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The Carlyle - Elegant Serviced Apartments

4.0 star property
Adults-only apartment in London

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Photo gallery for The Carlyle - Elegant Serviced Apartments

Grand Apartment | Living area | TV
Full-size fridge, microwave, oven, stovetop
Superior Apartment, 4 Bedrooms | Living area | TV
Superior Apartment, 4 Bedrooms | Premium bedding, iron/ironing board, free WiFi, bed sheets
TV

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Breakfast available
  • Dryer
  • Washer
  • Kitchen
  • Free WiFi

Explore the area

View in a map
171 Cromwell Rd, London, England, SW5 0SE
  • Place, Cromwell Road
    ‪1 min walk‬
  • Place, Bupa Cromwell Hospital
    ‪2 min walk‬
  • Place, Kensington High Street
    ‪8 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪29 min drive‬

Room options

View all photos for Superior Apartment, 4 Bedrooms

Superior Apartment, 4 Bedrooms | Living area | TV

Superior Apartment, 4 Bedrooms

  • 1572 sq ft
  • 4 bedrooms
  • Sleeps 7
  • 1 Twin Bed, 2 Double Beds and 1 King Bed

View all photos for Luxury Apartment, 4 Bedrooms

Luxury Apartment, 4 Bedrooms | Living area | TV

Luxury Apartment, 4 Bedrooms

  • 1830 sq ft
  • 4 bedrooms
  • Sleeps 8
  • 3 Double Beds and 1 King Bed

View all photos for Apartment, 2 Bedrooms

Apartment, 2 Bedrooms | Living area | TV

Apartment, 2 Bedrooms

  • 756 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 Double Bed and 1 King Bed

View all photos for Apartment, 3 Bedrooms

TV

Apartment, 3 Bedrooms

  • 1141 sq ft
  • 3 bedrooms
  • Sleeps 6
  • 2 Double Beds and 1 King Bed

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About the neighborhood

London

Located in London City Centre, The Carlyle - Elegant Serviced Apartments is a leisurely stroll from popular sights such as Kensington High Street and Natural History Museum. This 12-room, 4-star apartment building has in-room conveniences like kitchens, dining areas, and sitting areas.
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What's nearby

  • Cromwell Road - 1 min walk - 0.1 miles
  • Bupa Cromwell Hospital - 2 min walk - 0.1 miles
  • Kensington High Street - 8 min walk - 0.5 miles
  • Holland Park - 9 min walk - 0.5 miles
  • Kensington Gardens - 13 min walk - 0.7 miles

Getting around

  • Earl's Court Station - 5 min walk
  • West Brompton Station - 13 min walk
  • London City Airport (LCY) - 56 min drive

Restaurants

  • ‪Earls Court Tavern - ‬4 min walk
  • ‪Cast Iron Bar & Grill - ‬2 min walk
  • ‪Executive Lounge Marriott - ‬3 min walk
  • ‪Jollibee - ‬4 min walk
  • ‪The King's Head, Earl's Court - ‬2 min walk

About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

The Carlyle - Elegant Serviced Apartments

Adults-only apartment in London
At The Carlyle - Elegant Serviced Apartments, guests have access to free WiFi in public areas.
Each apartment is heated and features a kitchen and space to spread out with a dining area and a sitting area. A TV comes with cable channels, and guests can stay connected with free WiFi. Beds sport premium bedding and the bathroom offers a hair dryer and free toiletries. Other standard amenities include a washer/dryer, an espresso maker, and free tea bags/instant coffee. Housekeeping is available on request.

