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The Pavilion Hotel

2.5 star property
Hotel with a 24-hour front desk, near Hyde Park

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Photo gallery for The Pavilion Hotel

Front of property
Interior
Breakfast area
TV
Hallway

Reviews

6.8 out of 10

Popular amenities

  • 24/7 front desk
  • Parking available
  • Housekeeping
  • Free WiFi

Explore the area

View in a map
34-36 Sussex Gardens, London, England, W2 1UL
  • Place, Hyde Park
    ‪9 min walk‬
  • Place, Kensington Gardens
    ‪10 min walk‬
  • Place, Marble Arch
    ‪12 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪38 min drive‬

Room options

View all photos for Double or Twin Room, Ensuite

Double or Twin Room, Ensuite | Individually decorated, individually furnished, desk, iron/ironing board

Double or Twin Room, Ensuite

  • 161 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Single Room

  • Sleeps 1
  • 1 Twin Bed

Double Room Annex

  • 200 sq ft
  • Sleeps 2
  • 1 Double Bed

Single Room Annex

  • 129 sq ft
  • Sleeps 1
  • 1 Twin Bed

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Front of property

London House Hotel

London City Centre
  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Housekeeping
8.6 out of 10, Excellent, 1,013 reviews
$123 nightly
The price is $147
Dec 22 - Dec 23
Total with taxes and fees
London House Hotel

About the neighborhood

London

The Pavilion Hotel places you in London City Centre, within a leisurely stroll of popular sights such as Hyde Park and Marble Arch. This 29-room hotel welcomes guests with conveniences like free in-room WiFi, concierge services, and a 24-hour front desk.

What's nearby

  • Paddington Central - 9 min walk - 0.5 miles
  • Hyde Park - 9 min walk - 0.5 miles
  • Kensington Gardens - 10 min walk - 0.6 miles
  • Marble Arch - 12 min walk - 0.7 miles
  • Regent's Park - 13 min walk - 0.7 miles

Getting around

  • Edgware Road (Circle Line) Underground Station - 5 min walk
  • London Paddington Station - 8 min walk
  • London City Airport (LCY) - 60 min drive

Restaurants

  • ‪The Hijazi Corner - ‬3 min walk
  • ‪Fatoush - ‬3 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪McDonald's - ‬4 min walk
  • ‪Freej Swaileh - ‬4 min walk

About this property

The Pavilion Hotel

Hotel with a 24-hour front desk, near Hyde Park
At The Pavilion Hotel, guests have access to free WiFi in public areas. Self parking is available for GBP 25 per day. The front desk has multilingual staff standing by 24 hours a day to assist with luggage storage and tours/tickets.
TVs come with cable channels, and free WiFi keeps guests connected. Coffee makers, phones, and desks are other standard amenities.

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Iron/ironing board
Britannia Hyde Park Hotel
  • Free WiFi
  • Kitchen
6.2 out of 10, 60 reviews
$87 nightly
The price is $105
Dec 14 - Dec 15
Total with taxes and fees
Britannia Hyde Park Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Onsite parking available only on request
  • Self parking on site (GBP 25 per day)
  • Limited onsite parking

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 4:00 AM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Self parking fee: GBP 25 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve onsite parking.
  • This property accepts credit cards, debit cards, and cash.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Parking has height restrictions.

Property is also known as

Pavilion Hotel London
Pavilion London
Pavilion Hotel London, England
The Pavilion Hotel Hotel
The Pavilion Hotel London
The Pavilion Hotel Hotel London

Frequently asked questions

Is free cancellation available at The Pavilion Hotel?

The Pavilion Hotel provides free cancellation on certain room rates. If you'd like to learn more, look at the cancellation policy on Orbitz.

What is there to do near The Pavilion Hotel?

This hotel is situated in London City Centre within a short 11-minute walk of Hyde Park and also 12 minutes on foot from Marble Arch. You'll also find Kensington Gardens and Regent's Park less than a mile away.

Will I be able to park at The Pavilion Hotel?

Yes, parking is offered for GBP 25 per day.

Does The Pavilion Hotel feature a casino?

No, The Pavilion Hotel doesn't have a casino.

Will I find an indoor pool at The Pavilion Hotel?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at The Pavilion Hotel?

Amenities at this hotel that appeal to couples include concierge services and a 24-hour front desk.

Are there hot tubs at The Pavilion Hotel?

No, this hotel doesn't have a spa tub.

Does The Pavilion Hotel have a restaurant that serves breakfast?

No, The Pavilion Hotel doesn't have a restaurant that serves breakfast.

Will The Pavilion Hotel allow pets to stay for free?

No, pets aren't allowed at The Pavilion Hotel.

Does The Pavilion Hotel have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from The Pavilion Hotel?

The closest major airport to The Pavilion Hotel is London City Airport (LCY), which is 12.7 mi away (60 minutes by car). Another top airport is Heathrow Airport (LHR), which is located 17.2 mi away (47-minute drive).

Are there rooms with balconies that I can book at The Pavilion Hotel?

No, there aren't any guestrooms with balconies at The Pavilion Hotel.

The Pavilion Hotel Reviews

Reviews

6.8
Rating 10 - Excellent. 88 out of 396 reviews
Rating 8 - Good. 125 out of 396 reviews
Rating 6 - Okay. 71 out of 396 reviews
Rating 4 - Poor. 56 out of 396 reviews
Rating 2 - Terrible. 56 out of 396 reviews

7.0/10

Cleanliness

7.0/10

Staff & service

6.0/10

Amenities

6.2/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

2/10 Terrible

Peter

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Careful.

