London Shelton Hotel2.0 out of 5.0
Recent guest reviews
I stayed in this hotel with my husband and girl. After booking this I gone through reviews here on trip advisor. Because I had already booked in , we thought let’s just make it. We had a wonderful and shocking experience while staying Shelton hotel. Because we had very negative thoughts about this Hotel, so we were lil bit unhappy. But from check in to check out , we were really surprised and happy. -This hotel is located just opposite to haringay station (plus point). -The guy at the reception was very welcoming and helpful. He gave us a map of central London and showed us all the attractions of London and told us how to get there. His behaviour make me write about him. - Our room was nice, clean and tidy. There was no fridge tho in the room. We as for European charges which was provided to us in minutes. - Hotel have 24 hours reception and security (plus point) - Free WIFI all over the hotel.(plus point) - En-suite room (plus point) - Family room is only £70.00 with free breakfast. I mean what else you need in London. I don’t think you will find such facilities in this price, speacially in London. - Almost all kind of restaurants, big Sainsbury’s, McDonald’s just 5 mins walk away( plus point) - Situated near lots of Pubs and near high street. We enjoyed our stay . After staying there and after treated by very friendly and well behaved staff, it make me write about this hotel. Welldone guys👍🏼, keep it up and thanks for hospitality.
Do not stay here!! This hotel is unclean has 'toilet' and room numbers hand written in biro on the doors. They demand cash which wasn't in the booking conditions. When we said we didn't have the cash they began speaking to each other in another language then said we can't stay if we don't go out at 10pm and get cash. We went up to our appalling room gathered our things and went to the ibis which cost us another £200. This hotel is intimidating; unwelcoming; unclean and They said you are paying For the night and we have your card details! It was very intimidating from three men. There was building work and a skip at the door. Carpet was sticky. The worst hotel. I have stayed in nicer hostels. Sleep in the train station if you are stuck for somewhere to stay it's definitely cleaner.
This hotel is disgusting!! woke up with bites all over my body, my feet were sticking to the floor, the bathroom looked like a bomb had hit it!!! The manager is rude and not interested in customer service, when I approached him and asked for a refund he flat out refused saying he had a no refund policy, and when asked if he was happy with me writing a bad review he said "he didn't care" I will not be making the mistake of booking here again!!!!!
This is located in a great location if travelling by train as it is a walk over a bridge straight to the hotel. Good for travel to Alexandra Palace as two stops away. There was building work in action as they are building a shisha bar next door but not too late and didn't hear anything Sunday. The staff were all really helpful and friendly. We didn't have a fridge as advertised on the booking and a hairdryer had to be borrowed from reception if needed and were very limited. Room was comfortable enough and the price we paid wasn't bad. Breakfast included but could be better organised. Heating was centrally organised and very hot when arrived then other guests were cold when off. Beds comfortable. Shower had a mind of it's own.
Stopped when I had left booking a travelodge too late and payed £38 for a single room.. so far so good. Confusion as to the payment but sorted quickly enough. Borrowed me a phone charger... +1 Couldn't find the room was informed it was special which meant Tv didn't work Window didn't shut Only one pillow Heating wasn't on Very noisy road outside Loose manhole clanked every time somebody past over Paper thin walls were a blessing because I could hear next doors tv Toilet was leaking so they just put a towel down next to it Breakfast wasn't till 8 so I missed this also. I'm only leaving this review as there little things that could be sorted with attentive maintenance and thought. Pillows and towels could be left in drawers. Other things are the kinda stuff you put off at home then go to B and q one day and sort them all out. I wouldn't stop here again as it's only fractionally cheaper than a travelodge.
