Phoenix Hotel

3.5 star property
Victorian hotel with a 24-hour front desk and a restaurant

Choose dates to view prices

Photo gallery for Phoenix Hotel

Exterior
Restaurant
Reception
1 bedroom, in-room safe, desk, blackout drapes
Reception

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • 24/7 front desk
  • Housekeeping
  • Laundry

Explore the area

View in a map
1-8 Kensington Gardens Square, London, England, W2 4BH
  • Place, Queensway
    ‪1 min walk‬
  • Place, Kensington Gardens
    ‪5 min walk‬
  • Place, Hyde Park
    ‪13 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪36 min drive‬

Room options

Standard Single Room (1 Single Bed)

8.2 out of 10
Very good
(52 reviews)
  • 22 sq ft
  • Sleeps 1
  • 1 Twin Bed

Standard Triple Room

8.0 out of 10
Very good
(8 reviews)
  • 21 sq ft
  • Sleeps 3
  • 3 Twin Beds

Exclusive Single Room (Small)

8.2 out of 10
Very good
(26 reviews)
  • Sleeps 1
  • 1 Double Bed

Executive Double Room

8.4 out of 10
Very good
(7 reviews)
  • Sleeps 2
  • 1 King Bed

Executive Twin Room

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 2
  • 2 Twin Beds

Standard Double Room, 1 Double Bed

8.8 out of 10
Excellent
(13 reviews)
  • 22 sq ft
  • Sleeps 3
  • 1 Double Bed

Standard Twin Room, 2 Twin Beds

9.0 out of 10
Wonderful
(13 reviews)
  • 22 sq ft
  • Sleeps 3
  • 2 Twin Beds

Standard Quadruple Room, 1 Bedroom

7.0 out of 10
Good
(2 reviews)
  • 22 sq ft
  • 1 bedroom
  • Sleeps 4
  • 4 Twin Beds

You may also like

About the neighborhood

London

Located in London City Centre, Phoenix Hotel is a leisurely stroll from popular sights such as Kensington Gardens and Kensington Palace. This 125-room, 3.5-star hotel has conveniences like a restaurant, a bar/lounge, and free in-room WiFi.

What's nearby

  • Westbourne Grove - 1 min walk - 0.0 miles
  • Queensway - 1 min walk - 0.1 miles
  • Kensington Gardens - 5 min walk - 0.3 miles
  • Portobello Road Market - 9 min walk - 0.5 miles
  • Hyde Park - 13 min walk - 0.7 miles

Getting around

  • Bayswater Underground Station - 3 min walk
  • London Paddington Station - 15 min walk
  • Heathrow Airport (LHR) - 41 min drive

Restaurants

  • ‪Prince Alfred - ‬2 min walk
  • ‪Bayswater Arms - ‬2 min walk
  • ‪Gold Mine - ‬2 min walk
  • ‪Bella Italia - ‬2 min walk
  • ‪The Phoenix Pub - ‬3 min walk

About this property

Phoenix Hotel

Victorian hotel with a 24-hour front desk and a restaurant
Phoenix Hotel features free WiFi in public areas, coffee in a common area, and a meeting room. The front desk is staffed 24/7 to help with securing valuables, dry cleaning/laundry, and tours or tickets. Additional amenities include a computer station, free newspapers, and laundry facilities.
Guests can enjoy free WiFi and TVs. Bathrooms have hair dryers and free toiletries. Coffee makers, safes, and phones are other standard amenities.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Computer station
  • Meeting room

Accessibility

  • Elevator

More

  • 6 floors
  • Banquet hall
  • Built in 1854
  • Smoking not allowed
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 1:30 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, mobile payments, and cash
Air conditioning is not provided
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
  • Check-in: 1:30 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards, mobile payments, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Air conditioning is not provided.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.

Additional information about polices, regulations, and more:

  • No rollaway or extra beds are available.
  • Noise-free rooms can't be guaranteed.

Property is also known as

Phoenix Hotel Hotel
Best Western Phoenix Hotel London
Best Western Phoenix London
Hotel Best Western Phoenix
Phoenix Hotel Best Western
Phoenix Hotel London
Phoenix London
Phoenix Hotel London England
Phoenix Hotel London, England
Phoenix Hotel London
Phoenix Hotel Hotel London

Frequently asked questions

Is a free cancellation option available at Phoenix Hotel?

Phoenix Hotel provides free cancellation on certain room rates. For additional details, look at the cancellation policy on our site.

What can I see around Phoenix Hotel?

This hotel is situated in London City Centre within a short 17-minute walk of Hyde Park and also 6 minutes on foot from Kensington Gardens. You'll also find Kensington Palace and Kensington High Street less than a mile away.

Will I be able to park at Phoenix Hotel?

No, there isn't parking available at the hotel.

Does Phoenix Hotel include a casino on the premises?

No, Phoenix Hotel doesn't have a casino.

Will I find an indoor pool at Phoenix Hotel?

No, there is no indoor pool at this hotel.

Is Phoenix Hotel a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like a bar and a restaurant plus some guestrooms include courtyard views.

Are there hot tubs at Phoenix Hotel?

No, there isn't a spa tub at this hotel.

Does Phoenix Hotel feature a restaurant that includes a breakfast menu?

No, Phoenix Hotel doesn't have a restaurant that serves breakfast.

Will Phoenix Hotel allow pets to stay free of charge?

No, pets aren't allowed at Phoenix Hotel.

Does Phoenix Hotel have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from Phoenix Hotel?

The closest major airport to Phoenix Hotel is London City Airport (LCY), which is 13.4 mi away (65 minutes by car). Another top airport is Heathrow Airport (LHR), which is located 15.3 mi away (41-minute drive).

Are there rooms with balconies that I can book at Phoenix Hotel?

No, at Phoenix Hotel, there aren't any guestrooms that list a balcony.