I had booked the hotel yet there was a note on the door to go next door to sign in. That hotel “ the four stars” only took cash and the put me in a basement minimalist room. Nothing than the image of the Pavilon hotel I booked. I really don’t know what happened but I left disgusted and disappointed. They did not offer refunds or explain why I was not put in the room that I booked. Seemed like a scam.
Room I ended up with.
Room I booked on line.
Stayed 2 nights in Dec 2023

6/10 Okay

Penelope

Stayed 1 night in Jun 2023

6/10 Okay

Leanne

Disliked: Property conditions & facilities, room comfort

Old or boutiqe

There was a very strange smell when 1st entering room stains on covers and curtains The bed was hard on one side and wooden frame was higher than matress The gentalman on reception was lovely and vert helpful. Location is amazing for hyde park
Stayed 1 night in Nov 2023

2/10 Terrible

Paul

Stayed 2 nights in Oct 2023

8/10 Good

Garry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely quirky place

Stayed here to attende a show. Good location, not far from tube line. Lovely quirky rooms. Check in was lengthy as no one in reception or answering phones. Worried about security with keys left unattended. Was hurried out of the room as soon as checkout time was being reached. Would stay again.
Stayed 1 night in Oct 2023

4/10 Poor

Roger

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and value
Stayed 1 night in Oct 2023

10/10 Excellent

Kevin

Stayed 1 night in Oct 2023

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

6/10 Okay

Simon

Traveled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The room was ok, a bed for the night. Hot water was scolding hot, no milk for your tea or coffee, the mattress was just like one from a fold up bed your grandma used to have in the 80's. It was t-shirt weather so it was still warm enough at night. The hotel looked traditional to its era, then you went into your room and it had Lawrence Llewellyn Bowen from changing rooms written all over it!!
Stayed 1 night in Sep 2023

6/10 Okay

Maurizio

Stayed 1 night in Sep 2023

6/10 Okay

David

Stayed 1 night in Sep 2023

6/10 Okay

shaun kelvin

Stayed 1 night in Sep 2023

10/10 Excellent

Sachelle

Stayed 1 night in Sep 2023

4/10 Poor

Nicola

Traveled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
On arrival you are directed to another property 3 doors down. There are only 3 rooms and decorated poorly, not as advertised. Staff were friendly but you are definitely not getting what you paid for, a little false advertising I think!! They explained that there were "fire safety issues at the other hotel ...but looking at the reviews this is one of many excuses.
Stayed 1 night in Sep 2023

4/10 Poor

thomas

Disliked: Staff & service, amenities, property conditions & facilities
Very basic room , very dated decor . Minimal facilities .
Stayed 1 night in Sep 2023

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Another fantastic break at The Pavilion. This quirky hotel is in a great location for tubes/buses and you cannot fault the cleanliness or ambience of this little gem of a hotel.
Stayed 2 nights in Aug 2023

8/10 Good

Michael

Stayed 1 night in Aug 2023

2/10 Terrible

Robert

Liked: Cleanliness, room comfort
Disliked: Staff & service

Dreadful

Stayed 1 night in Jul 2023

10/10 Excellent

Mervyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

10/10 Excellent

Katherine

Stayed 2 nights in Jul 2023

2/10 Terrible

Terry

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Never stay here Ever.

It’s wasn’t even the hotel that I booked. It was in a different one altogether and they called it an annex. Mould on the walls stained linen. Terrible experience. Also threatened to cancel my booking if I didn’t go and get cash to pay. Unbelievable, Hotel.com remove them from your portfolio. The list goes on as to how horrible it was. I was unimaginable how bad. Avoid avoid avoid.
Stayed 1 night in Jul 2023

2/10 Terrible

Rebecca

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check in was awful. Staff attitude was terrible. Was told to rebook on another website while stood at the check in desk, as they said their card machine wasnt working. Was told 'things happen, people die' when i questioned why it didnt work and they wanted cash in central london. Room was in another hotel to the one booked. Mould on the ceiling in the shower, limescale on the shower head. Hotel we were in was a cheaper rate than the one we booked. 2 single beds pushed together. Window fastenings were broken. Felt like they were trying to pull a dodgy deal with demanding cash.
Stayed 2 nights in Jul 2023

2/10 Terrible

Rebecca

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
The check in was awful, I was told I could pay at the hotel, and was then told the card machine didnt work and I had to pay cash. I was told 'things happen, people die' when I questioned this. I then had to rebook, at reception, through another website so that payment could be taken online before we could check in. The room was 2 single beds pushed together, the room was in a different hotel to what I booked, that had cheaper prices quoted on the wall, mould on the shower ceiling, windows that had broken clasps, the shower head could do with being descaled. But to be honest, it was the checkin that ruined it completely. It felt like some dodgy deal was trying to be pulled and the attitude that we were treated with was awful. Most disappointing, for what looks like an amazing hotel.
Stayed 2 nights in Jul 2023

8/10 Good

Mark

Liked: Cleanliness, property conditions & facilities, room comfort
Very unique Bohemian style hotel - usually stay in a bland corporate type - it certainly isn’t one of these - it definitely has a style which I was pleasantly surprised I enjoyed When asked I never normally have much to say on the hotel but I do on The Pavilion and will happily recommend it
Stayed 1 night in Jul 2023

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