Booked with booking.com and paid the same price as what the premier inn was charging £130 so was expecting a decent place. How wrong i was. Asked 4 months in advance for a lower floor room as my son is wheelchair bound. Where did they put us? The very top floor. Had to struggle up every flight of stairs. The man that showed us to our room couldn't wait to go back downstairs to the bar and didn't seem interested in answering any questions i had about the local area. Room was baltic but was assured heating would come on automatically. This was at 14:30. At 19:00 I wanted to put my son to bed who was lying there shivering and still no heating. I had to leave him on his own to go downstairs and ask them to put it on. 19:30 still no heating. Went back downstairs and bar staff were very rude and told me someone would come to the room soon. 20:00 still no heating. Decided to ring them instead of going downstairs again and again, very rude, told someone was on there way to see me. 20:30 someone arrives and he had obviously switched heating on as I could hear the water pumping through the system just before he got to door. Asked him what time the heatings set for and he told me it comes on at 11pm and goes off at 2am and thats it. Explained this isn't ideal when theres children here and its minus one outside and not much better inside. To be fair, he could see how cold my son was and told me I could have it on 2 hours earlier the following night and said he would switch it on at 9pm. Still not good enough but better than nothing. Room is absolutely stinking and thats no exaggeration. Hairs and pubes everywhere and years of dust all around. To top it off, there's a escort/hooker in the room next door and me and my son have had to listen to 3 clients come and go so far. I've paid for 2 nights but will be checking out in the morning and finding somewhere safer and more hygienic. 1st night of a lovely weekend break ruined by this place and I can't for the life of me comprehend how they continue to be in business. Absolutely disgusting place!!!
When we arrived, there was an enormous pile of rubble outside the entrance. Major construction work being carried out. No mention of it on website or over the phone when we booked. Reception desk staff inexperienced and unhelpfull, we complained about the building noise reception said go find another hotel, it was 8.30 pm on a Friday night. tea and coffee provided in room but only one milk pod between two people. When we asked for another milk pod reception questioned why and then took one and a half hours to bring it. Breakfast included but due to owners religion no bacon, no sausages. Paper-thin walls, guests in next room piled in at midnight and immediately put loud music on, that lasted till 3am. Worst hotel we have ever stayed in.
Upon arrival the hotel looked very shabby and not particularly inviting, although the receptionist was lovely. The room was only £50 for the night which included breakfast (served from 8am-10am I think, we were not told so I looked online) can't comment on it though because we didn't try it. The room was very basic, a small double bed with a pillow each and a thin duvet. The heating was on which was nice but the windows were open and we couldn't reach to close them, meaning that we could hear the loud cars all night because it's on a main road so we didn't sleep well at all. The carpet was stained and it looked mouldy, and the room looked like it needed a complete revamp. Tiny bathroom but in all fairness it was clean. When checking out there was confusion as to whether or not we had payed (we had payed when booking online) so there was a big hassle in giving booking numbers etc, showing that staff communication isn't good. On the plus side the hotel is very close to a train station which is convenient, and it wasn't very expensive. It's better to spend a bit more money though and have good, trouble free nights sleep.
This is cheap for a reason- don't be expecting a fancy 5* hotel. Staff were super friendly and kind, however no hot water for over 24 hours, carpet completely stained and gross, and no extra pillows available?! Remember to bring a mirror if you'll need one, bring slippers and your own towels. You get what you pay for, it's a dump but we just needed a place to crash.
So I ended up booking a twin room very last minute for 1 night at £46. Nasty sewer smell as soon as you enter(puke), requested air freshner which kind of made it worse. Carpets stained. Walls needing painted. No air condition. Room was like a sauna, went to open the window which was covered in bird droppings, facing a brick wall only to realise the sewer smell was coming from the back alley outside! The smell was so unbearable we had to keep them shut and try to sleep through the heat. Bed covered smelled. The shower either gave ice cold or boiling hot water, both of which were unbearable! All night we heard people in corridor opening and closing doors. Me and my partner checked out at 9am as we couldn't take it anymore.
- Free breakfast
- Free WiFi in rooms and public areas
- 24-hour front desk
Located in Haringey, London Shelton Hotel is within a few miles (5 km) of popular sights such as Emirates Stadium and White Hart Lane Stadium. This 22-room hotel welcomes guests with conveniences like free breakfast, a coffee shop/café, and free in-room WiFi. Barbican Arts Centre and Russell Square are also within a 20-minute drive of this London hotel.
Free breakfast is included with your stay. Savor a meal from the comfort of your room with 24-hour room service, or get a quick energy boost at the coffee shop/café.
All 22 rooms feature coffee makers, safes, and phones. Guests can expect free WiFi and TVs with cable channels. Hair dryers are also included.
At London Shelton Hotel, guests have access to free WiFi in public areas. The 24-hour front desk has staff standing by to help with tours or tickets, and answer any questions about the accommodations.
Reviews from Trip Advisor
4% of guests recommend this hotelTotal of 164 reviews