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Plaza London Hotel

2.5 star property

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Photo gallery for Plaza London Hotel

Exterior
Superior Triple Room | Terrace/patio
Double Room, Ensuite | Premium bedding, memory foam beds, in-room safe, desk
Reception
Towels

Reviews

5.6 out of 10

Popular amenities

  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Laundry
  • Room service
  • Housekeeping

Explore the area

View in a map
115A-117A Roman Road, Bethnal Green, London, England, E2 0QN
  • Place, Victoria Park
    ‪6 min walk‬
  • Place, Queen Mary, University of London
    ‪8 min walk‬
  • Place, London Fields
    ‪18 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪89 min drive‬

Room options

View all photos for Double Room, Ensuite

Double Room, Ensuite | Premium bedding, memory foam beds, in-room safe, desk

Double Room, Ensuite

  • 107 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Triple Room, Ensuite

Premium bedding, memory foam beds, in-room safe, desk

Triple Room, Ensuite

  • 178 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed
  • Free WiFi

View all photos for Family Room, Private Bathroom

Family Room, Private Bathroom | Premium bedding, memory foam beds, in-room safe, desk

Family Room, Private Bathroom

  • 213 sq ft
  • Sleeps 6
  • 3 Double Beds
  • Free WiFi

View all photos for Family Room, Ensuite

Premium bedding, memory foam beds, in-room safe, desk

Family Room, Ensuite

  • 178 sq ft
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Single Room, Ensuite

Premium bedding, memory foam beds, in-room safe, desk

Single Room, Ensuite

  • 107 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Twin Room, 2 Twin Beds, Ensuite

Premium bedding, memory foam beds, in-room safe, desk

Twin Room, 2 Twin Beds, Ensuite

  • 107 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Superior Suite

Superior Suite | Premium bedding, memory foam beds, in-room safe, desk

Superior Suite

  • 178 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds
  • Free WiFi

View all photos for Single Room (With Private External Bathroom)

Single Room (With Private External Bathroom) | Premium bedding, memory foam beds, in-room safe, desk

Single Room (With Private External Bathroom)

  • 107 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Economy Double Room, Ensuite

Economy Double Room, Ensuite | Premium bedding, memory foam beds, in-room safe, desk

Economy Double Room, Ensuite

  • 107 sq ft
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Economy Quadruple Room

Economy Quadruple Room | Premium bedding, memory foam beds, in-room safe, desk

Economy Quadruple Room

  • 215 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds
  • Free WiFi

View all photos for Superior Triple Room

Superior Triple Room | Terrace/patio

Superior Triple Room

  • 161 sq ft
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

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About the neighborhood

London

Located in Tower Hamlets within a short walk of Victoria Park, Plaza London Hotel is within a mile (2 km) of other popular sights such as London Fields. This 25-room hotel has in-room conveniences like refrigerators, microwaves, and electric kettles.

What's nearby

  • Victoria Park - 6 min walk - 0.3 miles
  • Regent's Canal - 6 min walk - 0.3 miles
  • Mile End Park - 6 min walk - 0.4 miles
  • Queen Mary, University of London - 8 min walk - 0.4 miles
  • London Fields - 18 min walk - 1.0 mile

Getting around

  • Bethnal Green Underground Station - 6 min walk
  • London Cambridge Heath Station - 11 min walk
  • Heathrow Airport (LHR) - 88 min drive

Restaurants

  • ‪Elis - ‬8 min walk
  • ‪Arepa & Co Bethnal Green - ‬7 min walk
  • ‪The Approach Tavern - ‬8 min walk
  • ‪Mother Kelly's Bottle Shop and Tap Room - ‬7 min walk
  • ‪The Camel - ‬4 min walk

About this property

Plaza London Hotel

Guests staying at Plaza London Hotel enjoy free WiFi in public areas, laundry facilities, and a TV in a common area. Airport transportation is made easy with an airport shuttle for a fee. Front-desk staff can answer questions 24/7, and assist with concierge services, luggage storage, and dry cleaning/laundry. Additional amenities include an ATM and a vending machine.
28-inch flat-screen TVs come with digital channels and DVD players, and guests can stay connected with free WiFi. Climb into a memory foam bed and sleep between premium linens. Refrigerators, microwaves, and electric kettles are other standard amenities.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)

Food and drink

  • Daily English breakfast available 8:00 AM to 9:30 AM for a fee: GBP 13 for adults and GBP 8 for children

Things to do

  • TV in common areas

Family friendly

  • DVD player
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Hardwood flooring in room
  • Tile flooring in room
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

More

  • Smoking not allowed

Room amenities

Bedroom

  • Memory foam mattress
  • Premium bedding

Bathroom

  • Towels provided

Entertainment

  • 28-inch flat-screen TV with digital channels
  • DVD player
  • Netflix
  • Streaming services

Food and drink

  • Electric kettle
  • Limited room service
  • Microwave
  • Refrigerator
  • Shared kitchen access
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Desk chair
  • Electrical adapters
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:30 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for English breakfast: approximately GBP 13 for adults and GBP 8 for children
  • Air conditioning fee: GBP 5 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
  • Check-in: 2:30 PM
  • Check-out: 10:30 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No rollaway or extra beds are available.

