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The Pavilion Hotel

2.5 out of 5.0

Recent guest reviews

Location is good, but that's all. Too dirty to sleep. I think the blankets never washed.

Good location and convenient to London center. Good option for single travelers. Close to underground stop.

I know hotel rooms in Europe are small, but this one was tiny. There was about a 1-foot space around the bed and that was it. The bathroom was tiny too and there was no shampoo or hair dryer. The room was decorated nicely, but the bed was not very comfortable.

Great reception, lovely decor, central location! The room was small but perfect for a short stay and very well priced.

The Pavilion Hotel is decorated with funky quasi-Victorian details, including beautiful floral wallpaper with birds on it, old (beautiful) wooden furniture, paintings, Oriental rugs, and dark curtains. It has lots of character. It's also in an old building and doesn't pretend to have all the conveniences of a big spacious hotel. My single bedroom was tiny, with an even tinier bathroom that had a noisy machine to improve the water pressure in the shower -- not luxurious, but certainly functional. And my room had nice old wooden furniture, a fantastic sparkly chandelier, and a big window. The staff was very nice and accommodating, and the breakfast was modest but good, and delivered right to your door. The hotel is in a convenient neighborhood, very close to Hyde Park/Kensington Gardens. I really enjoyed my stay and highly recommend it, especially to someone who values character and a Victorian aesthetic.

The hotel is small compared to other hotels in the area. The cost was great and it's location in central London very close to paddington station was great. I would recommend this hotel for those who are very budget conscience.

The hotel is not as outlandish as their website makes it to be. OK for kids but not much room to move around once inside the room. Nice breakfast delivered to room each morning--something for everyone. Location not great at night; safe, but not much to see or do. Easy access to Underground to get everywhere. Very unique style of decorating. Something to see wherever you look.

This is a budget European hotel, which means that the rooms are tiny and the bathrooms are even tinier by U.S. standards. However, this one is conveniently-located and a good value for the price. It's furnished with mismatched furniture and some fantastic paint, which gives it more character than your average budget hotel. Continental breakfast (which was delivered on a tray in the morning) was adequate, rooms were clean, and staff was courteous.

The Pavilion turned out to be a creepy outdated hotel with heavy, musty, moth-eaten curtains and bed linens, stained carpeting, an uncomfortable bed that smelled like cleaning solution, unreliable wifi, and a toilet that only flushed sporadically. Moreover, what seemed like a value became a rip-off when a friend of mine who was staying elsewhere was required to pay 15 pounds to come upstairs while we planned our evening out. When she explained that she did not intend to stay, the one staff person on premises suggested we sit in the "living room," which was under his full surveillance on a TV monitor, and then attempted to up-sell me to a double room. By night, the neighborhood is full of sirens, but by day it is fairly nice and easily accessible by tube or walking (thus location is the one marginally positive thing about this hotel). It should be noted that the hotel is adjacent to a strip of about five unsavory seeming hotels, all of which appeared less expensive by their window advertisements.

Budget hotel, I had no great expectations so the hotel was OK, just for sleeping one night. rooms are small, the staff is very friendly and helpful

Enjoyed the slightly less traveled path, with a couple of nice pubs nearby. The hotel was nice, clean and the staff friendly and very helpful. I had problems with theater tickets and they provided good advice and directions. Very much enjoyed our stay and look forward to visiting them again.

The hotel lacks basic amenities. Bathrooms are unacceptable, uncomfortable beds and pillows, no elevator, plank floors with gaps with many "residents" in between, non working internet etc. Not worth even at the price offered. Although close to shopping and trains, neighborhood does not feel safe, nor does the hotel. We were worried that we will bring bed bugs home!!!

I would never book and pay on line again! There was no way to contact Orbitz once I arrived and found the Hotel unsuitable for my needs. Not a good place for a woman to stay, a very ethnic area, not comfortable for a woman on her own. The Hotel took Victorian to another level As to the staff, they were accommodating and friendly and the rooms were clean but the beds need to be relaced.

The Orbitz review for this hotel is so misleading that it is almost laughable. We were in a tiny, tiny dark, dank basement room with musty, dusty velvet bedspread, curtains, and very gross toss pillows on the bed--with a sink in the carpeted room--which helped make the room smell even more like a mildewed box. The room was fit only to be fled. There was a tiny bathroom show AND toilet in a small closet-sized space; the bathroom also smelled awful. The room was crammed with stupid kitschy Victoriana, as is every inch of the place, including the reception area (no toilet paper in room--we had to ask for some upstairs, one tiny bar of soap, no tissues, etc.). This is truly the worst, most awful hotel I have ever had to displeasure to spend time in. Fortunately, it was only for a night while en route to France. If we had been there for more than one night, I would have forfeited our money to go elsewhere.

Room was small and decorated like a 19th century Indian brothel. Hard, uncomfortable beds. The only window opened onto a busy street and a high intensity light shining onto it 24/7. Choice was: noisy or hot. Internet not working. Shower was weak and hot / cold knobs were interchanged. No lock on bathroom door. Bathroom exhaust fan not working. Only 1 electrical outlet. Pathetic breakfast: supermarket rolls and canned O.J. Squeaky floors. This hotel is a dump and doesn't even deserve 1 star.

