Great customer service, complimentary breakfast, luggage storage, convenient access to subway. Would definitely stay here again.
The breakfast was lovely.
The property location was excellent. Close to Underground access, walking distance to restaurants and shops as well as close to Hyde Park and Kensington Gardens.
The rooms and bathrooms are small. Not very modern. Not convenient to most of London but is close to Kensington garden. No AC. Breakfast is limited.
We loved our 3 night stay at the Phoenix hotel. It is at a convenient and great location near Hyde Park and many restaurants/pubs/stores in the neighborhood. It is also located near the Bayswater and Queensway underground stations which we used the entire weekend. The staff was very friendly and helpful throughout the weekend and we also kept our luggage in the luggage room since our flight was later in the evening. The rooms were clean and functional for what we needed and I would highly recommend!
Hotel is clean and near several Tube stations. Staff is friendly. Rooms are small.
Friendly staff, good location. It’s okay for the price level.
The property was very close to many of the sites we were interested in seeing. Also, the property was very quite which was a very pleasant surprise.
Con: Very small single room, though typical for London - doubles are much larger. Extremely narrow corridors. Also the bedding was a bit lumpy. Pro: Good service, good breakfast, good location, a rubber mat in the shower stall, USB ports and plenty of convenient outlets. Also a teapot, though that's well-hidden in the desk drawer. All in all, a cut above other London budget tourist hotels.
Great value for the money, clean comfortable room and hot shower. Just be aware there is not a refrigerator in the room. The staff was especially friendly and helpful. Location very close to the tube station but on a quieter side street. Would definitely stay here again.
The hotel is located in a super quiet and safe area, conveniently located near two tube stops just down the road and several bus lines. After a long day of seeing the sights, it's great to come back to a comfortable and quiet place that also has great wifi and tv options.
Located in London City Centre within a mile (2 km) of Hyde Park, Phoenix Hotel is within 2 miles (3 km) of other popular sights such as Oxford Street. This 125-room, 3-star hotel has conveniences like a restaurant, a bar/lounge, and free in-room WiFi.
In addition to a meal at the onsite restaurant, you can also enjoy a drink at the bar/lounge.
Guests can enjoy free WiFi and TVs. Bathrooms have hair dryers and free toiletries. Coffee makers, safes, and phones are other standard amenities.
Phoenix Hotel features free WiFi in public areas, coffee in a common area, and a meeting room. The front desk is staffed 24/7 to help with tours or tickets, dry cleaning/laundry, and securing valuables. Additional amenities include a computer station, free newspapers, and laundry facilities.
Great customer service, complimentary breakfast, luggage storage, convenient access to subway. Would definitely stay here again.
The breakfast was lovely.
Good afternoon John, many thanks for your excellent review of the Phoenix Hotel London. We are delighted that you enjoyed your stay with us and we look forward to welcoming you back in the near future! Kind regards, Phoenix Hotel London
The property location was excellent. Close to Underground access, walking distance to restaurants and shops as well as close to Hyde Park and Kensington Gardens.
Good afternoon Janine, Many thanks for your excellent review of the Phoenix Hotel London. We are delighted that you enjoyed your stay with us and we look forward to welcoming you back in the near future! Kind regards, Phoenix Hotel London
The rooms and bathrooms are small. Not very modern. Not convenient to most of London but is close to Kensington garden. No AC. Breakfast is limited.
Good morning Carolyn, many thanks for your review of the Phoenix Hotel. Your feedback is much appreciated. We offer a free buffet breakfast but there is a menu if guests want to order and pay direct. We endeavour to make all our guests feel as comfortable as possible. Kind regards, Phoenix Hotel London
We loved our 3 night stay at the Phoenix hotel. It is at a convenient and great location near Hyde Park and many restaurants/pubs/stores in the neighborhood. It is also located near the Bayswater and Queensway underground stations which we used the entire weekend. The staff was very friendly and helpful throughout the weekend and we also kept our luggage in the luggage room since our flight was later in the evening. The rooms were clean and functional for what we needed and I would highly recommend!
Good Morning Emily, Many thanks for your excellent review of the Phoenix Hotel London. We are delighted that you enjoyed your stay with us and we look forward to welcoming you back in the near future! Kind regards, Phoenix Hotel London
Hotel is clean and near several Tube stations. Staff is friendly. Rooms are small.
Good morning, Many thanks for your review of the Phoenix Hotel London. Your feedback is much appreciated. We are so glad that you enjoyed your stay with us and we look forward to welcoming you back in the near future. Kind regards, Phoenix Hotel London
Friendly staff, good location. It’s okay for the price level.
Good morning, Many thanks for your review of the Phoenix Hotel London. Your feedback is much appreciated. We are so glad that you enjoyed your stay with us and we look forward to welcoming you back in the near future. Kind regards, Phoenix Hotel London
The property was very close to many of the sites we were interested in seeing. Also, the property was very quite which was a very pleasant surprise.
Good morning, Many thanks for your excellent review of the Phoenix Hotel London. We are delighted that you enjoyed your stay with us and we look forward to welcoming you back in the near future. Kind regards, Phoenix Hotel London
Con: Very small single room, though typical for London - doubles are much larger. Extremely narrow corridors. Also the bedding was a bit lumpy. Pro: Good service, good breakfast, good location, a rubber mat in the shower stall, USB ports and plenty of convenient outlets. Also a teapot, though that's well-hidden in the desk drawer. All in all, a cut above other London budget tourist hotels.
Good morning, Many thanks for your review of the Phoenix Hotel London. Your feedback is much appreciated. We are so glad that you enjoyed your stay with us and we look forward to welcoming you back in the near future. Kind regards, Phoenix Hotel London
Good Morning Paul, Many thanks for your excellent review of the Phoenix Hotel London. We are delighted that you enjoyed your stay with us and we look forward to welcoming you back in the near future! Kind regards, Phoenix Hotel London