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Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Espresso maker
  • Freezer
  • Full-sized refrigerator/freezer
  • Microwave
  • Oven
  • Paper towels
  • Stovetop
  • Tea bags/instant coffee

Dining

  • Cooked-to-order breakfast available for a fee 7:30 AM to 1:00 PM on weekdays and 8:30 AM to 1:00 PM on weekends; GBP 10 to 100 per person

Bedrooms

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Separate dining area
  • Separate sitting area

Entertainment

  • TV with cable channels

Laundry

  • Washer/dryer

Comfort

  • Heating

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Smoking not allowed

Services and conveniences

  • Guidebooks
  • Housekeeping (on request)
  • Iron/ironing board

Location highlights

  • In an entertainment district
  • Near a train station

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 12 units
  • Housekeeping (on request)

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

There is no front desk at this property
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and smart lock details; your host will greet you
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Host will greet you, smart lock

Pets

  • Service animals exempt from fees

Children and extra beds

  • Children younger than 18 are not permitted to stay at this adults-only property (only guests 18 and older are allowed)

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately GBP 10 to 100 per person
  • Housekeeping is available for an additional fee

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Onsite parties or group events are strictly prohibited
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property is professionally cleaned
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • Onsite parties or group events are strictly prohibited.
  • The property is professionally cleaned.

Property is also known as

The Carlyle - Elegant Serviced Apartments London
The Carlyle - Elegant Serviced Apartments Apartment
The Carlyle - Elegant Serviced Apartments Apartment London

Frequently asked questions

Are free cancellation options available at The Carlyle - Elegant Serviced Apartments?

The Carlyle - Elegant Serviced Apartments provides free cancellation on some room rates. For additional details, review the cancellation policy on our site.

What can I see around The Carlyle - Elegant Serviced Apartments?

This apartment is situated in London City Centre within a short 11-minute walk of Kensington High Street and also 13 minutes on foot from Natural History Museum. You'll also find Hyde Park and Buckingham Palace within a short drive.

Is there parking available at this apartment?

No, this apartment doesn't offer parking.

Does The Carlyle - Elegant Serviced Apartments feature a casino at the property?

No, The Carlyle - Elegant Serviced Apartments doesn't have a casino.

Is there an indoor pool at The Carlyle - Elegant Serviced Apartments?

No, there is no indoor pool at this apartment.

What will couples enjoy most about a stay at The Carlyle - Elegant Serviced Apartments?

Couples staying at this adults-only apartment will appreciate amenities like a kitchen and premium bedding.

Are there hot tubs at The Carlyle - Elegant Serviced Apartments?

No, there isn't a spa tub at this apartment.

Does The Carlyle - Elegant Serviced Apartments feature a restaurant that includes a breakfast menu?

The Carlyle - Elegant Serviced Apartments offers a cooked-to-order breakfast on weekday mornings for a surcharge though there is no restaurant.

Does The Carlyle - Elegant Serviced Apartments allow pets to stay free of charge?

No, pets aren't allowed at The Carlyle - Elegant Serviced Apartments though service animals are welcome.

What is the closest airport to The Carlyle - Elegant Serviced Apartments?

The closest major airport to The Carlyle - Elegant Serviced Apartments is London City Airport (LCY), which is 13.5 mi away (56 minutes by car). Another top airport is Heathrow Airport (LHR), which is located 13.6 mi away (28-minute drive).

Are there rooms with balconies at The Carlyle - Elegant Serviced Apartments?

No, at The Carlyle - Elegant Serviced Apartments, there aren't any apartments that list a balcony.

The Carlyle - Elegant Serviced Apartments Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 46 out of 61 reviews
Rating 8 - Good. 12 out of 61 reviews
Rating 6 - Okay. 3 out of 61 reviews
Rating 4 - Poor. 0 out of 61 reviews
Rating 2 - Terrible. 0 out of 61 reviews

9.6/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Emily

Traveled with family
Liked: Cleanliness, room comfort
Comfortable beds. Linens were hot.
Stayed 8 nights in May 2025

10/10 Excellent

katherine

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The 3bdrm apartment was fantastic! Plenty of room for our family with 5 adults, with 2 bathrooms/3 toilets. Great location and great price. A short walk to tube stations, shops, restaurants, groceries. Communication and assistance from managers was outstanding. The apartment was in excellent condition. I can't fault this place in any way. Thanks for a great stay in London!!
Stayed 4 nights in Jan 2025