The hotel was absolutely the great start to our London experience. I went with my 19 year old daughter and she loved the room! We went to London for a mom and daughter experience and seeing that room as the first part of our time in London made it an excellent start to a perfect trip. Staff was very friendly and helpful. The closest tube station was Edgeware Road, I had read in an earlier comment of another station that we got off on and it was a walk. Once we found the other station we had no issues what so ever. I would recommend this hotel and would love to take my husband back someday.

34-36 Sussex Gardens London England

Hotel highlights

  • Walking distance to Marble Arch
  • Free continental breakfast
  • Free WiFi in rooms and public areas
  • 24-hour front desk

Located in London City Centre within a short walk of Marble Arch, The Pavilion Hotel is within a mile (2 km) of other popular sights such as Madame Tussaud's Wax Museum. The 29 rooms at this hotel include coffee makers and TVs and guests can enjoy free breakfast. It's also close to Royal Albert Hall and London Zoo.


Dining

Free continental breakfast is included with your stay.


Rooms

All 29 individually decorated rooms provide coffee makers and phones. Guests can expect to find free WiFi and TVs with cable channels. Free toiletries are also included.


Property features

Guests of The Pavilion Hotel have access to free WiFi in public areas. Self parking is offered for GBP 15 per day. The 24-hour front desk has multilingual staff ready to help with luggage storage, and answer any questions about the area.

Room options

Standard Single Room, 1 Bedroom

Twin 1 | Sleeps 1

Guest reviews for The Pavilion Hotel

Business (3) Couples (2) Family (2) Other (6) Friends (3)
1

horrible

BusinessTravelers

Location is good, but that's all. Too dirty to sleep. I think the blankets never washed.

By on Nov 24, 2015

3

good location

Singles

Good location and convenient to London center. Good option for single travelers. Close to underground stop.

By on Oct 2, 2015

2

you get what you paid for

GetawayWithFriends

I know hotel rooms in Europe are small, but this one was tiny. There was about a 1-foot space around the bed and that was it. The bathroom was tiny too and there was no shampoo or hair dryer. The room was decorated nicely, but the bed was not very comfortable.

By on May 30, 2014

4

cheap and cheerful!

BusinessTravelers

Great reception, lovely decor, central location! The room was small but perfect for a short stay and very well priced.

By on Feb 10, 2014

4

lots of character

Singles

The Pavilion Hotel is decorated with funky quasi-Victorian details, including beautiful floral wallpaper with birds on it, old (beautiful) wooden furniture, paintings, Oriental rugs, and dark curtains. It has lots of character. It's also in an old building and doesn't pretend to have all the conveniences of a big spacious hotel. My single bedroom was tiny, with an even tinier bathroom that had a noisy machine to improve the water pressure in the shower -- not luxurious, but certainly functional. And my room had nice old wooden furniture, a fantastic sparkly chandelier, and a big window. The staff was very nice and accommodating, and the breakfast was modest but good, and delivered right to your door. The hotel is in a convenient neighborhood, very close to Hyde Park/Kensington Gardens. I really enjoyed my stay and highly recommend it, especially to someone who values character and a Victorian aesthetic.

By on Nov 17, 2013

3

close to central london

Singles

The hotel is small compared to other hotels in the area. The cost was great and it's location in central London very close to paddington station was great. I would recommend this hotel for those who are very budget conscience.

By on Sep 3, 2013

3

unique decor, small space

Families

The hotel is not as outlandish as their website makes it to be. OK for kids but not much room to move around once inside the room. Nice breakfast delivered to room each morning--something for everyone. Location not great at night; safe, but not much to see or do. Easy access to Underground to get everywhere. Very unique style of decorating. Something to see wherever you look.

By on Jul 25, 2013

4

small, but clean and convenient

BusinessTravelers

This is a budget European hotel, which means that the rooms are tiny and the bathrooms are even tinier by U.S. standards. However, this one is conveniently-located and a good value for the price. It's furnished with mismatched furniture and some fantastic paint, which gives it more character than your average budget hotel. Continental breakfast (which was delivered on a tray in the morning) was adequate, rooms were clean, and staff was courteous.

By on Jul 8, 2013

1

creepy, musty hotel

Singles

The Pavilion turned out to be a creepy outdated hotel with heavy, musty, moth-eaten curtains and bed linens, stained carpeting, an uncomfortable bed that smelled like cleaning solution, unreliable wifi, and a toilet that only flushed sporadically. Moreover, what seemed like a value became a rip-off when a friend of mine who was staying elsewhere was required to pay 15 pounds to come upstairs while we planned our evening out. When she explained that she did not intend to stay, the one staff person on premises suggested we sit in the "living room," which was under his full surveillance on a TV monitor, and then attempted to up-sell me to a double room. By night, the neighborhood is full of sirens, but by day it is fairly nice and easily accessible by tube or walking (thus location is the one marginally positive thing about this hotel). It should be noted that the hotel is adjacent to a strip of about five unsavory seeming hotels, all of which appeared less expensive by their window advertisements.

By on Mar 31, 2013

3

traveler

Singles

Budget hotel, I had no great expectations so the hotel was OK, just for sleeping one night. rooms are small, the staff is very friendly and helpful

By on Sep 27, 2012