Property is also known as

London Plaza Hotel
Plaza London
Plaza London Hotel
Crowne Plaza Kensington Hotel London
Crowne Plaza London Kensington England
Plaza London Hotel England
Plaza London Hotel Hotel
Plaza London Hotel London
Plaza London Hotel England
Plaza London Hotel Hotel London

Frequently asked questions

Is free cancellation available at Plaza London Hotel?

Plaza London Hotel provides free cancellation on certain room rates. For specific requirements, review the cancellation policy on our site.

How much does it cost to stay at Plaza London Hotel?

As of Jun 18, 2026, prices found for a 1-night stay for 2 adults at Plaza London Hotel on Jun 22, 2026 start from $83, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see near Plaza London Hotel?

This hotel is situated in Tower Hamlets within a short 11-minute walk of Victoria Park. You'll also find Liverpool Street and Tower of London within a short drive.

Is there parking available at Plaza London Hotel?

No, there isn't parking at this hotel.

Does Plaza London Hotel feature a casino on the premises?

No, Plaza London Hotel doesn't have a casino.

Will I find an indoor pool at Plaza London Hotel?

No, there is no indoor pool at this hotel.

Is Plaza London Hotel a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like premium bedding and Netflix as well as concierge services.

Are there hot tubs at Plaza London Hotel?

No, there isn't a spa tub at this hotel.

Does Plaza London Hotel have a restaurant with a breakfast menu?

Plaza London Hotel offers an English breakfast each morning for a surcharge though there is no restaurant.

Will Plaza London Hotel allow pets to stay free of charge?

No, pets aren't allowed at Plaza London Hotel.

Are there connecting rooms at Plaza London Hotel?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from Plaza London Hotel?

The closest major airport to Plaza London Hotel is London City Airport (LCY), which is 7 mi away (29 minutes by car). Another top airport is Heathrow Airport (LHR), which is located 23.5 mi away (88-minute drive).

Are there rooms with balconies at Plaza London Hotel?

No, there aren't any guestrooms with balconies at Plaza London Hotel.

Plaza London Hotel Reviews

Reviews

5.6
Rating 10 - Excellent. 27 out of 338 reviews
Rating 8 - Good. 63 out of 338 reviews
Rating 6 - Okay. 113 out of 338 reviews
Rating 4 - Poor. 74 out of 338 reviews
Rating 2 - Terrible. 61 out of 338 reviews

6.0/10

Cleanliness

6.4/10

Staff & service

5.0/10

Amenities

5.2/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Matt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Simple, comfortable, helpful staff and good value

I had one of the internal rooms (no windows) which got warm pretty quickly, even in October. When I asked reception if the AC could be turned on, they gave me the remote to work it, no questions. Room was compact but comfortable and pretty clean. Shower was good (plenty of pressure). Simple facilities, but perfectly acceptable at this price. Good local amenities nearby (underground, shops, pubs, takeaways, etc)
Stayed 1 night in Oct 2025
Verified

6/10 Okay

Judith Ann

Staff was friendly, other guests were noisy
Stayed 3 nights in May 2024
Verified

8/10 Good

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice cheap end basic hotel ,bed a bit limpy but did sleep all night. Very friendly staff
Stayed 1 night in Jul 2022
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness
Reasonably priced hotel in London. Basic but clean and friendly lady on reception. All good for what it is .
Stayed 1 night in Mar 2025
Verified

2/10 Terrible

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Don’t choose this place

Terrible experience whith overpriced uncomfortable rooms and no Lifts in the hotel The stairs are very very narrow and made us exhausted to take our suitcases to the second floor.
Stayed 2 nights in Sep 2025
Verified

2/10 Terrible

Jake Thomas

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay

Not so good staff rude no ac no microwave no fridge. Dirty shower mould
Stayed 2 nights in May 2025
Verified

6/10 Okay

Colin

Disliked: Cleanliness, room comfort
Not the greatest room for what it cost.
Stayed 1 night in Jul 2023
Verified

2/10 Terrible

Vanessa

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Give this hotel a miss. Horrible dirty and you can hear people talking and shouting very loudly in rooms next door. Felt very unsafe as a lone female.
Stayed 1 night in Oct 2024
Verified

2/10 Terrible

Jamie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worst place Iv ever been

It was the worst hotel and customer service Iv ever experienced. I also left (by accident) microphones , power bank and hard drive at the hotel. And they’ve said it’s not there. So they’ve blatantly sold it.
Stayed 2 nights in May 2025
Verified

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

A roof over your head

Cheap and cheerful, you get what you pay for. The hot and cold taps on the shower were swapped around. The mattress and pillows were too hard for my liking.
Stayed 1 night in Dec 2024
Verified

2/10 Terrible

dave

Disliked: Cleanliness, amenities, property conditions & facilities
Damp bathroom covered in mould - really smelly.
Stayed 2 nights in Jun 2024
Verified