8/10 Good

Lisa

Business traveler
Liked: Cleanliness, amenities
I had a wonderful stay at this property. Large bedrooms and a king bed in room #2! 2 bedroom when I thought it was a 4 bedroom, as the pictures show more rooms, and said it sleeps 4-10. I was confused by that. Needs a long hall mirror, as you can't see your full attire. It needs a bathroom plug for a hairdryer; the vanity mirror didn't accommodate it. The couch and the rug were very dirty, so I didn't really want to relax there. No water in the fridge. It would have been a nice small perk upon arrival. No tea, but coffee pods. No umbrellas, if you forgot yours. But I didn't look that hard for one. Maybe people lose or steal them. But it's London, so perhaps some in the unit would be a good idea. The shower lever needs fixing in the smaller bathroom. Smelt a bit mouldy in the master bathroom to my nose. Other than those few things, it was spacious, BRIGHT, easy to walk, and lovely, and the Nestor was amazing. So easy to ask questions.
Stayed 3 nights in Sep 2024

10/10 Excellent

Gaurav

Business traveler
Liked: Cleanliness, amenities, room comfort
Stayed 3 nights in Sep 2024

10/10 Excellent

Bonny

Traveled with group
Great location close to everything, the subway was a 5 minute walk and this took us everywhere we wanted to go.
Stayed 6 nights in May 2024

8/10 Good

sadia

Stayed 7 nights in Apr 2024

10/10 Excellent

Ariel

Traveled with family
Liked: Cleanliness, room comfort
Stayed 5 nights in Mar 2024

8/10 Good

Tingting

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
My family stayed at the apartment for 3 nights. We enjoyed our stay. The property is 5 minutes walk from Earl’s station. The check-in instruction was thorough. We had no problem to check-in contactlessly. We were able to check-in earlier which was very helpful. The only down-side I can think of is the building’s sound proof may not be the best. We lived on the first floor. We could hear people talking in the hallway, or even people on the street at night. However, it didn’t bother us that much since we were tired and no problem to fall in sleep because of sightseeing London during the day. Overall, it was an excellent experience. We would recommend The Carlyle to anyone who travel with families.
Stayed 3 nights in Mar 2024

10/10 Excellent

Norlan

Business traveler
Liked: Cleanliness, room comfort

Great experience

My family and I had a great experience! The rooms and bathrooms were comfortable and clean. The location was ideal, as everything you need is close by. We were within 2 minutes of the tube, great restaurants and supermarket (we cooked breakfast each morning), full kitchen came in handy. Staying on the first level can be a bit noisy as people are coming and going, but nothing to complain about. The TV remote needed new batteries, we bought some and left some for the next guest. Communication was excellent! response time was immediate, that was appreciated.I highly recommend this property and look forward to visiting again. My family and I thank you.
Stayed 3 nights in Feb 2024

10/10 Excellent

SEBASTIAN

Traveled with family
Liked: Cleanliness, room comfort

Perfection

Can not say enough good things about the Carlyle. From the booking process to check out, it was excellent. Instant communication with any questions. Wonderful location and surroundings. Will definitely return. These people care about your satisfaction.
Stayed 5 nights in Jan 2024

10/10 Excellent

L.

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 wks at The Carlyle, it was great location...3min walk to Earl's Court Tube station. Nice apartment. Clean, comfortable place to return to after a long day in London having so much fun. Lots of nearby food choices from American fast food to great pubs. Our contact person at The Carlyle was great...quick responses any time we had a question or need. Grocery stores, pharmacy, bus stops all within a 5-10 min walk. There were 4 of us in 4bdrm apartment. We all agreed we would definitely stay there again. Earl's Court is a great, safe area in west end of London. We really enjoyed our time in a great apartmenr in a great neighborhood. One suggestion, if you're staying very long, plan to pay for extra linen service or bring towels w you as each rm is supplied w 2 lg towels and 2 hand towels, no washcloths. Washer/dryer in apartment was helpful since we were staying for 2wks.
Stayed 15 nights in Sep 2023

