minutes by car).

Are there rooms with balconies at I’M Hotel?

Yes, some guestrooms at I’M Hotel offer a balcony and may feature city views.

I’M Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 532 out of 1001 reviews
Rating 8 - Good. 248 out of 1001 reviews
Rating 6 - Okay. 111 out of 1001 reviews
Rating 4 - Poor. 50 out of 1001 reviews
Rating 2 - Terrible. 60 out of 1001 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

LOUIS E, MUDD

Liked: Cleanliness, staff & service, property conditions & facilities
Not worth the money
Stayed 1 night in Mar 2025

10/10 Excellent

Amin

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay but a bit too pricey
Stayed 2 nights in Mar 2025

8/10 Good

DANIEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities

Decent but not great

Average. Weird practice of holding you up so that they can check the room before you check out. It takes about 5 -7 min for them to do that. No hotel does that. Hotel room AC was really rumbling loudly all night.
Stayed 2 nights in Mar 2025

10/10 Excellent

Cedric

Stayed 1 night in Feb 2025

8/10 Good

Rosario

Liked: Cleanliness, staff & service, property conditions & facilities
Rooftop deck view of the city was amazing.
Stayed 3 nights in Feb 2025

4/10 Poor

Verified traveler

Traveled with group
Disliked: Cleanliness, room comfort

Not a 5 star hotel

The toileteries are low quality and really small sizes. There is no liquid soap. The AC can not refresh properly and the towels are clean but not tidy. Besides you habe a small bottle to refill rather than complementary water. It is ok but not a five star hotel.
Stayed 3 nights in Feb 2025

10/10 Excellent

Houman

Stayed 2 nights in Feb 2025

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness, property conditions & facilities

Average

Service at reception was a little slow. Room AC temp was uncontrollable. Had to switch it off as it was freezing. Very stale damp smell in the room.
Stayed 2 nights in Feb 2025

6/10 Okay

Ronald Joseph, Everett

Liked: Cleanliness, amenities, property conditions & facilities
My wife went to the spa for a 4 hr package of services. Attendant did not explain what order of services will be given. No overview what to expect. Attendant entered the room without announcing herself as my wife was changing surprising her. During a scrub attendant was not discreet making my wife feel very uneasy and uncomfortable. It was not a relaxing experience for her. At checkout, front desk asked me to wait for 5 mins for Housekeeping “to check if we left anything in the room.” In fact the check was to see if they can charge me more for incidentals. Even though they have my credit card just for that reason. I would have preferred that they just charge the card and be upfront about it and let us go on our way. Not asking me to wait for the housekeeping to inspect the room. The staff can improve in their customer service and courtesy. Re the spa, why have only one attendant to give all the services in that 4 hrs? That is too much work for one person.
Stayed 4 nights in Feb 2025

10/10 Excellent

David

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Top notch service

Clean, modern chic style hotel with attentive staff. Clean safe hotel with a great pool area, rooftop lounge and Clean spacious rooms
Stayed 7 nights in Feb 2025

10/10 Excellent

Christopher

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time I stayed here and it has gotten better. Great pool and right next to street with great food bars and nightlife.
Stayed 1 night in Feb 2025

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing place to stay and also facilitates
Stayed 1 night in Feb 2025

4/10 Poor

Craig

Disliked: Cleanliness, staff & service, property conditions & facilities
They charge me $100 for early check-in. They charge for guest after 10 PM. No complementary water in your room just petty.
Stayed 1 night in Feb 2025

10/10 Excellent

Kevin

Stayed 3 nights in Feb 2025

8/10 Good

shawn

Liked: Cleanliness, staff & service, property conditions & facilities
good location very helpful staff
Stayed 5 nights in Feb 2025

6/10 Okay

Wayne, Toronto

Liked: Staff & service
Disliked: Cleanliness
Stayed 2 nights in Feb 2025

10/10 Excellent

Dante

Stayed 2 nights in Feb 2025

8/10 Good

Russell, Auburn

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff seems a little cold and like they wanna make money on the five and dime stuff
Stayed 1 night in Feb 2025

10/10 Excellent

Casey

Stayed 5 nights in Feb 2025

10/10 Excellent

Albert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Rob

Stayed 3 nights in Feb 2025

10/10 Excellent

Albert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Chun Biu

Stayed 4 nights in Jan 2025

8/10 Good

donald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Solo traveler

Property rates a "10+" . Very well maintained, as if construction completed last month. Only 1 small item, No new guest after 11pm. If solo traveler be sure to submit name of guest at time of check in. For safety reasons. If rules are not attended to, you may loose you 3000 deposit
Stayed 1 night in Jan 2025