6/10 Okay

Joseph

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

Missed the mark

Budget hotel, but was clean. Mattress uncomfortable though and no hot water, when reported to the staff no offer of a shower elsewhere, or partial refund, just told they’d investigate later. I think they probably knew but didn’t care.
Stayed 1 night in Aug 2024
Verified

4/10 Poor

Anna

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Our room for 3 adults was tiny and most of the furnishings were old and tatty, the headboard was completely ripped, 3 tea bags, 3 milk pods and no cups. Air con was £5 if you wanted it, night receptionist gave it us for free which was appreciated. The room served its purpose as we were literally only sleeping in it but I wouldn’t return
Stayed 1 night in Aug 2024
Verified

4/10 Poor

Steven

Disliked: Cleanliness, staff & service, property conditions & facilities
No cups for tea or coffee
Stayed 2 nights in Oct 2023
Verified

2/10 Terrible

Robert

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was small and overpriced. Window had no curtain. Bed and pillows very uncomfortable. Sink didn't drain. Not the large deluxe room advertised.
Stayed 1 night in Jul 2024
Verified

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awful

Tiny room, only a couple of inches longer than my arm reach. Barely any room to move. No desk or table to work on. Hair & dirt in the shower basin. Hair & some marks in the bed. Bedding clearly not fresh - smelled and felt like it had been slept in several times. Noisy throughout the night - very thin walls.
Stayed 1 night in Nov 2024
Verified

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness
The desk staff were very friendly and helpful. We cannot say enough good about how wonderful they were. Coming from the U.S., we may have made some assumptions and had unrealistic expectations of a hotel in London. The room was smaller than we are used to. We expected a room with 2 twin beds and a full size bed to have space between each bed; the twin beds were pushed together with only a small space between the full bed and twin. Although there was a cubbie/shelf area with a hanger bar, there was no closet or dresser to unpack into. We assumed that there would be wash cloths in addition to the towels provided. The towels were only changed once in our 6 night stay. Although we did not bring this to the attention of the staff, our daughter slept on top of the covers and used an airplane sleep pillow as the sheets on her bed had a stain on them or were dirty. The website indicated that the hotel has a/c. Upon check-in we were told that there is normally a daily fee for a/c; however, this fee was waived because they were having a heatwave during our stay. The hotel was conveniently located about a 10 minute to the tube station which was necessary as the location was far from London tourist areas.
Stayed 6 nights in Jul 2025
Verified

2/10 Terrible

PABLO

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Travelers be aware that this is not 3 stars hotel

Worse hotel experience in my life, regardless of my status of a Hotels.com GOLD MEMBER. My family of five was accommodated in a so-called "ground level" room (never disclosed in my hotels.com reservation). It was a BASEMENT, with tiny stairs access (see the pictures) with no ventilation, no window and mold smell presence that my asthmatic son started coughing immediately. The bathroom was outside the room, next to the stairs. The front desk could not change us to a livable room, that didn't represent a health risk issue, so we decided to leave and look for another hotel. After asking for a full refund to Adam, the manager, the response was that it was "disclosed" that our room was "ground level" and it was our option to leave (?!) offering me a 50% reimbursement (?!). The health risk in this place due to mold presence should be reviewed by the London Health Department, to which I will place a complaint. To date, I have not received my refund. Very frustrated to arrive to this hostel-like place and had to spend extra money to find another place to stay in the middle of our first time experience in London. Hotels.com never reached out to me either, regardless my multiple attempts to get help.
Small stairs to walk down to the basement.
Room with no windows, no ventilation and mold smell presence.
Bathroom outside the room.
Stayed 4 nights in Jun 2023
Verified

4/10 Poor

gert rye

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Et værelse uden vinduer - og en lugt af kunstig rengøring - frisk luft spay
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Fanni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nagyon kedves személyzet.
Stayed 3 nights in Nov 2024
Verified

4/10 Poor

Hanne

Disliked: Cleanliness, property conditions & facilities, room comfort

For nedslidt

Man kan sove der , men absolut ikke anbefalelsesværdigt. Er for nedslidt og værelserne er meget trange og små . Ingen mulighed for at pakke sin kuffert ud . Kan kun være 1 person ad gangen der står op
Stayed 5 nights in Sep 2022
Verified

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great

Great Hotel I will return
Stayed 7 nights in Dec 2021
Verified

8/10 Good

Ian

Liked: Cleanliness, property conditions & facilities, room comfort
Comfortable and clean for an overnight stay. Although a kettle in room, no cup tea coffee or milk was the only negative.
Stayed 1 night in Oct 2021
Verified

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort

Disappointing

Very small room, obviously converted store cupboard , no window, no room for one let one alone 2 people to get changed, had to climb on the bed to hang clothes up..Very claustrophobic, stuffy and hot, humming, vibrating noise throughout the night that sounded like an industrial fridge going off, receptionist on the front was very nice and apologetic but i am afraid there is very little to recommend this hotel
Stayed 1 night in Oct 2021
Verified

10/10 Excellent

Evan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean and well priced budget hotel

I found this hotel very clean with friendly staff. It seems as though the rooms have been recently renovated.
Stayed 1 night in Oct 2021