10/10 Excellent

Traci

Stayed 3 nights in Sep 2023

10/10 Excellent

Stefanie

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
I was in London visiting an old friend for three days. The apartment was perfect! The location was convenient and very close to tube station so we found it very easy to get around and see and do all the things we were interested in. It was also nice to have so much space to lounge around in. I think the walls were showing a bit of wear and in need of a paint job but that was the only thing I noticed and it was minimal. Both beds in the bedrooms were very comfy. The couch was comfy. The bathrooms and kitchen were spotlessly cleaned. The apartment has everything you need. We had our breakfasts and one light dinner in the apartment. Sainsbury and M&S food hall close by. Although there is no concierge visibly present, you only have to call the number and will be helped right away. My friend got lost at one point but was able to make her way back to the apartment and was helped immediately to get back into the apartment and then I was called to be apprised of the situation. So helpful and appreciated. I was extremely happy with my stay and would definitely stay here again. I also felt it was very good value. Reasonable price for what you are getting.
Stayed 3 nights in Jun 2023

10/10 Excellent

Meera

Traveled with group
Liked: Cleanliness, room comfort

Excellent Stay in London!

We had a wonderful 6 night stay at The Carlyle - Earls Court. We stayed in the 4 bedroom apartment which was incredibly spacious and comfortable. The location is just amazing. The Earls Court tube station is just a 4 minute walk away, and there are plenty of restaurants and grocery stores nearby. Working with the Carlyle team was such a pleasure. They provided clear communication throughout the process and leading up to our check-in. And were constantly available via WhatsApp for anything we needed. Elena in particular who we worked with, was just wonderful. She was so helpful and gave us many recommendations for restaurants and things to do. I so highly recommend this property for your stay in London. I would definitely stay here again!
Stayed 6 nights in Feb 2023

10/10 Excellent

Thomas

8/10 Good

Verified traveler

Traveled with family
Great location! Close to the tube station, cafes and grocery stores. Wish a bit more cleaner and nicer towels.
Stayed 7 nights in Nov 2022

10/10 Excellent

Darlene

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Had a great stay at Carlyle. Very spacious accommodations, modern furnishings. 3 bedroom/2 bath was perfect for the 6 of us. Nice surprise with extra toilet/powder room. Agree with some of the other comments that you can hear road noise from bedrooms. No more than 5 minutes to underground and felt very comfortable walking in the area. Staff were also excellent to deal with and very quick to respond to all my questions.
Stayed 8 nights in Nov 2022

10/10 Excellent

Alfredo

Liked: Cleanliness, amenities, property conditions & facilities
Very nice, and good size,plenty of light
Stayed 7 nights in Jun 2022

10/10 Excellent

Ric

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We had a lovely stay at one of the 2-bedroom apartments at the Carlyle. The property management team was fantastic at communicating and answering all of our questions before we even had a chance to ask them! They were so kind as to allow us to drop off our bags a little bit ahead of check in time and also gave us an extra hour to wait for our taxi to the airport on our check out day. So appreciative of the hospitality and could not speak more highly of the customer service we received. The apartment itself was chic, comfortable, and had all of the amenities we could need! We made use of the air conditioning, washer/dryer, stocked kitchen, and even enjoyed the high quality complimentary soaps and toiletries in the bathrooms. Our apartment had a beautiful view of the Kensington area skyline which we really appreciated. The Carlyle is located in a neighborhood with many restaurants within walking distance and the subway("tube"/Underground) station is only blocks away. We always felt safe walking around the streets nearby at any time of day or night. Will absolutely be back to stay here again!
Stayed 4 nights in May 2022

10/10 Excellent

Elizabeth, Oakland

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
This property is well clean and modern, and conveniently located a quick walk from the Earl's Court tube station. The management is attentive and helpful.
Stayed 3 nights in Oct 2021

10/10 Excellent

Gerald

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Sep 2021

8/10 Good

Verified traveler

Liked: Cleanliness, room comfort

Lovely

Great stay and lovely apartment although neighbours can be irritating about noise it didn’t impact my stay negatively
Stayed 4 nights in May 2021

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Oct 2020

6/10 Okay

Verified traveler

Stayed 7 nights in Mar 2020

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was very clean and had all amenities needed. The beds were extremely comfortable. We were greatful for the loft and the location was close to underground stations, as well as grocery stores.
Stayed 5 nights in Mar 2020

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